22 of 22 Customer Service Jobs in South Yorkshire

Support Engineer. We are an IT company based in Doncaster, South Yorkshire and have been established for over 22 years with a customer base across Yorkshire and beyond. We are seeking a dedicated IT Support professional to join our team. The ideal candidate will be responsible for providing technical … assistance and support related to computer systems, hardware, and software. This role requires a strong customer service orientation and the ability to troubleshoot various IT issues effectively. The IT Support professional will play a crucial role in ensuring that our technology infrastructure runs smoothly and efficiently. The Role ...

contact for customers experiencing IT, telephony, security or network issues. You will provide friendly, efficient support, resolve or escalate incidents, maintain high standards of customer service, and help ensure our clients’ IT systems stay up and running. Benefits 4-day workweek with alternating Mondays/Fridays off Enhanced … boarding, software installs, updates and patching. Escalate unresolved or complex issues to 2nd Line or relevant teams with full documentation and context. Meet agreed Service Level Agreements (SLAs) for response and resolution times. Maintain clear and accurate ticket records, status updates and handovers. Provide excellent customer service ...

Support Technician Hours: 9am – 5.30pm, hybrid working available – min 3 days in the office Our client is looking for a Service Desk Technician to join their team in Barnsley You’ll provide 1st/2nd line support as part of an IT Service Desk, in addition to maintaining … systems, software and infrastructure functions to ensure a professional and efficient service is delivered. You’ll also provide support to both onsite staff and offsite users via remote access tools and 1st line support to client facing portals. If you’re looking for a role with lots of learning ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Title: Service Desk Team Leader Location: Sheffield Salary: £28,000 to £34,000 depending on experience Hours: 9.00am to 5.30pm, Monday to Friday Contract: Full-time, permanent If you're an experienced IT engineer who enjoys supporting others, improving processes and keeping a busy service desk running smoothly … this could be a great next step.We're supporting an established MSP in Sheffield who are looking for a Service Desk Team Leader. You'll stay hands-on technically, but you'll also guide the team, support escalations and keep the workflow steady and organised. This is a role ...

tickets through to resolution, troubleshooting end user and data issues - Supervise the helpdesk team, ensuring prompt resolution of tickets with a high level of customer satisfaction - Maintain and enhance IT service management processes via Jira, ensuring effective project management and ticket resolution - Work closely with users accessing applications … solving abilities, particularly in troubleshooting Windows 10 and 11 operating systems, basic network issues, and overall ITSM processes - Proficiency in using Jira for IT service management and project management, and Google Workspace for collaboration - Knowledge of Citrix environments and the ability to support users in accessing their applications - Exceptional ...

strong track record of leading complex technical projects. You will bring: 5-6 years of experience in an IT-oriented environment, ideally in a service management or operations role within a technology-driven setting Hands-on expertise in Microsoft Dynamics 365, particularly in Customer Service or Field … Service modules Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban A deep understanding of the product development lifecycle Strong facilitation skills to drive collaboration in workshops and meetings Experience supporting product owners to ensure delivery aligns with organisational goals Excellent stakeholder management and relationship-building skills Additional ...

recruit an IT Technician for a full-time, permanent position in Sheffield . This is an exciting opportunity to join a dynamic and customer-focused technology company that delivers tailored IT solutions to a diverse client base. The successful candidate will play a key role as the first point … contact for technical support, providing hands-on troubleshooting and on-site assistance while maintaining excellent customer service standards. Key Responsibilities for the IT Technician role: • Act as the first point of contact for client IT support requests via phone and email. • Install, configure, and maintain software, hardware ...

work on Fibre to the Premises (FTTP) installations. Upon successful completion of training, you will work in the field installing ultrafast broadband services to customer premises, supported by one of the UK's most established infrastructure providers. Training at MJ Quinn Academy Structured training programme for new starters Industry … Doing (After Training and budding ) Accepting and managing jobs via a handheld device Installing fibre cables from network distribution points to customer properties Completing final connections inside customer homes Working underground, internally, and at height where required Climbing telegraph poles as part of network installation work Testing fibre ...

Support Engineer MUST: Have excellent written and verbal communication skills with the ability to work both independently and part of a team Have strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. Be IT literate with the ability ...

