1 to 25 of 37 ServiceNow Jobs in the Thames Valley

leadership in IT service management or transformation programmes. Experience with XLAs, VLAs, DEM tools (e.g. Riverbed), and service improvement frameworks. Strong stakeholder management and governance experience. Familiarity with ITIL4, ServiceNow, and modern workplace technologies. Excellent communication and strategic planning skills. Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands More ❯

Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯

Desirable Knowledge, Skills and Experience Oracle certifications in relevant modules or system administration. Experience with large-scale system implementations, migrations, or upgrades. Exposure to other enterprise tools such as ServiceNow, Salesforce, or Workday. Background in IT service management (ITIL or equivalent). Terms of Appointment You must be eligible to work in the UK . You must be based in More ❯

highly motivated and independent Business Analyst/ERP-Administrator (m/w/d) to join our IT team. This role is pivotal in maintaining the health of our ServiceNow platform, supporting daily operations, driving the platform’s strategic roadmap, and maximizing the platform’s capabilities particularly in service analytics and work efficiency/automation. The ideal candidate will be More ❯

collaboratively. Desirable Skills Familiarity with IIS , APIs , or cloud-hosted web applications . Understanding of software development or testing processes. Experience with ticketing or service management tools (e.g., Jira, ServiceNow). Why Join? Opportunity to work on a mission-critical application that makes a real impact. A culture that values quality, curiosity, and continuous learning . Supportive environment where your More ❯

collaboratively. Desirable Skills Familiarity with IIS , APIs , or cloud-hosted web applications . Understanding of software development or testing processes. Experience with ticketing or service management tools (e.g., Jira, ServiceNow). Why Join? Opportunity to work on a mission-critical application that makes a real impact. A culture that values quality, curiosity, and continuous learning . Supportive environment where your More ❯

Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯

Tech Refresh: You'll be the go-to person for our hardware and software refresh initiative, handling tasks like applying Windows 11 upgrades and rebuilding devices. Active Support: Use ServiceNow to book and track user appointments, then get hands-on with devices Troubleshooting Ace: You'll perform system health checks, manage disk space, and resolve a wide range of technical More ❯

commitment to data confidentiality. Ability to manage multiple projects in a dynamic environment. Proficiency in Microsoft Suite and familiarity with project and service management tools (e.g., Trello, Smartsheet, JIRA, ServiceNow). A proactive team player who is willing to go the extra mile. Embody the company's core values in all aspects of work. Notions of Spanish, Portuguese or French More ❯

healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards More ❯

Keynes area. The IT Support Technician responsibilities include: Troubleshooting and resolving hardware, software and network related issues. Providing 1st line support to end-users. Responding to helpdesk tickets via ServiceNow, email, in person and phone. Set up, configure and maintain desktop, laptops and printers. Perform hardware/software installations and upgrades. The successful IT Support Technician will bring experience in More ❯

Keynes area. The IT Support Technician responsibilities include: Troubleshooting and resolving hardware, software and network related issues. Providing 1st line support to end-users. Responding to helpdesk tickets via ServiceNow, email, in person and phone. Set up, configure and maintain desktop, laptops and printers. Perform hardware/software installations and upgrades. The successful IT Support Technician will bring experience in More ❯

process from TSOM to BHOM, including data and policy migration and the migration of PATROL agents. Integration: Integrate BMC products with each other and with third-party applications like ServiceNow/Cadalys/REmedy to create incident tickets. Performance Monitoring: Monitor system performance, conduct health checks, and generate performance reports. Proactive Management: Configure alerting mechanisms for proactive incident management and More ❯

promote adoption, and support change management across the firm’s global offices. Oversees global support operations including incident management, user provisioning, system synchronisation, and service desk queue management (e.g., ServiceNow). Manages firmwide directories and awards processes, ensuring accurate information flow into pitching systems and leveraging this content effectively. Drives improvements in credentials and pitch data processes, maintains process documentation More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

model endpoints and overall platform health using tools like Grafana and Domino Data Lab. • Respond to incidents and alerts, perform code fixes, manage incidents internally and manages changes through ServiceNow • Interface directly with Domino Data Lab support to resolve model platform-related issues. Model Deployment into Production • Deploy and Maintain ML models in production environments. • Ensure models are properly integrated More ❯

