Select how often (in days) to receive an alert: Channel Account Manager III Location: London, GB Requisition ID: 37205 About AvayaAvaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer … and employee relationships. We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Description We are seeking a dynamic and results-driven Channel Account Manager III to manage and … established partner accounts and building C-level relationship expertise. Key Responsibilities: Manage all aspects of partner engagement for assigned existing partners within the UKI region. Drive the adoption of Avaya's solutions through the partner ecosystem, creating demand via indirect sales channels. Advocate for and implement Avaya's partner financial incentive programs. Tailor partner offerings based on market segmentation, partner More ❯
Select how often (in days) to receive an alert: IT Security Manager Date: Jul 23, 2025 Location: Virtual, GB Requisition ID: 37281 About AvayaAvaya is an enterprise software leader that helps the world's largest organizations and government agencies forge unbreakable connections. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together … create enduring customer and employee relationships. We believe success is built through strong connections - with each other, with our work, and with our mission. At Avaya, you'll find a community that values your contributions and supports your growth every step of the way. Learn more at Job Description Avaya has multiple managed services customers and IT security is part … work with the customer as well as Internal stakeholders to ensure that the deliverables are met . As part of service delivery team, your responsibility is to ensure that Avaya deliverables with respect to security components met. Interacting with the Customer Security teams. Drive closure of all audits (internal or customer Security Audits) with minimum of NC 's. Work with More ❯
Newport, Gwent, Wales, United Kingdom Hybrid / WFH Options
Oscar Associates (UK) Limited
also get involved in migrations, system upgrades, and other UC transformation initiatives. Key Responsibilities Provide 2nd line support across multiple UC platforms, with a focus on Microsoft Teams, Cisco, Avaya, and Zoom Collaborate with third-party vendors to manage escalations and implement system enhancements Monitor UC system performance and drive proactive improvements Troubleshoot and resolve VoIP, connectivity, and network-related More ❯
Qualifications Microsoft certifications such as: Microsoft 365 Certified: Enterprise Administrator Expert Azure Solutions Architect Expert Teams Application Developer Associate Experience with Microsoft Viva and other collaboration platforms (e.g., Cisco, Avaya). Strategic thinker with experience guiding Teams adoption within broader digital workplace initiatives. More ❯
Qualifications Microsoft certifications such as: Microsoft 365 Certified: Enterprise Administrator Expert Azure Solutions Architect Expert Teams Application Developer Associate Experience with Microsoft Viva and other collaboration platforms (e.g., Cisco, Avaya). Strategic thinker with experience guiding Teams adoption within broader digital workplace initiatives. More ❯
10+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. - Hands-on technical practitioner and individual contributor - Hands-on experience working on the design, development and deployment of contact center solutions at scale PREFERRED More ❯
Technical knowledge of PC hardware, including Dell and HP preferred. Working technical knowledge of current network protocols, operating systems, and standards, including wireless networking protocols preferred. Working knowledge of Avaya phone systems preferred. Knowledge of EHR systems, specifically Epic, preferred. Ability to prioritize and manage multiple tasks and projects concurrently to meet deadlines required. Strong organizational skills and outstanding attention More ❯
Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Data Careers
Experience Required: Proven experience in network project delivery , not just day-to-day support. Strong knowledge of Cisco, SD-WAN, VLAN, Static & Dynamic Routing, Azure vWAN . Experience with Avaya telephony (desirable but not essential). Familiarity with AWS, Zscaler, SolarWinds, Sentinel . Ability to write and maintain technical documentation . Experience working in large, complex organisations with supplier management More ❯
experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce. - 5+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce More ❯
Word, Excel, Outlook, PowerPoint) and Salesforce CRM. Technologies CRM systems (Salesforce required; knowledge of reporting and opportunity dashboards a plus). Contact Centre platforms (e.g. Genesys, NICE, Twilio, Five9, Avaya). Cloud infrastructure and platforms (e.g. AWS, Azure, Google Cloud Platform). Collaboration and communication tools (e.g. Microsoft Teams, Zoom). Business Intelligence and presentation tools (e.g. Power BI, Tableau More ❯
their needs and provide enterprise-level architecture solutions. Build and enhance capabilities in Cisco solutions, including Cisco ISE, Cisco DNA, Meraki, and more. Integrate complementary technologies like Fortinet Firewalls, Avaya, HPE Aruba, Juniper, and ADVA into solutions. Work closely with internal teams to refine managed services and outsourced offerings. Defend proposed technical solutions with confidence and expertise. Required Skills/ More ❯
enterprise telephony and cloud contact center platforms. - Proven track record in managing large-scale contact center environments. Certifications - AWS Certified Solutions Architect – Professional - Amazon Connect Expert Certification - Cisco or Avaya Telephony Certifications (optional More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
regulations. Experience Previous experience as a Jointer or Mate within the electrical sector is highly desirable. Proficiency in computer hardware, network installation, and computer networking is advantageous. Familiarity with Avaya systems and other related technologies is a plus. Ability to read and interpret technical schematics effectively. Strong problem-solving skills with a focus on equipment repair and maintenance. A commitment More ❯
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
Slough, Berkshire, South East, United Kingdom Hybrid / WFH Options
Fdo Consulting Limited
CAB and TDA meetings. Ensure compliance with security, governance and FS regulations. To be considered you will have the following experience - Prior knowledge deploying and maintaining contact centre environments (avaya, Genesys, etc). Hands on experience of Amazon Connect. Experience designing and implementing call routing systems (routing profiles, queues, call backs, emergency messaging, etc) Ability to troubleshoot using AWS Services More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
Ipswich, Suffolk, United Kingdom Hybrid / WFH Options
Proactive.IT Appointments Limited
Technologies (SPBM, HSRP/VRRP). Experience working with ITIL Framework. The ability to produce detailed network drawings using AutoCAD & Visio. Experience of datacentre management and planning. Experience of Avaya VoIP Platforms Convey complex IT problems and systems to a non-technical audience. You will have the capability to anticipate potential issues and proactively implement solutions. Regulatory Knowledge: Understanding of More ❯
LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies (SPBM, HSRP/VRRP) ITIL framework Avaya VoIP Platforms Network design tools such as AutoCAD & Visio Strong ability to communicate complex IT problems to non-technical audiences. Proactive in anticipating and resolving network issues. Understanding of the More ❯
with the technical challenges, benefits and limitations in delivering cloud services for enterprises spanning areas of application, network, carrier routing and/or desktop. Industry experience with Genesys, CXone, Avaya, Aspect, Amazon Connect, Cisco or other contact center application vendors is highly desired Ability and desire to mentor lower level resources Bachelor’s degree in engineering or computer programming preferred. More ❯
to maintain and protect service versus the need to transform capabilities and experiences. Extensive experience in a Network Voice role. Exposure and experience of multiple voice technologies, such as Avaya, Genesys, Verint and Ring Central. Experience of Automation and Infrastructure as Code (IaC) tooling with proficiency in one or more of the following: Python, Jenkins, Harness, Ansible, Terraform, Docker, Kubernetes. More ❯