1 to 25 of 34 ConnectWise Jobs in the UK

client-focused attitude A full UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning Interested? Apply here for a More ❯

client-focused attitude •A full UK driving licence Nice to Have: •Experience in IT support (ideally 3 years or more) •Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM •Exposure to firewalls such as Sophos, Cisco or Ubiquiti •Experience with Datto, Veeam, ShadowProtect, ESET •Industry certifications and a willingness to continue learning Interested? Apply here for a More ❯

client-focused attitude • A full UK driving licence Nice to Have: • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning Interested? Apply here for a More ❯

Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgment. Experience with ConnectWise or similar ticketing system preferred. Financial services industry and MSP experience preferred. More ❯

Experience with business continuity and restore procedures in hybrid environments Endpoint Protection - Familiarity with enterprise-grade tools such as ESET, SentinelOne, Fortinet MSP Technologies - Use of tools like NinjaOne, ConnectWise, Halo PSA, or Autotask (preferred) Candidate Profile Minimum of 3 years' experience in a technical support or IT engineering role within a managed services environment Strong diagnostic and troubleshooting skills More ❯

day from home) Responsibilities Technical support Be the main point of contact for escalations within the service desk: Lead Problem and Major Incident investigations Efficiently progress tickets within ConnectWise Manage - resolve Incident, Problem and 'non-standard' Request tickets as assigned Consult senior colleagues in the Professional Services team or Microsoft/third-party support as required Keep detailed notes and More ❯

ticket resolution rate. Some exposure to project work including office relocations, data migrations, and booking couriers for client equipment is desirable. Broad technical knowledge should include solutions such as ConnectWise, RMM systems (Asio/Addigy), Mac & Windows OS, Active Directory/Azure Active Directory, Virtual machines (Oracle & Hyper-V), hardware build/deployment, printers/peripherals, cloud services (Microsoft More ❯

Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP … DrayTek devices Good knowledge of Microsoft 365 and hands-on experience with Microsoft Azure Windows Server and Active Directory administration Experience with PowerShell scripting (bonus, not required) Experience with ConnectWise (desirable) Excellent communication skills A proactive, problem-solving mindset and eagerness to learn If you're looking to progress your career in a fast-paced, supportive MSP environment, apply now More ❯

and a proactive, client-focused attitude • A full UK driving licence • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯

but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi-task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional More ❯

but on occasions also onsite at client offices. Effectively communicate with both clients and peers ensuring timely responses. Record all work activities in a timesheet in our ticketing system (ConnectWise). Must be able to multi-task client issues when applicable. Document technical issues and take ownership of escalating issues to the appropriate SME team. Must be amenable to occasional More ❯

Meraki, UniFi, or DrayTek Assist with the onboarding of new clients and contribute to infrastructure projects Liaise directly with clients, providing updates and delivering high-quality customer service Use ConnectWise (or similar PSA/RMM tools) to manage tickets and monitor systems Mentor junior engineers and contribute to ongoing service improvements Key Requirements: Previous 2nd Line experience within an MSP … DrayTek devices Good knowledge of Microsoft 365 and hands-on experience with Microsoft Azure Windows Server and Active Directory administration Experience with PowerShell scripting (bonus, not required) Experience with ConnectWise (desirable) Excellent communication skills A proactive, problem-solving mindset and eagerness to learn If you're looking to progress your career in a fast-paced, supportive MSP environment, apply now More ❯

