3 of 3 1st Line Support Jobs in the Thames Valley

1st line Support Engineer Stoke-on-Trent, UK up to £28,000 pa DOE Active SC Clearance required iO Associates is looking for a 1st line Support Engineer to join a specialist provider of fully managed, high-security ICT services … calls, incidents, and service requests via the portal Log, track, and manage incidents using ITSM tools, ensuring accurate documentation and timely updates in line with SLAs Escalate issues to appropriate teams and line management, ensuring high-priority cases are handled effectively Maintain strong customer relationships, contribute ...

Service Desk Analyst (1st Line Support) We are looking for an experienced and customer-focused IT Service Desk Analyst to act as the first point of contact for IT Incidents and Service Requests. You will take ownership of customer issues from initial logging through … resolution, ensuring excellent service delivery in line with agreed Service Level Agreements (SLAs) click apply for full job details ...

helping my client to find an enthusiastic IT Technical Support person to work alongside their IT Manager. Please note: • Due to the on-site nature of the role, please only apply if your commute to Henley-On-Thames is under an hour. • This is a full-time, office … always current. • Once you're fully trained, you will help with their day-to-day IT issues. What we're looking for: • Some 1st Line Technical Support experience would be a plus, but it's not a deal-breaker. • The most important thing ...