7 of 7 Customer Retention Jobs in the South West

Business Development Manager you will have overall responsibility for management of the relationship between my client and its customers - new and existing. You will constantly strive to better understand customer demands and plan how to meet them, generating sales for the company as a result. The prime objectives of the role are to: - To foster the relationship between the … company and the customer as well as handle any projects, accounts or issues that might be relative to that client To increase company sales and profit margin To increase the company active customer base To continually improve customer retention To meet annual team and individual budget as set by the SMT UK and International travel … leads through management of sales pipeline Establish new and maintain existing relationships with buyers and key decision makers Introduce Technical & R&D/NPD teams to existing and prospect customer base Develop new relationships with new clients be they direct customers or potential agents and distributors Contribute to external marketing communications where required Utilise, review and update the client More ❯

administrator who will facilitate in different aspects of the day-to-day operations at Penelope. From assistance with process improvement, data management, problem solving, enhancing productivity, teamwork and excellent customer service. You will have attention to the tinest details and have excellent communication skills with a strong customer service ethic; an excellent communicator, with well-developed interpersonal skills … what they need to do their job Organising and reviewing invoices/charges for our clients Organising and reviewing stock levels Lead management and followup with potential clients Enhance customer retention Ensure that we are sticking to best practice processes that we have outlined and are refining Educating clients about company products and services and how to More ❯

new business opportunities to drive profitable growth within the sector Implement national sales strategies at a local level to achieve performance targets Deliver KPIs including volume, revenue, gross margin, customer retention, and re-contracting Develop long-term relationships with key customers and internal stakeholders to maximise opportunities Proactively manage your sales pipeline including prospecting, renewals, and pricing More ❯

architecture. Intelligent Automation & AI - Drive innovation through smart automation and machine learning to enhance efficiency and reduce cost. Data as a Strategic Asset - Leverage data to improve compliance outcomes, customer retention, and decision-making. M&A Technology Leadership - Lead IT due diligence, integration planning, and post-acquisition tech harmonization. What You'll Be Responsible For Defining and More ❯

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning events company. As a Customer Success Manager, you will be looking after a portfolio of smaller accounts, increasing spend, and managing renewals. There is a clear progression plan to become a Senior Account Manager. Our client is a forward-thinking tech company … networking, live polling, and video breakout rooms. The ideal candidate will be able to commute to Dorset 3-4 days per week. Responsibilities & day to day duties As a Customer Success Manager you will be expected to: Conduct engaging product demonstrations for both prospect and existing customers Identify upsell opportunities, build a strong sales pipeline, and create a sense … deep expertise in the companies’ products, stay informed on industry developments, and monitor competitor offerings Ensure CRM records are consistently accurate and up to date to effectively oversee your customer portfolio Enhance customer satisfaction, strengthen retention, and support portfolio expansion Lead post-event reviews to deliver value, collect feedback, and uncover renewal opportunities Oversee general account More ❯

Citrus Recruit are excited to be recruiting for a Customer Success Manager for an award-winning events company. As a Customer Success Manager, you will be looking after a portfolio of smaller accounts, increasing spend, and managing renewals. There is a clear progression plan to become a Senior Account Manager. Our client is a forward-thinking tech company … networking, live polling, and video breakout rooms. The ideal candidate will be able to commute to Dorset 3-4 days per week. Responsibilities & day to day duties As a Customer Success Manager you will be expected to: Conduct engaging product demonstrations for both prospect and existing customers Identify upsell opportunities, build a strong sales pipeline, and create a sense … deep expertise in the companies' products, stay informed on industry developments, and monitor competitor offerings Ensure CRM records are consistently accurate and up to date to effectively oversee your customer portfolio Enhance customer satisfaction, strengthen retention, and support portfolio expansion Lead post-event reviews to deliver value, collect feedback, and uncover renewal opportunities Oversee general account More ❯

team and operates the Service Desk to receive client calls and provide solutions to client issues and a high-level of client service and support. This role supports client retention and satisfaction through the receipt of effective and efficient IT support. Role This is a remote role, with occasional visits in the BRISTON office when asked, ideally you … Provide client after care by following up with clients to ensure their IT systems are fully functional after troubleshooting Maintain and keep up to date self-help documents for customer self-service and troubleshooting Actively contribute to the organisation’s sustainability goals by adopting environmentally responsible practices in daily work. This includes minimising resource waste, promoting energy efficiency, and … Year 6 Months Positions Available 1 Closing Date Sunday, 10th August 2025 Start Date Friday, 15th August 2025 Desired Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Number skills Analytical skills Logical Team working Creative Initiative Patience Qualifications English GCSE, grade 4/C and above (Essential More ❯