Customer Support Executive Orla Rose is partnering with an ambitious start-up set to disrupt the proprietary trading landscape. We're driven by a passion for innovation, a commitment to transparency, and a bold vision to empower capital market traders around the globe. Using cutting-edge, AI-driven … are looking for: We’re searching for talented individuals to be part of a dynamic trading team and help us create a top-level customer experience for our traders worldwide. Our Customer Support team operate at the heart of our business. The service this team provides makes the … difference to our customers. The Customer Support Executive is responsible for providing exceptional support to retail traders, addressing their enquiries and issues through our ticketing system. You will play a crucial role in ensuring a positive customer experience and resolving problems efficiently whilst supporting our in-house More ❯
Customer Support Executive Orla Rose is partnering with an ambitious start-up set to disrupt the proprietary trading landscape. We're driven by a passion for innovation, a commitment to transparency, and a bold vision to empower capital market traders around the globe. Using cutting-edge, AI-driven … are looking for: We’re searching for talented individuals to be part of a dynamic trading team and help us create a top-level customer experience for our traders worldwide. Our Customer Support team operate at the heart of our business. The service this team provides makes the … difference to our customers. The Customer Support Executive is responsible for providing exceptional support to retail traders, addressing their enquiries and issues through our ticketing system. You will play a crucial role in ensuring a positive customer experience and resolving problems efficiently whilst supporting our in-house More ❯
businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯
East London, London, United Kingdom Hybrid / WFH Options
Colt Technology Services UK
businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Why we need this role: The Customer Success Executive is a pivotal, customer-facing role responsible for ensuring our largest enterprise clients achieve their critical business objectives through the … strategic use of solutions. By building long-term, value-driven relationships, this role navigates complex customer political landscapes and positions us as a trusted partner at all levels of the account. Success is rooted in creating and implementing customer success plans that align with customer goals, driving … paving the way for us to become a strategic thought partner by sharing relevant insights and leveraging internal expertise at the right moments. The Customer Success Executive also ensures seamless onboarding experiences, fosters ongoing customer engagement through regular touchpoints like reviews and training, and monitors key metrics More ❯
Customer Success Executive Who we are: Verifile is an award-winning leading provider of CV verification and background screening services using innovative technology and methodology. We carry out background checks on candidates to enable our clients to make informed and long-term rewarding recruitment decisions. As a Customer Success Executive , you will be key in ensuring our clients receive exceptional service and support, helping them achieve their desired outcomes with our products and services. About the role: Act as a proactive point of contact for clients, building strong relationships to understand their objectives and challenges. Develop … using CRM systems and data analysis tools to enhance client success. Desirable skills: Experience in the background screening or HR services industry. Knowledge of customer success methodologies and best practices. Wed also love you to: Ensure that the company values are reflected in your own work and behaviour: Put More ❯
surveying, and property management streamline their workflows, reduce manual admin, and deliver high-quality reports with ease. With a strong focus on innovation and customer success, we empower our users to work smarter and more efficiently. As part of our growing team, you’ll be joining a company that … values collaboration, continuous improvement, and a commitment to delivering exceptional service to our customers. As a Customer Support Executive, you are a key and integral part of the GoReport team. You will be responsible for; First Line Customer Assistance Respond to inbound customer inquiries via phone … email and live chat promptly and professionally, redirecting to team members where needed Comprehensively document and communicate customer issues in our CRM system to ensure a clear transfer of information internally and seamless experience for the customer Technical Troubleshooting Diagnose and resolve technical issues reported by customers, documenting More ❯
Caerphilly, Mid Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Recruitment Revolution
a $9 billion leader that can provide you with stability and exciting challenges, wed love to hear from you. The Role at a Glance: Customer Service/Sales Support Exec Caerphilly Office Based 3 Days Per Week/Hybrid Working Competitive Market Salary Plus Excellent Company Benefits Including Pension … chemicals & ingredients used in everyday products Culture: Work with real purpose. Grow how you want to. Be who you are Your skills/background: Customer Service, Client Relations, Internal and External Communication, IT Literate, Microsoft Office, CRM Software. As a Customer Service/Sales Support Exec, you will … be the first point of contact for our customers and a vital part of our fantastic Customer Service team. As the face of our business, you play a key role in building loyalty and trust. What your day might look like: + Working closely with your Account Manager to More ❯
Customer Success Executive | Blackburn, Lancashire | Full Time – Office based | £26,000 per annum Our client is a digital marketing agency, helping hundreds of clients over the last two decades. Established in 1998, they were an early SEO pioneer and continue to deliver and stay ahead of the market … passion is to help clients build highly successful businesses. They're experts in SEO, PPC & web design/development. They are looking for a Customer Success Executive to join their team in Blackburn to support them with their digital offering. The successful candidate will be someone who thrives More ❯
Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯
Customer Success Executive £30-35k base + Bonus London 1x a week Graduates with Internship or Placement experience in commercial, this is one for you! If you're looking to kickstart your customer success career in an ever-booming Education tech SaaS space, apply below. Work … and ambitious individuals that have embarked on a fantastic adventure at the cutting-edge of VR and AI technology. Responsibilities Onboarding new customers Managing customer relationships Helping accounts & our community grow Collaborating with Customer Support Key Skills required Experience in a customer-facing role. A genuine passion More ❯
the aim of providing prompt and efficient services to our customers across all UK B2C affiliate brands. The role will focus on supporting all customer touchpoints across their user journeys as well as resolving any inbound customer queries. The customer and their needs will be at the … heart of everything you do and improving their future experiences is your highest priority. Key Accountabilities: The Customer Operations Executive will deal with Spotlight Sports Group's heritage UK B2C brand, Racing Post. The job holder will cover a minimum of 5 days a week (including some weekend … work when required) to: Lead the way in proactively ensuring that all customer experiences are optimised and continuously improved on an ongoing basis Ensure that customers' expectations are realistically managed and reacted to through outstanding customer service, resulting in them receiving a polite and professional experience Manage customerMore ❯
Farnborough, midlands, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and More ❯
Farnborough, south east england, United Kingdom Hybrid / WFH Options
PASS by everyLIFE
Job Description: Technical Support/Customer Service Executive at everyLIFE Technologies Salary: £26,000 per annum, increasing to £26,500 following successful completion of 6-month probationary period. Plus paid on-call. Position Type: Permanent. Location: Hybrid with Farnborough head office Benefits include: 25 days holiday, private medical … scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’. Working Hours: Full time Start date: ASAP Reporting to: Head of Customer Experience The Customer Service team are a multi-disciplined, technical and customer-driven team delivering excellent service. The team currently spend … natural problem-solver. Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries. Provide emergency support out of hours on a rotational basis (after initial onboarding period). Use software tools to thoroughly investigate, test and More ❯
Sr Account Executive - Hybrid Nice to meet you! We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We're also a debt-free multi-billion-dollar organization on our path … re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. About the job The Customer Intelligence team is hiring a Senior Account Executive to assist customers and prospects in evaluating their Customer Experience strategies and modernizing their … Customer Engagement solutions. The role involves understanding business challenges, presenting SAS solutions, and building relationships with key accounts in the European market. The focus will be on driving growth in sectors like Financial Services, Retail, and TMT by leveraging existing relationships and creating new ones. This position offers a More ❯
Would you like to join a friendly, motivated & expanding software sales team as a Customer Success Executive with the aim to progress within the business? As an apprentice, you will work closely with your colleagues, gaining hands-on experience and developing a thorough understanding of your role. Role … This role is designed to support our Customer Success team in improving efficiency and enhancing customer satisfaction. You will be responsible for triaging technical support queries, helping customers get set up with coaching, managing diaries, and identifying opportunities for upselling and retention. You will also work closely with … marketing to develop case studies and testimonials. Key Responsibilities: Triage Tech Support: Handle initial support queries, determining the level of assistance required before escalation. Customer Onboarding & Coaching Calls: Contact existing customers to schedule coaching sessions for CSM and ensure they are set up for success. Diary Management: Manage calendars More ❯
Please Note Office Job Title Will Be: Customer Engagement Executive Location: Shoreham-by-sea (BN43 6PA) Salary - £25,000 + Commission OTE £35k-£45k Ready to shape the future of business technology while earning industry-leading commissions? Key Benefits: Uncapped Commission: Industry-leading structure with high % share of … businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling/… to each client. Principal Responsibilities/Duties: Maintain and adapt product knowledge. Outbound telesales and account management. Cross sell different products to the existing customer base. Understand the sales process from start to finish. Create opportunities through lead generation for surrounding teams covering all product offerings. Look for referrals More ❯
IT Customer Success Executive About the Company: We are a start-up Technology/SaaS business, dedicated to providing exceptional experience to travel and tourism based clients, helping our customers promote sustainable tourism via a world-class platform. We are looking for someone to join us to continue … demos, onboarding new customers etc. Build and maintain strong relationships with business partners. Troubleshoot and resolve basic technical issues with the platform. Provide exceptional customer service and support. Gain an in-depth understanding of the platform to become an expert user. Collaborate with the team during flexible meetups to … communication and relationship-building skills. Tech-savvy with the ability to quickly learn new systems and technologies. Previous experience in account management or a customer-facing role is a plus. Self-motivated, driven, and enthusiastic about working for a company in the travel and conservation industry. Benefits: Flexible working More ❯
the Role We have a fantastic product, great traction and great customers across the globe. We are now looking for a motivated and talented Customer Success Executive to help strengthen our existing relationships and provide a first-class service to our existing customers. You will be instrumental in … Responsibilities Onboarding new customers Facilitate demos and training around the product Design a success plan including clear Objectives and KPIs for and with each customer Support the rollout and implementation of the solution Build support documents to ensure a first class user journey Ensure all relevant stakeholders are engaged … and properly onboarded Managing customer relationships Manage multiple customers across a range of sectors/industries (with a focus on Further Education), build strong relationships with their personnel Be the customers' day-to-day point of contact, address their queries timely and effectively, ensuring they have a consistent, best More ❯
