1 to 25 of 35 Customer Support Engineer Jobs in the UK

Our client is looking for a number of Customer Support Engineers to join their team on a six month initial contract, working fully remotely. The role will be responsible for meeting business objectives by developing practical and innovative ways to identify and meet goals, coordinating with cross functional teams and driving closure on customer issues raised on … GE ADMS products, and responsible for addressing customer issues and concerns with ADMS applications such as SCADA, DMS, OMS etc. Essential skills/knowledge/experience: * Direct experience installing, maintaining or supporting GE ADMS products ('Power On Fusion (PoF)' or 'Power On Advantage (PoA)') including DMS Applications, DNAF, OMS, Storm Assist and DER. * Familiarity with User Interface, SCADA and More ❯

more. If you want to learn more about us visit us at . And for a full listing of open job opportunities go to Responsibilities Performs as on-site support liaison between Panasonic and Airline Customers/OEMs to ensure customer satisfaction and optimum performance of all Panasonic equipment. Provides service, technical guidance, support, and training to … airline customers to ensure product performance and reliability objectives are met. Represent Panasonic Field Engineering's interests in the resolution of technical issues with other Panasonic and customer engineering departments. Acts as a mentor and technical resource to lower-level Field Engineers. Key Responsibilities Service, Support, Training, and Troubleshooting Provide technical guidance, formal training, and field assistance to … Panasonic personnel and airline customers in troubleshooting and resolving system hardware, network, and software issues. Provides accurate, detailed, and timely responses to problems and queries. Provide troubleshooting assistance and support for new equipment installations, enhancements, or modifications for hardware, wiring, and software integration and issue resolution. Work closely with engineering departments to ensure that timely and accurate corrective action More ❯

Join Mercury Systems as a Customer Support Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams ? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges . Your Mission As a Customer Support Engineer , you will provide engineering expertise to ensure optimal performance and reliability of avionics and defense systems . You will manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs . Additionally, you will collaborate with teams across engineering, production, and customer support , driving root cause analysis and … proposing effective solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead root cause analysis and corrective actions to optimise production yield . Root Cause Analysis & Quality Assurance More ❯

Join Mercury Systems as a Customer Support Engineer – Based in Silchester Are you looking for an opportunity to apply your expertise in engineering while supporting international design and in-service teams? Mercury Systems is seeking a Customer Support Engineer to lead technical analysis and solve critical engineering challenges. Your Mission As a Customer Support Engineer, you will provide engineering expertise to ensure optimal performance and reliability of avionics and defense systems. You will manage technical investigations, resolve obsolescence challenges, and support customers with warranty and non-warranty RMAs. Additionally, you will collaborate with teams across engineering, production, and customer support, driving root cause analysis and proposing effective … solutions. Key Responsibilities In-Service Support: Prepare support documentation required by projects. Provide technical expertise on legacy products. Develop procedures for on-site rework when necessary. Support to Production: Assist production test technicians in troubleshooting product testing challenges. Lead root cause analysis and corrective actions to optimise production yield. Root Cause Analysis & Quality Assurance: Inspect and analyse More ❯

the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. The Technical Support Engineer functions as part of the Regional Escalation Support (RES) Team within the Technical Assistance Center (TAC) organization. Within this role, the TS Engineer performs advanced … level fault isolation and troubleshooting of assigned Customer issues. This position requires close cross-functional collaboration with Infinera's Software and Hardware Engineering, Product Line Management (PLM), and Global Technical Support (GTS) teams to ensure timely and effective resolution of network-impacting problems.. The Technical Support Engineer manages assigned escalation support requests with a view … towards driving increased Customer satisfaction, analyzing and providing software solutions through product enhancement, defect resolution, documentation, and creation of custom solutions. Responsibilities Investigate and troubleshoot customer issues in both Production and Lab environments Provide root cause analysis and suggestions for corrective actions Produce and deliver Customer facing documents that explain technically complex issues Produce and deliver post More ❯

Social network you want to login/join with: Customer Technical Support Engineer, england col-narrow-left Client: Location: england, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: This is a full-time, remote position and is offering an annual … identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions … and guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions at customer sites and via our Cloud offering. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you More ❯

identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Job Overview To directly and positively impact revenue and customer satisfaction by assisting our customers with technical problems when using our products and services. Technical Customer Support Engineer responsibilities include resolving customer queries, recommending solutions … and guiding product users through features and functionality. You will also be involved in the deployment of our EMR solutions at customer sites and via our Cloud offering. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with help desk software. Ultimately, you … will help maintain our reputation as a company that offers excellent customer support. Responsibilities Undertake activities in accordance with our ISO 13485 Medical Device Quality Management System. Diagnose and troubleshoot technical issues. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a More ❯

Get AI-powered advice on this job and more exclusive features. THE ROLE. As a Support Engineer you’ll work with a team of customer obsessed support specialists to ensure customers receive technically accurate, timely and consistent responses to their queries. We expect you to be a team player, have good time management skills, enjoy working … in a fast-paced environment and be able to take direction when required. Job requirements Experience working in a team of support engineers to provide world class product support A degree in a Visual Effects related subject, or prior work experience relevant to the role Understanding of Python programming languages Basic to good technical knowledge in Katana and … to technical and non-technical customers and staff High degree of attention to detail Highly self-motivated and a good team player Job responsibilities Works from a queue of customer support tickets to resolve customer issues. Manage relations with customers, prioritise issues accurately and keep customers up to date on the progress of any issues they have More ❯

