11 of 11 ITSM Jobs in Surrey

experience delivering large-scale M365 or Entra transformations. Background in enterprise IT, cloud architecture, or related disciplines. Strong grounding in ITIL or similar IT service management frameworks. Experience working in large, complex enterprise or regulated environments. Evidence of ongoing professional development in cloud and security technologies. Bachelor's degree ...

working directly with client users, understanding requirements, and helping turn business requirements into functional requirements and build solutions Understanding of ITIL principlesand experience using ITSM toolssuch asJira Full UK driving licence Experience and Skills: Good working knowledge of IT technologies, including MS office suite Collaborating and Remote Working using ...

excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skillsWhat’s Offered Exposure to latest cloud technologies Training and career development Supportive, fast-paced environment ...

Inventory, Asset Management, or Project Costing. Knowledge of VAT and European Finance processes. Exposure to SAP transitions, data preparation, or test cycles. Familiarity with ITSM/incident management tools. Organisation: Initial 12-month contract Outside IR35 Hybrid working: typically 2 days per week onsite in Kingston Competitive day rate Robert ...

smooth day-to-day operations. Key responsibilities include: Supporting users with day-to-day system queries and issues Triaging and resolving tickets through an ITSM system Delivering a high level of first-time fixes and escalating where needed Maintaining clear documentation of processes and resolutions Supporting system administration tasks ...

proficient at liaising with Users at all levels. The role will involve the following: - Application Support of IT Systems Understanding of Incident Management and ITSM Manage and enhance change management procedures Experience in dealing with third parties Good communication and documentation skills. If this could be your next career move ...

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

been fully accepted in terms of support guides (both user and admin support), escalations paths, etc. To manage workload and helpdesk tickets using internal ITSM System To work with Application providers to ensure smooth running of systems and that SLA's are adhered to. To deliver key areas of internal ...

engaging stakeholders to maintain consistency and quality. They will work as a team with an internal IT governance team. Skills & Experience Experience in IT Service Management, Service Ownership, or Service Governance Exposure to risk, compliance, or assurance processes (e.g., Risk, 3 party risk, audits) Strong communication and stakeholder management skills ...

smooth day-to-day operations. Key responsibilities include: Supporting users with day-to-day system queries and issues Triaging and resolving tickets through an ITSM system Delivering a high level of first-time fixes and escalating where needed Maintaining clear documentation of processes and resolutions Supporting system administration tasks ...

experience as a ServiceNow Technical Architect within consultancy or complex multi-client environments. * Strong understanding of the ServiceNow platform, including architecture, integrations, CMDB, ITOM, ITSM, HRSD, SecOps, or other major modules. * Experience designing enterprise-scale, secure, and high-performing ServiceNow solutions. * Excellent client-facing skills, with the ability to work ...