51 to 75 of 169 IT Analyst Jobs in the UK

Join Our Team as an IT Service Desk Analyst! Are you passionate about technology and customer service? Do you thrive in a dynamic environment where you can make a real impact? If so, we have the perfect opportunity for you! Overview/Job Summary As a key member of our Service Delivery Team, the IT Service Desk … Analyst is the first point of contact for all IT-related queries and incidents. This role is crucial in delivering high-quality first-line support to end-users across various channels, including phone, email, and ticketing systems. We are looking for someone with strong customer service skills, a proactive approach to problem-solving, and a solid technical understanding. … Key Responsibilities First-Line Support: Provide first-line support and resolution for all IT-related queries and incidents via phone, email, and ticketing systems. Incident Management: Accurately log, categorize, and prioritize incidents and service requests. Troubleshooting: Resolve hardware, software, and network issues for end-users, escalating when necessary. Remote & Desk-Side Support: Offer support for desktops, laptops, mobile devices More ❯

To apply direct for this role please visit Civil Service Jobs and quote ref no. As an IT Service Analyst in the Robotics Live Service (RLS) team, part of HMRCs Chief Digital Product Office (CDPO) within the Chief Digital and Information Office (CDIO), you will play a pivotal role in ensuring the stability, performance, and continuous improvement of … be responsible for monitoring, maintaining, and enhancing the live RPA environment, ensuring that robotic processes run efficiently, securely, and with minimal disruption. Working closely with developers, business stakeholders, and IT operations, you will help identify and resolve incidents, manage service requests, and contribute to problem and change management activities. Your contributions will directly support the Automation Teams mission to … operational efficiency and improve customer outcomes. You will also be expected to contribute to service reporting, documentation, and continuous service improvement initiatives. Job description As a Robotic Live Service Analyst working in Robotic Process Automation (RPA) you will: Monitor, maintain and ensure the safe running of our virtual machines. Try to improve and enhance processes where possible to achieve More ❯

Primary Details Time Type: Full time Worker Type: Employee Senior ITBusiness Analyst The Opportunity QBE Europe is looking for a Senior IT Business Analyst to join a well-established Transformation and technology company. This is a fantastic opportunity for someone looking to make a significant impact in a leading insurance company. You will have the chance to … success of our modernisation initiatives. Understanding the business needs and desired outcomes remains of upmost importance and will be key to the next phases of our growth. The Business Analyst’s role is to ensure that high value is delivered in the most efficient way to the customer. The BA will have theability to problem solve and implement new … delivered against acceptance criteria, through test planning, execution, coordination, etc. Partnering with Architects or Development teams to produce appropriate design specifications Continuously review and assess solution delivery to ensure it will meet business requirements. Continuous Improvement & Agile Ways of Working Embrace, challenge and evolve standards and practices around ways of working. Drive continuous improvement within scrum or project teams More ❯

Firebrand Training have an exciting new opportunity for an Apprentice IT Service Desk Analyst with Fittleworth Medical a leading Dispensing Appliance Contractor based in Littlehampton. Role The Immutable Principles are timeless guideposts that define what it means to be an employee at Fittleworth. We strive to embody these qualities in our actions as individuals and as a … the heart of how we do business. The ethical way is the only way. We are open and truthful, treat others justly, and do the right thing even when it is difficult. Stewardship: We have been entrusted with an independent and employee-owned company. As stewards of that trust, we are guided by the policies and principles of our … founder, John Dickinson Schneider, to ensure that Hollister continues in perpetuity as independent and employee owned and that as the company grows and prospers, it remains financially strong. As an integral part of the Fittleworth team, your role as an Apprentice IT Service Desk Analyst, is to work closely with the members of the IT Team More ❯

