13 of 13 User Research Jobs in Tyne and Wear

User Researcher, SC Cleared We're seeking an experienced User Researcher to join a high-profile government programme focused on delivering user-centred digital services. This role will involve working in a multidisciplinary team to plan, design, and carry out research that informs product and service design decisions. The successful candidate will hold active SC (Security … Check) clearance and be comfortable working in a fast-paced, agile environment. Key Responsibilities Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work collaboratively with designers, product managers, and developers to ensure research insights directly inform decision-making. Present findings in clear, actionable ways that influence product and service improvements. Conduct … usability testing and user interviews both remotely and in person. Champion user needs across the project, ensuring accessibility and inclusivity are embedded in all stages. Manage research activities in line with government service standards and ethical research principles. Skills Required Proven experience as a User Researcher in a digital, user-centred design environment (preferably More ❯

Role: User Researcher Location: Newcastle Hybrid Working: Please note - This role will require you to work from our Newcastle, Cobalt Business Park office 3 days per week. Note: The above information relates to a specific client requirement. As a User Researcher you will work with a team of creative and passionate UX Design specialists who are responsible for … creating user-centred designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value of User-Centred Design across all products and services as part of delivery best practice. As a … User Researcher, you will: Lead on planning, recruiting and conducting user research sessions to support the design and development of digital client services and projects Lead the research process from developing user recruitment briefs through to conducting sessions remotely or face-to-face, session analysis, report writing and playback to your team and stakeholders. Aligning More ❯

Senior User Researcher (Contract) The Role: Subject Matter Expert, User Researcher We are seeking a highly experienced, independent Senior User Researcher for a key contract position. This is a strategic role where you will act as a Subject Matter Expert (SME) , driving optimal user experience across our digital products. You will be responsible for defining, executing … and synthesizing research that directly informs design and product strategy. This is a hybrid position requiring 3 days per week in our Newcastle office, working within a dynamic cross-functional environment. Contract Details This is a long-term contract opportunity requiring a hybrid presence in Newcastle (3 days in office). You will receive a generous holiday entitlement of … days (pro-rata) . Key Responsibilities As a Senior User Researcher, you will operate independently and champion the user voice by: Conducting End-to-End Research: Independently design, plan, and execute research using a wide array of methodologies, including in-depth user interviews, contextual inquiries, and usability testing. Applying Mixed-Methods Mastery: Utilizing Advanced Proficiency More ❯

We are currently seeking a User Researcher to work with our public sector client 3 months rolling contracts £(Apply online only) inside IR35 Location: Newcastle - hybrid working The ideal candidate will possess a strong background in user research , with demonstrable experience delivering projects within public sector or government environments Plan, design, and conduct user research using a range of qualitative and quantitative methods. Work closely with multidisciplinary teams to embed user-centred design practices. Champion user needs and ensure they are central to service design and delivery. Develop research plans and deliver actionable insights to inform product and service development. Present findings to stakeholders and influence decision-making. Ensure research activities align with GDS guidelines and contribute to service assessments. Maintain research documentation and contribute to the continuous improvement of research practices. More ❯

Predominantly focused on the public-sector, Methods is now building a significant private sector client portfolio. Methods was acquired by the Alten Group in early 2022. Requirements Job Title: User experience designer (UX) Location: Hybrid (Remote with UK travel required) About Methods: Our mission is to improve and safeguard public services. We apply digital tools and ways of working … alongside your client work. We are growing our teams across the company and would love to talk to you about becoming a part of Methods. Role overview: As a User experience designer, you will play a pivotal role in creating user-centred designs that resonate with our audience and align with government standards. Your designs will advocate for … simplicity, accessibility, and effectiveness, grounded in evidence-based research and organisational objectives. Key responsibilities: · Develop and implement design practices and standards consistent with government or client guidelines. · Identifying, developing and using best practice and standards to design services consistent with the rest of government or our client organisations. · Collaborating within a multidisciplinary team by sharing design work, and participating More ❯

Designer to join a forward-thinking digital team that’s transforming how healthcare services are delivered and experienced. In this role, you’ll be at the heart of designing user-first solutions that span web and mobile platforms. You’ll collaborate with developers, stakeholders, and product teams to bring ideas to life -ensuring every interface is not only functional … but also accessible, elegant, and impactful. What You’ll Be Doing: Designing with Purpose : Create clean, user-friendly interfaces that meet real-world needs, with a strong focus on accessibility and usability. Driving Best Practice : Champion modern design principles and contribute to the evolution of design systems and standards. Collaborating Across Teams : Work within agile, cross-functional teams to … deliver design work that aligns with strategic goals. Prototyping and Testing : Develop interactive prototypes to support user research and validate design decisions. Supporting Development : Partner with front-end developers to ensure seamless implementation of your designs. Mentoring and Sharing Knowledge : Guide junior designers and developers, fostering a culture of continuous learning and improvement. What You’ll Bring: A More ❯

