26 to 50 of 50 Autotask Jobs in the UK

scripting for automation and system administration. Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VPNs, and routing. Knowledge of RMM tools and ticketing systems such as Autotask, ConnectWise, or similar. Excellent documentation, customer service, and troubleshooting skills. MSP experience is essential for this role Benefits Up to £60,000 DOE Hybrid working environment with flexibility More ❯

hardware and business applications Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc) Good understanding of network Familiarity with Autotask PSA, RMM Basic understanding and troubleshooting of network infrastructure Knowledge of ESET Anti-Malware solutions Knowledge of VMWare and Hyper V Windows Server Career progression opportunities. Company pension On More ❯

whole. Responsibilities Provide support for incidents related to hardware, software, network connectivity, and application services to a wide variety of external customers. Manage and own incident tickets via our Autotask ticket management system, providing customer updates to agreed timeframes. Resolve incidents to stringent customer-defined SLAs, escalating tickets where required to ensure SLAs are consistently met. Drive service improvement More ❯

for technical solutions to fulfill business needs. Strong understanding of technology and business productivity systems. Active Directory knowledge and experience. Experience with UTM firewalls a plus. Kaseya RMM and Autotask PSA Experience a plus. Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills. Good problem-solving skills. Excellent customer service skills. Ability to work under More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

an opportunity to join a collaborative, forward-thinking, Investors in People Platinum team where your skills will drive real impact. Why Join us? Innovative Environment - Work with tools like Autotask, Salesforce, and Power Automate to streamline service delivery. Career Growth - Access funded certifications and structured progression in a growing MSP. Real Impact - Deliver transformational IT projects including cloud migrations More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

support functions. CRM Systems Ownership & Development Lead the implementation or overhaul of Salesforce or Microsoft Dynamics 365 to support internal operations. automation & Integrate CRM with key business systems, including Autotask, 3CX, and billing/licensing tools. Oversee relationships with external CRM consultants, managing delivery, timelines, and results. Project Delivery & Systems Improvement Own internal system improvement projects from requirements gathering More ❯

networked solution. The Person 3 – 5 Years previous experience working in IT Support Expert knowledge of Microsoft 365, Windows 10/11, MacOS Previous experience and professional use of Autotask and DattoRMM tools. Confident communicator with excellent phone and client interaction skills. Able to work calmly under pressure. Organised and detail-oriented. Strong drive for high customer service. Proven More ❯

project coordination, or administrative role in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention to detail and time management. More ❯

project coordination, or administrative role in an IT MSP or tech environment. Strong understanding of IT services, cloud technologies, and typical MSP offerings. Familiarity with PSA tools (e.g., ConnectWise, Autotask) and CRM systems is preferred. Excellent communication and interpersonal skills – able to engage with technical and non-technical stakeholders. Highly organized with strong attention to detail and time management. More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

KPIs including billable utilization, project margin, and delivery efficiency. PMP, PRINCE2, or ITIL certification (Nice to have - not a deal-breaker) Experience with PSA tools such as HaloPSA, ConnectWise, Autotask, or equivalent Knowledge of ISO27001 frameworks in delivery environments What you’ll get from us Knowledgeable, high-achieving, experienced and fun colleagues A career with room for your personal More ❯

environment. Key Responsibilities: Lead end-to-end CRM implementation and optimisation (Salesforce/Dynamics). Automate processes across sales, onboarding, billing, and service delivery. Integrate CRM with platforms like Autotask, 3CX, and licensing systems. Manage internal projects and external vendors from scope to delivery. Provide Level 2/3 technical support across cloud, networking, security, and VoIP. Improve processes … experience (Salesforce or Dynamics). Strong technical skills with 5+ years in an MSP or IT services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful More ❯

environment. Key Responsibilities: Lead end-to-end CRM implementation and optimisation (Salesforce/Dynamics). Automate processes across sales, onboarding, billing, and service delivery. Integrate CRM with platforms like Autotask, 3CX, and licensing systems. Manage internal projects and external vendors from scope to delivery. Provide Level 2/3 technical support across cloud, networking, security, and VoIP. Improve processes … experience (Salesforce or Dynamics). Strong technical skills with 5+ years in an MSP or IT services role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What’s On Offer: Full ownership of impactful More ❯

areas is highly desirable) Jamf Pro (Jamf 200 certification or higher preferred) Jamf School Jamf Connect Microsoft Entra ID Apple Certifications (ACSP/ACTC) Thin imaging workflows Apple Classroom AutoTask Apple School Manager Apple Business Manager Apple Device Enrolment Volume Purchase Program (VPP) Apple security technologies (e.g., FileVault 2, T2 Security Chip) Why Academia? Academia is an innovative and More ❯

