6 of 6 Journey Map Jobs in the Thames Valley

and measure effectiveness Determine which channels and content drive engagement and growth Integrate data from different marketing and product touchpoints to identify user behaviours Produce source-of-truth journey maps to enlighten colleagues' understanding Create tailored & recurring reports for stakeholders across marketing and product teams using platforms like Looker and SquaredUp Develop monitoring and workflows to ensure colleagues More ❯

and measure effectiveness Determine which channels and content drive engagement and growth Integrate data from different marketing and product touchpoints to identify user behaviours Produce source-of-truth journey maps to enlighten colleagues' understanding Create tailored & recurring reports for stakeholders across marketing and product teams using platforms like Looker and SquaredUp Develop monitoring and workflows to ensure colleagues More ❯

the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting and dashboards Champion best practice and system optimisation in alignment with strategic goals Skills & Qualifications Essential Proven experience managing More ❯

improvements to products, services, and digital experiences. Provide expert CX/UX insights and change recommendations, identifying trends, opportunities, and areas for improvement. Lead and support user research, journey mapping, and persona creation to inform design and improvement initiatives. Collaborate with stakeholders and SMEs to prioritise initiatives, clarify requirements, and test user-centred solutions. Facilitate workshops, visualise change … standards. Key skills/requirements: Certified and experienced in CX/UX, Interaction Design, and Business Analysis. Skilled in customer and user experience design, including UI, interaction, and journey design. Proficient in business process analysis, journey mapping, and persona development. Experienced in user research, usability testing, and applying CX/UX measurement techniques. Strong stakeholder management More ❯

efforts under RevOps best practices Configure and manage SFMC journeys, automation, segmentation, and personalisation strategies Design and implement lead scoring models , segmentation logic, and persona-based targeting Conduct journey mapping and lead lifecycle analysis to improve conversion rates Develop and maintain dashboards and reporting for stakeholders and leadership Guide Agile ceremonies and facilitate stakeholder workshops to gather requirements … experience (3–5 years) as a Technical Product Owner or similar Salesforce Marketing Cloud Consultant and/or Administrator Certification 2+ years hands-on SFMC experience: automation, configuration, journey building, segmentation Experience working with large datasets , CDPs , and complex segmentation strategies Demonstrated ability to align Sales & Marketing to drive pipeline velocity and revenue Understanding of RevOps frameworks , lead More ❯

services) Developing the campaign content and audience engagement strategy, as well as GTM approach (working closely with all relevant commercial and CoE leaders) Leading development of the segment message map and buyer journey maps (including definition of scenarios) Orchestrating development and continuous data-informed optimization of integrated campaign journeys Measurably contributing to the achievement of the segment … growth plan by supporting buyers across each stage of their buying journey with highly relevant and useful content - accessible both through self-serve digital channels as well as the content used to support customer-to sales agent engagements Defining campaign success metrics and the review cadence with all contributing teams to ensure demand generation objectives realized and continuous … degree from accredited institution 10+ years of marketing communications experience Industry experience from Data Centers Skills: Team Leadership experience Knowledge of agile/scrum; integrated campaign development; storytelling; message map creation Customer/market focus, change leader, business acumen This is a remote role with a global exposure and can be performed anywhere in EMEA. More ❯