Job Title: CustomerSupportEngineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and … Europe. Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated CustomerSupportEngineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role … As a CustomerSupportEngineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Confidential
Job Title: CustomerSupportEngineer (6-Month Fixed-Term Contract) Location: London, United Kingdom (Hybrid or On-site) Contract Type: Fixed-Term (6 Months) Start Date: 24 June Salary: Competitive, based on experience About Us We are a fast-growing B2B SaaS company based in London, delivering cutting-edge solutions to our clients across the UK and … Europe. Our platform helps businesses streamline their operations, drive efficiency, and deliver measurable value. As we continue to scale, we are looking for a dedicated CustomerSupportEngineer to join our team on a six-month contract and help ensure our customers receive outstanding technical support and service during this critical growth phase. About the Role … As a CustomerSupportEngineer , you will be the first line of technical assistance for our clients, helping them troubleshoot issues, understand product features, and maximize value from our platform. You’ll work closely with our Product, Engineering, and Customer Success teams to ensure customer satisfaction and continuous improvement of our services. Key Responsibilities Provide More ❯
Country: United Kingdom Site Location: UK - Client-based Job Type: Permanent/Full Time Date Posted: 01/05/2025 We have an excellent opportunity for a Photocopier Engineer to work on site at the University of Bath, one of our key customers. As a CustomerSupportEngineer, you will be the face of Sharp … drivers on servers and local PCs. Set up scanning and other functionalities over the network. Diagnose and resolve network-related MFD issues. Provide relevant training on hardware and software. Support and cover other roles when necessary. Adhere to company processes. Manage stock on vehicles or sites as appropriate. Person Specification Experience as a Photocopier Engineer. Experience with Sharp copiers … through our unique technologies. Our hardware ranges from space-saving MFPs to high-speed production print systems. We also offer a wide range of software solutions combined with premium support to provide a comprehensive Managed Print Service (MPS). Our IT Services support organizations of all sizes in building and maintaining reliable IT infrastructures. More ❯
VAST Data is looking for a CustomerSupportEngineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history, an organization that is in the center of the hurricane being created by the revolution in artificial intelligence. "VAST's data management vision is the … manage, VAST takes the cost and complexity out of deploying enterprise and AI infrastructure across data center, edge, and cloud. Our success has been built through intense innovation, a customer-first mentality and a team of fearless VASTronauts who leverage their skills & experiences to make real market impact. This is an opportunity to be a key contributor at a … pivotal time in our company’s growth and at a pivotal point in computing history. Summary As a CustomerSupport Engineering team you will be regarded as a VAST Data technical expert and, as such, you will be involved in daily technical operations and escalations. You will be a part of VAST “Flight Crew” for our customers, working More ❯
CustomerSupport & System Commissioning Engineer - Network Based Broadcast Solutions Department: Technical Support Location: Reading, United Kingdom Networks now form the operational backbone of many Broadcast Video & Audio systems. The traditional point to point architecture is disappearing, being replaced by high speed and high bandwidth Network based solutions. Evertz is a world leading company in the design … of innovative and pioneering broadcast equipment utilising high speed and high bandwidth network architectures, as well as the traditional point-to-point designs. We are currently recruiting for our CustomerSupport team at our UK based office in Winnersh Triangle, Reading (RG41 5TP). We are looking for keen and enthusiastic engineers and technicians with a passion for … the edge devices used is not essential as we will provide comprehensive training of the Evertz product range. This position is a challenging mix which combines technical know-how, customer service skills and requires at times national and international travel to our customer’s production studios and distribution facilities. Responsibilities: To respond to and provide technical guidance to More ❯
Bordon, Hampshire, United Kingdom Hybrid / WFH Options
RM Education
provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes. What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools … and makes the most of IT investment, driving focus through four lines of business: Managed Services, Software, Hardware and Broadband Visit us here to find out more: The IT SupportEngineer function has an important role to play in helping teachers to teach and learners to learn. As one of a team of IT Support Engineers your … role will be to provide a first-class level of support to education users. Working to ITIL best practices you will strive to work collaboratively with the service desk to meet contractual SLA targets, escalating where appropriate but always ensuring that the customer is kept up to date. The role will suit someone who enjoys solving IT problems More ❯
Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile CustomerSupport engineers ! One of our clients, a global manufacturing company, is looking for Mobile CustomerSupport Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical … qualification, focus on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile CustomerSupportEngineer will be involved in the following tasks … Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate More ❯
Technologies: preventive maintenance corrective maintenance note counter maintenance Customer service electromechanical high speed automation Engineer Calling for Mobile CustomerSupport engineers ! One of our clients, a global manufacturing company, is looking for Mobile CustomerSupport Engineers to join them: The selected profile will be a High speed automation engineer with preferably an electrical … qualification, focus on customer service skills. Banking sector experience not necessary but always preferred. 50/50 electromechanical engineers Purpose : To ensure that the customer site in the area to which he is assigned is operational to the Company's contractual obligations. The selected Mobile CustomerSupportEngineer will be involved in the following tasks … Preventive maintenance Corrective maintenance Note Counter maintenance/repairs Liaise with customer Liaise with Service Manager Operator Training Required skills/experience : Engineering apprenticeship/experience ; Electrical apprenticeship Engineering training and qualifications. Experience in the Service Industry preferable. Specific product training M5/M7, CPS, C1, C2, C4, C5, X7/X8 Laurel Note counters, Erapa equipment (as appropriate More ❯