Are you an IT Support professional looking for your next challenge? Are you seeking a role which offers more hybrid flexibility? Do you have experience supporting Office 365, Active Directory and other Microsoft applications? If so, this opportunity might be the perfect fit for you! Join a friendly Leeds based team providing 1st line support, there are excellent opportunities … to grow your skillset and career with this leading law firm. What’s in it for you: Salary up to £35k and competitive benefits package. Hybrid working (50% working from home, 50% working from the office). Exposure to a range of technologies for personal and professional growth. Joining a reputable firm with a long-term career path. Key More ❯

Are you naturally curious and enjoy the challenge of problem solving? If you are a strong communicator this could be the ideal opportunity for you to join our busy IT team and work together to provide a first class, professional experience where external and internal customers are at the heart of all you do. Within the IT Security … Infrastructure Analyst role you will: Provide support for our on-premises and external technical infrastructure as we continue our transformation to cloud hosted services. Identify problems and develop plans to protect us from threats such as unauthorised access, data theft or file damage. Provide expert second and third-line support for our on-premise and external technical infrastructure, including … network, hosting architecture and cloud services. This is a fantastic opportunity to add value and to develop your IT career - we'll provide you with a comprehensive training programme to enable you to get up to speed with our systems and processes. Essential skills and experience: Excellent written and verbal communication skills with the ability to present complex information More ❯

As a global technology leader in financial services, IBKR has employees at several sites around the globe. As we continue to grow our staff and offices globally, we require IT support staff to help our employees operate and maintain their technology 24/7/365. Our support team seeks a First Level IT Support Analyst to … help manage and triage users' IT issues. The position is well-suited for someone looking to gain in-depth technical experience and exhibit a keen desire to support colleagues with a first-class user experience. As part of the Enterprise Service Desk team, you will act as the initial point of contact for all staff, helping to explain, quantify … in being helpful and effective? Do you have a passion for technology and an interest in the financial sector? Are you curious and motivated to start a career in IT but unsure how to take the first step? Perfect, we want you to apply today! Responsibilities First line of contact for all employee IT service requests and issues More ❯

variety of projects. The role Primary Duties To maintain and deploy the firms laptop and desktop operating systems and applications. To test, commission and install new software, hardware and IT systems Contribute to the development and documentation of IT procedures and processes. Act as a technical resource in projects as directed by manager Secondary Duties To provide 2nd More ❯

IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯

IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯

IT Support Analyst We are looking for an experienced Support Analyst with knowledge of Active Directory, DNS and DHCP as well as general Windows support to work as part of a team support around 200 users. The role will be to preform daily tasks, maintain systems and networks as well as working on low level projects. Required … Skills and Experience: Background working in IT support Knowledge of Active Directory, DNS and DHCP Experience of Windows Operating Systems Experience across the install, repair and upgrade of equipment Experience of working with an IT Ticketing System More ❯

Role: IT Service Desk Analyst Expiry Date: November 05, 2019 Job Details: Start from: ASAP Duration: 2 months with possible extension Rate: £120 - £130/day Requirements: Proven experience working as a support analyst Experience with AD, VOIP, O365 Support experience with Windows 10 Knowledge of Office 2016 Experience with Skype for Business SCCM deployment experience Excellent More ❯

Are you and IT Support Analyst with an interest in expanding your skills in development/scripting/automation? Location: Maidstone, Kent (Onsite, 5 days a week) Job Type: Permanent, Full-time Salary: Competitive + benefits Sector: IT Support/Technology/Logistics We're working with an established and expanding organization in Kent to find an … IT Support Analyst who wants more than just a typical IT support role. This is a varied, hands-on position that offers the chance to support business-critical systems while also getting involved in development, scripting, and automation initiatives. You will need excellent communication and team working skills and be happy to support the organization as needed … laptops, printers, handhelds, and warehouse technology Support and learn the companys Warehouse Management System (WMS) Work on technology improvements, automation, and streamlining operations Assist during busy periods with general IT needs across the business Collaborate with the wider team to deliver effective IT solutions What were looking for: Proven experience in IT Support (1st/2nd Line More ❯

