4 of 4 Support Specialist Jobs in the South West

Customer Support Specialist Location: Bournemouth Hybrid Salary: £26,500 per annum + 10% bonus Hours: Monday to Friday, 08:30am - 17:30pm We are looking for a proactive and customer-focused Customer Support Specialist to join a dynamic support team. This is a fantastic opportunity … delivering excellent customer service while working closely with both sales and technical teams to ensure a seamless customer experience. The Role As a Customer Support Specialist, you will be the first point of contact for customers, providing both technical and non-technical support across a range ...

updated, and closed accurately across internal, customer, and third-party systems. Youll be the escalation point for first-line teams, offering guidance and technical support when issues fall outside standard processes, and youll lead the resolution of exceptions by identifying root causes and implementing fixes. Youll coordinate access … Youll also verify advanced security clearances for high-security or restricted sites, ensuring full compliance every time. Well look to you to coach and support first-line colleagues, share knowledge, and help maintain smooth operational delivery. Youll communicate proactively with internal teams, customers, and partners, keeping everyone updated ...

resilient and adaptable mindset, staying calm and proactive when challenges arise. A helpful, can-do attitude and willingness to go the extra mile to support colleagues and customers. A growth mindset, always looking for ways to learn, improve and develop. Experience handling difficult conversations with stakeholders while maintaining professionalism. … strong foundation in supporting others and delivering excellent service. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days ...

individual with a strong administrative foundation, combined with a forward-thinking, solution-oriented mindset. What matters most is their ability to blend operational support with digital enablement and process improvement. Purpose of the Role The candidate will work closely with the Senior EA to review, streamline, and modernise … workflows. They will help design and implement improved ways of working, embed more effective use of Microsoft 365 tools, and support the EA team to build sustainable digital skills—not create dependency on a single individual. A core focus will be re-engineering meeting administration and information management, ensuring ...