7 of 7 Service Delivery Jobs in Staffordshire

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base. Key Responsibilities: Lead and mentor a team of service desk engineers, providing day-to-day guidance, coaching, and performance management. Oversee IT service desk operations, ensuring efficient ticket management and adherence ...

notifications to teams regarding system updates, systems development, configuration changes, security management, and liaison with other business areas and external suppliers to support service delivery and retirement of systems no longer needed, so that the cost and quality benefits are realised. The development and support team works within … service delivery framework, the development and consistent adoption of best practice policies and procedures based on an AGILE, ITIL v4, release management, maintaining system configuration and documentation, managing faults and failures to resolution as well as resolving data quality issues within any systems or application. Main duties ...

Service Desk Manager - £45,000 - Stoke-on-Trent We are recruiting for a Service Desk Manager on behalf of a leading technology company in the Stoke-on-Trent area. This is a fantastic opportunity to step into a key leadership role where you will oversee a team … service desk engineers, ensuring exceptional support and service delivery across a growing client base click apply for full job details ...

looking for a detail-oriented and driven Configuration Analyst to take ownership of our Configuration Management Database (CMDB) - a cornerstone of our IT service delivery capability. This is a pivotal role within our Service Operations function, sitting at the intersection of technology, process, and people. What … such as ServiceNow Discovery, SCCM, or cloud-native solutions) Manage data imports, transformations, and reconciliation from external sources Validate CI relationships to accurately reflect service dependencies and infrastructure hierarchies Diagnose and resolve data discrepancies or stale configuration objects Map Services and Dependencies Build and maintain service maps that ...

including preparations for TISAX accreditation in 2026. Provide technical support and troubleshooting for business-critical systems and internal users. Manage relationships with external IT service providers and monitor service delivery performance. Identify opportunities where technology can improve productivity, reduce costs, and enhance manufacturing capability. Provide training ...

Administration & CRM: Maintain accurate records on CRM systems Track sales pipelines, forecasts, and performance metrics Liaise with operations and logistics teams to ensure smooth service delivery Market & Product Knowledge: Stay informed on IT hardware, data security, recycling regulations, and market trends Training An apprenticeship includes regular training with ...

solutions into the UK Defence and Government sectors. We are seeking an experienced Test Lead to take ownership of testing strategy, planning and delivery across complex secure environments. This is an excellent opportunity for a driven testing professional with leadership experience to play a key role in ensuring … government customers. The Role As Test Lead, you will be responsible for defining and executing test strategies while coordinating testing activities across projects and service delivery. You will work closely with engineering, delivery and stakeholder teams to ensure quality standards are met and maintained throughout the service ...