Role: User Researcher Location: Newcastle (2 days per week on-site) Duration: 6 months Rate: Inside IR35 Clearance: Must be eligible to work in roles requiring Security Clearance About the Role We're seeking an experienced User Researcher to join a major central government programme focused on delivering user-centred digital services. You'll work closely with … multidisciplinary teams to ensure design and delivery decisions are grounded in a deep understanding of user needs. This role is ideal for someone who thrives in collaborative, agile environments and has proven experience conducting research within central government or other large, complex organisations. Key Responsibilities Plan, design, and conduct user research using a range of qualitative … and quantitative methods Collaborate with designers, product managers, and developers to inform service design decisions Analyse and present research findings in clear, actionable ways for different audiences Champion user needs and accessibility best practices across the team Contribute to continuous improvement of research practices and standards Essential Skills & Experience Proven experience as a User Researcher within More ❯

required twice per fortnight Please note: Candidates must have excellent written and verbal communication skills in English and Welsh. Content designers in government play a critical role in creating user-centred information for important government services. Your expertise will ensure that the information provided to users is clear, concise, and relevant, making government services accessible and simple to use. … Activities: . Collaborate with other user-centred design disciplines to create effective government services. . Support user research and usability testing activities. . Understand users' needs and behaviours, analysing evidence and translating user stories into service concepts that meet their needs. . Develop and implement content that meets user needs and business objectives. . Create … manage high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA. . Work with stakeholders to advocate for user needs while ensuring accuracy and clarity. . Conduct content audits and gap analyses to identify areas for improvement. . Understand how to test content with users to gather feedback More ❯

experiencedSenior Product Owner to join ourFuture NHS Workforce Solution Transformation Programme. This is a unique opportunity to be part of a major national transformation, helping to deliver a modern, user-centred solution that supports 1.9 million NHS staff and processes £50bn in payroll annually. You'll play a key role in ensuring the new solution meets user needs … activities across product design, development, and implementation Collaborating with NHS stakeholders to validate designs and support change management Supporting data migration and ensuring alignment with non-functional requirements Driving user satisfaction, uptake, and benefits realisation Leading pilot, testing, and implementation planning Managing risks and governance reporting Line management and professional development of Product Owners and Associate Product Owners Work … across multidisciplinary teams in an agile and user centric way and have responsibility for the quality of the products you will develop Support the Lead Product Owner with initiatives to enhance the overall understanding, quality and consistency of product profession across the organisation Able to work collaboratively and manage competing priorities to support the business to achieve successful outcomes More ❯

communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO As a team: Content Designers (or UX Designers) use data and research to create, update and review content so that it is consistent across client services and in line with client design principles and standards. They design both micro- and long … form content to meet user needs and make complicated language and processes easy to understand. They collaborate with user researchers and other designers to understand user needs and improve the end-to-end user journey. They build relationships with stakeholders to make sure developed content is factually accurate and meets the needs of users. They work … within multidisciplinary Scrum teams comprised of User Researchers, Interaction Designers, Business Analysts, Developers and other specialists to create User-Centred Designs for digital products and services. This is a great opportunity to work across multiple different clients in a range of industries. As a member of our close-knit UX and Design team, you will champion the value More ❯

User Researcher - UK WIDE - Remote Description for the User Researcher:- This is a fantastic opportunity with an international management consulting company, who are looking to fill multiple User Researcher roles to help deliver innovative digital solutions to a number of end clients in the UK (Large scale digital transformation Projects in the Public Sector). This will … anywhere in the UK (remote) and will be based from home, however occasional client visits will be necessary for meetings but these will be fully funded. Experience for the User Researcher roles:- 18mths+ commercial experience in a User Researcher role GDS experience (Government Digital standards) Lived in the UK for 5yrs+ and not been abroad for a … day+ holiday in last 5yrs to enable you to gain Security Clearance (SC level) on joining. Salary for the User Researcher roles on offer is up to £55,000 dependent on experience + an excellent benefits package including extensive training User Researcher - UK Wide - Digital Services, UK WIDE (Remote More ❯

As an Interaction Designer, you'll work at the heart of an agile, multidisciplinary team to design user-centred digital services that are simple, accessible, and effective. You'll turn complex government processes into intuitive, seamless user journeys to make services that work for everyone. Responsibilities Collaborate with user researchers, content designers, and service designers to translate … insights into design solutions. Create wireframes, prototypes, and design patterns that meet GOV.UK Design System standards. Advocate for accessibility, inclusivity, and evidence-based design decisions. Iterate designs based on user feedback, analytics, and testing results. Contribute to design critiques, share best practices, and help shape design standards across the organisation. Key Requirements and Skills Active Security Check (SC) clearance … essential) Proven experience designing digital products or services within large or complex organisations (government experience desirable) Strong knowledge of user-centred design, accessibility, and interaction patterns Ability to prototype and communicate design ideas clearly to technical and non-technical audiences Familiarity with agile delivery environments and working collaboratively within multidisciplinary teams Reasonable Adjustments: Respect and equality are core values More ❯

line management responsibilities Key relationships and connections: 1. Technical Architects2. Senior Technical Architects3. Solution Architects4. Enterprise Architects5. Delivery Managers6. Product Owners7. Business Analysts8. Developers9. Testers10. Interaction Designers11. Service Designers12. User Researchers13. Stakeholders and Customers. Person Specification Personal Qualities, Knowledge and Skills Essential Excellent communication skills to listen and respond to the needs of a range of audiences and interpret … of development techniques and development platforms environments/languages/technologies. Knowledge of management. Areas may include, Leadership and Change Management, organisational development or managing multidisciplinary teams. Knowledge of user-centred design practices for both public-facing and internal services and applications. Experience Essential Experience in setting direction, embedding good practice, and making important decisions to improve products and … process in designing and building new digital services or improving existing ones. Experience in working effectively with cross-disciplinary teams and ensuring that making decisions is based on knowledge, research and knowing the user journey. Skilled in creating prototypes and concepts to explore potential solutions and meet requirements. Experience in making complex things simple for users by distilling More ❯