Oxford, Oxfordshire, South East, United Kingdom Hybrid/Remote Options
EFCI Group Ltd
and environment maintenance. Conduct release readiness reviews, ensuring compliance with ITIL, SOX , and internal audit requirements. 3. Quality Leadership Establish and monitor KPIs for testing and release quality, driving continuousimprovement in test automation and deployment processes. Lead and mentor internal and vendor testing resources, ensuring smooth handoffs and clear communication across a multi-vendor, global delivery More ❯
Woodstock, Oxfordshire, South East, United Kingdom
Ridge & Partners LLP
business requirements Manage and provide escalation support for 3rd line incidents, ensuring effective resolution Implement and maintain IT best practices, frameworks and policies around infrastructure, security and compliance Drive continuousimprovement in service delivery, system performance and user experience Manage relationships with external vendors, service providers and technology partners Develop and coach the IT team, fostering technical More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯
Act as a point of contact for service-related issues, managing escalations and supporting resolution across teams and suppliers. Facilitate service reviews, gathering feedback and contributing to service improvement plans. Maintain service documentation, ensuring processes, configurations, and support materials are accurate and accessible. Contribute to service planning, supporting roadmap development and capability growth. Support team collaboration, sharing knowledge … external partners. Service Documentation & Process Management: Experience maintaining service records, support materials, and operational procedures. Problem Solving & Escalation Support: Ability to troubleshoot service issues and support resolution across teams. ContinuousImprovement: Contributing to service maturity through documentation, automation, and feedback loops. Team Collaboration: Working effectively across functions and supporting team delivery. Nice to have skills you could More ❯
Transformation team . This role plays a key part in shaping and implementing DevOps best practices across the Salesforce platform, ensuring stability, scalability, and security while driving automation and continuous improvement. You'll define and implement CI/CD pipelines, enhance developer workflows, and lead initiatives to improve platform performance and reliability. This position requires strong technical expertise in … monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct root cause analysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & ContinuousImprovement Identify opportunities to automate manual processes within the Salesforce estate. Lead efforts to enhance development workflows and manage code across projects and teams. What You'll More ❯
Transformation team . This role plays a key part in shaping and implementing DevOps best practices across the Salesforce platform, ensuring stability, scalability, and security while driving automation and continuous improvement. You'll define and implement CI/CD pipelines, enhance developer workflows, and lead initiatives to improve platform performance and reliability. This position requires strong technical expertise in … monitoring and logging solutions for proactive issue detection. Respond to production incidents, conduct root cause analysis, and implement preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Automation & ContinuousImprovement Identify opportunities to automate manual processes within the Salesforce estate. Lead efforts to enhance development workflows and manage code across projects and teams. What You'll More ❯
shared across the team.Actively contribute to the professional development of the DevOps team through formal and informal training sessions.Technical Leadership: Lead by example in maintaining high technical standards, encouraging continuousimprovement and innovation within the team.Offer guidance and support to less experienced colleagues to ensure the successful delivery of technical solutions. Person Specification Qualifications Essential Bachelor's More ❯
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyse service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service life cycle management * Shift working will be required 4 shifts on More ❯
Wokingham, Berkshire, United Kingdom Hybrid/Remote Options
Experis
aligned with business and IT objectives. Oversee incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Drive continuousimprovement initiatives to enhance service efficiency and effectiveness. Manage risk assessments and mitigation strategies for cloud and technology operations. Provide leadership and guidance to technical teams, ensuring … and IT service management. Expertise in cloud platforms such as AWS, Azure, or Google Cloud. Excellent stakeholder engagement and communication skills. Ability to analyze service performance and implement improvement strategies. Experience in leading cross-functional teams within a managed service environment. Knowledge of ITIL frameworks and service lifecycle management. Shift allowance of £400 a month is paid for More ❯
for dealers and staff. • Quality Assurance: Monitor pilot rollouts, collect feedback, and ensure issues are resolved promptly • Performance Tracking: Define KPIs, track usage, and report on progress and outcomes • ContinuousImprovement: Identify process enhancements to accelerate global adoption and improve user satisfaction Required Skills & Experience • 5+ years’ experience in software implementation, deployment, or project management, ideally in More ❯
issues. Analytics Enablement: Implement dimensional models to provide clean, reusable datasets for reporting and advanced analytics. Monitoring & Reliability: Maintain monitoring, alerting, and cost-management processes for Snowflake and pipelines. ContinuousImprovement: Contribute to shared engineering standards and best practices across the team. What You'll Need to Succeed Proven experience delivering cloud-based data engineering solutions, ideally More ❯
Buckinghamshire, United Kingdom Hybrid/Remote Options
Pertemps Contracts
business requirements into technical design and implementation. Oversee data architecture, segmentation and analytics support within marketing automation platforms. Mentor and guide developers, creating a culture of technical excellence and continuous improvement. Manage operational stability, handle escalations and ensure effective incident and problem resolution. Candidate Profile Essential: Proven experience building and managing marketing automation solutions, ideally within Salesforce or similar More ❯
Walton Hall, Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Pertmeps Warwick County Council
business requirements into technical design and implementation. Oversee data architecture, segmentation and analytics support within marketing automation platforms. Mentor and guide developers, creating a culture of technical excellence and continuous improvement. Manage operational stability, handle escalations and ensure effective incident and problem resolution. Candidate Profile Essential: Proven experience building and managing marketing automation solutions, ideally within Salesforce or similar More ❯
Wallingford, Oxfordshire, United Kingdom Hybrid/Remote Options
