51 to 75 of 88 CMDB Jobs in the UK

Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery Manager, you will help transform fragmented service and asset information into structured, validated … technical, operational and business stakeholders to identify services, dependencies, ownership and support arrangements, helping establish the foundations for improved service management and operational resilience. CMDB Development Develop and populate configuration item (CI) structures and relationships. Cleanse, validate and reconcile existing configuration records. Support the preparation of migration-ready CMDB data. ...

across GE sites in Europe, aligning with stakeholders to drive enhancements, manage compliance, and oversee upgrades. You will bridge product, engineering, and operations, own CMDB/ServiceNow responsibilities, support cybersecurity and EVM activities, and partner with cross‐functional teams to deliver manufacturing improvements and strategic impact. #J-18808-Ljbffr ...

/xMDB architecture, build the capability, and lead its migration into operational use across the enterprise. The role owns the long‐term roadmap for CMDB/AMDB/xMDB, including service modeling, data quality, integrations, adoption, and the transition from fragmented configuration sources to a coherent, trusted platform. The ideal … engineering domains, including at least 3 years leading engineering or IT service management teams, often in globally distributed environments. Proven ownership of an enterprise CMDB/AMDB/xMDB platform as a trusted source of truth for services, infrastructure, and dependencies. Deep hands‐on experience with Jira Service Management, including ...

driving operational excellence across hybrid and multi-cloud environments. The ideal candidate will possess strong expertise in ServiceNow ITOM/TSOM modules, enterprise integrations, CMDB governance, and operational automation. This is a client-facing role requiring technical leadership, stakeholder engagement, and hands-on architectural delivery. Responsibilities Design and implement … environments Architect solutions using: ITOM Discovery Service Mapping Event Management Operational Intelligence Cloud Observability AIOps Define integration frameworks with monitoring and observability platforms Ensure CMDB governance, data accuracy, and service mapping optimization Implement AIOps-driven event correlation, anomaly detection, and operational automation Establish governance standards, architectural best practices, and platform ...

ServiceNow Designer (Telecoms) London (Hybrid) 6 Month Contract £450/day (Outside IR35) ServiceNow Designer needed with strong Telecoms industry experience. 6 Month Contract based in London (Hybrid). Start ASAP in July/August ...

Senior Consultant Technology – ServiceNow Functional Consultant Location – United kingdom, Warwick Key Skills Technical : ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Role – Senior Consultant Technology – ServiceNow Functional Consultant Location – United kingdom … Warwick Key Skills Technical : ServiceNow ITSM, ITIL, process design, functional consulting, requirements analysis, solution design, CMDB, service catalogue, workflow design, user stories, acceptance criteria, UAT, Agile delivery, reporting and stakeholder management. Soft Skill Strong understanding of ITIL processes, ITSM operating models and ServiceNow platform capabilities. Strong analytical, problem-solving ...

management and resolution of major incidents. Modern workplace management experience using Autopilot would be advantageous. Accurate IT hardware management using a Configuration Management Database (CMDB) and Active Directory (AD). Representing Capgemini at daily and weekly meetings with Production and Maintenance staff. Part of the out-of-hours-on-call ...

Solution/Platform Architecture roles. Strong expertise in ServiceNow Platform Architecture and enterprise solution design. Hands-on experience with ITSM, HRSD, SPM, IRM, CMDB, and CSM modules. Strong knowledge of CMDB , Configuration Management, and Discovery concepts. Experience with Flow Designer , IntegrationHub , and workflow automation. Expertise in REST APIs , web services … customers, enterprise architects, platform owners, and technical teams throughout the project lifecycle. Provide architectural guidance across multiple ServiceNow workflows including ITSM, HRSD, SPM, IRM, CMDB, and CSM . Translate business requirements into scalable, secure, and high-performing ServiceNow solutions. Develop architecture roadmaps and implementation strategies to support digital transformation initiatives. ...

remediation and self‐healing workflows integrated with observability and ITSM platforms. Evaluate, implement, and optimize AIOps and observability platforms, ensuring integration with monitoring tools, CMDB, incident workflows, knowledge systems, and automation frameworks. Present strategy, progress, and outcome metrics to senior leadership and influence decisions on tooling, process simplification, and operating … experience with observability and monitoring ecosystems spanning logs, metrics, traces, topology, alerting, and service mapping. Experience integrating AIOps capabilities with incident management, ITSM, CMDB, and automation platforms to improve operational workflows. Proven ability to lead teams, influence stakeholders, manage vendor relationships, and translate technical capabilities into measurable business value. Strong ...

systems. Process the collection, return, and tracking of leased IT equipment, including laptops and mobile phones. Maintain accurate records within the Configuration Management Database (CMDB). Ensure stock and equipment locations are accurately documented and monitored. Stock & Deliveries: Assist with scheduled equipment deliveries and stock management activities. Move equipment ...

scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud, infrastructure, monitoring and enterprise applications Drive automation, workflow optimisation and AI-enabled service management initiatives … complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms, enterprise systems ...

solution delivery 5+ years of hands-on experience implementing and architecting BMC Helix/BMC Remedy ITSM solutions including Incident, Problem, Change, Request, Knowledge, CMDB, and Discovery Strong prior experience as a BMC Helix Technical Lead/Solution Architect, preferably supporting Tier 1 or Tier 2 telecom service providers Expertise … CMDB architecture, service modeling, data governance, reconciliation, normalization, and integration with OSS/BSS systems Hands-on experience with BMC Helix ITOM, including Event Management, Discovery, Integration Service, and automation workflows Extensive experience designing and developing solutions using Helix Innovation Studio, codeless applications, custom objects, and data models Strong understanding ...

Strong hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain … Helix Discovery for CMDB population and CI relationship mapping. Implementing SLAs/OLAs, automation rules, escalation policies, and approval workflows. Acting as technical escalation point, monitoring platform health + managing upgrades/patches. Other Tasks: BMC Helix iPaaS/Integration Service, AR System workflows, Filters, Escalations, Active Links + Smart ...

Data Resilience Technical Consultant ServiceNow GRC/CMDB/Data Resilience/Operational Resilience £750 per day Manchester, Birmingham, Edinburgh or Bristol Hybrid working - 2 days per week onsite We're working with a major UK financial services organisation that is building out a new Data Resilience capability within … scrutiny through accurate, complete and well-maintained evidence What we're looking for You'll need strong hands-on experience across: ServiceNow GRC ServiceNow CMDB modelling ServiceNow Discovery Flow Designer Workflow automation Data models, asset relationships and complex data flows Data resilience principles, including integrity, availability, recovery and encryption Requirements ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design and deliver custom … System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM Discovery, CMDB modelling or Service Mapping desirable. Experience within a legal services environment desirable. Familiarity with Agile/Scrum methodologies and modern web technologies desirable. ServiceNow Developer ...

refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles, and certified … waste disposal. CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness. Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly. Procurement & Financial Tracking: Monitor purchase orders, vendor deliveries ...

deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads.The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms. Key Responsibilities Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles … certified e-waste disposal. CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness. Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly. Procurement & Financial Tracking: Monitor purchase orders ...

Govern end-to-end asset lifecycle activities: planning, procurement, receipt, deployment, moves/adds/changes, maintenance/refresh, replacement, retirement and disposal * Drive CMDB alignment and asset repository consistency, improving inventory and configuration data integrity * Design integrations across asset lifecycle, including CMDB platforms, discovery tools, procurement, ERP and service … Management, Enterprise Architecture or Service Management * Proven ability to design and implement enterprise HAM operating models and lifecycle governance * Strong hands-on understanding of CMDB management and architecture alignment * Experience working across procurement/supply chain and financial asset management processes * Comfortable operating in large workplace, datacentre or infrastructure environments ...

asset life cycle activities: planning, procurement, receipt, deployment, moves/adds/changes, maintenance/refresh, replacement, retirement and disposal * Drive CMDB alignment and asset repository consistency, improving inventory and configuration data integrity * Design integrations across asset life cycle, including CMDB platforms, discovery tools, procurement, ERP and service management ecosystems … Enterprise Architecture or Service Management * Proven ability to design and implement enterprise HAM operating models and life cycle governance * Strong hands-on understanding of CMDB management and architecture alignment * Experience working across procurement/supply chain and financial asset management processes * Comfortable operating in large workplace, datacentre or infrastructure environments ...

maintaining, and continuously improving the IT Asset (ITAM) services, ensuring efficient creation, maintenance and management of the Asset and Configuration Management Data Base (AMDB & CMDB) and CMS tools including: Definition, Creation and Implementation of effective processes and controls for Software and Hardware Asset and License Management. Enforce and enhance policies … processes and procedures for Software and Hardware Asset Management. Ensure the AMDB and CMDB is definitive, up-to-date, accurate and the correct source for all IT Infrastructure hardware and applications. Auditing and verifying the integrity of the CMDB, to identify issues with, and improve processes associated to the update ...

auditableandlow-frictionfor engineering teams. You will own the design and engineering of ITSM change enablement workflows withinJira Service Management, integrating change, incident, request and CMDB/service managementcapabilities with monitoring, CI/CDand observability platforms. The mandate is to move change control from manual governance into platform-enabled, policy-driven … Platform Engineer, you should have experience with; Hands-on engineering experience in JiraSM Ability to design, configure, and scale ITSM workflows (incident, change, request, CMDB) and integration ITSM platforms with monitoring, CI/CD, and observability Experience designing and embedding AI Ops capabilities into ITSM products and workflows Some other ...

Your responsibilities: Support administration and maintenance of BMC Helix ITAM and CMDB platforms across enterprise retail environments. Maintain accurate configuration item (CI) data, asset relationships and service mappings aligned. Develop and enhance automated workflows using Flow Designer to improve operational efficiency and service delivery. Collaborate with infrastructure, cloud, application … support teams to ensure CMDB data quality and governance. Perform data analysis, reconciliation and remediation activities to improve asset and configuration accuracy. Support onboarding of applications, infrastructure components, and business services into CMDB and ITAM platforms. Assist in implementing service management best practices, governance controls, and process improvements aligned with ...

maintain ServiceNow modules, including user and group management, access controls and data integrity. Configure and support ServiceNow modules including Incident, Problem, Change, Request, CMDB, Knowledge and Service Catalogue. Monitor platform performance, troubleshoot issues and coordinate resolution with support partners where required. Support integrations with third-party systems and tools. Maintain … platform upgrades, changes and ongoing maintenance. Support business users with ServiceNow processes and best practice. Configure and schedule reports, notifications and system alerts. Manage CMDB health and support the creation and maintenance of user training materials. Key Experience Proven ServiceNow administration and configuration experience. Knowledge of ServiceNow modules including ITSM ...

organisation seeking an SC Cleared ServiceNow Administrator to support the ongoing operational management of their ServiceNow CMBD environment. Responsibilities: Manage and maintain the ServiceNow CMDB in a BAU environment. Ensure CI accuracy and data quality. Maintain new and updated service mappings. Monitor and improve Discovery data quality. Support the ServiceNow … Centre of Excellence (CoE). Participate in the CMDB working group. Drive outcomes with CI Data Owners. Produce CMDB reporting and governance metrics. Requirements: Proven experience administering ServiceNow CMDB. Strong understanding of Configuration Management and CMDB best practices. Experience with CI data quality, Service Mapping and Discovery. Ability to engage ...