101 to 125 of 145 Head of Operations Jobs in the UK

Head of CX Operations — Scale Customer Experience

Location
Manchester, England, United Kingdom
Xero is seeking a Head of CX Operations for Melio in Manchester. You will lead strategic operational initiatives, and scale CX capabilities across workforce management, QA, knowledge, and project management. You’ll partner with Product, Engineering, Data, Finance, and Sales to drive customer outcomes and business performance. ...

Global Head of Risk Operations & AI Transformation

Location
Greater London, England, United Kingdom
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a globally distributed team responsible for defining procedures and delivering operational excellence across new client onboarding, periodic reviews and in-life behaviour. You will champion high standards for integrity, judgement and documentation ...

Head of Finance Operations — AI & NetSuite Lead

Location
Brighton, England, United Kingdom
Grafton Banks Finance Ltd in Brighton seeks a Head of Finance Operations to lead a 4-person transactional finance team, driving continuous improvement, AI-enabled automation and NetSuite utilization to strengthen controls. Reporting to the Finance Director, you will support year-end statutory accounts, be a fully ...

Head of Operations & Strategy - Senior Leader

Location
Ringwood, England, United Kingdom
Sheiling Ringwood seeks a Deputy Principal of Operations to provide strategic leadership across Finance, Facilities, HR, IT, compliance and governance. This newly created post works with the Principal to ensure sustainability, compliance and innovation to meet current and future challenges. The role requires extensive experience in operational leadership ...

Global Head of Risk Operations & AI Transformation

Location
Greater London, England, United Kingdom
Airwallex is seeking a Senior Director/Head of Risk Operations to lead a global team responsible for onboarding, ongoing reviews and in-life risk management. The role requires setting procedures, ensuring high standards for integrity and documentation, and coordinating with Risk Product and Engineering to implement ...

Head Of Business Operations

Hiring Organisation
Deluxebase Limited
Location
Beverley, North Humberside, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
manufactured in Asia, imported into the UK and distributed through wholesale and ecommerce channels domestically and internationally. Reporting to the Joint Managing Directors, the Head of Business Operations will lead the journey from product development and overseas supply through stockholding and fulfilment. The role - Directly manage, coach … supplier-commercial framework. Product Development normally leads new-product pricing, tooling, MOQs and initial terms; Purchasing owns orders and follow-up; the Head leads material negotiations, transitions and escalations. - Oversee the UK warehouse, external storage and USA 3PL operation, improving stock accuracy, capacity, productivity, picking, packing, dispatch and reconciliation. ...

Global Head of Data Solutions Operations · United Kingdom

Location
Greater London, England, United Kingdom
Walr is the service-first data collection company built for the fast and the ambitious. Founded in 2020, we exist to elevate the role of the market researcher - not by adding more tools to juggle, but by removing the operational heavy lifting so teams can focus on what truly … want impact, growth, and the chance to build something that truly matters, Walr is the place to be. About The Role: The Global Head of Data Solutions will lead our global data delivery function, ensuring the accurate, timely, and high-quality production of research data outputs. ...

Head of Technology Operations — Azure & Hybrid Infra Leader

Location
York and North Yorkshire, England, United Kingdom
Fosse is seeking an experienced Head of Group Technology Operations to oversee the end-to-end operational technology function across a complex, multi-site organisation. You will ensure stability, resilience and performance of Group IT services across Azure cloud and on-premises infrastructure. Leading multi-disciplinary … engineering and operations teams, you will drive operational excellence in incident, problem and change management, monitoring, maintenance and service reliability, while #J-18808-Ljbffr ...

Head of Finance & Operations - Hybrid, Strategic Leader

Location
Glasgow, Scotland, United Kingdom
Toonspeak Young People’s Theatre seeks a Head of Finance and Operations to lead core functions in a youth-led organisation in Glasgow. You will shape financial strategy, HR policy and IT systems, ensuring robust governance and sustainable foundations for creative work. You’ll be a strategic … highly organized leader who can thrive in a fast-paced, purpose-driven environment and manage a team across finance, HR and operations, with hybrid working options available. #J-18808-Ljbffr ...

Head of Claims Operations & Service Delivery

Location
Greater London, England, United Kingdom
Sompo Holdings, Inc. is seeking a Head of Claims Service Delivery in London to lead the end-to-end delivery of claims operations. You will drive service performance, governance, and continuous improvement across the claims lifecycle, partnering with underwriting, finance, IT, and risk teams. The role emphasizes … leadership of people, process optimization, and the strategic use of data and automation to enhance outcomes for clients and the business. #J-18808-Ljbffr ...

Head of Department: AI & Technology Security Operations

Location
Greater London, England, United Kingdom
Financial Conduct Authority Regulating financial services firms and financial markets in the UK, https://www.fca.org.uk/careers Requirements of the role As Head of AI & Technology Security Operations, you will join the DTI senior leadership team at a pivotal moment … multidisciplinary department, working across high-impact digital and AI initiatives to strengthen technology and AI risk management, improve resilience and enable the safe adoption of emerging technologies. Collaborating closely with Cyber & Information Resilience, DTI leadership, product teams and front-line divisions, you will play a key role in driving ...

Global Head of Onboarding & FinCrime Operations

Location
Greater London, England, United Kingdom
Airwallex is seeking a Head of Onboarding and FinCrime Operations to lead a global team responsible for defining procedures and delivering operational excellence in new client onboarding and periodic reviews. The role champions high standards of integrity, judgment and documentation within a fast-paced environment … with Risk, Product and Engineering to drive AI-driven transformation. The position is based in London or Singapore, offering the chance to shape risk operations at a #J-18808-Ljbffr ...

