EMEA Quality Subject Matter Expert
- Hiring Organisation
- Bucks and Berks Recruitment
- Location
- High Wycombe, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
High Wycombe. The successful candidate will play a critical role in enhancing product quality and customer satisfaction by analysing and presenting data from Salesforce, Oracle, OTA, and other key systems. This role ensures potential product issues are proactively identified, closely monitored, and promptly addressed to improve the overall customer experience. … EMEA region. Key Responsibilities Collaborate with cross-functional teams including Quality, Service, Field Service, and Technical Content to ensure customer needs are met. Analyse Salesforce, Oracle, and OTA data to identify potential issues affecting product performance or customer experience, including metrics such as mean time to failure. Monitor product issue ...