Eastleigh, Hampshire, England, United Kingdom Hybrid / WFH Options
Hays Specialist Recruitment Limited
and employee development, this company offers a collaborative and forward-thinking environment where your technical expertise and problem-solving skills will be highly valued. Your new role As an IT Support analyst, you'll be a key part of the second-level support team, providing high-quality technical assistance for point-of-sale software solutions. You'll manage … out-of-hours support, meetings, and training. What you'll need to succeed To thrive in this role, you'll bring: 2+ years' experience in a technical helpdesk or IT support role Strong customer service skills and a proactive mindset Working knowledge of Windows OS (Windows 7 onwards) Basic networking knowledge Experience with SQL and database management (preferred) Understanding More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
SME Graduate Employment Ltd
Have you got a mind for technology? Enjoy helping people and solving problems? The business provides a wide range of IT services and solutions to small to medium sized businesses across a range of industry sectors. You will be helping them with day-to-day problems that come up with their IT systems and equipment. For example, they … may have a problem with Windows 10 or macOS computers; or you may be giving application support for Microsoft Office and Adobe products. Or it could be something related to cyber security, or file-sharing systems. And as you get more experience, you'll be handling more complex problems. You’ll be speaking with the customer to establish the … PC renovation and replacement projects, to Cloud services deployments, to implementing whole infrastructures on both a small and large scale. You will gain experience of a wide range of IT disciplines that you would not expect to cover working for a large company. TRAINING AND DEVELOPMENT Your job title will be Graduate IT support analyst. You’ll get More ❯
L2 Operations Analyst - Shift Salary on offer DOE £26,000 - £28,000 + 15% Shift Allowance Place of work: On-site - Sheffield, UK/Duration: Permanent Hours of work: Shift 24/7/365 4 days on and 4 days off 2 days 6:00 AM-6:00 PM | 2 Nights 6:00 PM-6:00 AM The … Operations Analyst role based in Sheffield will provide remote monitoring support of client infrastructure and be committed to developing their skills. This position works alongside the infrastructure support teams to provide analysis and out of hours hands for monitoring and incident resolution. Position Responsibilities: This role involves the following: Working in a 24x7 support environment the Operations Analysts focus … with ServiceNOW/Any enterprise ticketing system Business Competencies: To succeed in this role, you'll need knowledge of utilising ITIL best practices as well as experience within an IT customer service environment. You would be required to demonstrate the following: Service-oriented behaviour and communication to internal and external customers. Ability to cope with pressures of peak workloads More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Experis UK
Business Analyst – ERP Transformation £50,000 + Excellent Benefits | Remote with Travel to Leeds or Birmingham Hubs as Required Permanent | Not-for-Profit Sector We are currently undertaking a major transformation programme to replace our legacy SAP system with a modern, best-of-breed ERP solution. As part of this exciting change, we are hiring our first dedicated Business … Analyst to join our IT function and play a key role in driving business process excellence. This is a high-impact opportunity to help shape the future of our operations, working across departments to support the design and delivery of scalable, efficient processes that align with strategic goals and ERP capabilities. The Role Reporting into the IT team, the Business Analyst will work closely with business stakeholders and technical partners to: Map and document current ("as-is") business processes through workshops, interviews, and walkthroughs Identify gaps, inefficiencies, and opportunities for improvement or innovation Collaboratively design future-state ("to-be") processes aligned to operational needs and ERP capabilities Translate business requirements into clear, functional specifications to More ❯
ICT Application Service & Support Analyst L3 Role Summary Provide 2nd line ICT technical support across the organisation, ensuring the stability, availability and improvement of Windows-based systems and related applications. Manage incidents, implement changes, and maintain ICT assets to deliver reliable, secure services. Key Responsibilities Deliver 2nd line support professionally and in line with SLAs, maintaining strong customer service More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Operations Resources
We are looking for a Senior IT Security Analyst with an exposure to cloud security to lead in the development of cloud security measures with a view to identifying weakness in the system via risk assessments and providing solutions. Working as a Senior member of a small team you should have a strong knowledge of Risk Assessment frameworks More ❯
Hereford and Worcester, Hereford, Herefordshire, United Kingdom
Premier IT