Head of AI Security & Tech Operations

Location
Greater London, England, United Kingdom
Financial Conduct Authority (FCA) is seeking a Head of AI & Technology Security Operations to lead a large, fast‐moving team across London, Leeds and Edinburgh. You will oversee AI vulnerability management, security operations, supplier risk, and continuity planning in an AI‐enabled digital environment. Reporting ...

Head of IT: Operations, Transformation & Security

Location
England, United Kingdom
Context Recruitment is seeking a strategic Head of IT to lead enterprise-wide technology services across applications, infrastructure and service management in a dynamic growth environment. The role reports to the Group IT Director and focuses on delivering secure, resilient, and business-aligned technology while guiding digital transformation ...

Head of AI GTM - Agent Ops

Location
Loughborough, England, United Kingdom
## Head of AI GTM - Agent OpsApplyremote type: Home Basedlocations: Loughborough (Headquarters)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR003733**We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. … Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.**What does Access offer you?**We offer a blended approach to office working, encouraging you to collaborate and connect ...

Head of Network Operations – Scale & Automate Core Network

Location
Greater London, England, United Kingdom
HIVED is a London-based climate-tech startup building an all-electric first/middle-mile network. As Head of Network Ops, you will own the execution and performance of our 24/7 network, leading a multi-shift team across geographies to balance cost and quality. ...

Head of Infrastructure & Service Ops - Cloud, Resilience

Location
England, United Kingdom
Beachcroft LLP is seeking a Head of Infrastructure & Service Operations to lead strategy, performance, and improvement of IT infrastructure and operational services. You will oversee Azure and on‐premises platforms, service operations, vendor relationships, and disaster recovery to ensure availability and resilience for critical client ...

Head of Operations

Hiring Organisation
Addition
Location
Norwich, England, United Kingdom
Introduction Join a global leader in technology lifecycle services, where operational excellence, continuous improvement and customer delivery are at the heart of everything they do. This is a senior leadership opportunity to drive performance across multiple operational sites, shaping strategy while delivering measurable commercial results. Role Overview Location: Norwich … Package: Competitive + Benefits Industry: Technology Services/Logistics/Supply Chain What You’ll Be Doing Lead day-to-day operations across multiple sites, ensuring safe, efficient and profitable service delivery. Take joint ownership of operational P&L, driving productivity, profitability and cost performance. Lead, coach ...

Head of Operations & PMO - iGaming Growth (Remote)

Location
United Kingdom
Black Cow Technology in the UK seeks a Director of iGaming Operations to act as the COO’s right hand, building scalable infrastructure and teams to sustain rapid growth. You will drive operational excellence across programs and processes, with a hands‐on start that evolves into broad strategic … leadership as the company scales. Lead PMO initiatives, establish governance, and partner with growth functions to scale operations while maintaining delivery discipline and quality in a fast‐moving #J-18808-Ljbffr ...

Head of Network Operations — 24/7 Scale-Up Leader

Location
Greater London, England, United Kingdom
HIVED, based in London, is seeking a Head of Network Ops to lead HIVED’s first and middle-mile network across multiple shifts. You will drive performance, balance quality and cost per collected parcel, and scale the function across geographies. You will develop vision and strategy for Network ...

Global Head of Service Delivery & IT Operations

Location
Metropolitan Borough of Solihull, England, United Kingdom
Gymshark is seeking a Head of Service Delivery in Solihull to shape a global technology services strategy and own the operating model that sustain growth. You will lead diverse teams, drive continuous improvement, and partner with key stakeholders to ensure reliable, scalable services across offices, retail, gyms ...

Global Head of Client Lifecycle & Data Operations

Location
City Of London, England, United Kingdom
ICAP in London is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions across EMEA, Americas and APAC. You will drive strategy, governance and operational performance, oversee onboarding, offboarding, data quality and regulatory controls, and partner with Compliance, Risk … Technology and Front Office. The role demands large-scale, global leadership, robust risk management, and a track record of transformational change in #J-18808-Ljbffr ...

Head of Security Operations & Engineering – Flutter Functions

Location
Greater London, England, United Kingdom
Develop and lead Security Operations and Engineering teams securing global services Form part of the Technology Operations leadership team and set and execute the Cloud Security Strategy Manage vendor relationships with AWS, Wiz, CrowdStrike, Cata Networks, Cribl, and Splunk Adopt Agentic AI in detection and response capabilities … consulting, and knowledge transfer Establish processes, procedures, policies, and KPI reporting for tooling and systems Promote continuous improvement through service enhancements and agentic automation of manual tasks Requirements Experience operating in a senior technology role within a fast-paced online/eCommerce organisation Extensive experience building, leading, and transforming ...

Global Head of Client Lifecycle & Data Operations

Location
City Of London, England, United Kingdom
ICAP Group is seeking a Global Head of Operational Services to lead the Client Lifecycle Management and Party Reference Data functions worldwide. You will drive governance, transformation, and operational excellence across EMEA, Americas, and APAC to improve client onboarding, data integrity, and risk management. You will partner with ...

Global Head of Client Lifecycle & Data Operations

Location
Greater London, England, United Kingdom
ICAP Group is seeking a Global Head of Operational Services to lead the global Client Lifecycle Management and Party Reference Data functions. The role requires strategic leadership, governance, and transformation across regions, delivering operational excellence, regulatory compliance, and client experience improvements. The successful candidate will manage globally distributed ...