4 of 4 Management Information System Jobs in Tyne and Wear

Shaping the Future of Government Shared Services. DWP is seeking an Information Management Officer to play a pivotal role in the Synergy Programme - one of the most significant transformations in Civil Service shared services in decades. The Synergy Programme is a major cross-departmental initiative aimed … over 230,000 Civil Servants. What will you be doing? This is a key role where you'll help manage and govern programme information, ensuring compliance with legal and regulatory standards. Day-to-day, you'll review and improve information handling processes, lead audits, produce reports ...

PSTN, and mobile networks. Resolve complex technical issues escalated from Support teams. Conduct root cause analysis for recurring issues and implement long-term solutions. System Maintenance Perform advanced configuration, maintenance, and monitoring of telecom equipment and systems. Plan and implement system upgrades, patches, and improvements to ensure optimal … performance. Project Management Lead and participate in telecommunications projects, including system upgrades, migrations, and new implementations. Collaborate with other IT teams and external vendors to ensure project success. Incident Management Manage and document the lifecycle of critical incidents from initial report to resolution, including post ...

summary As part of the Trust's Project Management team, the post holder will provide a professional project management service to support the Trust's service transformation and IT strategy priorities. The post holder will work across the Trust to deliver the full life-cycle … holder will ensure the delivery of efficient and effective planning and implementation of Projects. The Project Manager will be responsible for the overall management and successful delivery of multiple complex projects, within the programme portfolio, to the required DTT quality and standards. Liaise with local project teams ...

line with service level commitments. Role Providing a high level of customer service to customers via telephone, email, and the customer portal Gathering information from customers regarding their incidents and recording accurately on the service management tool Prioritising incidents and requests, ensuring they are resolved within … options to expand the remit to 1st/2nd/3rd line or transition fully into one of these discipline areas Leadership & Management roles: The opportunity to develop into future entry-level leadership roles within Managed Services Technical Consultancy: The opportunity to deliver complex cloud and IT solutions ...