I am currently supporting a brilliant organisation in the heart of Hereford who are currently looking to bring in a new IT Helpdesk Engineer to help support their small internal team and staff providing 1st and 2nd Line Support . The successful candidate must be able to drive to site due the the location not being easily accessible via … public transport. Job Title: IT Helpdesk Analyst Location: Hereford (Officer Based - Onsite everyday) Salary: Up to £34,000 Job Type: Permanent Start: ASAP Key Responsibilities: Manage and Prioritise the help desk ticket queue, assigning and completing workload efficiently based on business priorities in collaboration with the wider IT department. Deliver clear, responsive, and customer-focused support to … solutions are easy for users to understand and apply. Identify and Implement automation solutions to address recurring problem themes and eliminate redundant manual processes, working closely with the wider IT team. Maintain and Create training manuals, user guides, and documentation to improve overall user knowledge and self-service capabilities. Triage and Escalate issues accurately to the appropriate internal ITMore ❯
Operations Analyst - Tech Enablement & Execution - Leading Insurer Are you early in your career and eager to make an impact in the world of technology operations? Operations Analyst - Tech Enablement & Execution - Insurance Are you early in your career and eager to make an impact in the world of technology operations We're looking for a driven, organised, and curious … Operations Analyst to join our Tech Enablement & Execution team. In this role, you'll help support the operational rhythm of a growing technology organisation - gaining exposure to how governance, delivery, and finance come together in practice. You don't need years of experience, but you should have a passion for learning, a proactive mindset, and the discipline to make … things happen. What you'll bring: An understanding of how technology or transformation organisations operate (experience in IT, digital delivery, or consulting is a plus). A proactive and adaptable approach - comfortable handling coordination, admin, and analysis in equal measure. Strong organisational and communication skills, with attention to detail and follow-through. Initiative and ownership - you're someone who More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months …/7, confidential Employee Assistance Programme and Virtual GP for you and your family. A great holiday package About the role We’re looking for a motivated IS Senior Analyst to join our Supply Chain team here at Booker. You’ll help us keep our systems running smoothly, securely, and efficiently – making sure we’re ready for the future More ❯
Techunite is proud to be working with a growing and dynamic organisation to recruit for a Senior IT Support Engineer/Service Desk Lead . This is a key role within the service desk team, ideal for someone with strong technical expertise who’s ready to step into a leadership-focused position. Office based full time. This opportunity is … team, and act as the main escalation point for more complex technical issues. In addition to the core support responsibilities, this role offers a clear development path into an IT Service Manager (ITSM) role as the business continues to scale. It's a great fit for someone with ambition to grow into a more strategic, business-facing position … junior team members through coaching and mentorship. Plan and prioritise workload across the team to ensure SLAs are consistently met. Skills & Experience Required Minimum of 5 years’ experience in IT support, including at least 2 years in a senior or escalation-level role. Strong knowledge of: Windows and MacOS operating systems Windows Server and Microsoft 365 Networking fundamentals and More ❯
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Operations Resources
We are looking for a Junior IT Security Analyst with an exposure to cloud security and to assist in the development of cloud security measures with a view to identifying weakness in the system via risk assessments. You should have a knowledge of security and penetration tools. The main part of the role is to develop policies to More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
ROLE: Business Analyst LENGTH: 6 Months LOCATION: Hybrid, 2-3 days in office - London PAY: Day Rate Outside IR35 What You'll Be Doing Understanding Business Needs: Engage with teams across the organisation to explore how technology can improve operations, enhance processes, and solve business challenges. Mapping and Improving Processes: Document existing workflows, identify gaps or inefficiencies, and recommend More ❯
Insider Risk Analyst – Outside IR35 – Fully Remote We are seeking an experienced Insider Risk Analyst for a fully remote contract engagement, Outside IR35 , paying up to £350 per day . The successful candidate will play a key role in identifying, investigating, and mitigating risks posed by insiders - whether malicious, negligent, or compromised. This role requires a blend of … or sabotage). Conduct and document insider threat investigations from initial triage through closure, working in alignment with internal policies and legal frameworks. Collaborate with HR, Legal, Compliance, and IT teams to ensure sensitive cases are handled appropriately and discreetly. Recommend and implement technical and procedural mitigations to reduce insider risk exposure. Support the maturity of the Insider Risk More ❯
