19 of 19 ITSM Jobs in Surrey

best practices Requirements Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality Hands‐on experience administering Microsoft Active Directory, including user accounts, groups ...

security standards and best practicesRequirementsExperience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team developmentStrong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service qualityHands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions ...

numeracy, analytical and reporting skills. Qualification in Software Asset Management. Working knowledge of Service Now. Supplier relationship experience. ITIL V4 Foundation Accreditation. Competencies IT Service Management expertise. Communication skills. Stakeholder Management. Performance Improvement. Confidence and professionalism. Rewards & benefits Explore the rewards and benefits that help you thrive – at every stage ...

document management systems (DMS), version control standards, and metadata frameworks. Experience with configuration management and Module Breakdown Structures (MBS). Understanding of IT service management frameworks (e.g., ITIL) and their relationship to IPR obligations preferred. Skills requirement: Excellent communication and stakeholder engagement abilities. Ability to engage effectively with both technical ...

with customers, interfacing parties, suppliers, and technical teams.Desirable certifications: ITIL 4 (Foundation minimum, advanced certification preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards.Desirable sector experience: Transport and mobility systems, particularly ticketing and revenue collection systems (EMV contactless, Oyster or equivalent fare systems), large public-sector ...

customers, interfacing parties, suppliers, and technical teams. Desirable certifications: ITIL 4 (Foundation minimum, advanced certification preferred) and familiarity with ISO 20000 or equivalent IT Service Management standards. Desirable sector experience: Transport and mobility systems, particularly ticketing and revenue collection systems (EMV contactless, Oyster or equivalent fare systems), large public-sector ...

managing telecommunications carriers, circuit providers and audiovisual service partners.• An understanding of enterprise audiovisual technologies, meeting room standards and operational support models.• Strong IT service management, major incident, problem management and operational risk capabilities.• Strong communication skills, with the ability to explain service risks and investment requirements to senior stakeholders.Experience ...

managing telecommunications carriers, circuit providers and audiovisual service partners. An understanding of enterprise audiovisual technologies, meeting room standards and operational support models. Strong IT service management, major incident, problem management and operational risk capabilities. Strong communication skills, with the ability to explain service risks and investment requirements to senior stakeholders. ...

Directory, DNS, certificates, and authentication servicesA solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network securityExperience working within structured IT service management and change control environmentsStrong communication skills and the ability to work effectively with both technical and non-technical stakeholdersDesirable ExperienceExperience ...

certificates, and authentication services A solid understanding of enterprise networking concepts including routing, firewalls, proxies, VPNs, and network security Experience working within structured IT service management and change control environments Strong communication skills and the ability to work effectively with both technical and non‐technical stakeholders Desirable Experience Microsoft Entra ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed ...

opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship managementPrevious sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations)Experience exceeding sales targetsExperience leading a virtual or matrixed teamUnderstanding ...

Software Asset Management Lead/IT Asset Manager An excellent opportunity to join a busy IT Service Management practice, helping to strengthen software and IT asset governance, compliance, optimisation and value in a complex technology environment. If youve also worked in the following roles, wed also like to hear from ...

initiatives. Provide support across multiple office locations when required. Examples of Key ActivitiesResponding to and resolving user incidents and service requests through the IT service management platform. Setting up, maintaining, and troubleshooting end-user hardware, software, and workplace technology. Supporting meeting rooms, video conferencing facilities, and audio-visual systems … support within a service desk, service operations, or end-user support environment. ITIL Foundation (v3 or v4) certification, or a good understanding of IT service management principles. Proficiency working with Windows 11, Active Directory, Microsoft 365 and cloud services. Experience supporting laptops, desktops, mobile devices, printers, audio-visual equipment ...

cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud ...

cross-platform software solutions essential Solution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including Cloud ...

product or cross-platform software solutions essentialSolution and/or process experience with one more of the following is highly desirable: IT Service Management (ITSM), Financial Management (FM) Project Portfolio Management (PPM), DevOps, Agile, HR Service Delivery (HRSD), Governance Risk and Compliance (GRC), Security Operations, IT Operations Management (ITOM) including ...

Senior IT Systems Administrator (Linux & HPC)KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture ...