their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯
their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯
Salisbury, Wiltshire, United Kingdom Hybrid / WFH Options
Sanderson Government & Defence
a robust and well-governed CMDB. Key Responsibilities: Implement ServiceNow ITOM Discovery and/or ITAM solutions Lead workshops, run ITOM Discovery, analyse results, and fine-tune implementations Ensure CMDB governance, maintaining accuracy and compliance Requirements: Proven experience with ServiceNow ITOM Discovery and/or ITAM Strong understanding of CMDB governance and best practices Ability to engage stakeholders and lead More ❯
Porton Down, Wiltshire, United Kingdom Hybrid / WFH Options
fortice
them on a major government project that's based remotely. Role Description: ITOM Architect - Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. Must have a Mainline certification More ❯
and 10% Onsite in Wiltshire. * MUST HOLD ACTIVE SC CLEARANCE.* * INSIDE IR35.* Job Spec: Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. Must have a Mainline certification in More ❯
Porton Down, Wiltshire, United Kingdom Hybrid / WFH Options
eTeam Workforce Limited
GBP/day inside IR35 Must hold an active SC Clearance. Role Description: ITOM Architect-Experience implementing ServiceNow ITOM Discovery and/orServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product), and analyze/adjust results for a robust implementation delivering a healthy CMDB. Must have a Mainline certification More ❯
with travel to site in Wiltshire 2/3 times a month. Role Description: Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. Must have a Mainline certification More ❯
with travel to site in Wiltshire 2/3 times a month. Role Description: Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. Must have a Mainline certification More ❯
South Western Ambulance Service NHS Foundation Trust
acceptance criteria, training, documentation, and support arrangements. Collaborate with PMs, Service Owners, and Tech Teams to agree on transition plans, milestones, and risks. Contribute to accurate Service Catalogue and CMDB records. Coordinate the creation/approval of Service Design & Transition docs, aligned to ITIL and Trust standards. Support CAB by analysing change impacts and dependencies; attend meetings as needed. Facilitate More ❯
opportunities in the evolving world of cloud, digital and platforms. Job Requirements ITOM Architect - Experience implementing ServiceNow ITOM Discovery and/or ServiceNow ITAM. A strong understanding of the CMDB and applicable governance. Be able to lead workshops, run ITOM Discovery (product) and analyse/adjust results for a robust implementation delivering a healthy CMDB. *Must have a Mainline certification More ❯
is responsible for all aspects of the return of suspect equipment from the field allocated to them. This may include updating the history within the Service Management Tool/CMDB, Engineering evaluations, verifying failure modes, dispatching to OEM for repair, where possible undertake in-house repairs, return of items into spare's store/field. This includes • Facilitate investigation and … assets returned from the Field Support Engineers • Testing new items or loading/reloading items with software/firmware/BIOS/IOS, etc. • Updating repair history in the CMDB, functional test and build standard checks, generation of test reports returning serviceable items to spares storage locations • Respond to requests for work from the Service Desk, and Management Team, updating More ❯