9 of 9 Support Analyst Jobs in the Thames Valley

Application Support Analyst (Business Central) - £40,000 +Bonus, Slough My client is a leading Retail Brand based in Slough who are going through a really exciting time of growth. Part of this growth is moving from MS Dynamics to Business Central and the Application Support Analyst (Business Central) will play a key role in the migration and the ongoing support moving forwards. As our new Application Support Analyst (Business Central) you will be responsible for: Own and Resolve application support tickets quickly and accurately, keeping communication clear and users informed. Manage ...

excellent opportunity has arisen for an Application Support Analyst to join a company based in Waddesdon, Buckinghamshire which specialises in providing comprehensive workforce management solutions to the Service industry. The company develops, supplies, and implements workforce management software which includes software to communicate remotely with a field-based … software solution it supplies has grown since it started, and this would be an exciting time to join a growing company. As Application Support Analyst, your duties will include: Telephone, email and remote support for the application. Managing the implementations Report writing and modifications Data manipulation ...

Technical Support Analyst (Contract) Cranfield (Hybrid - 3 days onsite/2 days remote) Initial 6-month contract (with potential extension up to 12 months) About the Role We are seeking a proactive and detail-oriented Technical Support Analyst to support a fast-paced automotive client. … offshore teams for use in vehicle campaigns Collaborate with cross-functional teams to ensure timely responses and clear communication of issues Provide technical support to offshore call centre teams Skills & Experience Required Degree-qualified (or equivalent experience) Experience using ticket management tools (e.g. ServiceNow preferred) Strong Excel skills, including ...

Support Analyst High Wycombe, Buckinghamshire Up to £35,000 per year Plus an ex excellent benefits package (including 30 days holiday plus Bank Holidays, Training Budget, Local Government Pension Scheme, etc.) Skills and Experience: Provide day to day technical support for hardware, software and network-related issues. … Diagnose and resolve complex technical problems promptly, minimizing disruption to the educational process. Maintain detailed records of support requests, solutions and follow-up actions. Monitor the Cyber Security platform and identify any issues that arise. Lead the management of user accounts, permissions, and access controls in accordance with policies ...

Operations & 3rd Party Support Analyst – ICT Services About the Role We are looking for a highly organised and proactive IT Operations & 3rd Party Support Analyst to join our ICT Services team. This role is central to the smooth running of our Service Desk, acting … operational link between our Level 1 Analysts, Break Fix Engineers, internal support teams and third‐party suppliers. You will oversee day‐to‐day workflow, ensure SLA targets are met, manage ticket progression, and support both internal teams and subcontractors in delivering a high‐quality, ITIL‐aligned support ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting … users, and contributing to the ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. ...

Application Support Analyst Slough Up to £40,000 + 15% Bonus + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central … integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear ...

successful candidate will play an integral role within the Service Desk team, providing high quality technical support and contributing to the effective delivery of IT services. You’ll gain exposure to a wide range of technologies and supporting tools for devices, networks, virtual environments, and data protection. Role Responsibilities … Provide first‐line support for incidents and service requests raised by FSP users, ensuring a positive support experience. Support the resolution of incidents and completion of service requests in line with agreed service levels. Contribute to the delivery of internal IT support services, working across Windows ...

well established Client is seeking a skilled and enthusiastic IT Support Engineer (1st/2nd Line) to join their IT support team. The ideal candidate will have experience in a Microsoft environment, including proficiency in MS Office 365, IP networking, and Windows operating systems. This role is perfect … dedicated IT professional with a computer or IT support qualification, who is eager to provide high-quality technical support and resolve a variety of IT issues. Responsibilities: Provide 1st and 2nd line technical support to end-users via phone, email, and in-person. Troubleshoot and resolve issues ...