51 to 75 of 83 CMDB Jobs in the UK

Configuration Analyst, you will: Manage ICT Assets: Record and report on both hardware and software assets, ensuring data accuracy in our Configuration Management Database (CMDB) following ITILv3 Asset Management processes. Support On-boarding Processes: Assist in the on-boarding of new ICT assets and ensure their seamless integration into … CMDB through the Change Management process. Conduct Audits: Perform periodic audits of ICT assets, ensuring all are accurately reflected in the CMDB. Your travels will take you to various locations, ensuring our asset data is spot on! Collaborate and Share Knowledge: Work alongside our ICT team to share best practices ...

alert correlation, deduplication, suppression, and maintain operational intelligence signals. Design and tune service health dashboards including alert console, service health, and impact maps. Ensure CMDB and CSDM model integrity; manage Discovery scheduling and assess potential network impact. Provide technical leadership during complex, multi-tier, multi-tenant implementations focusing on system … SNMP traps, REST/SOAP, MID Server, webhooks. Strong JavaScript/Glide API experience for custom logic and alert action adjustments. Expertise in CMDB and CSDM, including horizontal and cloud-based Discovery on AWS, Azure, GCP. Knowledge of service mapping, ability to create and debug patterns for application services. Sound ...

Asset Management (HAM). Define asset lifecycle processes , governance models, and platform best practices. Architect integrations between ServiceNow ITAM and enterprise systems such as CMDB, procurement platforms, discovery tools, and financial systems. Support implementation of automated asset discovery, tracking, and reconciliation processes. Collaborate with infrastructure, operations, and finance teams … . Strong expertise in ServiceNow IT Asset Management (ITAM) including SAM and HAM . Hands-on experience with ServiceNow platform configuration, workflows, integrations, and CMDB . Experience integrating ServiceNow with discovery tools, procurement systems, and enterprise platforms . Strong understanding of IT asset lifecycle management and governance frameworks . Experience ...

reliable solutions including custom applications, orchestration, and third-party integrations . Lead ServiceNow instance strategy , including deployments, upgrades, migrations, and multi-instance consolidation. Support CMDB enrichment and CSDM-aligned implementations , ensuring data quality and architectural integrity. Apply Gen AI and Agentic AI capabilities within ServiceNow, contributing to intelligent automation … ServiceNow where appropriate. Experience restructuring Knowledge Management and catalog taxonomy, including large-scale rationalisation initiatives. Strong experience delivering CMDB and CSDM-aligned architectures . Solid understanding of ITIL processes and their implementation within ServiceNow. Excellent stakeholder engagement, communication, and leadership skills. If you are interested or would like to know ...

architected, configured, and governed in a scalable, secure, and sustainable way. The Platform Designer shapes the end to end platform design across CMDB, integrations, and core workflows, enabling major transformation activities and long term service evolution Skills: Deep expertise in ServiceNow platform design across ITSM, CMDB, Discovery, ITOM, and IntegrationHub. … Strong capability in CMDB architecture, CI class modelling, relationship design, and data governance. Strong understanding of API/web service design (REST/SOAP), MID Server patterns, spokes, and automation workflows. Experience designing Scoped Applications, secure configuration models, and platform-level controls. Knowledge of ITIL v4, service design principles ...

improvement of transition frameworks and processes. Identify risks, issues, and dependencies, ensuring effective mitigation. ServiceNow & Documentation Use ServiceNow to manage Transition artefacts, Change records, CMDB updates, SLAs, and documentation. Ensure support models, knowledge articles, runbooks, SLAs/OLAs, and CMDB data are complete before go-live. Skills & Experience Essential Proven ...

solution delivery • 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery • Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers • Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems • Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows • Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models • Strong understanding ...

been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/Objectives … Define and maintain the ServiceNow technical roadmap Design end-to-end ServiceNow solutions aligned with enterprise architecture Provide architectural governance across ServiceNow implementations Oversee CMDB structure, data quality, and governance Implement and maintain the Common Service Data Model (CSDM) Work closely with delivery teams and stakeholders to support platform development ...

been commissioned to identifya skilled SC Cleared ServiceNow Architect to support the design and optimisation of the ServiceNow platform, with a focus on ITSM, CMDB and CSDM for one of their government clients. Must be UK based. Fully Remote. Long Term contract -Excellent Day Rate DOE. Job Responsibilities/Objectives … Define and maintain the ServiceNow technical roadmap Design end-to-end ServiceNow solutions aligned with enterprise architecture Provide architectural governance across ServiceNow implementations Oversee CMDB structure, data quality, and governance Implement and maintain the Common Service Data Model (CSDM) Work closely with delivery teams and stakeholders to support platform development ...

