Nottingham, Nottinghamshire, England, United Kingdom Hybrid / WFH Options
Macildowie Recruitment and Retention
IT Service Desk Analyst Hybrid Nottingham 6-12 Month FTC £28,000 Are you passionate about problem-solving and providing first-class IT support? We're looking for a motivated Service Desk Analyst to join a busy, professional IT team on a 6-12 month fixed-term contract. This is a fantastic opportunity to gain … where you'll be supporting over 1,000 end-users with a variety of technical issues. What you'll be doing: Acting as the first point of contact for IT support queries Logging, diagnosing, and resolving incidents and service requests Escalating issues when required to specialist teams Supporting user account administration (Active Directory, Exchange 365) Troubleshooting across Windows, Microsoft … Office, laptops, and mobile hardware What we're looking for: Experience in an IT support or service desk role Knowledge of Active Directory, Exchange 365, Windows environments, and SCCM Strong communication and interpersonal skills - able to support users at all levels Ability to stay calm under pressure and manage competing priorities ITIL foundation (desirable but not essential) The details More ❯
Warwick, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Certain Advantage
IT Change Analyst 7 month contract Location: West Midlands (Hybrid: 23 days office) Rates: Negotiable (DOE) We are seeking an experienced Change Analyst to join a high-profile transformation programme within a leading global organisation. The role will suit someone with strong analytical ability, governance experience, and a proven track record of supporting complex change initiatives across … business and IT environments. Key Responsibilities Support the delivery of business and IT change projects across the full lifecycle planning, execution, monitoring, and closure. Develop and maintain key governance documentation, including project plans, RAID logs, status reports, and stakeholder dashboards. Coordinate and support UAT activities, workshops, and stakeholder training to ensure smooth adoption of change. Manage risks, issues … mitigation plans are in place. Act as a bridge between project teams, operations, and stakeholders to ensure clear communication and effective delivery. Skills & Experience Demonstrable experience as a Change Analyst within large, complex organisations. Strong understanding of change governance, RAID management, CAB/TCAB processes, and project documentation. Hands-on experience supporting large-scale rollouts, system implementations, or acquisitions. More ❯
IT Support Analyst – Onsite Managed Services Manchester, United Kingdom Start Date: Immediate Client Site Full-Time | Monday to Friday | Onsite Your Mission: As an IT Support Analyst , you’ll be the frontline of technical support — delivering best-in-class service to end-users, resolving hardware and software issues, and collaborating with internal IT teams to More ❯
talented Radius colleagues. We've achieved big things already, but we're just getting started. This is where you come in... Job Description We are seeking an experienced Senior IT Service Delivery Analyst to support the efficient delivery of IT Services across Radius. You will work within the Service Delivery team, focussing on areas such as software … licencing, audit management, supplier and contract oversight and internal IT asset tracking. This non-technical, process focussed role plays a key part in ensuring compliance, minimising risk, and maintaining operational control over IT inventories and third-party services. The position is based from our head office in Crewe, Cheshire and reports into our IT Service Delivery Manager. … Your responsibilities day to day will be... Work closely with the Service Delivery Manager to identify and drive service improvements, to ensure effective IT service delivery. Act as a liaison between end-users and IT teams to ensure effective communication and excellent customer service, ensuring that IT services meet or exceed expectations. Support adherence to internal controls More ❯
1st Line IT Support Analyst – Microsoft 365 Specialist Location : Borehamwood, WD6 1JD Salary : £25,000 – £30,000 DOE + Excellent Benefits Contract : Full time, Permanent Benefits : 20 days holiday plus bank holidays, Bupa Cash plan with EAP support after 1 month service, 4% Pension contribution (matched by employee), Stock options after 1 years’ service, Private Health Insurance after … years’ service Are you passionate about Microsoft 365 and looking to build your career in a modern, forward-thinking IT environment At Chalkline, we’re not just another IT support company. As a Microsoft Solutions Partner in Modern Work & Azure Infrastructure (with an Advanced Specialisation in Azure Virtual Desktop), we pride ourselves on delivering exceptional client experiences while … developing and supporting our people. We’re growing, and we’re looking for a 1st Line Technical Support Analyst with hands-on Microsoft 365 knowledge to join our friendly Service Desk team. What you’ll be doing as our 1st Line IT Support Analyst: Acting as the first point of contact for clients, resolving inbound support tickets More ❯
