151 to 175 of 197 IT Analyst Jobs in the UK

Level 1st Line Support consultant for a About the role Entry Level You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve … are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top More ❯

Level 1st Line Support consultant for a About the role Entry Level You'll respond to, and track to all incoming calls, emails and IT enquiries to the Service Desk, triaging calls and ensure all relevant information is captured at point of logging. This will require you to resolve … are up to date and ensuring that the customer is informed of any resolution before the ticket is resolved and closed. You'll represent IT and City & Guilds in a professional manner at all times, with the focus on helping employees make the best use of their desk top More ❯

fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include … user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility … Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

fostering and open and inclusive culture that not only embraces change but also encourages continuous learning and professional development. In this role, you will: IT Support look after our internal users (desktop support) and alongside suppliers support our enterprise IT systems to support our customers. This will include … user provisioning, hands on end-point management including asset management, management of upgrades and device hardening. IT support work with leaders across IT in information security, operational resilience, engineering and IT operations to support the implementation of the IT strategies and policies. Key areas of responsibility … Provide first and second-line support to internal users, managing incidents and service requests through the IT service desk. Manage end-user device provisioning, deployment, and lifecycle management, including asset tracking and device hardening. Support and administer enterprise tools such as Microsoft Office 365, Teams, SharePoint, and Active Directory More ❯

Robert Half has partnered exclusively with a company in the Healthcare industry who are recruiting for an IT Business Analyst for a 12 month FTC contract. This is to support the smooth transition of IT systems and services and to support future acquisitions across the UK. Please … and recommend technical solutions Translate business needs into technical specifications for 3rd parties, in-house teams and business partners. About You Proven experience in IT industry, supporting technical changes Understanding of mergers and acquisitions within an IT scope Good understanding of healthcare market, clinical services Understanding of project More ❯

Are you passionate about technology and problem-solving? Do you thrive in a dynamic and collaborative environment? We’re looking for a dedicated IT Support Analyst to join our team and contribute to the smooth operation of our IT infrastructure across the UK, EU, and US. This … ll work from home while also collaborating on-site at our Sheffield office 2/3 day per week. You’ll bring knowledge in IT service desk operations, Windows and Mac desktops, network infrastructure, telecoms, and Microsoft 365, supporting all areas of the business to ensure everything runs seamlessly. … with passionate colleagues in a global environment. Enjoy opportunities for personal growth and career development. What You’ll Do: Provide 1st and 2nd line IT support to staff across the UK, EU, and US. Troubleshoot and support systems like Windows 10/11, macOS, Microsoft 365, and VoIP platforms. More ❯

My leading Financial Services client are looking for a talented and motivated Business Analyst to help take them through a large transformation programme, being the face of IT within the organisation. This is a brilliant opportunity to work for a growing business, in a supportive team. They are … Desirable experience: Dynamics365 CRM/D365 Real Estate system knowledge Experience working on migration projects from on-prem to cloud Understanding of ISO 27001 IT Security Risk Management Salary: Up to £70,000 + bonus + package Location: London (good work from home options available) If you are interested … in this IT Business Analyst position and meet the above requirements please apply immediately. More ❯

Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to … contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You’ll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus … ll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP More ❯

What you'll do As an IT Business Analyst, you will join a vibrant, diverse team and work closely with national and international colleagues with different skills and backgrounds. Main tasks will be: Contribute to the code base and software factory of our commercial off-the-shelf product More ❯

our UK & Nordics Business Solutions team just as we have implemented an ERP system for Denmark, Sweden and Norway to Dynamics 365 platform. As IT Business Systems Analyst, you will provide 2nd and 3rd line support to our users. You will encourage a 'standard is best' approach to … your problem solving and able to influence decisions. This is a role to make your own. You will be leading a team of 3 IT Business Analysts in the IT Business Systems team. Primary responsibilities: 2nd and 3rd line support for Microsoft Dynamics Finance and Supply Chain Operations … implementation skills Good communication skills to both technical and non-technical stakeholders of all levels Excellent knowledge of Microsoft Applications Relevant Degree (technical/IT/business) or equivalent level qualification Working knowledge of Dynamics 365 ERP systems Experience with Agile & Scrum framework Experience in working in Production & Warehouse More ❯

IT Support Engineer - Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You’ll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to More ❯

and non-Epic systems. Applies a consultative approach in working across internal teams and external partners to understand and define difficult problems. This Senior IT EPIC Analyst will be responsible for: Serves as a subject-matter expert with deep knowledge of the core Epic application, related non-Epic … ensure integration. Researches and analyzes the functionality of vendor and internally developed applications. Coordinates Epic integration requirements for non-Epic applications with the appropriate IT team in conjunction with vendor support. Maintains, upgrades and tests associated third party integrations. Guides less experienced team members in necessary build and testing. More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a … willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work More ❯

number of external service customers within Norfolk which is led by a Head of Digital Services with four teams (Customer Services, Infrastructure Services, SystmOne IT and Security & Change). Customer Services comprises of a Service Desk team which provide first line technical support, acting as a single point of … query into the organisation and a Desktop team which covers a geographical spread of 3,300 miles. The SystmOne IT team, the Infrastructure team and Security and Change team provide second and third line expertise in functional areas. This role is working within the Service Desk, working as the … initial point of contact for all IT related queries, providing first time fixes to incidents and providing excellent customer care. You will be supporting clinical and corporate staff both face to face and over the telephone. Supporting Windows 10/11, Office 365 and a number of internal applications. More ❯

