Senior Service Designer
- Location
- Cardiff, Wales, United Kingdom
BETA This is a new website - your feedback is welcomed to help us improve it. Main area User Research and Service Design Grade Band 7 Contract Fixed term: 12 months (12 months with possibility to extend to 18) Hours Full time - 37.5 hours per week Job ref 028-AC185 … teams who deliver them. Main duties of the job Lead service design activities across complex programmes and service journeys, ensuring solutions are grounded in user needs and organisational outcomes. Work closely with user researchers and other disciplines to understand people's experiences, identify opportunities and shape service improvements. ...