Recovery, Cisco, SAN (e.g., EMC, Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgement. Experience with ConnectWise or similar ticketing system preferred. More ❯

on training with senior IT engineers and team leads. Mentoring and career support to grow your technical skills and confidence. Real-world experience with ITIL frameworks, ticketing systems like ConnectWise, and managed service environments. Development in Microsoft technologies, cloud platforms, and customer service best practice. What You’ll Need: A genuine interest in IT and solving technical issues. Some hands More ❯

o Veeam Backup o Email Security; Mimecast, Trend, ProofPoint • Preferred Technical Skills: o PowerShell Scripting o Microsoft SQL Server Administration o Cisco Umbrella o Darktrace o Duo MFA o ConnectWise RMM o External IP Scanning Security technologies. o Sentinel One Anti-Virus o HP Aruba Switches The targeted base compensation for this role is £35,000- £40,000 per year More ❯

for automation and system administration. Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, firewalls, VPNs, and routing. Knowledge of RMM tools and ticketing systems such as Autotask, ConnectWise, or similar. Excellent documentation, customer service, and troubleshooting skills. MSP experience is essential for this role Benefits Up to £60,000 DOE Hybrid working environment with flexibility (1-2 days More ❯

for own continual professional development, ensuring up to date industry and technical knowledge in line with business needs. Ensure all time is captured within accurate time entries within the Connectwise Manage PSA tool Qualifications & Experience: Ability to configure, troubleshoot issues using: Windows Server Platforms. Microsoft Exchange Online + Server experience. Office 365 experience (SharePoint, Teams, Onedrive etc). PC/ More ❯

well in a team. Ability to prioritize and manage multiple tasks in a fast-paced environment. Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft Fundamentals Experience using ConnectWise Control and Manage (PSA) Experience creating and documenting knowledge base articles What we will offer you Competitive salary (DOE) Free office snacks 1 Week Christmas shutdown Extra day off for More ❯

Responsibilities: MSP background essential - you're used to a fast-paced, client-focused environment Strong experience with Microsoft Office 365 (Outlook, Teams, SharePoint, OneDrive) Familiarity with ticketing tools like ConnectWise or similar RMM/PSA platforms A can-do attitude with a passion for IT support and customer service Excellent troubleshooting and communication skills Key Requirements: MSP - Experience 1 year … Microsoft 365 Suite Windows 10/11, Active Directory ConnectWise (or similar service desk tool) Networking fundamentals (DNS, DHCP, VPNs - basic level) Excellent customer service skills Proactive and can do attitude Real team player qualities If you're ready to take on a new challenge and have what my client is looking for please apply for immediate consideration. More ❯

IT problems everything from password resets and printer issues to basic Office 365 and network support. You ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service … Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You ll be joining a professional, well-run team where support means more than just logging calls. Great More ❯

IT problems – everything from password resets and printer issues to basic Office 365 and network support. You’ll be working in a structured team with proper tools and processes (ConnectWise, remote monitoring, SLAs). It’s a busy, customer-facing job with 20+ tickets a day and clear escalation routes when needed. Ideal experience: 1 years in a helpdesk, service … Active Directory Confident handling printers, desktops, basic networking (TCP/IP) Strong communication and customer service skills Ability to multitask and work to SLAs Desirable: Experience with ticketing systems (ConnectWise/ServiceNow ideal) SharePoint, Intune, or Wi-Fi troubleshooting experience Why Apply? You’ll be joining a professional, well-run team where support means more than just logging calls. Great More ❯

mindset and attention to detail. Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home position. Competitive opportunities for professional More ❯

role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking to More ❯

role. Scripting and automation experience (PowerShell, SQL). Familiarity with systems like Autotask, O365, Azure, VMware, and 3CX. Nice to Have: Experience improving service desk workflows. Exposure to ITIL, ConnectWise, ServiceNow, or customer portals. What’s On Offer: Full ownership of impactful tech projects. Supportive team culture with growth opportunities. Paid training and certification support. The client is looking to More ❯

Responsibilities: - Provide 1st (and some 2nd) line support by remotely troubleshooting, resolving and escalating incidents - Answer service desk calls and log tickets on their PSA (Professional Services Automation software), ConnectWise - Attend client sites when required - Produce and maintain accurate technical documentation - Assist with the deployment of client and internal projects when required Requirements: - Previous experience working within a 1st Line More ❯