IT Change Management Analyst - 36145227 Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront of process … improvement and change management within the IT sector. With a competitive umbrella rate of £34.90/hr (inside IR35) and a dynamic work environment, this opportunity is perfect for professionals looking to make a tangible impact. What You Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business operations.• Apply … to drive successful change.• Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives.• Act as a change agent, championing best practices across the IT organisation.• Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes.• Provide coaching and guidance to junior professionals, fostering a More ❯
IT Change Management Analyst - (phone number removed) Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront … of process improvement and change management within the IT sector. With a competitive umbrella rate of £34.90/hr (inside IR35) and a dynamic work environment, this opportunity is perfect for professionals looking to make a tangible impact. What You Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business … to drive successful change. • Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives. • Act as a change agent, championing best practices across the IT organisation. • Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes. • Provide coaching and guidance to junior professionals, fostering a More ❯
IT Change Management Analyst - (phone number removed) Are you ready to elevate your career and become a driving force in the world of digital engineering? This is your chance to join an innovative and forward-thinking organisation as an IT Change Management Analyst. This company is renowned for its commitment to excellence and is at the forefront … of process improvement and change management within the IT sector. With a competitive umbrella rate of £34.90/hr (inside IR35) and a dynamic work environment, this opportunity is perfect for professionals looking to make a tangible impact. What You Will Do: • Lead and manage process improvement and change management projects, ensuring seamless execution and minimal disruption to business … to drive successful change. • Monitor the implementation of change initiatives to ensure optimal outcomes and alignment with business objectives. • Act as a change agent, championing best practices across the IT organisation. • Develop a deep understanding of business processes to identify opportunities for improvement and initiate software application and system changes. • Provide coaching and guidance to junior professionals, fostering a More ❯
Weybridge, Surrey, South East, United Kingdom Hybrid / WFH Options
Saputo Dairy UK
brands include the Nations favourite cheese brand Cathedral City plus other well-known butter & spreads (Clover, Country Life, Vitalite, Utterly Butterly), functional ingredients and dairy free products. As Senior Analyst, IT you will be responsible for providing functional and technical support for business applications, primarily Sage 200. Youll play a key hands-on role in developing, enhancing and … through update/enhancement projects, playing an active part in workshops and requirement gathering, process documentation, configuration, UAT and release Developing plans for upgrades of new systems aligned to IT strategy Taking ownership on incidents and requests raised, working independently to gather more information when required, and closing tickets out within the SLA Driving supplier management to ensure services … and SLAs (including contract management, service reviews, and billing) Ensuring users have the appropriate level of access necessary to perform their role Develop and test arrangements to ensure critical IT systems availability following a disaster Identify and drive improvements to reduce the number of incidents Design, document, and communicate system standards and approve exceptions YOURE BEST SUITED FOR THE More ❯
IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
IT Service Desk/Support Analyst Location: Bathgate About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
Avon & Wiltshire Mental Health Partnership NHS Trust
Job summary An opportunity has arisen for an IT Service Desk Analyst to join the Trust's busy IT Service Desk. The successful candidate will become a key member of our team, and play a crucial role in ensuring smooth operations and excellent user support. Prior experience of working on a Service Desk in an NHS environment … for office working, training and meetings at our Bath site when required. Main duties of the job The role involves acting as a central point of contact within the IT Department, providing remote first and second line IT support to the Trust's user base to enable them to make effective use of available software and hardware. About … blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger. Job description Job responsibilities Candidates should have excellent communication skills, a good working knowledge of IT applications and practical experience of some or all of the following: Windows 10, Windows 11, Microsoft Office (particularly Outlook), PC Hardware, Active Directory, and IT Ticketing Systems. The More ❯
Fleet, Hampshire, United Kingdom Hybrid / WFH Options
Personnel Selection