Strategy Support clients in defining ServiceNow platform roadmaps and governance frameworks Drive adoption of standardised workflows and platform capabilities Ensure alignment with CSDM and CMDB architecture best practices Delivery Leadership Guide development teams through design, build and deployment phases Provide technical oversight and architectural governance Ensure solutions are delivered efficiently … Strong understanding of ServiceNow platform capabilities and best practices Experience across multiple modules such as: ITSM, CSM, HRSD, ITOM Strong experience with: CSDM and CMDB architecture ServiceNow integrations (REST/SOAP APIs) Platform governance and release management Enterprise workflow design Certifications (Preferred) ServiceNow Certified System Administrator ServiceNow Certified Implementation Specialist ...

delivery of the end-to-end IT Asset Management (ITAM) and Configuration Management capability. Develop the full process framework, governance model, data standards, and CMDB/asset model required to meet CAF regulatory expectations. Design the IT Asset Management lifecycle, including process flows, RACI, control points, and supporting documentation. Develop … aligned asset register methodology, covering logical and physical assets, dependencies, data classifications, and infrastructure. Create a tool-agnostic CMDB/asset model, including CI classes, relationships, data standards, stewardship models, KPIs, and quality gates. Lead workshops with Technology, Security, Operations, and Service Management teams to establish ownership and governance. Define ...

will lead the design, implementation, and governance of the processes and controls required to meet these standards. Working closely with our in-flight CMDB programme, you'll ensure strong alignment between Asset Management and Configuration Management, driving accurate asset visibility, lifecycle control, compliance, and data integrity across the technology estate. … Controls 1 & 2 Design and implement end-to-end asset lifecycle processes Partner with Cyber Security, Technology, Procurement, and Finance Align Asset Management with CMDB data models and tooling Build reporting, controls, and audit readiness frameworks What we're looking for: Proven experience building or transforming an IT Asset Management ...

critical path and we need a strong ServiceNow developer. This person will be responsible for supporting the migration along with working across CMDB, Incident, problem, change and release management. Key Responsibilities Lead and support migration activities from PI7 to ServiceNow Analyze existing PI7 integrations and workflows and redesign them within … ServiceNow Design, configure, and develop ServiceNow modules CMDB, incident, problem and change modules and applications Build and maintain integrations using REST, SOAP, MID Server, and Integration Hub Configure and customize: Workflows/Flow Designer Business Rules UI Policies and UI Actions Forms and Service Catalog Develop inbound and outbound integrations ...

Title: ITAM and CMDB specialist Location: Coventry once a month Salary/Rate: £470 daily rate inside IR35 Start Date: 01/04/2026 Job Type : 6 month contract Company Introduction We have an exciting opportunity now available with one of our most established building society clients! They … maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management. Enforce and enhance policies ...

maintaining and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management. Enforce and enhance policies … processes and procedures for Software and Hardware Asset Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update ...

strategy incl. policies and operating model Embed governance supporting CIS Controls Design and implement end to end asset lifecycle processes Align Asset Management with CMDB data models and tooling Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability … Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands-on in a build environment Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

strategy incl. policies and operating model Embed governance supporting CIS Controls Design and implement end to end asset lifecycle processes Align Asset Management with CMDB data models and tooling Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability … Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands-on in a build environment Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

strategy incl. policies and operating model Embed governance supporting CIS Controls Design and implement end to end asset lifecycle processes Align Asset Management with CMDB data models and tooling Build reporting, controls, and audit readiness frameworks Skills & experience required: - Proven experience building or transforming an IT Asset Management (ITAM) capability … Strong knowledge of ITIL and Service Management practices Experience working with CMDB platforms. Understanding of CIS Controls and security governance Ability to operate strategically while remaining hands-on in a build environment Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive ...

