5 of 5 ITIL Jobs in Staffordshire

systems and network infrastructure. Good understanding of networking principles, security and patch management. Experience using IT ticketing systems and service management tools. Familiarity with ITIL practices would be beneficial. Knowledge of 3CX VoIP systems would be an advantage. Excellent communication, customer service and problem-solving skills. A proactive approach, with ...

manufacturing, warehouse or operational environment Microsoft Entra ID/Active Directory and Intune experience ERP or IT service-management system experience Basic networking knowledge ITIL Foundation, CompTIA A+/Network+ or Microsoft certification Contact us to find out more ...

knowledge of IFS Apps10 and/or IFS Cloud Proficiency in ERP development tools and PL/SQL coding Understanding of Crystal reporting tools ITIL Foundation certification in IT Service Management Oracle Database 12c R2: SQL and PL/SQL Fundamentals certification or equivalent Background working as an ERP Specialist ...

products. Helping improve internal processes in line with our ISO standards. What you'll need: Service desk experience, resolving incidents and service requests to ITIL-aligned processes. Managing identity and access in Microsoft 365 Completing joiners, movers and leavers within SLA. Hands-on PSA and RMM experience (ConnectWise, N-able ...

lead a small team, allocating tasks to the team. This would suit someone with a strong service background, someone who has worked to ITIL standards, and experience of service lifecycle and SLAs. You will work with the director on risks, issues, opportunities and always be looking at service improvement. Onboarding ...