1 to 25 of 44 1st Line Engineer Jobs in the UK

excellent customer service to our clients who operate in a number of different sectors - finance, insurance, healthcare and accountancy and more. Core Responsibilities: As 1st line Support Engineer you will act as the first line of service to customers, logging tickets via phone … calls, emails and from a chat system. You will be resolving 1st line incidents answering and resolving customer queries to a high standard. Serve as liaison between client and internal development for all escalated product related issues, including product enhancements, bug resolution and overall product education Logging … maintenance and upkeep About You: Requirements: At least 2 years previous experience as a Customer Support or Technical Support Representative in a complex environment 1st Line Support and remote troubleshooting experience ideal Excellent written and spoken English. Great communication skills are a must Desirables: MS SQL server more »

Job Title : 1st Line Engineer Location: Multiple Campus locations, Portsmouth Salary: £22,600.00 - £23,277.00 (Full-Time Equivalent) Job Type: 37 Hours per week, 52 Weeks per year, Full-Time, Permanent About the College: As a newly merged College, we aspire to be the employer … Student Beans and Totum with a COPC email address Free car parking across all campus sites (apart from Arundel) About The Role: As an 1st Line Engineer here at COPC, your role will consist of providing essential technical support, addressing and resolving IT issues for … duration of the advert. We do not accept CV's from agencies for these roles. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk more »

Our Client is looking to expand their team with the addition of a 1st Line Support Engineer. As a valued member of the team, you will be a stand-out individual, passionate about your work, committed to learning. In return for your proactive work ethic, our client … can offer you training and support to progress in your field. This role is perfect for recent graduates & 1st line support techs looking for real progression. So, If you are looking to apply your skill set, with the opportunity to build on it, apply now! 1st … emails Resolve issues related to services provided Maintaining a log of data Relaying information to relevant internal teams when needed Carry out software testing 1st line Support Engineer Requirements : 1st Line Support and remote troubleshooting experience Confident in your approach to converse more »

1st Line Support Engineer My client, a large MSP based in Kent, are looking for a 1st Line Support Engineer to join their ever-growing team. You will play a critical role in providing technical support and assistance to end … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years' experience in a 1st/2nd line support role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with support of Active … If you have experience working for a Managed Service Provider and are actively looking for a new role then please apply today! Key words: 1st Line, First Line, IT Support Engineer, IT Support Analyst, IT Engineer, Junior IT Support Locations: Kent more »

Job Title: 1st Line Support Engineer Location: Stansted/Luton (2 days a week working at Stansted airport, 2 days a week working at Luton airport, 1 day a week from home) Salary: £27,000 - £30,000 per annum Job Type: Permanent, Full Time Working … committed to employing the very best individuals who can demonstrate and deliver the very highest level of customer service. About the Role: As a 1st Line Support Engineer, you will provide exceptional 1st line support to 300 users, both onsite and remotely … click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; 1st Line IT Support Engineer, SQL, IT Technician, IT Support Engineer, IT Service Engineer, IT Service Desk more »

Lloyd Recruitment is pleased to be working with a leading business in the Camberley area, actively seeking a 1st Line Support Engineer to join their dynamic team. Whats in it for you? Competitive salary of up to £28,000 Hybrid working (1 to 2 days … UK. With nearly two decades of experience, they continue to lead the way in providing first-class IT services. The Role and As a 1st Line Technical Support Engineer, you'll play a crucial role in the team, handling 1st line technical … basic networking skills (TCP/IP and DNS). Desirable skills include Office 365 Administration, general networking knowledge, and familiarity with printers. Responsibilities: Providing 1st Line support for Windows Desktops, Laptops, hardware, and software Offering 1st Line support for Office 365 Administration (User Accounts more »

