26 to 50 of 68 2nd Line Engineer Jobs in the UK

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled … and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in a 2nd Line IT Support role , ideally within a Managed Services or IT Services environment. Strong knowledge of Microsoft technologies (Windows OS, Windows Server, O365, Active Directory). Experience … problem-solving. Strong communication skills with the ability to explain technical issues clearly. Full UK driving licence (occasional client travel may be required). If you're a motivated 2nd Line IT Engineer who thrives in a varied role and is looking to progress your career with a forward-thinking IT services provider, we'd More ❯

2nd Line Support Engineer Microsoft 365, Azure, Cloud Huddersfield (onsite) £30k to £33k A busy IT team are looking for a 2nd Line Support Engineer to join their Huddersfield office. This role will see you handling escalations, troubleshooting issues, and supporting the delivery of cloud and infrastructure projects. Youll be … excellent customer service. An MSP background would be a strong advantage as it gives you exposure to different systems, but it is not essential. Key Tasks Take ownership of 2nd Line escalations and resolve issues efficiently Troubleshoot Microsoft 365, Azure and Intune environments Support Active Directory and Group Policy Provide networking support across DNS, IP, LAN/… and switches Install, upgrade and maintain software and hardware Contribute to IT projects including migrations and new rollouts Deliver high-quality support to internal users Our Ideal Candidate Previous 2nd Line experience, or strong 1st Line ready to step up Solid knowledge of Microsoft 365, Azure, Intune and Active Directory Entra ID experience advantageous but More ❯

Role : 2nd Line Support Engineer Location : Southampton Salary : £30,000 £35,000 Ready to take your career to the next level? Were working with Hampshires fastest-growing MSP a business thats built a reputation for technical excellence, rapid growth, and developing talent from within. This is the perfect role for a 2nd Line Engineer whos hungry to step up fast. Within your first year, youll be working towards 3rd Line level with paid training in Azure, Cyber Security, M365 and more. Youll be surrounded by a young, ambitious, and social team who regularly organise events and push each other to be the best. The energy is infectious … Azure, Cyber Security & more) 30 days holiday (+ 8 bank holidays) 10% pension contribution Hybrid & flexible working options Social team with regular events What Youll Bring: Experience in a 2nd Line IT Support role (MSP experience ideal) Good knowledge of Microsoft 365 & Windows Server Basic understanding of networking (DNS, DHCP, VPNs, Firewalls) Positive, team-focused attitude Desire More ❯

Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

Role : 2nd Line Engineer Location : Southampton Salary : £30,000 £35,000 Were working with the fastest-growing MSP in Hampshire, on the hunt for ambitious 2nd Line talent. This business has gone from strength to strength in recent years, rapidly expanding both the size and quality of its technical team. In this … role, youll be pushed to develop your skills towards 3rd Line level within your first year. Youll receive structured training on Azure, Cyber Security, M365, and more all fully funded. The team is young, driven, and highly technical, with regular social events and a culture that rewards achievement. They say youre the product of the people you spend … Cyber Security Paid training & certifications (Azure, Cyber Security & more) 30 days annual leave (+8 bank holidays) 10% pension contribution Social, collaborative team environment Key Requirements: MSP experience in a 2nd Line role Strong experience with Microsoft 365 & Windows Server Good understanding of networking (DNS, DHCP, VPNs, Firewalls) Excellent communication skills and a team-focused approach Desire to More ❯

Our client, a small but rapidly growing MSP offering IT and web services, is seeking an enthusiastic and motivated 2nd Line Support Engineer to join their expanding team in Christchurch, near Bournemouth. This is an exciting opportunity for an individual looking to develop their career and potentially grow into a Head of IT role as … the company expands. Key Responsibilities: Providing 2nd line support to a diverse client base, ensuring high levels of customer satisfaction Diagnosing and resolving technical issues in a timely and efficient manner Managing and prioritising support requests through the ticketing system Assisting with the setup, configuration, and maintenance of IT infrastructure Escalating complex issues to 3rd line … support to junior members of the team Contributing to the continuous improvement of service delivery processes Maintaining comprehensive documentation of technical procedures and solutions Job Requirements: Experience in providing 2nd line support within an MSP environment Strong knowledge of IT infrastructure, including servers, networks, and cloud services Proficiency in troubleshooting and resolving technical issues Excellent customer service More ❯

Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We’re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

Onsite Engineer (1st/2nd Line) Milton Keynes (Onsite) Up to £32k We re looking for a skilled and customer-focused Onsite Engineer to join an education trust in Milton Keynes. This role would suit someone with experience supporting IT either within a school environment or through an educational MSP, who enjoys taking … maintaining hardware and applications, your work will directly contribute to creating an effective learning environment. Key responsibilities: Act as the main onsite contact for IT, providing responsive 1st/2nd line support to staff and students Troubleshoot and resolve technical issues across desktops, laptops, tablets, printers, projectors, AV equipment and more Install, configure and upgrade hardware and … proactively with stakeholders to identify improvements in ICT provision Communicate technical solutions clearly and effectively to non-technical users Key Requirements: Experience in a similar ICT Technician, 1st/2nd Line Engineer role - ideally within an education MSP or directly in a school environment Strong knowledge of Microsoft Office 365 and Windows operating systems Good More ❯

