communication style Skills and Experience: Full UK Driving Licence (the candidate will be required to commute to the Reading site each day) An understanding of IT hardware, Windows and MacOS Strong problem-solving skills Experience in O365, Google cloud for Education, Group Policy, Virtual Desktops, TCP/IP Protocols, Active Directory Ability to lift and move heavy More ❯
and *System administration, monitoring and management: install and maintain desktops, laptops, printers etc, and configure network architecture (routers, switches, and firewalls); employ proactive RMM tools, and plan and execute OS and application patching and updates. *Administration: prompt and comprehensive job logging and tracking (incident and service request lifecycle management), materials records and client records, internal reporting and client communication. … firewalls, DNS, TCP/IP, DHCP, Wi-Fi, VPNs, Active Directory; and *Proficiency in Windows 10/11, with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal and written) communication and customer service skills - to identify user needs and build and maintain productive client More ❯
troubleshooting, and supporting a wide range of IT systems, ensuring smooth day-to-day operations for staff and students. Key Responsibilities: Provide 1st–2nd line desktop support across Windows, macOS, and iOS environments Support Microsoft 365, Azure, and Google Workspace for Education Install, configure, and maintain desktop and laptop hardware/software Troubleshoot and resolve issues related to networking … devices Provide excellent customer service and technical guidance to end-users Skills & Experience Required: 2+ years’ experience in a Desktop Support/Engineer role Strong knowledge of Microsoft Windows OS (Windows 10/11) and macOS Hands-on experience with Windows Server, Active Directory, and Microsoft 365/Azure administration Familiarity with Google G Suite/Workspace for More ❯
with authentication and authorisations platforms (Auth0). Experience developing payment platforms and integrating with third-party payment providers. Comfortable writing and maintaining bash scripts and working in Linux/macOS dev environments. Exposure to Cucumber and behaviour-driven development (BDD) testing practices. Familiarity with CQRS patterns. What extras will make me thrive? At Kinetic, we believe work should come More ❯
working environment IT Support Engineer - Qualifications & Experience Essential: 1+ years of experience in a similar role Knowledge of Microsoft and Google applications Good knowledge of desktop operating systems (Windows, Mac OSX) Microsoft systems administration experience (Windows Server, 365, Azure) Google G Suite for Education experience Apple product experience (hardware, macOS, iOS) Basic networking skills (DHCP, DNS, TCP/ More ❯
of devices and platforms Handle remote and on-site troubleshooting for local clients (occasional travel around the Berkshire area) Work with a variety of technologies including Microsoft 365 , AppleMac systems , and general IT infrastructure Collaborate with the team to escalate complex issues and ensure clients receive top-tier service What You’ll Bring: Solid experience in 1st/… 2nd line support, ideally within an MSP environment Strong troubleshooting skills across Windows, macOS , and Office 365 Comfortable with client-facing interactions and confident in communicating technical solutions Driving license preferred (due to site visits) Tech Stack You’ll Work With: Microsoft 365 suite (Exchange Online, Teams, SharePoint) AppleMac configuration and support Windows desktop/server environments More ❯