SecOps modules including Security Incident Response, Vulnerability Response, Threat Intelligence, and Configuration Compliance. Lead integration of ServiceNow with key cybersecurity tools: SIEM, SOAR, EDR, CMDB, threat intelligence platforms, and OT/ICS systems. Collaborate across cybersecurity, IT, engineering, and energy operations to define secure workflows and automation for vulnerability … Deep understanding of security operations, incident response, vulnerability lifecycle, and integration of third-party cybersecurity tools. Hands-on technical expertise with ServiceNow workflows, scripting, CMDB, Discovery, and integrations (REST/SOAP, MID Server). Experience working in or supporting critical infrastructure sectors, preferably energy, utilities, or OT/ICS environments. ...

Hays are now looking for ServiceNow Technical Consultant for one of local clients: Up to £663 p/d Inside IR35 Remote Working Must be currently SC Cleared The ServiceNow Technical Consultant is responsible for ...

administration of EMEA asset and configuration records within ServiceNow, ensuring completeness, accuracy, and traceability throughout the asset lifecycle (onboarding, updates, transfers, and decommissioning). CMDB Governance & Data Quality Maintain CMDB hygiene through regular validation, reconciliation, and remediation of data quality issues, ensuring ServiceNow remains the single source of truth … System Support Provide first‐line ServiceNow system support to colleagues working in data centres and centralised teams, with a primary focus on asset and CMDB functionality. Finance & Commercial Support Work closely with Finance to support asset‐related cost tracking, depreciation, billing accuracy, and financial reconciliation. UAT & Continuous Improvement Conduct user ...

administration of EMEA asset and configuration records within ServiceNow, ensuring completeness, accuracy, and traceability throughout the asset lifecycle (onboarding, updates, transfers, and decommissioning). CMDB Governance & Data Quality Maintain CMDB hygiene through regular validation, reconciliation, and remediation of data quality issues, ensuring ServiceNow remains the single source of truth … System Support Provide first‐line ServiceNow system support to colleagues working in data centres and centralised teams, with a primary focus on asset and CMDB functionality. Finance & Commercial Support Work closely with Finance to support asset‐related cost tracking, depreciation, billing accuracy, and financial reconciliation. UAT & Continuous Improvement Conduct user ...

entire asset universe. From scanners in the field to software in the cloud, you'll own every stage of the lifecycle. Your CMDB and SAM systems will be the gold-standard sources of truth and your insights will help us reduce waste, sharpen spend and elevate reliability across the country. … cost Lead vendor relationships across hardware, software and tracking solutions Connect IT, Ops, Finance and Procurement so everyone stays aligned Own and optimise our CMDB and SAM tooling Deliver powerful reporting on utilisation, value, risks and cost efficiency Guide planning, forecasting and budgeting with data-driven insight Lead and develop ...

role mapping, and data quality SLAs. Integrate upstream sources/pipelines: OpenTelemetry (OTLP), Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka (with TLS), CMDB/ITSM enrichments, and AIOps/ML anomaly detection. Essential Skills & Experience Deep Splunk Enterprise expertise: SPL mastery, CIM alignment, KV stores/lookups/… guardrails. Security & compliance: TLS/mTLS, token/cert management, PII controls, auditability, role/index mappings. Automation & integrations: ITSM/ChatOps routing, runbooks, CMDB enrichment, webhook/AIOps integrations. Preferred/Desirable Hands-on experience in regulated/financial services environments. Certifications: Splunk Enterprise Certified Architect, Splunk ITSI Certified ...

role mapping, and data quality SLAs. Integrate upstream sources/pipelines: OpenTelemetry (OTLP), Prometheus exporters, Fluentd/Fluent Bit/Vector, Kafka (with TLS), CMDB/ITSM enrichments, and AIOps/ML anomaly detection. Essential Skills & Experience Deep Splunk Enterprise expertise: SPL mastery, CIM alignment, KV stores/lookups/… guardrails. Security & compliance: TLS/mTLS, token/cert management, PII controls, auditability, role/index mappings. Automation & integrations: ITSM/ChatOps routing, runbooks, CMDB enrichment, webhook/AIOps integrations. Preferred/Desirable Hands-on experience in regulated/financial services environments. Certifications: Splunk Enterprise Certified Architect, Splunk ITSI Certified ...