2nd Line IT Support Engineer (Cloud) Taunton, Somerset (Hybrid-working) Up to £35,000 per year Plus excellent company benefits (including 25 days annual leave plus Bank Holidays, bonus schemes, employee discount platform, pension, etc.) Skills and Experience: Minimum of 3 years' experience in a similar IT support role Experience using service desk tools and … related O365 admin Centre. Cloud knowledge of ideally Azure but AWS also considered Knowledge of SharePoint, firewalls, switches, routing, and security protocols (SPF, DKIM, DMARC) Windows Server experience Provide 2nd Line support remotely, over the phone and on client sites Manage and resolve escalated tickets across Microsoft 365, Azure, networks and on-premises infrastructure Contribute to knowledge … A valid UK Driving Licence is essential for this role. The Opportunity: My client who are a managed service provider in Somerset and they are currently looking for a 2nd Line Support Engineer (Cloud) on a permanent basis. The role would be excellent for a dynamic, customer-facing individual with strong IT support experience, excellent More ❯

Role: 2nd Line Service Desk Engineer - Hybrid ***MUST HAVE MSP EXPERIENCE (MANAGED SERVICES PROVIDER - Cloud & Infrastructure)*** 2nd Line Support Engineer An opportunity has arisen for a highly technical 2nd Line Support Engineer to join an expanding team, and develop their career in a forward thinking More ❯

Service Desk Analyst/2nd Line Engineer An excellent contract opportunity has arisen in Wakefield for a 2nd Line Engineer/Technical Support Engineer/Service Desk Analyst for an initial period of 3 months. The successful candidates will join an existing IT Service Desk Team of engineers More ❯

Role: 2nd Line Engineer Location: Whiteley (3 Days WFH) Salary: £32,000 - £36,000 + Share Scheme AI Business | Modern Tech Stack | Young Culture | Flexible Hybrid Working Were partnered with a cutting-edge AI business in Whiteley thats shaking up the tech scene with innovative solutions and a bold growth plan. With a young, ambitious … culture and a clear vision for the future, theyre now looking for a 2nd Line Engineer to join their fast-moving team. This isnt your typical IT support role youll be working in a business thats built on innovation , with the chance to influence how IT supports next-gen AI solutions. Youll handle escalations, work More ❯

Hybrid Working - 2nd Line Support Engineer Required Our prestigious London based client seeks an experienced 2nd Line Support Engineer with the following must have skills and experience: Min of 3 years of commercial 1st- 2nd Line Support experience Support areas include computers, smart phones, telephony and audio More ❯

2nd Line IT Support Engineer Chippenham, North Wiltshire (Hybrid - office, home and client site travel) £30,000 - £33,000 + Benefits Excellent opportunity for an experienced IT Support Engineer to join a dynamic Managed Service Provider, supporting a diverse client base across Wiltshire. This is a varied and hands-on role where no … class technical support, while also giving employees the tools, training, and autonomy to develop their careers in a supportive and fast-paced environment. In this role, you'll provide 2nd line IT support across multiple clients, handling escalations from the service desk and working closely with infrastructure specialists on live projects. The position is hybrid, requiring travel … responsibility, and plenty of progression opportunities. You'll be trusted to take ownership of escalated issues, contribute to projects, and build strong client relationships. The Role: * Provide 1st and 2nd line IT support across multiple SME clients (remote and on-site) * Take ownership of escalated tickets from the service desk and deliver timely solutions * Configure, troubleshoot, and More ❯

internal IT function, supporting both our own team and a growing portfolio of external clients. As part of our continued growth, we are looking for a proactive and skilled 2nd Line IT Support Engineer to join the Helpdesk team. The Role As a 2nd Line IT Support Engineer, you will … play a key role in managing escalations from the 1st line team, resolving more complex technical issues, and delivering outstanding service to both internal users and external MSP clients. This role will expose you to a wide variety of IT environments and technologies, providing a fantastic … opportunity to learn, grow, and progress within a supportive business. Key Responsibilities: Act as the escalation point for 1st line tickets, troubleshooting and resolving technical issues. Provide 2nd line support for internal IT systems and services. Deliver remote and occasional on-site support to external MSP clients. Manage and resolve incidents across Microsoft 365, Intune More ❯

Are you an experienced 2nd Line IT Support Engineer looking for a role that offers stability, progression, and a real sense of purpose? Join an established Multi-Academy Trust dedicated to supporting Primary & Secondary schools, ensuring students and staff have access to cutting-edge IT services. £32,000 - £37,000 + Fantastic Benefits Crawley, West … Sussex Monday - Friday | 8am - 4pm (with some flexibility) Skills: 2nd Line support, Tier 2, Engineer, Technician, hyper-V, networking, server administration, Support engineer, IT support, Senior Tech engineer, service desk, technical support, IT Service Technician, IT Field Engineer, active directory, Aruba, Antivirus, SCCM, WDS Why join? Beyond a competitive … software) Supporting new application rollouts Setting up new users, managing passwords, and resolving account issues Responding to IT incidents within agreed timeframes What our client is looking for: Proven 2nd Line IT Support experience Strong Active Directory skills - adding/removing users, password resets, Group Policy Management Experience with Wi-Fi networks (Aruba preferred) and Switches/ More ❯