in our field of the buy to let mortgage sector based in Fleet, Hampshire. We have been established for over 10 years and are now seeking to recruit an IT & Technical Support Analyst to join our IT team. The role would suit candidates with some previous IT work experience seeking the next step in their career … or a recent graduate in an IT related subject seeking the opportunity to build upon their qualifications. The purpose of the role is to support mortgage product development, system configuration, reporting, release management and IT operational tasks. The role would suit candidates looking to build hands-on experience in an organisation undertaking constant and frequent change. Working Monday … flexibility to work from home 2 days a week, 11% non-contributory pension, 25 days annual holiday, health insurance, life assurance, income protection and more. Working directly in the IT team, a team of 22, you will be responsible for: - Data & product development • Assist in mortgage product development. • Contribute to letter development within mortgage systems. • Execute month-end reporting More ❯
Overview We are looking for am IT Service Analyst to join our team for a 12 month FTC. The IT Service Analyst will be responsible for managing the end-to-end procurement of all central IT hardware for the Wincanton business units, including asset management and requestor/supplier support on other services such as … mobile phones and managed print. The role is Monday to Friday and hours between 08:00 to 16:00 or 09:00 to 17:00 It is hybrid with a requirement to be onsite in Chippenham 1 to 2 days per week How will you contribute? Maintaining the ITSM tool Request Form with all Products covered by DaaS, and … articles for End Users to consume. Create and maintain all Order information relevant to ensure cross charging of items to the correct profit centres including any appropriate reports for IT Commercial on a weekly and/or monthly basis. Manage the end-to-end lifecycle of the procurement process, managing of requests in the ITSM tool, orders through Oracle More ❯
IT Applications Support Analyst Our client is looking for an Applications Support Analyst to start ASAP. You will be responsible for the administration and support of all their business applications. This role is pivotal to the success of the business, providing first line support to ensure efficient function and fast issue resolution across the business. Key Skills … team. Identifying test areas, writing test scripts and carrying out User Acceptance Testing with the business. Ensuring that any new or updated services are transitioned into support and that it’s been fully accepted in terms of support guides (both user and admin support), escalations paths. Due to the volume of applications received for positions, it will not More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Harrison Holgate
A leading specialty insurer based in London is seeking an experienced IT Systems Analyst to join their IT team. This is a great opportunity to work in a dynamic environment where technology plays a central role in delivering business success.You will support the Director of IT in managing relationships with the company's IT managed … service provider and other technology vendors, ensuring all IT platforms, applications, and production environments are secure, well-supported, and effectively maintained.This role requires strong expertise in Microsoft enterprise suite administration-including Microsoft Defender, Entra ID, Purview, Intune, Azure, and Office 365-as well as third-party tool administration. Key Responsibilities Oversee and maintain core IT systems, ensuring stability … Microsoft applications. Support cloud-based solutions, including SaaS applications and integration technologies. Assist with cybersecurity controls, vulnerability assessments, compliance auditing, and security operations. Provide clear, non-technical explanations of IT concepts to colleagues across the business. Key Requirements 5+ years' IT experience in financial services (insurance preferred). Strong system administration and technical support skills, particularly in Microsoft More ❯
They support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. Role Overview: We are seeking a skilled and experienced IT Business Analyst to support our Supply Chain initiatives. The ideal candidate will have a strong background in supply chain processes and IT systems, with proven experience collaborating … into functional specifications and system requirements. - Collaborate with system integrators and internal delivery teams to ensure successful implementation of solutions. - Support the design, testing, and deployment of supply chain IT systems. - Facilitate workshops and meetings with stakeholders to define and refine business processes. - Ensure alignment between business goals and IT capabilities. - Provide post-implementation support and drive continuous … process flows, functional specs, and training materials. Required Qualifications: - Bachelor’s degree in Information Systems, Supply Chain Management, Business Administration, or related field. - 5+ years of experience as an IT Business Analyst, with a focus on supply chain projects. - Strong understanding of supply chain processes including procurement, logistics, inventory, and order management. - Experience with Transportation Management Systems implementations More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
