151 to 152 of 152 Capacity Planning Jobs in the UK

Select how often (in days) to receive an alert: Senior Manager, Tech Transformation Strategy & Planning Department: INFORMATION TECHNOLOGY Location: GB INTRODUCTION JOB PURPOSE The Senior Manager, Tech Transformation Strategy & Planning will lead the coordination of Burberry's Technology Transformation, ensuring alignment of tech demand to strategic business outcomes. The role will manage the overall roadmap, operate the technology … managed effectively. Maintain a transparent, prioritised pipeline of technology initiatives, tracking their progression from intake through to delivery. Facilitate Business Demand Forums, enabling alignment of technology priorities with business capacity and strategic drivers. Oversee the definition and validation of measurable benefits for all technology initiatives, ensuring clear value articulation. Track and report on benefits realisation throughout and beyond the … advisor on transformation priorities, demand shaping, and benefits tracking. PERSONAL PROFILE Significant experience in Technology Transformation or Portfolio Management within a global organisation. Proven expertise in demand management and capacity planning. Strong understanding of governance frameworks and assurance processes. Exceptional stakeholder management skills, with the ability to influence at senior leadership levels. Strong analytical skills, with experience of portfolio More ❯

The Role: We're on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling platforms. You'll … increasing right party contacts. We're based in Aylesbury and currently work from the office one day a week - every Wednesday. What you'll be doing: Leading the Workforce Planning function to deliver accurate capacity plans Managing inbound and outbound campaigns, including the development of new strategies Analysing dialler and contact data to inform tactical and strategic decisions … channels and mediums Organised, adaptable and able to work to performance targets Skilled in coaching and training with a clear, professional approach Knowledge of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing More ❯