26 to 50 of 54 Support Engineer Jobs in the Thames Valley

place to do their best work. And if that's you we would love to have you join us! Job Description As a Technical Support Engineer you will provide technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging … systems. You will be expected to respond to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or hardware, providing support to customer/users where the product is highly technical or sophisticated in nature. In this role, based in UK … you will report into the Senior Supervisor EMEA North, Remote Support. Your Responsibilities: Provide technical support to internal and external customers including end-user Operators, OEMs, Developers, System Administrators, Field Consultants, and Engineers. Create and publish knowledgebase articles. Provide exceptional customer service from start to resolution for each issue. More ❯

Network Infrastructure Support Engineer The role of the IT Infrastructure Engineer is to manage day-to-day activities to develop, deliver, and support the infrastructure and upgrades needed to deliver this programme. You will be part of the 10-person UK ICT team but be assigned … to the programme on a full-time basis. Responsibilities Provide technical and project management support Define, manage, track, and proactively deliver technical solutions to achieve project goals Implement technical changes and solutions into the company's environments Ensure all solutions are in line with company policies and standards Act … as interface between the project and BAU support team Fully document all solutions and activities Reporting You will report to the Head of Global Infrastructure and the European IT Director. Skills and Qualifications Excellent communication skills, including written and verbal Understanding of ITIL and Prince 2 practices Must have More ❯

IT Support Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple talented IT Support Engineers to join the team … encourage development and progression, with the opportunity of great career with unrivalled job security and stability. Job Profile The job will suit skilled IT support engineers with a minimum of 1 year proven and demonstrable experience within a Managed Service Provider (MSP) environment. The successful candidates will need a More ❯

The Systems Support Engineer is responsible for supporting and maintaining Rollover's business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications - SAP Business One, 8x8 Contact Centre, Adobe Commerce … and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you be doing? Provide first-line support to requests coming from users, including responding to … Business Systems team so that we are continuously improving our systems and services Maintain the improve the knowledge base and self-service solution articles Support testing of platforms/systems following changes and report back results. What do I need to have? Microsoft Teams/Office proficiency IT ticket More ❯

The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and More ❯

Join Mercury Systems as a Customer Support/Component Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in component engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support/Component Engineer to lead … technical analysis and solve critical engineering challenges . Your Mission As a Customer Support/Component Engineer , you will provide full component engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers … with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and proposing effective solutions. Key Responsibilities Component Engineering Scope: Lead obsolescence resolution , evaluating alternatives and proposing last-time buys (LTB) . Ensure counterfeit prevention , including reporting More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

We're hiring a skilled Project Support Engineer to join a growing, friendly MSP. Reporting to the Head of Project Delivery, you'll lead end-to-end IT project delivery, ensuring top-tier customer satisfaction. Responsibilities Plan, scope, and deliver end-to-end IT projects, including technical pre … sales and documentation Coordinate vendors, manage technical resources, and troubleshoot project issues Support customer onboarding and ensure seamless service delivery Requirements Proven experience as a Project Engineer or in a 2nd/3rd Line role with hands-on project delivery. MSP experience highly desirable. Strong expertise in Microsoft … environments, network support, and ideally VoIP technologies. Confident in customer-facing roles. This is an excellent opportunity to join a company that would be able to offer further training and development along with a career path and the opportunity to grow. Please note, a Full driving license and willingness More ❯

PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are currently … recruiting for a blue chip client who are looking for a Technical Support Specialist. Our client is looking to take on a Technical Support Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the Technical Support Specialist … will get the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful Technical Support Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for the Technical Support Specialist to More ❯

PLC CONTROLS Technical Support Specialist - 100% REMOTE BASED TRAINING AND UNRESTRICTED PROGRESSION. Salary: £55,000-£59,000 (Car allowance included) Company car (When travel is needed) Monday to Friday (REMOTE) Location: - CANDIDATES CAN LIVE ANYWHERE IN ENGLAND AS LONG AS THEY ARE HAPPY TO TRAVEL NATIONWIDE We are currently … recruiting for a blue chip client who are looking for a Technical Support Specialist. Our client is looking to take on a Technical Support Specialist that will be remote based with the potential of nationwide travel to sites if required. In this role the Technical Support Specialist … will get the chance to work on exciting projects that will require extensive Controls knowledge. Our client is able to offer the succesful Technical Support Specialist a generous package, unlimited progression opportunities, training and complete job stability. Our client would be happy for the Technical Support Specialist to More ❯

Our client, operating in the defence and security sector, is seeking a skilled Telco Cloud Support Engineer for a contract position. This role involves working remotely during UK hours, with occasional visits to customer offices in London or Reading. The expected start date is around June 2025, and … the initial project duration is until the end of 2025, with a possibility of extension. Key Responsibilities: Providing support and maintenance for cloud-based telecommunications systems Implementing and managing container orchestration tools such as Helm and Kubernetes Ensuring efficient operation of Linux, networking, and cloud environments including vSphere, OpenStack More ❯

