Head of Customer Success at eCommerce Logistics SaaS
- Hiring Organisation
- Grey Matter Recruitment
- Location
- Slough, Berkshire, UK
- Employment Type
- Full-time
Selfridges to boost conversions and delivery efficiency Strategic partner to all major Logistics companies A fast-growing, people-first business with a collaborative, agile culture and a clear mission to shape the future of retail logistics The Role Own and lead the full customer lifecycle, from onboarding … clarity and consistency to Customer Success at scale Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture Work closely with Product, Engineering and Sales to embed customer insight into roadmap decisions and growth opportunities Desired Skills and Experience Proven experience leading ...