1st Line IT Support Engineer Up to £27k Basingstoke middle is partnered exclusively with a fast-growing MSP client in Basingstoke to find their new 1st Line Engineer! After the business has gained new organic client growth, this is a … know firsthand how passionate they are about developing their staff. The Role: You will be joining a close-knit team of Engineers to offer 1st line duties, implementing and leading projects such as; site relocation, server installs and upgrades, and implementing backup solutions. Skills: - VMWare or Hyper more »

1st Line Support Engineer Permanent Position London We are looking for 1st Line Support Engineer to join a high profile project based in London (Onsite Working) . The role will offer extensive training to upskill you and fast track your … diagnose and resolve more complex problems (both new and known), Escalates or gains support where appropriate. Your skills and experience will cover… . Strong 1st line/Service Desk/Desktop support experience. . Experienced in Windows, VMWare, Active Directory, Windows Server 2008/2012 Exchange more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact or call 02380 765 304. Please note more »

1st Line support Engineer Temporary Contract-(6 month rolling) PAYE Bracknell Leading IT Services Provider in the Defence and Public sector require a skilled 1st Line Support Engineer to join their team in Bracknell. We are looking for an experienced … 1st line Support Engineers with a flexible, dynamic, can-do attitude, working in a fast-paced environment to join a friendly and collaborative team, to be our first point who can add value to an existing technically diverse team of engineers, Key Responsibilities: You will be working more »

1st Line Network Support Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1st line helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact SamStocks@spectrumit.co.uk or call 02380 765 304. more »

This is a fantastic opportunity for you to work as a 1st Line Support Engineer within one of the most well known IT companies in the world with full access to courses and accreditation's you can use to progress in your career. You will … site near Reading, hybrid working is supported after onsite training, you will also have the opportunity to gain Security Clearance. Job summary: As the 1st line support engineer you will be logging calls via HP Service Manager, providing first time fixes if possible including resetting … days with option to buy and sell Childcare vouchers Yearly pay reviews Health cash plan Hours: Core hours are 8am-6pm. If this 1st Line Support Engineer role is of interest then please apply now. more »

1st Line Support Engineer Please note that this role is based in Newtownabbey, Northern Ireland. Are you IT savvy with the ability to take calls and offer basic IT Support? Are you available from mid-July through until at least Oct 2024? If so, we … have a great opportunity for you to work for our client on a temporary basis initially. You will have previous experience within 1st Line Support or similar, or have a passion for IT/computer systems, eg you have built/rebuilt computers or have a real … of these shifts but you are able to swap with other members of staff if pre-agreed. The role involves answering calls relating to 1st line technical issues such as basic trouble shooting, password resets, unlocking accounts, internet issues etc. The calls will cover fault resolution, handling more »

Junior 1st Line IT Engineer Bewbush, Crawley IIT Managed Services £22,500 The Atlas Recruitment Group are currently hiring for a Junior 1st Line Support Engineer to join an established IT managed service provider based in Bewbush, Crawley. You will … be primarily based on-site at one of their customers within the Education sector in Bewbush, working alongside a Senior Engineer who will guide you and train you. This is a great opportunity for someone with a good foundation knowledge in IT Support or someone … who has a passion for IT and is looking to get into the industry. You will be working within a Windows based environment providing 1st and occasional 2nd line support to a wide range of end users and utilising Active Directory, Group Policies, Exchange, O365 and more. more »

include: Installation, configuration and deployment of PCs and Apple Macs Updating internal IT systems including the helpdesk tickets, asset records and technical documentation Resolve 1st line IT Support requests Where required, raising orders for new hardware and software Onboarding of new starters including ensuring equipment is couriered … operations activities including proactive checking and monitoring of internal IT systems The key technical skills we are looking for are: Previous Service Desk/1st line experience Troubleshooting Windows and Apple Mac laptops Administration of Office 365 Knowledge of Active Directory Administration of Enterprise Antivirus and security … and tasks are handled correctly and completed on time. A team player and communicator who engages peers to drive for continuous improvement As a 1st Line IT Support Technician in BJSS, we are looking for someone who has attained a Level 3 IT apprenticeship/qualification or more »

