Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Clear IT Recruitment Limited
such as Microsoft Certified: Azure Administrator Associate or Microsoft 365 Certified: Enterprise Administrator Expert. • Knowledge of backup and disaster recovery solutions. • Experience in managing hybrid cloud environments. • Familiarity with ITIL best practices. Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited. Please Note: Due to the number of applications we More ❯
Stafford, Staffordshire, West Midlands, United Kingdom
Staffordshire Police
practices are followed. - Developing the data network infrastructureincluding Local Area Networking, Wide Area Networking, and Wireless Networking. - Configuring network equipment to support new project activity. - Working within an established ITIL change process Essential: - Experience within a networking arena and a desire to succeed. - Ability to work within a team environment. - Work towards a professional qualification to aid future career progression. More ❯
backup solutions and security/remediation tools. Familiarity with privileged access management solutions. Linux troubleshooting skills are a plus. Experience supporting Windows, Mac, and ChromeOS. Certifications such as MCP, ITIL, CompTIA, CDRE are advantageous. Strong analytical mindset and curiosity for complex puzzles. Comfortable working in high-stakes, evolving environments. Ability to anticipate attacker moves and think strategically. More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Xcede Recruitment Solutions
distributed, multi-site organisation. Hands-on experience with hybrid Microsoft environments (on-prem & Azure), Intune, TCP/IP, and Zero Trust architecture. Familiarity with ICT service desk tools and ITIL-aligned support processes. Proven experience working with third-party vendors and MSPs in outsourced support models. Exposure to security standards and data protection frameworks (Cyber Essentials, ISO 27001). Certifications More ❯
and relationship management Project management and IT proficiency Strong troubleshooting skills, with strong self disciplined time management and decision-making abilities Desirable: Ticket management/IT issues log experience ITIL Service Management Framework knowledge Knowledge of Waste Management or Utilities Driving license would be advantageous as travelling to Veolia UK sites is expected What's next? Apply today, so we More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Oldcastle Inc
management skills, with the ability to work well under pressure and meet deadlines. Experience with multiple Cloud software products, platforms and vendors. Demonstrable professional accreditations/certifications such as ITIL, PMP, Prince2, TOGAF, PMBOK, Azure etc. An in-depth knowledge of VDI technologies and best practices. A detailed understanding and experience of deploying applications to production environments. A knowledge of More ❯
Stoke-on-Trent, Staffordshire, England, United Kingdom
OCC Computer Personnel
of training offerings, contributing proactively to team initiatives Establish and evolve the technical trainer function within the business Skills & Experience Level 3 Certificate in Education and Training (or equivalent) ITIL v3 or v4 Foundation Certification Excellent attention to detail with a strong focus on quality High standard of written and verbal communication skills Proven ability to build relationships and communicate More ❯
of training offerings, contributing proactively to team initiatives Establish and evolve the technical trainer function within the business Skills & Experience Level 3 Certificate in Education and Training (or equivalent) ITIL v3 or v4 Foundation Certification Excellent attention to detail with a strong focus on quality High standard of written and verbal communication skills Proven ability to build relationships and communicate More ❯
of data integrity, availability and confidentiality. Information Security and Assurance Preference will be with candidates who have experience of managed service environments, MSP’s with a strong awareness of ITIL best practice. To co-ordinate the security accreditation and assurance processes for new and enhanced services which the organisation offers to our customers. Represent info security in workshops, meetings etc More ❯
Fortinet Firewalls Knowledge of TCP/IP, DNS, DHCP, MPLS, and network monitoring (SolarWinds, Nagios) High-level troubleshooting and network design skills Proactive mindset, strong documentation and communication skills ITIL knowledge and understanding of security/compliance best practices This is a high-impact role within a critical IT function, offering autonomy, challenge, and the opportunity to work across modern More ❯