Overview Pragmatic is seeking a Technical SupportEngineer to join its growing OSAT Operations team. The role will provide Engineering support for on-site/off-site inlay assembly and conversion processes using various types of reel-to-reel equipment. Approximately 50% of the time will be allocated to customersupport activities, which would include … world-wide travel. The successful candidate must be able to demonstrate a background in either automated die attach or reel-to-reel processing. Full training will be given before customersupport activities commence. Customer engagement skills/experience are also required given the nature of the position. Key Tasks Provide Engineering support for both Inlay Assembly … and machine issues. Work on projects that require judgment in resolving issues and making recommendations. Implement lean and continuous improvement. Travel approximately 50% of the time to provide technical support to offsite customer engagements. Assist in qualifying machine upgrades to run the Pragmatic products, providing high-quality mentoring and training to staff. Write technical reports and collate and More ❯
SupportEngineer, Concessions Tech, Amazon Customer Service Are you interested in joining the team responsible for building some of Amazon’s Customer Service applications and innovating on behalf our customers? Come help us work on world class software for our customers! The Amazon Customer Service Concessions Tech team is seeking a SupportEngineer to provide production engineering support. In Concessions Tech, we’re focused on building scalable applications for use by our Customer Service Associates to best resolve customer issues, including granting concessions (e.g., refund for a missing item in a shipment) when within policy. This role will directly impact our ability to deliver new experiences that improve the concessions … This role requires you to hit the ground running – an ability to learn quickly and work on disparate and overlapping tasks will contribute to success. Key job responsibilities • Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services • Work on operations and maintenance driven coding projects, primarily in Java and Python. • Software deployment More ❯
CustomerSupportEngineer page is loaded CustomerSupportEngineer Apply locations: United Kingdom - Remote Time type: Full time Posted on: Posted Yesterday Job requisition id: REQ-054949 When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the … right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services. Job Title CustomerSupportEngineer … defined through the Goal statements, already embedded in the Company Culture. Impact sales of PerkinElmer by maintaining a high standard, professional image and by demonstrating the added value of customersupport, always acting as an ambassador for the Company. Impact positively on the overall performance of the Customer Service Department by maintaining a flexible approach to work. More ❯
custodians, and major token holders. Our clients trust Figment for a comprehensive suite of services, including reward optimization , cutting-edge API development , detailed rewards reporting , seamless partner integrations , governance support , and slashing protection . Backed by a team of passionate and intelligent Figmates, with a 100% remote-first global presence across 12 countries , our company is on a mission … edge of blockchain technology, we want you to join our team and help us lead the charge! About the opportunity We are seeking a detail-oriented and technically proficient SupportEngineer to join our team. In this role, you will serve as the frontline customersupport for our blockchain infrastructure, products, and services. You'll work … closely with developers, engineers, protocol teams, finance, at al. and interface with end-users to resolve their requests on technical and other issues, and to enhance the customer experience. This is a full-time position that requires flexibility across time zones, as you'll be supporting our global infrastructure and customer base. This role is unique because it More ❯
CustomerSupportEngineer Location: UK remote Please note that while this role is fully remote, you must be a UK resident We are looking for someone to join our CustomerSupport team, helping us to build epic client happiness. Who are we? Ometria is a Customer Data and Experience Platform built for retail marketers … to be the fastest route to sustainable growth. Ometria helps marketers plan and launch their most profitable campaigns twice as fast, increasing their customer loyalty and CRM revenue with personalized marketing messages all throughout the customer journey. Our platform combines the data unification and customer insight of a CDP with an experience platform, letting retail marketers easily … funds across the world such as Infravia Capital Partners, Octopus Ventures, Summit Action, Sonae IM and many others. The role You'll play a critical role delivering an excellent customersupport experience to users of the platform, reporting directly to the Director of Support and processing a wide variety of tickets. Primary focus will be delivering industry More ❯
Job Opportunity: CustomerSupportEngineer Endeavour Recruitment has an excellent opportunity for a CustomerSupportEngineer to join our leading client based in Edinburgh. This is a permanent position with a hybrid working model . Main Responsibilities: Ensure that the customer site in the area is operational according to the Company's contractual … obligations. Provide structured customer training. Submit paperwork in accordance with company and customer guidelines. Essential Skills & Requirements: Specific product training in BPS M5/M7, C1, BPS C4, C2, C5, X8, Laurel Note counters, Erapa equipment (as appropriate), Datacard products, Bowe Systec, Canon Printers. Fully IT conversant across a range of packages. Desirable Experience: Engineering apprenticeship. Electrical apprenticeship. More ❯
Job Description: Job Purpose To provide technical support to Instron’s field-based service engineers globally, making use of electrical/hydraulic schematics, mechanical drawings, and product knowledge. This is primarily an office based support role with an occasional need for domestic and international travel to provide hands-on support to complex problems. Tasks & Responsibilities Remotely supporting … Instron’s field service team internationally on designated products. Reviewing escalated customer issues for designated territories and product lines, providing recommendations for resolution to local and senior management. Representing the Service Department on new product development and concurrent product support teams, ensuring ongoing improvements and customer satisfaction. Working with and developing new technology for customer and … Field Service Engineer support. Visiting customers globally to support local service and sales teams, resolving technical issues, and providing training. Contributing to the company's efforts to enhance customer satisfaction, reduce costs, and improve quality using specified tools and processes. Providing quick and comprehensive feedback and updates through effective communication. Maintaining accurate call administration and submitting expenses More ❯
