systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
systems and internal platforms. Develop reports and dashboards to track SLAs, performance metrics, and service trends. Administer Crowd/Access for user management, roles, and permission schemes across the Atlassian suite. Jira Software (JSW) Create and configure Jira projects, including permission schemes, issue types, and notification settings. Build and manage Kanban boards for Agile teams, ensuring alignment with sprint … and Request Management). Experience with JSM Automations, Workflows, and Assets (Insight). Competence in building dashboards and reports using Jira Query Language (JQL). Understanding of Crowd or Atlassian Access for managing users, roles, and permissions. Knowledge of webhooks and API-based integrations. Experience managing a Confluence Knowledge Base, including page structure, templates, and metadata. Desired Competencies AtlassianMore ❯
day (Inside IR35) Duration: 6 months Clearance: Active SC required; must be sole British national and eligible for DV A secure government programme requires a Jira Administrator with strong Atlassian administration skills to support IT Service Management and Agile delivery. You'll configure, optimise, and maintain Jira Service Management, Jira Software, and Confluence to ensure efficient service delivery and … Maintain a Confluence Knowledge Base for documentation and self-service. Develop dashboards and reports using JQL for SLAs and performance metrics. Manage user roles and permissions via Crowd/Atlassian Access. Skills & Experience Strong experience administering JSM, JSW, and Confluence. Solid understanding of ITSM processes (Incident, Problem, Change, Request). Knowledge of automation, integrations, and REST APIs. Experience building … dashboards and using JQL. Desirable: Atlassian certification, ITIL 4, or Scripting skills (PowerShell/Python). Security & Eligibility Active SC clearance (transferable). Sole British nationals only - no dual nationality. Recent experience supporting UK Government or Police contracts. Must not have lived abroad for more than six months in the past five years. Additional Information BPSS checks required prior More ❯
Corsham, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Exalto Consulting ltd
day (Inside IR35) Duration: 6 Months Clearance: Active SC required; must be sole British national and eligible for DV A secure government programme requires a Jira Administrator with strong Atlassian administration skills to support IT Service Management and Agile delivery. You'll configure, optimise, and maintain Jira Service Management, Jira Software, and Confluence to ensure efficient service delivery and … Maintain a Confluence Knowledge Base for documentation and self-service. Develop dashboards and reports using JQL for SLAs and performance metrics. Manage user roles and permissions via Crowd/Atlassian Access. Skills & Experience Strong experience administering JSM, JSW, and Confluence. Solid understanding of ITSM processes (Incident, Problem, Change, Request). Knowledge of automation, integrations, and REST APIs. Experience building … dashboards and using JQL. Desirable: Atlassian certification, ITIL 4, or scripting skills (PowerShell/Python). Security & Eligibility Active SC clearance (transferable). Sole British nationals only – no dual nationality. Recent experience supporting UK Government or Police contracts. Must not have lived abroad for more than six months in the past five years. Additional Information BPSS checks required prior More ❯
Wrexham, Clwyd, Wales, United Kingdom Hybrid / WFH Options
Trek Recruitment Ltd
Pi devices). Supporting local and remote users via MS Teams and managing databases with system queries. Utilising tools like GitHub , Metabase , VS Code , Jira , Azure Data Studio , SharePoint , Atlassian Suite , Confluence , and Virtual Desktop Infrastructure (VDI) . Configuring Windows Server components, including IIS , Print Server , File Server , and Terminal Services . Working with Terminal CLI , SSH , Label Printers … mitigating threats and attack vectors. Experience with FIA frameworks , IT documentation control , and innovative system solutions. Proficiency in SSH , GitHub , Metabase , VS Code , and related development tools. Familiarity with Atlassian products (Jira, Confluence), Meraki Cloud , Visual Studio Code , Azure Data Studio , and SharePoint . Skills in database management , BI reporting , and virtual desktop infrastructure . Knowledge of Internet Information More ❯
norwich, east anglia, united kingdom Hybrid / WFH Options
Brew Digital
businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha We make change happen. From anywhere. What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation time … to interact and communicate with individuals at all levels of the organisation Strong communication skills, specifically in a strategic planning capacity Personable, helpful and professional attitude Desirable Experience utilising Atlassian tools such as Jira and Confluence Comfortable working with remote teams utilising collaboration tools (e.g. Zoom, Slack, Skype, etc.) Understanding of Project Management methodologies, e.g. Agile approaches (e.g. Scrum More ❯
Norwich, England, United Kingdom Hybrid / WFH Options
Brew Digital
businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha! We make change happen. From anywhere. What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation … to interact and communicate with individuals at all levels of the organisation Strong communication skills, specifically in a strategic planning capacity Personable, helpful and professional attitude Desirable Experience utilising Atlassian tools such as Jira and Confluence Comfortable working with remote teams utilising collaboration tools (e.g. Zoom, Slack, Skype, etc.) Understanding of Project Management methodologies, e.g. Agile approaches (e.g. Scrum More ❯
Greater London, England, United Kingdom Hybrid / WFH Options
Brew Digital
businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha! We make change happen. From anywhere. What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation … to interact and communicate with individuals at all levels of the organisation Strong communication skills, specifically in a strategic planning capacity Personable, helpful and professional attitude Desirable Experience utilising Atlassian tools such as Jira and Confluence Comfortable working with remote teams utilising collaboration tools (e.g. Zoom, Slack, Skype, etc.) Understanding of Project Management methodologies, e.g. Agile approaches (e.g. Scrum More ❯
the services portfolio. This role is accountable for customer satisfaction, operational excellence, and achieving key financial metrics, while driving strategic initiatives and continuous improvement across the portfolio. Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal … communication skills, with the ability to influence stakeholders at all levels and present complex information clearly. Industry Knowledge: Deep understanding of SaaS, cloud technologies, and professional services best practices. Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing … resources, paid volunteer days, and so much more. To learn more, visit . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may More ❯
At Atlassian, we work with over 300,000 customers worldwide, and these customers typically have complex, large-scale operations and high expectations for their technology investments. Our goal is to unleash the potential of every team through the power of incredible software solutions, delivering exceptional customer impact and ensuring ongoing revenue growth. What makes us unique is our belief … support each other, celebrate our wins together, and share knowledge. Our Mid-Market Customer Success Managers (CSMs) are dedicated to assisting customers in realizing the full potential of their Atlassian investment. They work closely with customers to unlock early and sustained business outcomes by implementing agile product delivery methodologies, optimizing developer tools automation, fostering new teamwork communities, and enhancing … strong relationships with contacts and teams, understanding their business needs, and collaborating towards solutions. Your responsibilities will include offering recommendations aimed at helping customers harness the full capabilities of Atlassian products and solutions to achieve maximum value and meet their business objectives. You will engage with contacts and teams at varying levels, ranging from management to administrative staff and More ❯
Senior Customer Success Manager (Japanese Speaking) Atlassian's Senior Customer Success Managers play a crucial role in helping customers maximize the value of their Atlassian investments. Their primary focus is on strategies that promote customer adoption and retention. Additionally, they are tasked with building and nurturing customer relationships, monitoring customer health, and identifying potential churn risks. These professionals … guide customers in developing innovative solutions through a process of guided discovery, enabling them to progress swiftly along their Atlassian journey. By engaging with customers, they facilitate the unlocking of both immediate and sustained outcomes. They achieve this by implementing best practices at scale, which support product adoption, solution expansion, and the long-term growth of customer users. We … are hiring a Senior Customer Success Manager for the Japan Customer Success team. You'll build relationships and demonstrate an understanding of the Atlassian customer journey. You'll be equipped to guide complex customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices. Youll use your solution expertise to cut across multiple products More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
privileged access environment and suggest improvements for secrets/vault management and access control. Productivity Platform Management Administer Google Workspace (Gmail, Drive, Groups) and identify opportunities for automation. Support Atlassian Jira/Confluence within Agile teams, including workflow customisation and permissions management. Documentation & Operational Best Practices Document all work performed, including SOPs, architectural recommendations, and scripts. Ensure alignment with … helpdesk roles. Experience managing Workspace ONE or other MDM platforms. Proficiency in PowerShell scripting. Strong knowledge of Okta and Active Directory. Google Workspace administration experience using GAM. Familiarity with Atlassian Jira/Confluence in Agile environments. Hands-on experience with CyberArk or similar privileged access management tools. Strong documentation and process hygiene discipline. Company Global media organisation Remote working More ❯
is the leading global consulting and services firm dedicated to Atlassian. We accelerate business transformation by digitizing processes and modernizing teamwork, using the best Agile methods and tools. Our Atlassian technical expertise is unparalleled and we support our customers across the entire spectrum of their projects on those platforms. As a recognized Specialized Partner, we help organizations accelerate time … to strategies for meeting targets; Ensure compliance with reporting standards and maintain effective oversight of key financial metrics. Knowledge Development and Accreditation Stay updated on product knowledge, particularly regarding Atlassian solutions, to provide informed recommendations; Obtain and maintain necessary certifications, including Atlassian certification/Accreditation, to support sales efforts and ensure credibility. Collaboration and Team Effort Lead and More ❯
businesses be better today and tomorrow. We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, and Aha We make change happen. From anywhere. What we offer you We offer a very generous holiday (PTO) allowance, trusting you to take vacation time … ambiguity and iteration. Exceptional written, verbal, and presentation skills. Organised, resilient, and able to manage multiple priorities in a fast-paced environment. Desirable: Understanding of partner/channel ecosystems (Atlassian, GitLab, , or similar). Familiarity with CRM tools (e.g., HubSpot) and strong pipeline/forecasting discipline. General knowledge of SaaS ecosystems and work management practices. Proven success in developing More ❯