knowledge of Windows and macOS operating systems, Microsoft 365, and common SaaS applications.Network & Security Skills – Experience with network troubleshooting, Wi-Fi management, and basic firewall administration.Customer-Focused Approach – Strong service orientation, ensuring operational excellence and high user satisfaction.Collaboration & Communication – Ability to work closely with IT teams across different regions … TECH STACKOperating Systems – Windows & macOSProductivity & Collaboration Tools – Microsoft 365, Slack, Zoom, Atlassian SuiteIT & Security Management – Entra ID, Microsoft Intune, AutopilotNetworking & Infrastructure – Wi-Fi networks, firewall administrationIT Support Tools – IT ticketing systems, remote support softwareWHY COGNISMAt Cognism, we’re not just building a company - we’re building an inclusive community ...