IT Support Engineer - Salford - Up To £34,000 DOE The Role Are you an 2nd Line Support Engineer on the lookout for a new role with a dynamic company who will offer you the opportunity to develop and progress your skill and give you access/experience with cutting edge technology. If so … I am looking for a 2nd Line Support Engineer who is looking for their next challenge and has a skill set which consists of Windows Server, Office 365, Active Directory and Networking. This varied role with a market leading MSP will enable you to gain experience supporting a wide range of technologies and be involved … be responsible for providing all levels of support to business users and a range of project work. This role will also offer training and development opportunities. IT Support Engineer Role Requirements Windows Server Office 365 Active Directory Networking Troubleshooting Excellent communication skills Apply Now! This is a great opportunity for a passionate individual to drive their career forward More ❯

2nd Line/Field Engineer - 365/Servers/Networking - Maidstone Visiting client sites and remote in to resolve escalations 1st line can't fix. You'll diagnose, fix, and document-fast and clean. Based at one HQ site, but some travelling to satellite offices in South East. What you'll do Troubleshoot … VMware). Deliver mini-projects: hardware refreshes, Wi-Fi upgrades, small site moves. Own tickets end-to-end, hit SLAs, and keep crystal-clear comms. What you'll bring 2nd line/Field experience (MSP or multi-site is fine). Strong Microsoft 365, AD/Azure AD, Intune, and networking fundamentals. Driver's licence, great people … skills, cool head under pressure. 2nd Line/Field Engineer - 365/Servers/Networking - Maidstone Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website. More ❯

2nd Line IT Support Engineer – Horsham - £35,000 + Hybrid Working! Role : 2nd Line IT Support Engineer Location : Horsham Salary : £30,000 - £35,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Merstham who are looking to expand their team! This position comes as part More ❯

2nd Line IT Support Engineer – Rochester - £32,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Rochester Salary: £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Rochester who are looking to expand their team! This position comes as part More ❯

2nd Line IT Support Engineer – Canterbury - £32,000 + Great Opportunity! Role : 2nd Line IT Support Engineer Location : Canterbury Salary : £28,000 - £32,000 + Benefits Interviewing Immediately – Apply Now I am representing a client based in Canterbury who are looking to expand their team! This position comes as part More ❯

2nd Line Support Engineer Location: Oxford Salary: Circa 40K 45K + Bonus + Benefits 2nd Line Support Engineers required by a fast-growing, Top Tech Company! This is a varied, challenging role in a talented team where youll be focused on BAU support, monitoring, and maintenance of live production systems Essential: Skilled More ❯

Job Title: Field IT Support Engineer - MSP Location: Bromsgrove Salary: Up to £35,000 (DOE) Are you an experienced Field IT Support Engineer looking for your next challenge? Do you enjoy working directly with clients, troubleshooting IT issues, and providing first-class technical support? If you're looking to build your career with a forward-thinking … team in Bromsgrove. This is a field-based IT support position where you will visit a variety of customer sites to provide hands-on technical support. The role combines 2nd line support, desktop support, and network troubleshooting . Key Responsibilities Provide on-site and remote IT support (2nd line) for a wide range of … infrastructure (routers, switches, firewalls, Wi-Fi) Assist with Microsoft 365, Azure and cloud solutions Skills and Experience Required Experience in an IT Support Engineer, IT Technician, or 2nd Line Support role Experience within a Managed Service Provider (MSP) environment is highly desirable Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic More ❯

Do you have the enthusiasm, attitude, and energy for offering a first-class service? And have you worked within an MSP environment? We have an exciting opportunity for a 2nd Line Support Technician to join our Redhill based Client who are an industry-leading Managed Service Provider. Our client is experiencing substantial growth and is looking to … to contribute to their continued success and growth. If you're ready to advance your career with a forward-thinking company, we want to hear from you. Job Title: 2nd Line Support Technician Salary : £35,000 - £45,000 Location : Redhill (own transport essential due to location) Benefits : - 22 days annual leave, rising to 25 (accruing a day … an uplifting and career forging challenge? This client is ready to offer just that so lets get down to the nitty gritty... Day-to-Day Responsibilities Act as a 2nd line point of contact for phone calls, emails and tickets from customers regarding IT issues, incidents and requests. Maintain a high degree of customer service and take More ❯

2nd Line Support Engineer 6 Month Fixed Term Contract Northampton (Hybrid Role) Salary is £33.000 Skills: Azure, Office 365, VMware, Windows Server, Active Directory, Windows 10/11, Exchange Server, networking (TCP/IP, DNS), and PC/server hardware. Were partnering with a leading UK charity to find a talented 2nd Line … and want to take the next step in your career, this is the opportunity to grow, contribute, and make a real difference. Main responsibilities Provide first and second line technical support to end users in the use of hardware, software and telecoms services and deliver baseline support activities. Provide advice, documentation and training to end users (office staff More ❯