1 to 25 of 61 ITIL Jobs in the Thames Valley

spanning Infrastructure, Cloud, Networks, End User Computing (EUC), and service management—while fostering continuous improvement and partner assurance. By embedding Information Technology Infrastructure Library (ITIL) and Digital, Data and Technology (DDaT) aligned capabilities across its structure, DS enhances transparency, accountability, and agility, allowing the NAO to lead by example … ensure compliance aligned to strategic objectives. Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. Collaborative, structured, and improvement-focused mindset. Familiarity with SIAM and multi-supplier ...

such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service life cycle management. Please send CV for full details and immediate interviews. We are a preferred supplier to the client. ...

Desk teams. Cyber Security & Centralised Services Manager - Desirable Certifications: Microsoft Certified: Azure Administrator/Solutions Expert CompTIA Security+, CISSP, CISM or equivalent cybersecurity qualification ITIL Foundation Vendor-specific certifications (Fortinet, SentinelOne, Datto, Mimecast, Huntress, etc.) Why Join the Company: Be part of a technically strong, supportive and collaborative security-conscious ...

such as AWS, Azure, or Google Cloud. Strong analytical and problem-solving skills. Ability to collaborate effectively within a cross-functional team. Knowledge of ITIL frameworks and service lifecycle management. ...

Suite Excellent troubleshooting skills and problem-solving abilities Basic understanding of network infrastructure (TCP/IP, DNS, DHCP) Experience with ticketing systems and ITIL best practices Ability to provide clear and concise technical support to non-technical users Strong communication skills, both written and verbal Ability to work independently ...

Windows Desktop (Enterprise), Microsoft Office, and Google Workspace. Excellent diagnostic and problem-solving skills. Previous experience using ticketing/helpdesk tools and familiarity with ITIL practices. Basic understanding of networking principles including TCP/IP, DNS, and DHCP. Ability to communicate technical information clearly to users at all levels. Desirable ...

data, data governance, security. Experience in defining and implementing technical governance, architecture operating models, instance strategy. Good knowledge of IT best practices and frameworks : ITIL, Agile methodologies, DevOps, CI/CD practices. Strong problem-solving, analytical skills; ability to resolve technical trade-offs (e.g., custom vs. configuration, performance vs. maintainability ...

team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes ...

with the ability to manage multiple tasks independently Experienced in project lifecycle delivery: analysis, design, build, test, and implementation Familiarity with ITSM tools and ITIL processes (incident, problem, change management) Excellent communication, documentation, and presentation skills Strong business process mapping experience Interested? If you’re a proactive and detail-driven ...

practices and governance standards. This role requires experience in some or all of the following: Waterfall and Agile methodologies, DevOps (CI/CD), and ITIL/ITSM frameworks. Your role will involve: Own engineering processes, governance, technology, and strategy as part of the customer's Design Authority Define and implement ...

candidate will carry out impact assessments of functional, capability, and security changes. You will need experience of: * Customers and Stakeholders engagement * Working within an ITIL environment * Working with software vendors and developers to improve software solutions * Working with engineers to deliver customer beneficial outcomes Technical skills required: * Microsoft Server technologies ...

Media & Telecoms, Consumer Products & Retail, Industrial Products, Energy & Resources, or Life Sciences. Progress toward professional qualifications (e.g., PRINCE2, APM, MSP, MoP, Lean Six Sigma, ITIL, ISEB/BCS Business Analysis). Awareness of benefits realisation frameworks and value tracking. Additional Information – Transformation Delivery Overview TDM sits within Business Transformation, working ...

insights into actionable recommendations. Confident communicator, able to work with both technical and non-technical stakeholders. Comfortable working independently and taking ownership of outcomes. ITIL Foundation certification is preferred. Experience with finance products is highly advantageous. Contract Details Day Rate: £290/day (Inside IR35) Contract Length: 12 months Location ...

problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies ...

protocols ( VoIP/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. Experience ...

protocols ( VoIP/SIP ). Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years’ experience in client-facing software delivery or IT roles. Exposure to Contact Centre technologies and associated applications. Experience ...

with stakeholders/customers interpreting business requirements into technical ones and leading technical customer workshops. Experience of: Customers and Stakeholders engagement Working within an ITIL environment Working with software vendors and developers to improve software solutions Working with engineers to deliver customer beneficial outcomes Technical skills: Microsoft Server technologies Microsoft ...

gate assurance. Soft Skills Strong communicator Structured thinker Risk-focused Delivery-oriented Preferred Certifications AWS Solutions Architect - Professional AWS Security Specialty AWS Networking Specialty ITIL Recruiter Email: nitinsharma@thriveitsystems.com ...

Jira, Zephyr or DevOps. Confident in identifying, reporting and managing defects. Experience testing ServiceNow ITSM and CSM modules . Solid understanding of the ITIL framework and experience performing regression testing within ServiceNow. A proactive attitude, attention to detail and a passion for continuous learning. Experience advising on best practices ...

contractors, and delivery teams. Project Coordination: Strong ability to manage multiple installations while working closely with service delivery teams. Service Delivery Focus: Understanding of ITIL frameworks and how installation projects impact ongoing service management. Problem-Solving: Ability to troubleshoot technical, logistical, and service-related challenges. Financial Acumen: Experience managing budgets ...

communication, and stakeholder management skills. Expertise in hotel systems integration, cybersecurity, and digital transformation. Strong experience with project management tools (Smartsheet, Microsoft Project). ITIL Foundation or higher; PMP or Prince2 certification preferred. Our Commitment To You Learning & Development: Tailored programmes to help you grow continuously. MOstay: Complimentary nights ...

evolving environment. Relevant professional certifications (e.g., CISA, CRISC, CGRC, GRCP, ISO 31000) Strong knowledge of industry standards and frameworks (e.g., ISO 27001, NIST, COBIT, ITIL) and technology risk principles. Professional English language skills (written and verbal) What We Offer We put you in control of career We give ...

service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues ...

programmes end-to-end -Ability to translate business needs into scalable platform solutions -Confident communicator and natural consultant -ServiceNow certifications (CSA essential; Implementation ideal) -ITIL knowledge + broader SaaS architecture understanding Why this role? Strategic influence + client-facing impact Brilliant support network of experts High-profile UK programmes Flexible ...

Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank ...