Goole, East Riding of Yorkshire, United Kingdom Hybrid / WFH Options
Hays Technology
IT SUPPORT ANALYST HYBRID WORKING - 1 or 2 DAYS IN OFFICE PER WEEK HQ - GOOLE SALARY - CIRCA £30K + BENEFITS Your new role The IT Support Analyst is responsible for supporting, monitoring, and improving Service Request processes within the ITSM platform (IT Service Management). You will ensure requests are fulfilled accurately and efficiently, maintain … catalogue content and workflows, and collaborate with IT teams to drive continual improvements and enhance the user experience. What you'll need to succeed Candidates wishing to be considered for this role must be able to demonstrate the following experience: ITIL Foundation certification. Experience working in IT Service Management (ITSM Tools) Familiarity with Service Request processes and ITIL More ❯
Primary Details Time Type: Full time Worker Type: Employee Senior IT Risk Analyst Permanent London/Hybrid At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The Opportunity QBE Insurance is seeking a Senior IT Risk Analyst to join our … Global IT Risk Management team , supporting the global Data, AI and Technology function within Technology Services. This is a permanent, hybrid role based out of our London office . The successful candidate will play a key role in assessing and improving technology controls to ensure compliance with the QBE Global IT Risk Management Framework and Group Enterprise Risk … Policies and Standards . Your New Role As a Senior IT Risk Analyst, you’ll support the monitoring and reporting of technology and transformation performance in risk and controls as part of Line 1. You’ll help identify and track risks and improvements, analyse data, and ensure alignment with Group Enterprise Risk Management Standards. Main Responsibilities: Champion ITMore ❯
Lincolnshire, England, United Kingdom Hybrid / WFH Options
Akkodis
If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further. The Cybersecurity space only continues to evolve and attacks are becoming more and more sophisticated - resulting in increased threats.. So it has … your Cyber team.. Are the best at what they do and very much at the top of their game. My client recognise this and are looking to grow their IT Security function. With a huge IT estate in place with vast amounts of business sensitive data.. They need to ensure their estate is safe and secure. This is … absolutely mission-critical to the business.. and this is where you come in!I'm looking for an IT Security Analyst/Cyber Security Analyst to join an established Cyber outfit working alongside some really talented people. You''ll have some commercial exposure under your belt, ideally within an Enterprise-scale Tech environment. Your role will be More ❯
If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats Look no further. The Cybersecurity space only continues to evolve and attacks are becoming more and more sophisticated - resulting in increased threats So it has … your Cyber team Are the best at what they do and very much at the top of their game. My client recognise this and are looking to grow their IT Security function. With a huge IT estate in place with vast amounts of business sensitive data They need to ensure their estate is safe and secure. This is … absolutely mission-critical to the business and this is where you come in! I'm looking for an IT Security Analyst/Cyber Security Analyst to join an established Cyber outfit working alongside some really talented people. You ll have some commercial exposure under your belt, ideally within an Enterprise-scale Tech environment. Your role will be More ❯
East Midlands, United Kingdom Hybrid / WFH Options
Akkodis
If you're obsessed with the world of Cyber Security and IT Security and are looking to join a UK leader where you will be able to identify vulnerabilities and monitor emerging threats.. Look no further. The Cybersecurity space only continues to evolve and attacks are becoming more and more sophisticated - resulting in increased threats.. So it has … your Cyber team.. Are the best at what they do and very much at the top of their game. My client recognise this and are looking to grow their IT Security function. With a huge IT estate in place with vast amounts of business sensitive data.. They need to ensure their estate is safe and secure. This is … absolutely mission-critical to the business.. and this is where you come in! I'm looking for an IT Security Analyst/Cyber Security Analyst to join an established Cyber outfit working alongside some really talented people. You''ll have some commercial exposure under your belt, ideally within an Enterprise-scale Tech environment. Your role will be More ❯
The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
The IT Service Desk Analyst will provide first-line technical support for a professional services organisation, ensuring smooth operations and excellent service delivery. This role is based in Manchester and requires a proactive approach to problem-solving within the technology department. Client Details This professional services organisation is a medium-sized business with a focus on delivering exceptional … client solutions. The company operates in Manchester and values efficient processes and high-quality technical support. Description Provide first line technical support to staff, resolving IT issues effectively and efficiently. Monitor and manage service desk tickets, ensuring timely responses and resolutions. Assist with setting up and maintaining user accounts, hardware, and software. Collaborate with the wider technology team to … to documenting procedures and creating knowledge base articles for common issues. Participate in system updates, patches, and maintenance activities as required. Support office-based and remote employees with their IT needs. Ensure compliance with company IT policies and security protocols. Understanding of ITIL best practice Excellent telephone manner and professional demeanor Experience of using call logging software and More ❯
Wall, Hexham, Northumberland, England, United Kingdom Hybrid / WFH Options
Goodman Masson
IT Security Analyst Location: London (Hybrid) Salary: Up to £53,250 Sector: Not-for-Profit Recruiting on behalf of our client Goodman Masson is partnering with a respected not-for-profit organisation to recruit an IT Security Analyst . This is a great opportunity to join a purpose-driven organisation, supporting the protection of critical systems … and information. You’ll work closely with the IT Security Manager to monitor networks, respond to incidents, and enhance cyber resilience across the organisation. The role also includes conducting vulnerability assessments, supporting audits, and helping to strengthen third-party security compliance. Key Responsibilities: Monitor security systems and investigate incidents Operate firewalls, EDR, SIEM tools, and encryption software Support vulnerability … testing and risk analysis Assist with third-party vendor assessments and internal audits Contribute to the ongoing improvement of security processes What We’re Looking For: Experience in IT security or within a SOC/NOC environment Strong knowledge of Microsoft Defender, EDR, and network architecture Understanding of security frameworks (e.g., MITRE ATT&CK, NIST, ISO 27001) Excellent communication More ❯
South Cerney, Gloucestershire, United Kingdom Hybrid / WFH Options
CKB Recruitment Ltd
meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯
South Cerney, Cirencester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
CKB Recruitment
meaning there is some great opportunities at the moment for career minded people who want to join them on this journey. They are now looking for an Applications Support Analyst (IT Support) to join them, which is a completely brand new role for them due to continued growth of the business. They offer some genuinely great perks here … To be considered you will need 2 years of relevant experience in a similar role. Those who have some experience in roles such as 1st Line Support, Junior Business Analyst, Systems Analyst or a Junior Systems Tester would be the kind of people our client are looking to speak to! Knowledge of SQL would also be advantageous. This More ❯
Business Analyst – IT Development Team Location: Manchester (Spinningfields) Salary £50,000 to 60,000 Hybrid Working 3 days in office, 2days from home Our client, a well-regarded regional law firm, is looking to recruit a talented Business Analyst with Law Firm background experience to join their collaborative IT Development team based in the heart of … This is a fantastic opportunity for an enthusiastic and proactive individual to play a key role in the firm’s digital transformation journey. About the Role As a Business Analyst, you’ll serve as a crucial bridge between the IT function and the wider business, helping to shape solutions that enhance operational efficiency and user experience. You’ll … days per week, with the flexibility to work remotely for two days. There may be occasional travel to offices in London and Liverpool. Key Responsibilities Collaborate with Product Owners, IT teams, and business stakeholders to understand and analyse existing processes, identify pain points, and define improvement opportunities. Support solution design by capturing functional and non-functional requirements and mapping More ❯
Lyndhurst, Hampshire, South East, United Kingdom Hybrid / WFH Options
Pin Point Recruitment
IT Senior Analyst Applications (Digital Transformation) Location: Lyndhurst (Hybrid 50% office based) Salary: £40,174 £43,236 per annum Hours: Monday Friday, 37 hours per week Benefits: Competitive salary with progression opportunity based on performance Hybrid working 50% office, 50% home 27 days annual leave plus bank holidays Local Government Pension Scheme with additional voluntary contribution options Collaborative … to Work Scheme Discounts at major retailers, supermarkets, and restaurants Access to 24/7 Employee Assistance Programme for personal, legal, and financial support Free onsite parking ICT Senior Analyst Summary: As ICT Senior Analyst, you will be responsible for leading the support, development, and enhancement of key business applications. This role will play a vital part in … support modern ways of working. You will collaborate with technical teams, business stakeholders, and third-party providers to ensure systems are secure, efficient, and fit for purpose. ICT Senior Analyst Responsibilities: Lead support and development of key applications in line with service level agreements Provide expert technical advice and support across the organisation Design and deliver high-quality, secure More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
MYO Talent
IT Capacity Analyst/Disk Analysis/Servers/On Premise/Infrastructure analysis/VMWare/Nutanix/Virtualised Computing/Hypervisors/ServiceNow/Hybrid Warwickshire Remote/6-month contract/£450 550 per day Inside IR35. One of our leading clients is looking to recruit a IT Capacity Analyst role. Location Warwickshire … per week in the office or 1 day every 2 weeks) Duration initially 6 months Day rate £450 550 per day Inside IR35 Experience/role: Experience in an IT Capacity Analyst role Disk Analysis for on premise VMs Assessing Capacity thresholds and preventing disk breaches Usage Analysis and decommissioning Network analysis/infrastructure usage preventing capacity breaches … IT capacity management procedures and processes Demonstrable experience of managing performance and capacity in an IT Applications Environment Experience of evaluating data and presenting recommendations to drive improvement Demonstrable problem solving skills Good Stakeholder Management skills with the ability to influence across levels Desirable: VMWare/NetApp Nutanix Hypervisor ServiceNow MS Azure More ❯
Havant, Hampshire, England, United Kingdom Hybrid / WFH Options
Lorien
IT Asset Management - Analyst 6 month contract Havant Hybrid working £500 per day inside IR35 Overview Our client are seeking an ITAM Analyst to join a dedicated IT Asset Management (ITAM) team. This role supports the full lifecycle management of IT assets-software, hardware, and associated agreements-ensuring compliance, cost optimisation, and risk mitigation. You … closely with Software and Hardware Asset Managers, third-party providers, and various internal departments to support governance, reporting, audits, and stakeholder engagement. Key Responsibilities Support implementation and optimisation of IT asset lifecycle processes. Track and report ITAM-related risks. Assist with software and hardware audits. Respond to asset-related enquiries from business users. Use ITAM tools to monitor deployments … and compliance. Generate compliance, usage, and cost reports. Support licence reviews and vendor negotiations. Maintain asset catalogues and assist with training delivery. Essential Skills & Qualifications Bachelor's degree in IT, Computer Science, or related field. Experience in IT Asset Management. Familiarity with ITAM tools (e.g., ServiceNow, Snow, Flexera). Strong communication, analytical, and stakeholder management skills. Ability to More ❯
IT Service Desk Analyst - 1st Line - Liverpool Service Desk Analyst/1st Line IT Support Analyst with strong experience in an IT helpdesk or support role is required by a leading company in central Liverpool. In this role, you will be the first line of support for IT issues across the firm, using … your technical expertise to troubleshoot and resolve employee issues promptly and contribute to the team by providing an excellent IT support service. Experience required: 6+ months experience in a similar 1st line IT support role Working with helpdesk software, MS Office 365 & Windows 10 Excellent understanding of various systems and a passion for learning about new and upcoming … centrally and manually Offer user laptop health checks Managing all tasks via the helpdesk system Review ticket trends with the line manager Support team and firm with ad-hoc IT tasks My client is a leading professional services company, employing over 800 people. They are looking for the right candidate to grow into this role and progress into a More ❯
Milton Keynes, Buckinghamshire, England, United Kingdom Hybrid / WFH Options
Human Capital Ventures
Our Client, a leading, fast-growing global financial services group, seeks a 2nd Line IT Support Analyst to join its centralised IT function. Supporting a user base of over 15,000 staff, including senior executives and VIP users across multiple international offices, this position plays a critical role in dealing with escalations from the outsourced IT Service Desk and providing continuous service improvement activities. As a 2nd Line IT Support Analyst, you will be working closely with the third-party first-line team, providing them with knowledge articles to enhance their support capabilities. You will provide support and resolution to high-level 2nd line support escalations, then provide major incident support and problem … for employees worldwide. Monitor and enhance customer experience, collaborating with Unisys to achieve high First Contact Resolution (FCR) and Customer Satisfaction (CSAT) scores. Facilitate cross-team communication, ensuring unresolved IT issues are escalated and triaged promptly. Maintain and update Knowledge Base (KB) articles, serving as the Subject Matter Expert (SME) for relevant content. Offer executive user support to key More ❯
Bracknell, Berkshire, England, United Kingdom Hybrid / WFH Options
Signet Resources