Software Support Smart Hands Support VIP Support Conferencing Support Event Support Required Skills: Previous PC hardware/software, network and print support experience. Previous VIP support experience Ideally have ServiceNow Ticketing system or have used a similar system. Must be detail-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. Demonstrate strong customer service More ❯

initially until end January 2026, with the possibility of extending. We are looking for a dynamic, passionate and proactive Service Desk Analyst/1st Line support to join our ServiceNow team. Providing essential ServiceNow L1technical assistance and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. … KEY SKILLS AND RESPONSIBILITIES Provide first-level IT technical support and problem resolution online and over telephony to all end-users with software, hardware and application problems via the ServiceNow ticketing system Lifecycle ticket management, ensuring all tickets are dealt with and closed out or escalated to second-level support in a timely and professional manner Resolve as many user … requested by management ESSENTIAL SKILLS AND ATTRIBUTES Experience in an IT support or a similar technical role, with a strong background in system, network, and application support Experience with ServiceNow or similar IT ticketing systems Experience in customer-focused environments, providing high-quality technical support Ability to explain technical concepts to non-technical users Follow Security procedures and keep a More ❯

initiatives. As the Programme Manager you will be responsible for leading the applications workstream within the separation programme. This includes coordinating dependencies across technology teams, ensuring readiness reporting (via ServiceNow), and driving delivery to support milestones. Key Skills and Responsibilities for the Programme Manager: Lead the applications workstream, ensuring milestones and dependencies are managed effectively. Partner with technology, product, and More ❯

Coordinate the JML lifecycle activities—ensuring timely setup for new joiners, updates for internal movers, and removal of access for leavers. Process and track access-related requests through the ServiceNow ITSM platform, ensuring all workload and provisioning statuses are accurately updated in relevant records and documents. Manage incoming requests from employees and automated processes in the ITSM system, ensuring all … of experience in an administrative, coordination, or business support role—ideally within an IT, corporate, or professional services environment Good working knowledge of Office 365, familiarity with Intune and ServiceNow or other IT service management tools. Understanding ITIL best practices or willingness to learn. Excellent organisational and administrative skills, with a strong eye for detail. Strong written and verbal communication More ❯

Data Analyst-SC Security Cleared Data Analyst with current SC Security Clearance is required to work for our central government client to provide technical, analytical, and strategic support across a range of business and reporting functions. The Data Analyst role More ❯

Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM … App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural … service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent More ❯

Overview Select how often (in days) to receive an alert: Solution Architect (ServiceNow) Location: UK - Hatfield, UK - London, UK - Reading, UK - Milton Keynes Job-ID: 213091 Contract type: Standard Business Unit: Information Technology What you'll do Demonstrable experience as a ServiceNow Solution Architect in large, complex enterprise environments. In-depth understanding of key ServiceNow modules: TPSM, FSM, ITSM, CSM … App Engine, HRSD. Define and govern integrations across ServiceNow modules and external systems (e.g., SAP, CRM, supplier/customer platforms). Establish and promote reusable integration patterns and standards, leveraging tools such as IntegrationHub, APIs, and middleware. Align portal design with user personas, customer journeys, and accessibility best practices. Guide cross-functional teams across design, development, and deployment, ensuring architectural … service, click-and-collect, returns, or logistics scenarios). Experience with SAP integration, Salesforce, or third-party field service and logistics platforms. Familiarity with domain separation and multi-tenant ServiceNow environments. ServiceNow certifications (e.g. Certified System Administrator, Implementation Specialist in key modules). Knowledge of enterprise architecture standards and Agile/DevOps practices. About us Computacenter is a leading independent More ❯

other platforms. Manage JML lifecycle processes—ensuring timely setup for new joiners, updates for internal movers, and revocation of access for leavers. Process and resolve access requests through the ServiceNow ITSM platform. Maintain and improve documentation for access management processes and workflows. Act as a point of contact for access-related queries, escalations, and audit compliance requirements. Collaborate with security … AD, and Office 365 user administration. Understanding of JML (Joiners, Movers, Leavers) lifecycle and related access security principles. Familiarity with ITIL best practices and experience using ITSM tools (ideally ServiceNow). Excellent organisational and administrative skills with strong attention to detail. Strong verbal and written communication skills; confident working in a collaborative, fast-paced environment. Proactive mindset with a desire More ❯

Conduct quantitative and qualitative analysis, investigating anomalies and trends to inform decisions. Present evidence-based insights and recommendations in a clear, compelling way. Support MS Project Online administration and ServiceNow service management activities. Candidate Profile We are looking for someone who is proactive, analytical, and business-focused , with the ability to see the bigger picture and assess the wider impact … Server . Proven experience in BI development and data analysis, handling large datasets and producing high-quality reports and dashboards. Familiarity with systems such as Salesforce CRM, Oracle, and ServiceNow (or similar). Strong analytical skills, able to present complex information clearly and effectively. Experience in change management and impact assessment relating to systems and data. Excellent interpersonal and communication More ❯