EWS Group
As we evolve our support operating model to meet the demands of SaaS delivery, automation and customer expectations, we are building high-performing teams driven by ownership, delivery and continuous improvement. WHAT YOU'LL BE DOING As a Customer Support Team Leader, you'll manage a blended team of Support Agents and lead the day-to-day operations of … your team - focusing on SLA adherence, ownership, customer communication and continuous improvement.This is a delivery-focused leadership role requiring strong people management, operational discipline and a data-driven mindset. You'll support your team in resolving a wide range of cases - from quick queries to more complex escalations - and ensure every case is progressed, even when it leaves the … management Coach, mentor and support your team - including onboarding, performance management and development planning Use Salesforce views, reports and dashboards to manage performance, analyse trends and spot opportunities for continuousimprovement Champion high-quality data - ensuring tickets are correctly categorised, notes are accurate and outcomes are measurable Collaborate with Product, Customer Success, R&D and Professional Services More ❯
of high-integrity aircraft control solutions, ensuring safety, reliability, and compliance with industry standards. Additionally, you will mentor and support your team, fostering a culture of technical excellence and continuous improvement. Ability to hold Security Clearance - 5 years residence in the UK What you’ll being doing (but not limited too): Leading Software Development: Oversee the design, implementation, and … Project Coordination: Collaborate with cross-functional teams to define software requirements, architecture, and development roadmaps. Ensuring Compliance & Quality: Drive adherence to industry standards, safety regulations, and rigorous testing methodologies. ContinuousImprovement: Optimize development processes, tools, and workflows to enhance efficiency and software performance. Essential Skills and Experiences: Proven experience leading software development teams, including embedded systems. Proficiency More ❯
Walton Hall, Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid/Remote Options
Pertmeps Warwick County Council
responsibility for designing, implementing and improving platform capabilities, supporting marketing automation, personalisation and data-driven engagement activities across the institution.The role also contributes to development standards, technical leadership and continuousimprovement across the wider Digital Services team.Key Responsibilities:- Design, build and maintain scalable solutions within Salesforce Marketing Cloud.- Develop and enhance platform features using technologies such as More ❯
Buckinghamshire, United Kingdom Hybrid/Remote Options
Pertemps Contracts
for designing, implementing and improving platform capabilities, supporting marketing automation, personalisation and data-driven engagement activities across the institution. The role also contributes to development standards, technical leadership and continuousimprovement across the wider Digital Services team. Key Responsibilities: - Design, build and maintain scalable solutions within Salesforce Marketing Cloud. - Develop and enhance platform features using technologies such More ❯
technically minded, enjoys working with data, and wants to play a pivotal role in ensuring operational excellence. You’ll be joining a supportive team environment where accuracy, collaboration, and continuousimprovement are valued.?? If you’re ready to take the next step in your career as a Master Data Specialist , apply today through Pertemps. More ❯
plan, and deliver solutions aligned to business goals. Write modular, testable, and maintainable code following best practices Participate in code reviews and provide constructive feedback to peers. Contribute to continuousimprovement of our CI/CD pipelines and development practices. Monitor, debug, and optimise performance across the full stack. Required Skills & Experience 5+ years of experience building More ❯
Make a difference and set the Salesforce Software Engineering bar through coaching, code quality and continuousimprovement initiatives. Get the satisfaction of seeing your approach being embedded and showing others in the team the way, watch them benefit and thrive from your mentoring. We are transforming our Salesforce product, and you will likely be a Salesforce Certified More ❯
Make a difference and set the Salesforce Software Engineering bar through coaching, code quality and continuousimprovement initiatives. Get the satisfaction of seeing your approach being embedded and showing others in the team the way, watch them benefit and thrive from your mentoring. We are transforming our Salesforce product, and you will likely be a Salesforce Certified More ❯
Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best practices, Servers, Networks, Disaster Recovery, Security, Cloud/on premise solutions. You need to be More ❯
Oxford, Oxfordshire, England, United Kingdom Hybrid/Remote Options
Mackie Myers
solving and stakeholder engagement skills. Our Client Mackie Myers is supporting a successful multi-divisional organisation based in Oxford as they continue to invest in systems optimisation, process improvement and operational excellence. This role offers the opportunity to shape how the business operates across multiple departments and business units. The Role The Systems & Process Analyst will play a … process documentation, SOPs and training materials Improve data integrity, workflow efficiency and reporting capability across functions Build collaborative relationships and act as a trusted partner to internal stakeholders Champion continuousimprovement and drive alignment across the organisation The Successful Candidate Proven experience in business analysis, systems optimisation or process improvement roles Strong analytical and problem More ❯
Maidenhead, Berkshire, South East, United Kingdom Hybrid/Remote Options
Dignity Funerals Limited
Finance, IT, and Development to ensure a seamless customer experience and support business growth. Optimise & Innovate: Lead a team of developers (internal and external), manage agile delivery, and drive continuousimprovement through A/B testing, funnel optimisation, and regular performance reviews. Ensure Compliance: Oversee all aspects of digital compliance, including legal statements, product disclosures, FCA wording … commercial platforms. Collaboration: Work with talented teams across the business to deliver best-in-class customer journeys. Growth: Be part of a forward-thinking organisation committed to innovation and continuous improvement. To be considered for this role, please submit your application via the 'apply' button, where a member of our Talent Team will review your application. About Us We More ❯
quality standards, customer expectations, and agreed deadlines • Provide administrative and operational support across the project lifecycle • Participate in client meetings, gathering requirements and supporting follow-up actions • Contribute to continuousimprovement by suggesting and helping implement more efficient processes Skills & Experience Essential: • Strong organisational skills with the ability to manage multiple tasks at once • Excellent communication and More ❯