with the transition and on-boarding of a new customer account with a view to continue into BAU once the service goes live. The analyst will understand and manage the technical aspects of service delivery to the standards and procedures agreed with Computacenters customers, including problem investigation, support documentation … What youll need Experience in a Second Line Support capacity, with proven experience of resolving incidents for a large corporate customer. Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure. General awareness of developments in the IT industry. Must have excellent troubleshooting More ❯

your career with a company that truly appreciates your contributions and provides award-winning training opportunities? We have an exciting opportunity to join our IT team as an Applications Support Analyst. In the role of IT Application Support Analyst, you will manage the User Acceptance Testing (UAT … stakeholders. This ensures the quality, reliability, and usability of software systems during project deliveries, in line with business requirements and functional designs within the IT function. The successful candidate will partake in the full SDLC (software delivery lifecycle) process, aligning business outcomes and requirements to designs, contributing to timeline … and support your future aspirations. To succeed in this role you will need: Analytical thinker with experience in application support. Strong practical experience in IT Test Case writing. Knowledge of Salesforce. Experience of facilitating internal and external key delivery partners and teams. Demonstrable experience of delivering at pace in More ❯

on a stable, responsive tech team to help us do just that. The Role This is more than just a 2nd line support role. It's a position that sits at the heart of the team-bridging day-to-day support, infrastructure, and internal projects. You'll be a More ❯

Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally. Lime is seeking an experienced analyst to join our IT Service Desk to enable our employees to do their best work. More specifically, the Sr Service Desk Analyst … the support queue, prioritizing requests, creating and maintaining documentation, and actively resolving end user requests. In addition to day-to-day support, the Sr Analyst is an escalation point to the other service desk analysts on the team, helping resolve complex issues and setting an example for customer interactions. … junior analysts on the team. Assist in projects as needed, and identify areas of improvement, scoping the problem for future projects Collaborate with other IT team members to address larger issues and implement improvements About you: Experience with enterprise ticketing systems such as ServiceNow, ConnectWise, Zendesk, Jira Demonstrated capability More ❯

a passion for problem-solving, or maybe you’re the tech-expert amongst your friends? GammaLabs is on the lookout for two 1st Line IT Support Apprentices who are ready to be at very centre of the company’s IT team where you will gain the skills to … develop into a capable IT professional. Role The role will focus on offering technical support and customer service to employees at Gamma. The main responsibility will be to manage IT requests and incidents, also known as ‘tickets’, working to resolve them in a timely manner and making sure … The purpose of this apprentice position is to develop your skills over time until you are able to move into an experienced 1st Line IT Administrator role. As an apprentice you will receive guidance and support from your manager and team to eventually become independent in your role. You More ❯

A great opportunity for an experienced IT SAM Analyst who has experience managing software and licensing to join a global organisation, at one of their main UK offices here in Liverpool. This is a place that invests in technology and values their employees. What you'll be doing … renewals and access Project work and audit preparation Manage relationships with venders Full SAM lifecycle Experience to succeed: Minimum of 3 years in an IT Software Asset Management role Demonstrable experience working with SNOW Proactive approach to work Able to use initiative and make recommendations Experience or willingness to More ❯

JOB DESCRIPTION Job Title: Service Desk Analyst Reporting to: Service Desk Manager Location: Ashford Overall Objective To work as part of the UNA IT Service Desk team to provide a high level of support and service to the English language user community of Europe and Africa-Middle East … of the call, from inception through to resolution. Build/rebuild workstations to company specifications. Asset Management, including the deployment and collection of redundant IT equipment and the accurate updating of inventories. Provide basic user training for new starters and for new equipment. Assist users with IT equipment … Desk activities including: dealing with contractors, managing the Service Desk email inbox, phone calls, chats, walk-ins and AskMe unassigned queue. Keep abreast of IT activities, changes and outages. Attend team and company meetings and provided training to develop relevant knowledge and skills and to adhere to Environment, Health More ❯

resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary … as required Strong communicator Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications This standard aligns with the following professional … so this Apprenticeship could be the start of a very promising and profitable career Apprenticeship Standard Information communications technician (level 3) Training Provider JUST IT TRAINING LIMITED Working Week Working hours on a shift basis as follows More ❯

Role – Senior Business Analyst Location – Coleshill, West Midlands Office travel – Hybrid Salary – £55,000 - £63,000 + Benefits Infinite Talent have partnered with a market leading events business who are embarking on an exciting programme of transformation, to recruit for a Senior Business Analyst on a permanent basis. … Role Responsibilities: You will become part of a dynamic, fast-paced IT delivery team, leading a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience in the commercial sector, having taken direction, and delivered business transformation programs that enhance More ❯

Role – Senior Business Analyst Location – Coleshill, West Midlands Office travel – Hybrid Salary – £55,000 - £63,000 + Benefits Infinite Talent have partnered with a market leading events business who are embarking on an exciting programme of transformation, to recruit for a Senior Business Analyst on a permanent basis. … Role Responsibilities: You will become part of a dynamic, fast-paced IT delivery team, leading a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience in the commercial sector, having taken direction, and delivered business transformation programs that enhance More ❯

Role – Senior Business Analyst Location – Coleshill, West Midlands Office travel – Hybrid Salary – £55,000 - £63,000 + Benefits Infinite Talent have partnered with a market leading events business who are embarking on an exciting programme of transformation, to recruit for a Senior Business Analyst on a permanent basis. … Role Responsibilities: You will become part of a dynamic, fast-paced IT delivery team, leading a group of business analysts to ensure all change initiatives are delivered to the highest standards. Skills & Experience Required: Experience in the commercial sector, having taken direction, and delivered business transformation programs that enhance More ❯