Growth Opportunities * Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems * Resolving incidents and service requests in a timely manner * Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within … Directory and Office 365 * Familiarisation with Networking principles (TCP/IP, DNS, DHCP) * Proficiency in diagnosing and troubleshooting hardware and software issues * Providing excellent customer service, whether remote or face-to-face If you are passionate about IT, have a customer-centric mindset, and thrive ...

fast-paced business environment. You will act as the first point of contact for IT support across the organisation, providing high-quality customer service while resolving technical issues and supporting users with their day-to-day technology. The Role You’ll be responsible for delivering responsive and effective … focus include: Acting as the initial contact for IT-related queries via phone and ticketing systems Accurately recording, categorising, and prioritising incidents and service requests Diagnosing and resolving common technical issues, escalating where required Supporting users with hardware, peripherals, and mobile devices Providing assistance with Microsoft Office and standard ...

fixes. You must have: Excellent written and verbal communication skills with the ability to work both independently and part of a team. Strong customer service skills with the ability to communicate effectively and professionally with users, both internal and external. IT literate with the ability to learn ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively Klipboard is the leading, specialist supplier of fully integrated technology solutions and related services to niche vertical markets in the wholesale and retail … bespoke development and hardware sales. Key Responsibilities: Billing Operations Oversee the end-to-end billing cycle, including the accurate preparation, issuance, and processing of customer invoices and credit memos. Accuracy & Compliance: Ensure all billing activities adhere to company policies, accounting principles (e.g., GAAP), and relevant local, state, and federal ...

Support apprenticeship, this is not a role that will be round for long. At the core of the business are their guiding principles: exceptional customer service, a team of friendly, knowledgeable specialists, and a relentless pursuit of the ultimate customer experience. They offer a diverse range … effectively with all staff across the company Ability to establish positive and productive working relationships Able to work flexibly, including responding to high level service issues out of core hours Able to travel to various locations within a reasonable timescale to support the needs of the company Demonstrate ...

natural problem-solver with excellent consulting skills, you'll fit right in. You'll be a true ambassador for AgileCadence, helping us deliver outstanding service to our customers every single day. You will be: Responsible for the overall design, architecture, and application delivery for AgileCadence's Microsoft Dynamics Customer … development activities as required, identifying opportunities, and supporting in pre-sales activities such as presentations and demonstrations. Using a design-led approach to identify customer needs and transform requirements into designs that solve customer problems and bring continuous improvement. Collaborating with stakeholders and subject matter experts to ensure ...

process, external moderation/verification activity, and external assessment activity, following processes implemented by the Company from time to time to ensure we meet customer service and quality assurance targets. Work with relevant internal and external stakeholders regarding quality assurance processes and procedures for new and existing provision … Subject Moderators/External Quality Assurers by monitoring their performance and providing them with feedback as required, to ensure we provide an excellent, compliant service to our centres. Contribute to, and where appropriate, conduct and manage investigations into suspected cases of maladministration and malpractice. Provide support, advice, and guidance ...

Amazon, Walmart, Instacart & Target The Role Lead on relationships with Enterprise brands Drive revenue from new business wins Deliver exceptional levels of sales and customer service to large, strategic clients and prospects Remote - must be UK based Desired Skills & Experience Strong preference for selling retail media ...

experience a broad range of school IT environments, making this an ideal opportunity for someone who thrives on problem-solving, initiative, and delivering excellent customer service. Key Responsibilities Attend schools to act as the in-house IT technician, resolving issues and providing guidance on IT systems. Own issues from … network user accounts, permissions, and daily backups. Act as a liaison between school management and our company, providing feedback and identifying potential opportunities for service enhancements. Essential Skills & Experience Proven experience in IT support, troubleshooting, and technical problem-solving. Knowledge of Microsoft Windows (Server & Desktop), Active Directory, Group Policy ...

highly respected, global engineering organisation specialising in advanced mechanical solutions for critical industrial applications. With a strong focus on innovation, sustainability, and long-term customer partnerships, the business operates across multiple international markets and is recognised as a leader within its sector. Driven by continuous improvement and investment … people, the organisation offers a collaborative, values-led working environment where technical excellence and professional development are actively encouraged. Job responsibilities Review customer specific requirements including project specifications to identify understand the key deliverables and offer a suitable solution. Responsible for compiling technical tenders, financial costing and compliance ...