CMDB Jobs in the UK

1 to 25 of 89 CMDB Jobs in the UK

Lead Configuration Management Analyst

London, United Kingdom
MasterCard
configuration item records are governed accurately and consistently. The successful candidate will oversee the strategic acceptance, identification, storage, and withdrawal of all supported configuration items from production and the CMDB platform. Role and responsibilities: This position is within the IT Asset Management team and involves working with various Mastercard functions. Responsibilities include: Accountability for governance of configuration items and their … of ITSM, change management, and record management complexities. Understanding infrastructure needs for technical assets and ensuring accurate footprint documentation through governance and assurance. Defining KPIs and MPIs for the CMDB platform's operation and engaging with senior stakeholders. Possessing administrative expertise in the ITSM platform, including BMC Discovery and API functionalities. Driving continuous improvement on the ITSM platform and addressing … About You Essential: Knowledge of Configuration Management principles. Ability to manage multiple high-priority tasks effectively. Experience in stakeholder communication and reporting, including KPIs and MPIs. Strong background in CMDB orchestration, data modeling, and engaging data consumers and suppliers. Understanding of IT Asset Management, Technology Lifecycles, Change Portfolio, Security, etc. Experience with BMC Remedy and integrations. Experience in the Payments More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

IT Service Management Lead

London, United Kingdom
Chubb Ltd
for ensuring that incidents are resolved in a timely manner, problems are identified and remediated, and changes are managed effectively to minimize disruption to the business. In addition, the CMDB data quality in the regions as basis for all ITSM processes will be another key responsibility. A key focus for the role holder will be to Identify, Develop and Implement … Stay abreast of industry trends and best practices related to incident, problem, and change management and apply this knowledge to continuously improve the organization's processes Ensure and maintain CMDB data quality (Cis and Apps) for the region in close collaboration with the global ServiceNow team and infrastructure chapters Qualifications Position Requirements Bachelor's degree in Computer Science, Information Systems More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

SAP QA Testing & Business Analyst

London Area, United Kingdom
HCLTech
and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯
Posted:

SAP QA Testing & Business Analyst

City of London, London, United Kingdom
HCLTech
and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root cause analysis, and work closely with development teams for resolution. Ensure QA processes align with ITIL framework and banking governance standards. 2Business Analysis More ❯
Posted:

Service Asset Configuration Manager

Glasgow, Lanarkshire, Scotland, United Kingdom
Hybrid / WFH Options
Virgin Money
/License Management specialists to provide first class service utilising ITIL & ISO standards, whilst providing support for all of VM's Banking areas in relation to the fundamental Configuration Management Database within ServiceNow whilst developing & maintaining operational processes for both the Hardware and Software Asset Management functions. What you'll be doing Influence, engage and be an active and effective … Hardware Asset Management controls including asset monitoring, compliance, cost oversight and reporting as well as Configuration Management controls to identify, control, report, control and validate the Configuration Management Database (CMDB). Leading conversations across the area on asset cost saving initiatives, leadership of cost challenge initiatives and their delivery and identifying opportunities to influence budgets and specifically, third party spend … to drive a more efficient organisation. Establishing and promoting Configuration Management processes to deliver and enrich CMDB's data interaction with other ITIL processes across TOCS and the wider organisation. Management of SACM control risks and managing audit items effectively. Raising SACM awareness and capability (knowledge, skills and competence) of all colleagues across through strategic and focussed communication activities. We More ❯
Employment Type: Full-Time
Salary: £57,000 - £82,000 per annum
Posted:

Junior BI Developer (PowerBI/ServiceNow)

London, South East, England, United Kingdom
Human Capital Ventures
to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯
Employment Type: Full-Time
Salary: £34,000 - £40,000 per annum
Posted:

IT Manager

London
Nexus Jobs Limited
IT Manager Purpose To be part of the IT Leadership Team in Europe focused on education and learning through the delivery of quality IT services and associated support to schools, departments, and associated businesses. This role will manage the IT More ❯
Employment Type: Permanent
Posted:

IT Business Analyst (ServiceNow Reporting)