Customer Support Engineer Department: Sempre Service Employment Type: Permanent - Full Time Location: Barnwood, Gloucester Reporting To: simon atherton Description Join our team and become part of a company that values innovation, growth, and excellence. Sempre is a measurement specialist solving manufacturing challenges across aerospace, automotive, medical, energy and precision engineering industries. Through their expert in-house consultants … known manufacturers including Jenoptik, Renishaw and Micro-Vu, Sempre offers an extensive range of products to increase efficiencies and boost productivity. The Sempre Group was founded in 2000 to support the UK and Irish Manufacturing industry with all things measurement. We have developed to improve efficiency across the whole quality and production process with high-speed technology and digitalisation … as services such as calibration, sub-contract measurement, training and metrology consultancy. The Sempre Group is a subsidiary of Oxford Metrics since October 2024. Job Purpose The role of Customer Support Engineer is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem solving skills. The ability to build More ❯

from their global manufacturing partners. They provide equipment as well as services such as calibration, sub-contract measurement, training and metrology consultancy. They are now looking for an experienced Customer Support Engineer which is a highly technical position that requires strong customer service skills, patience, attention to detail and superior problem-solving skills. Please note this … role is fully on-site so suitable applicants must be willing to commute to Gloucester Monday to Friday and will involve travelling to customer sites. Main Duties & Responsibilities: The ability to build up a strong rapport with customers, agents and fellow colleagues. Ensure high-quality customer support for the product range Metrology Direct supply To be a … on-site Service, Calibration, installation and commissioning of equipment Perform hands-on on-site troubleshooting, service and repairs. Perform in-house calibrations and repairs when necessary. Provide high-level support to external customers at their location. Provide on-site training to customers. Interface with cross-functional work teams such as applications, customer support/services/sales More ❯

Graduate Customer Support Engineer – Atomic Spectroscopy, London Client: Agilent Location: London, United Kingdom Job Category: Other - EU work permit required: Yes Job Reference: 29a96c5f0389 Job Views: 6 Posted: 25.06.2025 Expiry Date: 09.08.2025 Job Description: Description Agilent is a global leader in laboratory and clinical technologies; we are passionate about bringing great science to life. Our commitment to … can’t wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at . Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide … support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our spectroscopy solutions (ICP-MS, ICP-OES, AAS) . Your main responsibilities will be: Respond More ❯

leading open-source security agent. Today, osquery is installed on millions of laptops and servers, especially popular with enterprise IT and security teams. Your primary responsibilities Train with our customer support and engineering teams to learn Fleet's features, common customer questions, troubleshooting guides, and documentation search techniques. Deploy Fleet independently to understand the customer experience … and product functionality. Collaborate with the customer success team by participating in calls to address support issues. Be the first responder in customer Slack channels for reported problems, questions, feature requests, and bug reports. Maintain strong attention to detail and become knowledgeable about Fleet's operations to serve a diverse customer base. Be adaptable and share … knowledge with others. Exhibit excellent communication and collaboration skills, working closely with customer success, engineering, and product teams. Maintain a customer-centric mindset, focusing on delivering value and a positive user experience. If these qualities describe you, we'd love to connect and see if we're a good fit. Experience: 2-3 years supporting Windows, Linux, or More ❯

can't wait for you to join us as we continue our mission to improve the world around us. Information about Agilent is available at www.agilent.com. Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide … support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work! You will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our chromatography solutions (LC, LC/MS, GC, GC/MS, HPLC) . Your main … responsibilities will be: Respond to customer needs by providing repair, installation, upgrade and preventive maintenance activities Contact customers in a timely manner and schedules service efficiently Connect with manager and sales team to understand and meet customer needs and expectations Maintain Agilent's customer service reputation by aligning with all corporate policies and procedures Complete administrative paperwork More ❯

Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. You will use your experience working in the SaaS environment and you will closely work with our account managers … is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will receive consideration for employment without bias. Job Summary: The Support Engineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have … and a passion for helping customers. You will be the first point of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first More ❯

Technical Sales/Customer Support Engineer | Keighley | Full Time | Competitive Salary Due to the expansion of our client's service department, they are currently recruiting for a Customer Support Sales Engineer to work UK-wide. Working as part of their team, you will be helping provide an excellent support service to customers. In … required to assess and advise on specific site requirements. Technical assistance in the day-to-day operation of the business. Attending customers' sites to solve problems and breakdowns. Evaluating customer boiler requirements for interfacing with hire plant controls. Attending customer sites to ensure that the boiler and ancillary plant are running correctly, efficiently and safely, making adjustments or More ❯