Our client, operating in the defence and security sector, is seeking a skilled Telco Cloud Support Engineer for a contract position. This role involves working remotely during UK hours, with occasional visits to customer offices in London or Reading. The expected start date is around June 2025, and … the initial project duration is until the end of 2025, with a possibility of extension. Key Responsibilities: Providing support and maintenance for cloud-based telecommunications systems Implementing and managing container orchestration tools such as Helm and Kubernetes Ensuring efficient operation of Linux, networking, and cloud environments including vSphere, OpenStack More ❯

Job Description Our client, operating in the defence and security sector, is seeking a skilled Telco Cloud Support Engineer for a contract position. This role involves working remotely during UK hours, with occasional visits to customer offices in London or Reading. The expected start date is around June … and the initial project duration is until the end of 2025, with a possibility of extension.\n\nKey Responsibilities:\n\nProviding support and maintenance for cloud-based telecommunications systems\nImplementing and managing container orchestration tools such as Helm and Kubernetes\nEnsuring efficient operation of Linux, networking, and cloud environments More ❯

Process Engineer (Technical Support) £45,000 - £55,000 + Car + Hybrid + 33 Days Holiday + Company Benefits High Wycombe, Buckinghamshire Are you a Process Engineer or similar looking for a highly autonomous Technical Support role, where you will be responsible for providing guidance and … world giving them a clear plan and growth strategy making this an exciting time to get on board. This role would suit a Process Engineer who is looking to continuously develop their skills and become a master of a niche field, in a highly varied role where they will … be challenged every day. The Role: Supporting the Projects, Sales, and Service teams Providing technical support and guidance, along with troubleshooting and training Writing specifications and data sheets, including process flow diagrams Full training provided on specific products/equipment within water treatment Visiting sites across the South East More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively More ❯

and innovators to continue this beautiful journey with us. This is your opportunity, join us! The Role We are looking for an enthusiastic Broadcast Engineer to support our customers worldwide using the Morpheus and ICE family of Playout solutions. To be successful in this role, you must have … to overcome challenges faced by our customers. Apply advanced troubleshooting techniques to provide solutions to our customers' individual needs. Work directly with Grass Valley Support Account Managers and Product Experts to help reproduce and resolve customer issues. Drive customer communication. Drive projects that improve support-related processes and … our customers' technical support experience. Write tutorials, how-to videos, and other technical articles. Work on highly complex customer problems. Provide prompt and accurate feedback to customers. Ensure all issues are properly logged within SFDC, JIRA and support programs. Prioritize and manage several open issues at one time. More ❯

1st Line Support Analyst Location: High Wycombe HP11 1JU (Hybrid) Department: Helpdesk Sharp IT Services is seeking a 1st Line Support Analyst to join our helpdesk team. This role involves providing IT support to a diverse client base, managing support tickets efficiently, and ensuring excellent service … delivery to maintain client satisfaction and retention. Key Responsibilities Own, update, and progress support tickets, ensuring clients receive timely updates Meet Key Performance Indicators to maintain high service standards Develop technical proficiency through continuous learning Prioritise and organise daily tasks to align with client expectations Communicate professionally and effectively More ❯

forward-thinking MSP that values flexibility, growth, and innovation? At Air IT, we're not just about providing top-tier IT and Cyber Security support – we're about shaping the future of our industry while empowering our people to thrive. And now, we're looking for a talented individual … working in Bicester, your home office will be Milton Park, Didcot. Reporting to: Service Desk Team Leader Purpose: To provide dedicated 2nd line technical support, ensuring high-quality service and support. The role includes direct liaison with the customer, troubleshooting, and being the go-to technical guru for all … their needs. Duties and Responsibilities: Be a primary point of contact for key contacts, managing technical queries and providing top-notch support Respond appropriately to technical queries raised through effective prioritisation to meet KPIs and customer service expectations Respond to escalations from 1st line Service Desk Engineers by offering More ❯

Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with … large enterprise, their team ensures their client's technology works efficiently, securely and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line IT Support Technician, you will act as the first point of contact … for all client enquires, providing exceptional technical support and troubleshooting IT issues efficiently. All work is Windows cloud based systems so an understanding of Office365 is essential. You'll benefit massively from working within a small, friendly team including a lot of personal one to one training to ensure More ❯

Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with … large enterprise, their team ensures their client's technology works efficiently, securely and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line IT Support Technician, you will act as the first point of contact … for all client enquires, providing exceptional technical support and troubleshooting IT issues efficiently. All work is Windows cloud based systems so an understanding of Office365 is essential. You'll benefit massively from working within a small, friendly team including a lot of personal one to one training to ensure More ❯

Up to £30,000 DoE + Benefits Are you passionate about IT and eager to start or develop your career in technical support? Our client is looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with … large enterprise, their team ensures their client's technology works efficiently, securely and without interruption. They offer a comprehensive range of services including IT Support, Network Solutions, Cyber Security and Cloud Deployment. As a 1st Line IT Support Technician, you will act as the first point of contact … for all client enquires, providing exceptional technical support and troubleshooting IT issues efficiently. All work is Windows cloud based systems so an understanding of Office365 is essential. You'll benefit massively from working within a small, friendly team including a lot of personal one to one training to ensure More ❯

Job Description: Job Purpose To provide technical support to Instron's field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide hands … on support to complex problems. Tasks & Responsibilities Remotely supporting Instron's field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance customer satisfaction, reduce More ❯