the organisation, leveraging cloud services, and applying focus to supporting company project bids and delivery. Purpose of the Role: The Desk Side and Technology Support Analyst is responsible for the resolution of all 2nd Line incident and service requests within their region. They will have a good understanding of … carrying out problem analysis to implement temporary or permanent fixes to restore service to the customer as soon as possible; escalating incidents to other support teams where necessary. Troubleshooting a range of technology and telephony issues: investigating, diagnosing faults, and working through to resolution. Own, monitor and maintain equipment … rooms to comply with IT Services and QSSE standards and mitigate risks arising from audits, fire, safety or other risk assessments. Support the set-up of new offices, sites or projects across the local region. Management of Service Now 'Stock Rooms' and ownership of goods receipting process. Responsible for More ❯
find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. Job Description: Provide first-level support for Microsoft Intune and Windows Autopilot-related issues. Assist end-users with device enrolment, application deployment, and configuration in Microsoft Intune. Working knowledge in More ❯
drives you to be better, be more and ultimately, be more fulfilled. Role definition This role will be to provide overall hardware/software support to employees and incoming new hires. The position will assist in providing weekly reports, inventory management, and other administrative tasks as needed. The successful More ❯
DESK SIDE AND TECHNOLOGY SUPPORT ANALYST Site-based role - 5 days a week in Bristol £35 per hour via Umbrella Initial 6-month contract 37.5 hours a week An active SC clearance is required for the role ABOUT THE CLIENT: Our client is a leading international organisation delivering critical … environment and commitment to excellence in IT operations and support. Due to growing project demands, they are now seeking a Desk Side and Technology Support Analyst to join their team and maintain their high service standards. THE DESK SIDE AND TECHNOLOGY SUPPORT ANALYST ROLE: As a key member … of the regional 2nd line support team, you’ll take ownership of incident resolution, service request fulfilment, and on-site troubleshooting across hardware, software, and telephony. You’ll deploy new tech, support site setups, and maintain AV and equipment rooms to high standards. You'll also provide reporting More ❯