Management Framework activities, with knowledge of cybersecurity, privacy, networking, protocols, and security methodologies. Assess security controls based on cybersecurity principles. Understand network traffic flow, including TCP, IP, OSI, and ITIL standards. Apply systems engineering processes effectively. Collaborate and communicate effectively with team members. Required Skills: BA/BS in Computer Science with 5 years' experience or AA with 7 years More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Counter Terrorism Policing
ll draw on your experience to problem-solve and identify the cause. As a senior member of the team, you'll also take on some additional tasks: implementing an ITIL-aligned Application Management strategy and mentoring junior analysts. In effect, you'll be a subject matter expert, tackling escalations and developing our talent. As you work, you'll be learning … of software engineering and systems administration principles. Responsible for monitoring, automating, and improving the operational aspects of software systems, including incident response, capacity planning, and performance tuning Understanding of ITIL process, incident management, change management and problem management including working to strict SLAs. Maintaining middleware such as; IIS, MS-SQL Server, Active Directory, ASP and. NET, including troubleshooting, performance tuning More ❯
Great Wyrley, Staffordshire, United Kingdom Hybrid / WFH Options
Veolia
responsibility for all activities relevant to 2nd line incident resolution, request fulfilment, field services, desk side support and end-user computing. What we're looking for: Essential Knowledge of ITIL practices. Advanced Level Qualification. At least two years' experience providing Service Desk operations in a multi-site, nationwide service environment. At least two years' experience delivering quality services in compliance … with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX compliant and ISO/IEC 20000 accredited organisation or function. A … Good interpersonal skills, able to communicate effectively with staff and management alike. Good understanding of customers' business operations and a detailed understanding of their key applications and services. Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). More ❯
Cannock, Staffordshire, Great Wyrley, United Kingdom Hybrid / WFH Options
Veolia
responsibility for all activities relevant to 2nd line incident resolution, request fulfilment, field services, desk side support and end-user computing. What we're looking for: Essential Knowledge of ITIL practices. Advanced Level Qualification. At least two years' experience providing Service Desk operations in a multi-site, nationwide service environment. At least two years' experience delivering quality services in compliance … with service agreements and performance targets. Demonstrable understanding of ChromeOS & Windows 10/11 operating systems. Experience of ServiceNow or equivalent ticketing system. Demonstrable understanding of the ITIL Service Management framework and appreciation of the complimentary quality standard ISO/IEC 20000. Demonstrable experience of working in a SOX compliant and ISO/IEC 20000 accredited organisation or function. A … Good interpersonal skills, able to communicate effectively with staff and management alike. Good understanding of customers' business operations and a detailed understanding of their key applications and services. Desirable ITIL Practitioner or Foundation certified. One or more professional qualifications from leading solution providers: Microsoft, Cisco, SDI, Google etc. (e.g., Microsoft MCSA, Cisco CCAA, Citrix CCENT, Symantec SCS, ServiceNow CSA). More ❯
to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯
to learn. As one of a team of Mobile IT Support Engineers your role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to … deploy tools - Microsoft and Apple devices Basic Operational knowledge of Microsoft 365 and/or Google Workspace Technical knowledge and experience equivalent to CompTIAA+or similar. A working knowledge of ITIL methodology and use of IT service desk ticketing system e.g. ServiceNow would be an advantage. What's in it for you? As well as a competitive salary and our core More ❯
live environment is protected, and any risks are understood and mitigated against. There will also be the opportunity to be involved and assisting the running and reporting on other ITIL Service Management processes such as Release, Asset Management, Incident, Request and Problem Management. What You'll Be Doing Working with the relevant ITIL process Managers to develop ITIL-based processes … in an analytical role Experience of successfully dealing with all levels of internal stakeholders. A keen eye for detail and a focus on data quality A good understanding of ITIL processes and Lean methodology.(Desirable) Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. More ❯
Solutions Architect, Defence & Security, Stoke on Trent Client facing, Solutions Architect to join a talented team. Delivery cutting-edge, high security solutions for a growing MSP. You will be the bridge between clients and technical execution. Translating complex requirements into More ❯