Digital Service Desk Analyst B4
- Hiring Organisation
- Royal Surrey NHS Foundation Trust
- Location
- Guildford, GU2 7XX, United Kingdom
- Salary
- £28860.00 to £31671.00
Contribute to the creation, facilitation and maintenance of FAQ documents, knowledge articles and user guides To Create and maintain user network accounts in Active Directory and other supported applications Ensure the Incidents and Service Requests are managed effectively on behalf of end-users throughout the full … professional environment Excellent knowledge of PC architecture and peripherals Basic networking and telephony knowledge e.g VOIP Proficient in the use of Active Directory Knowledge and experience of troubleshooting Microsoft & Apple technologies e.g Win10, O365, Teams, iPads/iPhones Knowledge of remote access, configuration and deployment tools ...