3 of 3 Problem Management Jobs in Wales

Operations Problem Manager £30K Hybrid home and Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes … policies. Lead problem management analytics, reporting and meetings and resolutions with colleagues and customers Main Tasks and Objectives To perform an initial ITIL gap analysis, produce a plan and implement actions to address areas of improvement. Develop a culture of ITIL best practices within service operations. Implement ...

Operations Problem Manager £30K Hybrid home and Cardiff office based Mon Friday standard office hours 37.5 hours per week. Purpose of Role Responsible for ensuring that the business operates to ITIL standards within its Service Desk Operations and wider operations, implement and maintain problem management standards, processes … policies. Lead problem management xkybehq analytics, reporting and meetings an Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Please click on the apply button to read the full job description ...

Hays are supporting a national organisation in Swansea to recruit a new IT service management role. This is a permanent position paying up to £50,000pa and hybrid working typically 3 days per week in Swansea. In the role, you will own and drive end-to-end problem management and service stability by identifying trends, leading root cause analysis, and implementing permanent fixes with internal teams and suppliers. You will ensure effective post-incident reviews, maintain a knowledge base, and manage the full IT asset life cycle with a focus on optimisation, cost control, and compliance. ...