Department: Customer Engineering Support Reporting To: CES Manager Position Summary: Position Summary FTDI is looking for an experienced Customer Engineering Support Engineer with strong technical ability, excellent communication skills, and a strong track record of customer contact. The successful candidate will be responsible for handling customer product issues, product design support, training … the sales force and distributors' FAE’s on products, application and technical note authoring, communicating with the R&D team for progress updates. Key Responsibilities Full technical support throughout project cycle including pre-sale, design-in, and mass production, on FTDI product line-ups. Deliver customer support in a timely and ethical manner via e-mail or … telephone. Assist FAE’s to drive technical actions to close design wins. Development of product knowledge to assist the sales force and distributors' FAEs support their daily customer engagements. Communicating with the R&D team for application and project support updates. Writing of application/technical notes for FTDI products as well as developing sample codes. Process More ❯

Job Description An exciting opportunity for a talented graduate or experienced support professional to join a market-leading, disruptive software company in London as a Customer Support Engineer . Specialising in cutting-edge machine learning technology, this rapidly growing organisation offers excellent training, career progression, and long-term prospects. You’ll have the chance to work … the brightest minds in the industry, gaining hands-on experience while supporting customers with technology that is at the forefront of innovation. As the first point of contact for customer issues, you’ll play a critical role in triaging problems and working closely with technical teams to ensure swift resolution. Location: Central London – 3 days in office/… days remote Salary: £30,000 – £35,000 + healthcare, pension, etc. Requirements for Customer Support Engineer: A minimum of a 2.1 bachelor’s degree from an internationally renowned university in a STEM-related discipline At least ABB at A-Level or equivalent UCAS points (please ensure A-Level grades are included on your CV) Basic scripting knowledge More ❯

Job Title: Customer Support Engineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and … Europe. Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer Support Engineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role … As a Customer Support Engineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide More ❯

Job Title: Customer Support Engineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and … Europe. Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated Customer Support Engineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role … As a Customer Support Engineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide More ❯

connect global users with their data and applications on any existing data center infrastructure or AWS, Azure, and Google cloud services. Hammerspace is seeking a highly skilled and experienced Customer Support Engineer/EMEA, who will ensure the overall success and retention of our customer base. The ideal candidate will have excellent troubleshooting skills coupled with … a deep understanding of filesystems, storage and networking. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their strong technical acumen and stellar communication skills. Responsibilities Provide Hammerspace customers with top-tier support by solving their technical issues and replying to them in a timely fashion Partner … with sales, product & engineering to ensure that customer's needs are met Prioritize and drive resolution for escalated customer issues Document systematic learnings so that they can be leveraged in our Customer Knowledge Base Leverage current toolsets and cross functional team members to creatively identify and resolve customer technical issues Participate in team ceremonies to ensure More ❯

NetBox Labs is seeking a Senior Customer Support Engineer with 5+ years of experience. Reporting into the COO, you will serve as the trusted technical advisor for our customers. You will provide technical guidance to help customers maximize the value they receive from our products and achieve business outcomes that lead to product adoption, renewal, and expansion … opportunities. In this role you will: Manage the post sales customer lifecycle from installation and onboarding through upgrades Provide customer support, including implementing fixes and diagnosing, and debugging/reproducing customer problems Maintain accurate and up-to-date project status and customer support data within Zendesk and Build relationships with our customers to understand … their desired business outcomes Be the NetBox expert -engage in technical discussions about NetBox with network engineers and demonstrate the value of NetBox in business discussions with company executives Support efforts to promote regular engagement with customers to present product roadmaps, QBRs, manage escalations and conduct regular status calls Take ownership of support tickets through resolution in a More ❯

Technical Support Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical Support Engineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve … product teams to learn how our tools work under the hood - and how to fix things when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person … attitude beats experience - so if you're curious, communicative, and motivated to learn the world of cybersecurity, let's talk. What You'll Do Assist customers by responding to support tickets using tools like Jira Service Desk - and jump on Zoom calls when needed to troubleshoot live issues. Learn how our platform works, including data flows, APIs, and vulnerability More ❯

Country: United Kingdom Site Location: UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a Customer Support Engineer, you will be the face of Sharp … drivers on servers and local PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier Engineer. Experience with Sharp copiers … through our unique technologies. Our hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT infrastructures. More ❯

VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the … manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … pivotal time in our company’s growth and at a pivotal point in computing history. Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working More ❯

Customer Support & System Commissioning Engineer - Network Based Broadcast Solutions Department: Technical Support Location: Reading, United Kingdom Networks now form the operational backbone of many Broadcast Video & Audio systems. The traditional point to point architecture is disappearing, being replaced by high speed and high bandwidth Network based solutions. Evertz is a world leading company in the design … of innovative and pioneering broadcast equipment utilising high speed and high bandwidth network architectures, as well as the traditional point-to-point designs. We are currently recruiting for our Customer Support team at our UK based office in Winnersh Triangle, Reading (RG41 5TP). We are looking for keen and enthusiastic engineers and technicians with a passion for … the edge devices used is not essential as we will provide comprehensive training of the Evertz product range. This position is a challenging mix which combines technical know-how, customer service skills and requires at times national and international travel to our customer’s production studios and distribution facilities. Responsibilities: To respond to and provide technical guidance to More ❯