Chorley, Lancashire, North West, United Kingdom Hybrid / WFH Options
Nextech Group Limited
IT security best practices, firewall configurations, MFA, and anti-virus solutions. * Knowledge of PowerShell scripting and automation tools. * Familiarity with ITSM platforms (e.g., HaloPSA, ConnectWise, Autotask). * Awareness of compliance standards (e.g., GDPR, ISO 27001). * Relevant industry certifications: Microsoft Certified: Azure Administrator, MCSA, CompTIA Network+, Cisco CCNA, ITIL Foundation. More ❯
Support of Sophos or similar product for endpoint threat management Basic understanding of virtualization platforms such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Atlas Technica is proud to be an Equal Employment Opportunity More ❯
Equallogic), and Cyber Security (e.g., IPS, IDS). Impeccable verbal/written communication. Exhibit a high-level of professionalism and sound judgement. Experience with ConnectWise or similar ticketing system preferred. More ❯
V/VMware. VOIP telephony support (3CX, Horizon). Remote Desktop solutions (Azure WVD, RDS). MDM solutions (Intune, Hexnode, etc.). Experience with ConnectWise Manage, Automate RMM tools, and IT Glues If you’re an experienced Service Desk Engineer looking to take the next step in your career, we More ❯
for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯
for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯
Hemel Hempstead, Hertfordshire, Apsley, United Kingdom
Healthy Careers
for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of Microsoft 365, Azure, Windows Server and Desktop operating systems. Strong networking fundamentals (DNS, DHCP, VPN, routing, switching) and More ❯
Keswick, Cumbria, North West, United Kingdom Hybrid / WFH Options
Recruitment Revolution
UK driving licence Nice to Have: Experience in IT support (ideally 3 years or more) Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM Exposure to firewalls such as Sophos, Cisco or Ubiquiti Experience with Datto, Veeam, ShadowProtect, ESET Industry certifications and a willingness to continue learning More ❯
CA12, Braithwaite, Cumbria, United Kingdom Hybrid / WFH Options
RecruitmentRevolution.com
UK driving licence Nice to Have: • Experience in IT support (ideally 3 years or more) • Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM • Exposure to firewalls such as Sophos, Cisco or Ubiquiti • Experience with Datto, Veeam, ShadowProtect, ESET • Industry certifications and a willingness to continue learning More ❯
Employment Type: Permanent
Salary: £27000 - £37000/annum Depending on Experience
Keswick, Cumbria, United Kingdom Hybrid / WFH Options
Recruitment Revolution
UK driving licence Nice to Have: •Experience in IT support (ideally 3 years or more) •Familiarity with VoIP systems and MSP tools such as ConnectWise or NinjaRMM •Exposure to firewalls such as Sophos, Cisco or Ubiquiti •Experience with Datto, Veeam, ShadowProtect, ESET •Industry certifications and a willingness to continue learning More ❯
Firewall, and Networking support VoIP support and configuration IT hardware support (laptops, desktops, printers, routers, UPS) Endpoint security and cybersecurity best practices Experience with ConnectWise Automate and Manage Troubleshooting, problem-solving, and client-facing skills This is a fantastic opportunity for IT professionals ready to bring their expertise into a More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
DMA Recruitment
Firewall, and Networking support VoIP support and configuration IT hardware support (laptops, desktops, printers, routers, UPS) Endpoint security and cybersecurity best practices Experience with ConnectWise Automate and Manage Troubleshooting, problem-solving, and client-facing skills This is a fantastic opportunity for IT professionals ready to bring their expertise into a More ❯
services is a plus. Hands-on technical experience required. Collaborative and positive mindset. Organized, analytical and thorough is a must. Proficient in Salesforce and Connectwise/ServiceNow, helpful. Hybrid (2-3 days in the office, meeting with customers in person). The Benefits of Working for Abacus: Generous annual leave More ❯
to prioritize and manage multiple tasks in a fast-paced environment. Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft Fundamentals Experience using ConnectWise Control and Manage (PSA) Experience creating and documenting knowledge base articles What we will offer you Competitive salary (DOE) Free office snacks 1 Week Christmas More ❯
Watford, Hertfordshire, United Kingdom Hybrid / WFH Options
GPL Technologies
Experience: 1+ years of experience in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow, or ConnectWise) is a plus. Certifications: CompTIA A+, ITIL Foundation, or other relevant IT certifications (preferred but not required). COMPENSATION & BENEFITS Fully remote work from home More ❯
/or route calls through to other engineers as required. Manage your ticket queue. Accurately log and efficiently progress tickets within the ticket platform (ConnectWise). Ensure detailed, consistent, and clear communication with the customers via tickets, emails, and phone at all times. Resolve tickets within your technical ability; collaborate More ❯
Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯
Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯
Services Provider (MSP or MSSP) Knowledge and technical understanding of Microsoft 365 and general business IT systems (including Azure, Intune & Autopilot) Experience in using ConnectWise Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident More ❯
Relevant experience of 3+ Years in a similar role (preference given to candidates with UK MSP experience) • Working Experience with ITSM tools such as ConnectWise, BrightGauge, SmileBack, ITBoost, Service Now Qualifications: • A degree in an IT-related subject • PRINCE2 Practitioner Certification for Project Management • Microsoft Certifications would be a bonus More ❯
in cloud systems, networking, enterprise software, and endpoint management. Preferred Qualifications: •Certifications: ITIL, Microsoft, CompTIA, Cisco, or cybersecurity. •Tools: Microsoft 365, Service Desk Plus, ConnectWise, Citrix, ERP platforms. What You Bring: •Service-driven leadership style with strong technical skills. •Ability to manage teams and vendors, delivering secure and scalable IT More ❯
analytical skills to track marketing performance and improve conversion rates Minimum 3 A levels, degree preferred Background in the IT service industry Experience using ConnectWise A working knowledge of Photoshop and InDesign Experience of B2B lead generation Experience with SEO best practices and tools like ahrefs or SEMrush What you More ❯
of Microsoft 365, Azure, Windows Server, and networking A genuine passion for automation and improving technical processes (PowerShell, scripting, Logic Apps) Strong experience with ConnectWise (ticketing, RMM, and documentation systems) Excellent communication skills and the confidence to lead client discussions and mentor junior team members A proactive and strategic mindset … Policy, DNS, DHCP, file services) Networking - Meraki, DNS, DHCP, VPNs, firewalls, switching/routing Automation & Scripting - PowerShell, Logic Apps, runbooks (desirable but not essential) ConnectWise - PSA, ticketing, RMM (essential experience) If you're ready to be apart of an amazing, ethical MSP where you will be playing an integral role More ❯