City of London, London, England, United Kingdom
Human Capital Ventures
to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯
Employment Type: Full-Time
Salary: £34,000 - £40,000 per annum, Inc benefits
Posted:

Data Analyst (ServiceNow)

London, South East, England, United Kingdom
Human Capital Ventures
to the optimization of ITIL-aligned processes, in particular Incident, Request, Problem, Change, and Service Level Management. Maintain documentation of reporting methodologies, definitions, and data sources within ServiceNow. Support CMDB data integrity and integration for accurate reporting and analysis. Gather business and technical requirements for IT reporting needs and translate them into ServiceNow reporting solutions. Present key findings and insights More ❯
Employment Type: Full-Time
Salary: £34,000 - £40,000 per annum
Posted:

SC cleared ITOM Architect - Inside IR35

Idmiston, Wiltshire, United Kingdom
LA International
for ITOM and HAM implementation. Required Skills and Experience: Proven experience as a ServiceNow Technical Architect with focus on ITOM and HAM Strong hands on experience with ServiceNow Discovery, CMDB and Hardware Asset Management. In depth understanding of the hardware asset lifecycle and how Discovery contributes to asset accuracy. Knowledge of MID Servers, network protocols, and cloud discovery methods. Ability More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Enterprise Solutions Architect - CRM, ERP

United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
microservices, API-driven and event-driven design patterns. Practical exposure to cloud platforms (preferably Azure), CI/CD pipelines and Agile frameworks (Scrum/Kanban). Solid understanding of CMDB, data management and information-security principles. Clear, concise communication style Eligibility for BPSS clearance Why join their team Hybrid working with free on-site parking and a culture that values More ❯
Employment Type: Permanent
Salary: GBP 75,000 - 95,000 Annual
Posted:

Enterprise Solutions Architect - CRM, ERP

Solihull, West Midlands, Illshaw Heath, West Midlands (County), United Kingdom
Hybrid / WFH Options
Applause IT Recruitment Ltd
microservices, API-driven and event-driven design patterns. Practical exposure to cloud platforms (preferably Azure), CI/CD pipelines and Agile frameworks (Scrum/Kanban). Solid understanding of CMDB, data management and information-security principles. Clear, concise communication style Eligibility for BPSS clearance Why join their team Hybrid working with free on-site parking and a culture that values More ❯
Employment Type: Permanent
Salary: £75000 - £95000/annum Benefits
Posted:

ServiceNow Technical Consultant

United Kingdom
InterQuest Group (UK) Limited
stakeholders. Key Responsibilities: • Analyse business requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal More ❯
Employment Type: Permanent
Salary: £75,000
Posted:

ServiceNow Technical Consultant

South West, England, United Kingdom
Interquest
stakeholders. Key Responsibilities: • Analyse business requirements and translate them into technical solutions on the ServiceNow platform. • Design, develop, and customize ServiceNow applications and modules including Incident, Problem, Change, Asset, CMDB, Knowledge, Request, and Service Catalog. • Develop workflows, business rules, UI actions, client scripts, and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal More ❯
Employment Type: Full-Time
Salary: £50,000 - £75,000 per annum
Posted:

ServiceNOW Solution Architect

United Kingdom
Hybrid / WFH Options
DXC Technology Inc
learning continuously from experience and seeking out development opportunities. Proficiency in programming languages, operating systems, and relevant software. Extensive experience in business solutions, with a focus on CSDM/CMDB roles. In-depth knowledge of the business environment, industry trends, and competitor products and services. Strong communication skills to effectively interact with customers, support personnel, and management. Proven leadership skills More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Staff Technical Product Manager (Visa Sponsorship Available)

Cheltenham, Gloucestershire, United Kingdom
Techwaka
their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Senior Staff Technical Product Manager

Cheltenham, Gloucestershire, United Kingdom
Energy Consulting group
their downstream implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITSM Architect / Designer

London, United Kingdom
Hybrid / WFH Options
Mentmore Recruitment
in change advisory boards, governance forums, and design reviews. Framework Development: Contribute to the evolution of service design methodologies and best practices, such as ITIL and TOGAF. Service Catalogue & CMDB: Support the ongoing development of the service catalogue and configuration management database (CMDB) architecture. Skills & Experience Required Essential: Proven experience in IT service architecture, ITSM, or service design roles within More ❯
Employment Type: Permanent
Salary: £75000 - £80000/annum Benefits + Bonus
Posted:

Service Now Project Manager - Financial Services

London, South East, England, United Kingdom
Hybrid / WFH Options
Computappoint
modules to meet business and regulatory needs. Key Responsibilities: Lead ServiceNow Phase 1 implementation, ensuring functional parity with current service management platform. Design and implement a fit-for-purpose CMDB with automated updates and full estate coverage. Deliver integrated Incident, Problem, and Change Management modules. Oversee creation of a user-centric Service Portal and standardised Service Catalogue. Ensure integration with … agreed terms. Oversee Go-Live and Hypercare phases for a smooth production transition. Experience/Skills Required: 10+ years’ experience delivering enterprise-scale ServiceNow ITSM implementations. Deep expertise in CMDB, CSDM, service taxonomy, and Incident/Problem/Change Management. Proficient in ServiceNow configuration, API integration, and workflow automation. Experience with automated discovery, CI/CD, and service impact analysis. More ❯
Employment Type: Contractor
Rate: £650 - £850 per day
Posted:

IT Service Owner

Salford Quays, Salford, Lancashire, England, United Kingdom
Hybrid / WFH Options
Bupa UK
Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with More ❯
Employment Type: Full-Time
Salary: £44,000 - £50,000 per annum
Posted:

ServiceNow Analyst

London, United Kingdom
Hybrid / WFH Options
Morson Talent
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £500-600 per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to implement … an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business services More ❯
Employment Type: Contract, Work From Home
Rate: £500 - 600 per day + inside IR35 & remote
Posted:

ServiceNow Analyst

London, United Kingdom
Morson Talent
ServiceNow Analyst (CMDB focus) - CONTRACT/REMOTE/6 MONTHS Remote with occasional travel to central London. (not expensed) £(Apply online only) per day Inside IR35 ASAP interviews, ASAP start 6 month contract with opportunity of extension. Position Overview: My client is seeking an experienced ServiceNow analyst to join their Cyber Security Maturity Programme. The role centres on assisting to … implement an Enterprise CMDB across the enterprise consolidating asset data from a variety of sources and integrating into Operation, Security and Business processes and tools to help strengthen their cybersecurity posture. Key Responsibilities: • Implement and optimise a comprehensive service-aware CMDB that maps business services to technical components. • Develop the implementation of service mapping to establish clear relationships between business More ❯
Employment Type: Contract
Rate: £500 - £600/day inside IR35 & remote
Posted:

ITSM Technical Support Engineer (Remote in the UK)

United Kingdom
Hybrid / WFH Options
Ivanti
able to work well with others as part of a team but at the same time able to work independently What skills are nice to have: Knowledge of ITSM, CMDB and ITIL business processes Experience troubleshooting Microsoft Internet Information Services (IIS) and associated protocols Experience with troubleshooting Networking issues Strong troubleshooting/root cause isolation skills Familiarity with AWS, Azure More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

ITSM Technical Support Engineer (Remote in the UK)

Daresbury, Cheshire, United Kingdom
Hybrid / WFH Options
Ivanti
able to work well with others as part of a team but at the same time able to work independently What skills are nice to have: Knowledge of ITSM, CMDB and ITIL business processes Experience troubleshooting Microsoft Internet Information Services (IIS) and associated protocols Experience with troubleshooting Networking issues Strong troubleshooting/root cause isolation skills Familiarity with AWS, Azure More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Service Desk Engineer

London, United Kingdom
Spotlight Sports Group
management for consumables and hardware and software provision. Ensuring support and operational procedure documents are kept up to date for day to day activities and tasks. Maintaining the Configuration Management Database for Racing Post assets. B2B 1st line triage and life cycle management ITIL Incident Management using a Service Management toolset following an established best practice framework process. Internal Customers More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:
CMDB
10th Percentile
£37,500
25th Percentile
£51,250
Median
£59,500
75th Percentile
£75,625
90th Percentile
£124,125