4 of 4 ITIL Jobs in Staffordshire

system upgrades What you'll need Full driving licence and access to a vehicle (travel between sites required) Relevant certification (Microsoft, CompTIA, Cisco or ITIL) Strong communication and problem-solving skills Willingness to undergo DBS clearance Technical experience Microsoft 365, Active Directory/Entra, Windows Server (2019+) with Hyper ...

field; OR proven experience in software asset lifecycle management, digital workplace engineering, or a similar enterprise-level role(s). Awareness and certification of ITIL Service Management principles Demonstrable experience navigating and administering the admin consoles of major productivity suites (Google Workspace and/or Microsoft 365) What's next ...

certifications (not essential but highly valuable) PMP, PMI-ACP, PRINCE2, or MSP for programme/project governance Scrum Master or Agile Delivery certifications ITIL for operational readiness and service transition understanding Person Profile Resilient and calm under pressure, capable of navigating competing priorities across a multi‐year modernisation programme. Highly ...

balancing demanding day-to-day operational requirements with the delivery of operational improvements and transformation initiatives. You will be accountable for increasing the ITIL maturity of the department, embedding consistent service management practices, and driving measurable improvements in service reliability, change, and continual improvement. A key focus of the role … Services. Experience leading operations across multiple technical disciplines such as, End User, Infrastructure, UC and Voice, On‐Prem and Cloud. Familiar operating within ITIL or similar service management frameworks. Excellent people‐management capability, including managing managers and senior engineers. Strong incident, problem and operational governance experience. Experience balancing high-volume ...