Are you an immediately available Business Analyst (IT) seeking an exciting contract with a renowned Financial Services organisation? The role involves the co-ordination of system solution activities through the full project life cycle to continually improve the effectiveness of systems, associated processes and procedures. The smooth delivery of system upgrades and enhancements , on time and on budget … is a key objective of the IT Team in improving the overall efficiency, effectiveness of the business and usability of the system. Duties: Responsible for information gathering, analysis and business requirements definition for financial services system. Elicit requirements using appropriate methods such as interviews or workshops. Participate in Change Management including raising Change Requests, liaising with external suppliers , assisting More ❯
IT Business Systems Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our … IT infrastructure across the UK. Job Description: Join our dynamic Technology team as an IT Business Systems Analyst , where you'll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role - it's an opportunity to make a real impact across our … escalated issues swiftly. Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people. Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation. Leading Quality Assurance : Define testing requirements, write scripts, and coordinate testing to More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
london (city of london), south east england, united kingdom
Miki Travel Europe
Process & IT Business Analyst (BA) Join MIKI Travel and take your career to new heights. With over 55 years of experience, MIKI Travel is a leading wholesale travel provider, creating unforgettable global adventures. As a premier private travel company with 36 offices worldwide, we're proud of our legacy of excellence. Be part of our team and help … customer satisfaction, and strong partnerships. Fuel your career with opportunities for growth, powered by values of quality, innovation, and commitment that shape the Miki way. Role Summary: The Process & IT Business Analyst analyses current operational processes, identifies bottlenecks, and proposes improvements to enhance efficiency, particularly within the Hotel Operations workflow. This role involves translating business needs into technical … requirements for new projects (e.g., new inventory systems, CRM/ticketing systems, AI initiatives). Translate business needs into clear and detailed functional and non-functional requirements. Work with IT teams to ensure technical solutions align with business needs. Create process documentation and guidelines, including standard operating procedures and workflow diagrams. Collaborate with various departments to gather and document More ❯
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Stansted Salary: Guide; 300 - 400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. … and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an More ❯
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Chelmsford Salary: Guide; £300 - £400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. … and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an More ❯
Stansted, Essex, Stansted Mountfitchet, United Kingdom
Pursuit Executive Recruitment Ltd
Title : IT Systems Analyst (Contract) Fully on-site ; must be a car driver Location : Stansted Salary: Guide; £300 - £400 per day depending on experience We are seeking a versatile and proactive IT Systems Analyst (Contract). This role spans 1st to 3rd line support, with responsibilities ranging from endpoint management to application troubleshooting and network diagnostics. … and maintain network infrastructure, including switches, firewalls, and VPNs. Collaborate with internal teams and third-party vendors to resolve complex technical issues. Document processes, configurations, and resolutions in the IT knowledge base. Assist with onboarding/offboarding processes and hardware provisioning. Essential Skills & Experience: Proven experience in a broad IT support role, engineering or construction sector experience an More ❯
Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
IT Service Desk Analyst Hybrid Nottingham 6-12 Month FTC £28,000 Are you passionate about problem-solving and providing first-class IT support? We're looking for a motivated Service Desk Analyst to join a busy, professional IT team on a 6-12 month fixed-term contract. This is a fantastic opportunity to gain … where you'll be supporting over 1,000 end-users with a variety of technical issues. What you'll be doing: Acting as the first point of contact for IT support queries Logging, diagnosing, and resolving incidents and service requests Escalating issues when required to specialist teams Supporting user account administration (Active Directory, Exchange 365) Troubleshooting across Windows, Microsoft … Office, laptops, and mobile hardware What we're looking for: Experience in an IT support or service desk role Knowledge of Active Directory, Exchange 365, Windows environments, and SCCM Strong communication and interpersonal skills - able to support users at all levels Ability to stay calm under pressure and manage competing priorities ITIL foundation (desirable but not essential) The details More ❯