Workspace & Microsoft 365 and able to manage users and groups Experience managing MDM solutions such as Intune & Jamf across MacBooks and Windows devices Experience using Helpdesk solutions such as Autotask to manage tickets and support requests Experience using RMM solutions such as DattoRMM to diagnose and monitor hardware and software Experience with scripting to define components and run automations More ❯

methodologies Technical Knowledge and Certifications (Desirable): Jamf Pro (Jamf 300 certification or higher preferred) Jamf Connect Microsoft Entra ID Apple Certifications (ACSP/ACTC) Thin imaging workflows Apple Classroom AutoTask Apple School Manager Apple Business Manager Apple Device Enrollment Volume Purchase Program (VPP) Apple security technologies (e.g., FileVault 2, T2 Security Chip) Why Academia? Academia is an innovative and More ❯

ConnectWise Sell, Coupa, etc.). Preferred Experience launching Procurement as a Service or similar resale channels. Proven ability to integrate procurement workflows with PSA/RMM tools (e.g., ConnectWise, Autotask). Experience with NetSuite Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation More ❯

of ServiceNow experience, with a preference for: ITSM CSM Domain Separation ITOM ITBM CMDB 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc. Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and execute them More ❯

z2bz0 years of ServiceNow experience, preferably in: ITSM CSM Domain Separation ITOM ITBM CMDB 0-2 years as a ServiceNow Administrator or experience with similar tools such as ConnectWise, Autotask, etc. Basic understanding of form updates, UI policies, business rules, ACLs, catalog items, etc. Experience coordinating tasks and managing projects. Ability to gather requirements from stakeholders and work with More ❯

Familiarity with ISO accreditations, cloud certifications, and ITSM systems Nice to Have: AWS/Azure/GCP certifications Public sector or government client experience Knowledge of tools like NinjaOne, Autotask, or ConnectWise Why Join Us? High-impact leadership role reporting directly to the CEO Build and scale a modern, automation-first tech division Join a fast-growing company working More ❯

during onsite client visits throughout the South-East and London. Use RMM tools to monitor, manage, and proactively resolve alerts and issues. Log, track, and update support cases in AutoTask, ensuring clear communication with clients. Manage and maintain backup systems, assist in configuration and recovery tasks. Support project delivery, installations, and high-level escalations. Work collaboratively to identify service More ❯

Contract Opportunity: Service Desk Manager/Service Delivery Manager – Autotask Implementation (Outside IR35) 📍 Location: Onsite – Surrey (near Redhill/Dorking/Guildford) 📆 Duration: Initial 2-month contract (strong chance of extension) 💰 Rate: Competitive day rate (DOE) – Outside IR35 🕒 Start: Immediate We’re seeking an experienced Service Desk Manager/Service Delivery Manager for a key Autotask ticketing system … implementation project with a growing MSP based in Surrey. 🎯 The Role You will take full ownership of the delivery and rollout of Autotask across the service desk and wider business. This is a hands-on leadership role where you'll be responsible for process design, configuration, stakeholder engagement, and ensuring smooth adoption across teams. ✅ Key Requirements Proven experience with … Autotask – implementation and optimisation Strong understanding of MSP operations and service delivery best practices Experience leading service desk transformation or tool migrations Comfortable working onsite with internal teams and stakeholders Ability to hit the ground running and drive delivery independently 💼 Desirable Prior experience delivering Autotask within an MSP environment ITIL framework knowledge Familiarity with change management and process More ❯

levels inside and outside the business in both written and verbal form. Identifying, developing and implementing opportunities for continual service improvement. Review of documentation (KBA's/Training/Autotask Integrations) to define best practice and standardisation, updating documentation where appropriate as part of service delivery REQUIRED TECHNICAL AND PROFESSIONAL EXPERTISE REQUIRED EXPERIENCE Cisco Routers and Switching configuration and More ❯