Customer Support Executive (Sales Processing) £27,000 - £30,000 + Progression + Training + Company Benefits Romsey Are you a Customer Support/Sales Administrator or similar, looking to join a well-established company specializing in designing and manufacturing innovative solutions, which will offer you personalised progression … internal teams. You will communicate with customers via the phone and email, ensuring sales enquiries are responded to swiftly. This role would suit a Customer support/Sales Admin looking for salary progression, training, onsite free parking, and the opportunity of a month's paid sabbatical after 6 years. … THE ROLE: * Process customer sales enquiries. * communicate with customers via email and phone calls. * Collaborate with internal teams. * Monday to Thursday 8.30 am to 5 pm/Friday 8.30 am to 4 pm THE PERSON: * Customer Support/Sales Admin * Looking to progress and grow their career * Full More ❯
clients, as an outsourced service provider. About the Role: Financial Advisers trust us with their clients, so ensuring we provide an incredible level of customer service is key. As a Customer Service Executive, you will take ownership and process requests received from our Advisers in a timely … opportunity to gain significant experience and make a meaningful impact within a dynamic team. Skills, Qualifications and Experience: Essential: Have experience of providing great customer service. If you have experience of working in finance or a contact centre before, even better (although not essential) Understanding of the Consumer Duty … Principles and Vulnerable Customer regulations Be an excellent communicator Have strong organisation and time-management skills Know your way around Microsoft Office applications or be willing to learn including PowerPoint, Excel, Outlook, and internet applications You will represent our brand, a very high level of professionalism is always expected More ❯
Customer Success Executive - German speaking Business financing wasn't designed for ecommerce. We think it's time to change that. We use tech to provide frictionless financing to ecommerce sellers. Storfund is available on 18 Amazon marketplaces and a growing number of other marketplaces around the world. Established … to Shanghai. Position Exciting opportunity for a highly motivated, target-driven individual to work in an Account Management role for Storfund. Reporting to the Customer Success Director, you will be responsible for building and managing relationships with our clients across the globe, ensuring their success and satisfaction by developing … connections to create business opportunities. Build enduring connections with your clients by acting as their main point of contact and trusted advisor. Promote a customer-centric mindset throughout the organization and work closely with internal stakeholders to represent the voice of the customer. Actively look for ways to add More ❯
of a team that shapes the overall experience customers receive when they buy and use a product or service from Samsung. Based in the Customer Engagement team, this role is an integral part of the wider CX (Customer Experience) Team. As a Platform Executive, you will be … and supporting platforms and technology across CX. You will deliver support to teams both internally within Samsung and across our key service delivery and customer support partners. You will work at the intersection of technology and people, driving change that improves efficiency, streamlines processes, and maximizes the value of … and gather actionable insights Attention to detail to support the planning and execution of change initiatives A passion for technology, innovation, and delivering extraordinary customer experience Adaptability and problem-solving skills to respond to unforeseen challenges Ability to work with teams in an adaptable and collaborative way and across More ❯
Bedford, Bedfordshire, United Kingdom Hybrid / WFH Options
Advancing People
Are you due to Graduate shortly? OR Are you a recent graduate with 1-2 years' customer service experience - ideally Business to Business? Coupled with strong IT skills - Outlook, Excel, Teams and use of CRM's? Do you enjoy speaking to and helping people? If so, our rapidly expanding … client, within the technology sector is keen to hear from you! This varied Customer Success Executive role will be paying a basic salary of £25,000 - £27,000 plus benefits, working remotely, living within 30 minutes of Bedford or Sandy, Bedfordshire. Ideally will be a car driver, however … for you to flourish The Person: You could be due to Graduate shortly or you could be a recent graduate with 1-2 years' Customer Service experience, as well as strong IT skills and solid experience of using Outlook, Teams and Excel. You will be working from templates so More ❯
reading, south east england, United Kingdom Hybrid / WFH Options
PIE Recruitment
Technical Service Executive - SaaS - incredible Retail tech 💵 Salary up to £30,000 💥Customer facing role with a wide remit Hybrid/remote role - but must have access to Reading Regularly 🍕Great perks and benefits This role is perfect for a graduate with 6 months to 1 year post … graduation work experience, or perhaps someone with no degree but with 2 years experience in Customer support, but with a technical edge. You'll work within a growing and thriving team to support customers on software support issues as a 1st line agent. The Company A VC backed, incredibly … highly driven bunch. The Role As a member of the Technical Support Team, you will be responsible for a host of reactive and proactive customer activities. You will be the primary point of contact via telephone and email for customers with support queries. In addition you'll work across More ❯
We operate in 9+ geographies across the UK, EU and the US. We believe that the future of financial services will be delivered by customer-oriented tech companies that embed financing in their customer journeys, and we are building the solutions that will power that future. The Role … you will communicate with business owners daily, answering inbound calls and addressing any questions they may have. Additionally, you will monitor our support and customer service inbox to ensure that we consistently reach top service levels. You will also work with various enterprise technology platforms and YouLend's proprietary … solutions to process applications and respond to customer queries. Handling complaints and ensuring customer satisfaction is a key responsibility, which involves problem-solving any issues that existing customers may encounter. Exceptional communication and listening skills; able to engage effectively with customers via phone, email and chat ensuring clear More ❯