EMEA Quality Subject Matter Expert
- Hiring Organisation
- Bucks & Berks Recruitment PLC
- Location
- High Wycombe, Buckinghamshire, South East, United Kingdom
- Employment Type
- Permanent
provide actionable insights to improve customer satisfaction. Communicate findings professionally to leadership and cross-functional teams, emphasizing implications for customer experience. Actively participate in process improvement initiatives aimed at reducing customer complaints, improving product reliability, and enhancing overall service quality. Engage in training, design review meetings, and potentially … Computer Science, Engineering (Mechanical, Electrical, Industrial), Statistics, Data Science, or Quality/Operations Management. Preferred certifications: Salesforce, Oracle, data analytics tools, or quality/process improvement certifications (e.g., Six Sigma, Lean, CQE). Experience in data analysis, quality, or customer service analytics, preferably in a technical or product ...