Please note this role does require the postholder to be based from our office in Derbyshire circa 3 days per week. Reporting to the IT Security Manager the postholder will monitor, analyse, and respond to security threats, ensuring the integrity and protection of the organisation's systems, data and operations. Key Responsibilities Monitor security events, analyse alerts, and determine … response urgency. Mentor colleague within the security IT team and support their technical development. Contain, investigate, and mitigate security incidents. Oversee the security review process from start to finish. Detect and respond to phishing and social engineering attacks. Review quarantined corporate emails and analyse anomalies. Test, evaluate, and implement appropriate security solutions based on need. Support policy development, compliance … processes and optimise protective measures. Manage security-related tickets and user communications. Assist with internal and external security audits to ensure compliance. Provide technical security guidance to colleagues and IT teams. Track emerging threats and recommend security improvements. Strengths you’ll bring: Analytical and problem-solving skills to identify and assess risks, threats, patterns, and trends. Demonstrable understanding of More ❯
Cheshire, England, United Kingdom Hybrid / WFH Options
Morgan Law
are modernising their operations and systems, and looking to replace their legacy SAP system with best-of-breed ERP solutions. To support this, they are recruiting for a Business Analyst - a vital role that will help bridge the gap between IT and business teams to ensure we successfully capture, design, and deliver future-fit business processes.The Business Analyst will play a central role in our ERP transformation journey. Reporting into the IT team, you will work closely with stakeholders across the organisation to capture existing ('as-is') business processes, identify gaps and inefficiencies, and help define the 'to-be' future state in line with our strategic goals and operational needs.You will work as part of a … needs, ERP capabilities and best practice. Translate process blueprints into robust, unambiguous functional specifications to support software providers in configuring solutions that fit the organisation's requirements. Collaborate with IT, third-party suppliers, and business leads to ensure accurate system configuration and design. Support change impact analysis and contribute to testing, training, and rollout activities. About you Experience: Proven More ❯
Wellingborough, Northamptonshire, England, United Kingdom
Booker Group
What's in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months … of a detailed strategic, business, and functional requirement specification set. Analyse business requirements to fully understand business processes, goals, and challenges for future versions. You will need Strong Business Analyst background The ability to form functional specifications for use by other team members. Strong stakeholder management skills and ability to communicate complex technical concepts in a simple manner. Excellent … of software development methodology e.g. Agile. Knowledge of analytical techniques and methodologies to define business problems. Strong verbal and written communications skills. A good understanding of available and emerging IT technologies. Excellent communication showing the ability to communicate effectively at various levels within the organisation, including senior management, operations personnel, and customers. Experience in Linux, Java, COBOL and SQL. More ❯
our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino's, we're not just about pizza - we're about innovation, technology, and delivering a slice of happiness to … our customers. Our IT team plays a crucial role in ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you'll have a basic level of … IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties More ❯
our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino's, we're not just about pizza - we're about innovation, technology, and delivering a slice of happiness to … our customers. Our IT team plays a crucial role in ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you'll have a basic level of … IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties More ❯
our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike. We're looking for a passionate and customer-focused IT Service Desk Analyst to join our team. At Domino's, we're not just about pizza - we're about innovation, technology, and delivering a slice of happiness to … our customers. Our IT team plays a crucial role in ensuring our stores run smoothly. Success in this role looks like: You will be willing and able to participate in a shift pattern covering Service Desk hours of operation (early, lates, Days and night shifts) on a 4 on 2 off basis you'll have a basic level of … IT skills along with some experience of working in an IT Service Desk or a Call Centre equivalent role. Having an aptitude for working with IT applications/systems, you will be undertaking analysis, diagnosis and resolution of problems, which may range from straightforward to more complicated technical issues. There is also a range of administration duties More ❯