IT Service Management Analyst Law Firm – London Hybrid working – 2 days office/3 days working from home per week In this exciting newly created role at a leading global law firm in the city, you will be driving service improvements within the firm. If you’re passionate about continuous improvement and want to drive meaningful change, this … Your focus will be across core ITIL processes - Incident, Change, Service Request and Problem Management - with opportunities to expand into other areas as the function evolves. What’s in It for You? Join a firm with a growing presence – this is a newly created role to work alongside the experienced IT Service Manager Take ownership of process maturity … firm in the legal sector Core Responsibilities Problem Management Service Transition/Service Introduction Change Management Incident Management Knowledge Management and Reporting Your Background At least 3 years in IT service management with hands-on delivery of ITIL processes An ITIL v3 or v4 certification Must have experience of working in a law firm Experience with ServiceNow is preferred More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of More ❯
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of More ❯
ML1, Calderbank, North Lanarkshire, Lanarkshire, United Kingdom
Enable Scotland
IT Service Desk Analyst Location: Motherwell, ML1 4UF Salary: Circa £25,000 per annum Contract: Full time, Permanent Do you have experience of technical troubleshooting within a fast-paced professional environment? The Digital team have an exciting opportunity to join them as a Service Desk Analyst. Within this role you will be responsible for providing a range of More ❯
IT Service Desk Analyst - Temporary (up to 12 months) Salary: £29,079 - £34,210 (dependent on experience) Contract type: Temporary: Fixed Term Contract or Secondment Hours: Full Time Location: Poole, Dorset, England Closing Date: 02-09-2025 Reference: 20086 About us Our purpose is simple, to save lives at sea. Across the UK & Ireland, the RNLI is recognised … for our lifesaving work from rescue and supervision to education and prevention. An essential part of making this happen is to ensure our IT equipment and systems support all of our activities, and that the RNLI IT&S team is able to support all our users, volunteers, and supporters. About the role We are looking for an experienced … IT Service Desk Analyst to work within our End User Computing team. The Service Desk provides first and second line support for services across the Microsoft suite on both Windows 10 and Windows 11. The Service Desk also supports video conferencing equipment hardware issues and mobile telephony. The team works from 07.45 to 18.00 hrs, and you will More ❯
Overview We are working with a leading financial services client seeking a Technical Business Analyst to support an IT Process Standardisation and Governance programme. The role focuses on documenting and uplifting IT operational processes, consolidating best practice, and creating a single golden source of standardised documentation for the organisation. Responsibilities Document end-to-end IT operational … governance standards into operational documentation. Produce high-quality technical writing and reusable templates for project governance. Establish and maintain a centralised "golden source" of operational process documentation. Partner with IT stakeholders and other business units to validate processes and ensure alignment with standards. Key Skills & Experience Proven background as a Technical Business Analyst or Technical Writer within IT … analyse, and document complex processes. Proficiency with Visio (or similar process documentation tools). Excellent technical writing and communication skills. Experience in operational process uplift, data quality initiatives, or IT governance preferred. Ability to work collaboratively in a hybrid Boston-based role requiring 3 days per week in-office. Vantage Point Global is a fully committed Equal Opportunities, inclusive More ❯
IT Support Hub Analyst Location: Solihull Officed based, permanent, offering up to 35k Key Responsibilities: Provide expert technical support for commissioning, maintenance, and reactive service of CCTV systems. Assist field technicians during installation and troubleshooting, in alignment with business strategies. Ensure full customer satisfaction through effective support processes, monitoring, and documentation. Download and share CCTV footage for investigative More ❯
summary Are you passionate about cyber security and looking to develop your career in a role that really makes a difference? Somerset NHS Foundation Trust is seeking a motivated IT Cyber Security Analyst to join our Digital Services team. This is an exciting opportunity to play a vital part in protecting the Trust's IT systems, data … and infrastructure that support patient care across Somerset. Main duties of the job As an IT Cyber Security Analyst, you will: Monitor and maintain the Trust's cyber security systems. Respond to cyber alerts, incidents and NHS Digital CareCERT notifications. Support the investigation and resolution of security issues across networks, servers, and applications. Assist with security testing, patch … short drive away - and only two hours to London . The region is home to excellent educational facilities , and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future. Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone More ❯