IT HELPDESK/IT SERVICE DESK/1ST LINE/IT SUPPORT/TICKET SYSTEMS/TROUBLESHOOTING IT ENGINEER Location - Scunthorpe Salary - £25,000 - £30,000 ONSITE Your new role An award-winning provider of business IT & software solutions are looking to Recruit an experienced … IT Engineer/1st Line Support You will be responsible for working with the existing 1st Line support team dealing with client requests seeking help in resolving issues i.e., Change requests, troubleshooting etc What you'll need to succeed The Organisation is … looking for an enthusiastic and passionate Engineer who cares about quality. The ideal candidate will possess the following skillset: A huge passion for IT and technology. A proactive approach to support. Experience in a similar role. Knowledge of IT products including Microsoft Windows Server, Core Infrastructure Server Hardware more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for … address has been removed by the job-board, full details for contact are available on our website). Keywords First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support Specialist/Service Desk more »

First-Line Technical Support Engineer A fantastic opportunity for a 1st Line Support Engineer to work for a Health-Tech software company, that is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are … looking to bring on a First Line Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will be able to drive but public transport options are available). Salary: £23,000 - £25,000 per annum + benefits Requirements for … address has been removed by the job-board, full details for contact are available on our website). Keywords – First-Line/1st line/Technical Support Engineer/Customer Support Specialist/Help Desk Technician/IT Support Specialist/Service Desk more »

1st Line Network Support Engineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network Support Engineer looking to work with the latest cutting edge security … to work with the latest security products and Cyber projects. This role would suit a Network Support Engineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… in office, one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1st line, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 13735 If you're interested more »

1st Line Engineer - onsite 5 days a week We are working with a brand new customer who are looking for 1st Line Engineer. This is a fantastic opportunity for someone looking to create a career path in IT support. ABOUT THE ROLE more »

1st Line IT Support Engineer - South East London(Southwark) - Up to £30,000! Role : 1st Line IT Support Engineer Areas : South East London Salary : £26,000 to £30,000 I am working on an exciting new opportunity with my client. … dynamic team based in South East London. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged at every level. This is a highly varied role where no two days will be more »

1st Line IT Support- Peterborough - £25,000 to £30,000 Principal IT are working with a rapidly growing business based in Peterborough which have a couple more offices in Yorkshire. Our client pride themselves on been a Microsoft Gold Partner whilst also delivering a premium level of … support. They are currently on the lookout for a 1st Line IT Support Engineer to join them on a permanent basis. This business has seen rapid growth throughout the 2023 and shows no signs of slowing down in 2024. To be successful in this role … training opportunities Staff appreciation parties Fully funded social events Staff discount scheme How to Apply If you are interested in hearing more about this 1st Line IT Support Engineer position or interested in applying for the role please follow the link below or contact Principal more »

1st Line Helpdesk Engineer Ideal for someone with 1-3 years experience in 1st line support looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career My client more »

1st Line Support Engineer - Progressive Role Gloucester Up to £22k DOE Junior Position - Suitable for candidates with up to 1/2 years experience Impressively growing MSP moving into new offices! Description The IT Support Department is responsible for supporting and maintaining our customers IT … various clients Managing own workload of tickets to ensure SLAs are met Escalation of issues to 3rd party software and systems suppliers where necessary 1st Line technical support (phone, email and in person) Installation of new hardware and software Equipment fault finding/troubleshooting, and repairs. Regular more »

1st Line Support Engineer £25k - £30k Dartford, Kent Digitech are excited to be partnered with a unique, fast-growing MSP. The business have their own private cloud and support companies across all industries from football teams to financial services to not-for-profit organisations. Due … to continued growth across the business and new clients actively being on-boarded, they are seeking multiple 1st Line Support Engineers to join the service desk. Requirements: Active directory. Office 365. Windows. Excellent communication skills. Ideally from an MSP background. They are also offering exams and training more »