Market Drayton, Shropshire, West Midlands, United Kingdom
Muller Dairy
brand is ranked at No.7 in The Grocers Top 100 list of Britains Biggest Brands, and is also the 7th most chosen brand in the UK. Job description: Mller IT Graduate (Business Intelligence Analyst) - MSL Release your potential with Mller! Business Unit: Mller Services Limited Industry: FMCG Role: IT Graduate (Business Intelligence Analyst) Location: Market Drayton … people. Joining us means embarking on a journey where your personal drive is valued, and your career is nurtured. About the Programme: Were now looking for a?Business Intelligence Analyst?to join our dynamic team. This is a fantastic opportunity to work on impactful projects, shape data-driven decision-making, and help deliver reliable, high-performing BI solutions across … the business. Your Mission: As a BI Analyst, youll play a key role in designing, implementing, and supporting SAP BI solutions. Youll work across SAP BW, SAP Datasphere, SAP Analytics Cloud, Databricks and more - ensuring our reporting systems are robust, insightful, and aligned with business needs. Key Responsibilities: Application Analysis & Development Design and implement high-availability SAP BW/ More ❯
NHS Hertfordshire and West Essex Integrated Care Board (468)
To become the ICT provider of choice, by delivering without boundaries, cost effective and innovative services and solutions to improve patient outcomes'.HBL ICT Shared Services Vision - 'Partnership in IT' Our mission is to become the IT provider of choice, by delivering cost effective services which embrace the technology innovations from the industry to improve patient outcomes, in … west Essex. We have around 750 employees and our role is to make sure health services work well and are of high quality as well as value for money. It's an exciting time for us and we're looking for people who enjoy working in a fast-paced, vibrant environment that can help us achieve our aim. So … from multiple data sources Desirable Understanding of Risk Management Experience - NHS and HBL ICT Essential Experience of working in the NHS Desirable Experience of working for HBL ICT Experience - IT environment Essential Experience of working in IT environment across the Product Lifecycle Desirable Experience of managing Early Life Support Disclosure and Barring Service Check This post is subject More ❯
A leading financial services firm is looking for a Senior GRC Associate to help develop and maintain its IT Governance, Risk & Compliance framework. Key Responsibilities: Support IT risk assessments and control compliance activities Maintain risk registers and GRC documentation Assist with internal governance reviews and formal reporting Work with IT teams and third-party providers on GRC … initiatives Requirements: 3–5+ years' experience in IT GRC or Information Security Knowledge of ISO 27001, NIST, and (ideally) DORA Strong analytical, communication, and stakeholder engagement skills Experience with IT infrastructure risk and control assessments This is a great opportunity to join a well-established and forward-thinking team, where you'll be empowered to make a real … impact on IT risk and control governance across a global environment. Please DM me or apply if you're interested. More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Job Title: HRIS Business Analyst Employment Type: Contract, Outside IR35 Location: London (Hybrid Working) Contract Length: 3 Months (Initial) Compensation: Competitive, based on experience About the Role: Robert Half is recruiting for an experienced HRIS Business Analyst to support the delivery of a high-impact, end-to-end system transformation project. This role will play a pivotal part More ❯
Wakefield, West Yorkshire, England, United Kingdom
Reed Talent Solutions
point of contact for users via telephone and email, aiming to resolve issues at first contact or escalate to the appropriate Manager when necessary. Key Responsibilities: Provide first-line IT support via phone and email Deliver first-time fixes where possible Accurately log and manage incidents and service requests Maintain high levels of customer satisfaction and professionalism Highly Desirable … Good interpersonal and communication skills Proficiency in Microsoft Office products (Word, Excel, Outlook) Why Join Us? This is a great opportunity to gain hands-on experience in a dynamic IT support environment, develop your technical skills, and contribute to a high-performing team. If you’re passionate about helping people and solving problems, we’d love to hear from … you. Apply Now: Ready to take the next step in your IT career? Submit your CV today and join a team that values growth, collaboration, and customer excellence. More ❯
A fashion retailer is looking for a business analyst to support the European function in improving the productivity of the stock control team. This role will work closely with the merchandising team, Operations, and IT colleagues in the global functions. As part of a fast-paced, international fashion retail business, you will play a key role in improving More ❯