IT Service Centre Analyst | Up to £28K | Hybrid (4 Days Office-Based) I'm supporting a well-established UK business with a large national footprint that’s investing in its IT operations. They’re now looking for an IT Service Centre Analyst to join their growing Service Operations team. This is a great opportunity for … 1st line support skills who enjoys solving technical issues, working directly with end users, and contributing to a positive service experience. What You’ll Be Doing: Providing 1st line IT support across incidents, requests, and access issues Logging, troubleshooting, and resolving tickets via phone, email, and portal What They’re Looking For: Previous experience in a Service Desk or … South Yorkshire Full UK driving licence preferred Salary & Benefits: Up to £28,000 per year Private Medical Insurance & Dental Cover And more Perfect for someone looking to grow within IT support and make a real impact in a supportive environment. Interested? Let’s chat – get in touch today. More ❯

Deskside IT Support Analyst - Oxford | Up to £37K + Progression | Hybrid Are you ready to take the next step in your IT support career with a top-tier professional services firm? I'm hiring on behalf of one of my favourite long-term clients - a UK Top 100 professional services organisation known for its outstanding culture and … genuine career progression opportunities. Every candidate I've placed here has thrived, and now they're looking for a Deskside IT Support Analyst to join their Oxford-based team. What You'll Be Doing: Deliver deskside and remote support to 600+ users, ensuring timely resolution of incidents and service requests. Troubleshoot hardware, software, and network issues (Windows More ❯

Robert Half Technology are assisting a market leading utilities organisation to recruit a Business Central IT Support Analyst on a contract basis - start ASAP. As a Microsoft Dynamics 365 Business Central Support Analyst, you'll provide functional and technical support to end-users across the business. You'll be the go-to expert for troubleshooting, training, and … optimisation of Business Central, ensuring continuity of business operations, efficient working, accurate reporting and helping to drive system improvements. Role The Business Central IT Support Analyst will provide day-to-day application support for Dynamics 365 Business Central Investigate and resolve user issues and system errors efficiently Manage BC Support inbox and 'tickets' raised ensuring timely resolution Liaise … enhancements Keep abreast of Business Central developments, new capabilities and features to ensure best practice solutions are in place Document support resolutions, processes, and procedures Profile The Business Central IT Support Analyst will have in-depth knowledge of Microsoft Dynamics 365 Business Central (especially Finance, Sales, Purchasing, and Fixed Asset modules) Understanding of permissions, role management, and security More ❯

We are Hiring for an incredibly supportive company- Senior Regional 1st Line IT Support Analyst - Eastleigh (Hampshire) £40,560 (plus comprehensive benefits) benefits including pension schemes with contributions up to 10%, 28 days holiday + the opportunity to buy and sell holiday, Life assurance of 5x your annual salary, Generous parental and family leave, Health and wellbeing packages … This is a Permanent, Full-Time vacancy Your new role We're delighted to announce we're looking for a Senior Regional 1st Line Support Analyst to support, manage and inspire our fantastic 1st Line team to continue to deliver a first class service to our colleagues. Apart from having the technical knowledge required to lead the team who … worked from at a place of your choosing whether that's at another of our offices, a cafe or at home. You have: Substantive experience in a 1st Line IT support role and: • Experience or enthusiasm and desire to manage a group of talented individuals. • Proactive approach to minimising failure demand in service, learning from tickets and demonstrably reducing More ❯

A large multinational business is looking for a personable and driven IT graduate to join its expanding team, based in Stockport. Please note this is an office-based role and therefore the chosen candidate is required to be in the office 5 days per week. Working as part of a sizeable and collaborative IT team you will prioritise … and process incoming service requests. You will be the key point of contact between end-users and IT service teams so excellent communication and organisational skills are essential. Experience of working in an ITIL environment is preferred but not essential. You will ensure the timely and accurate fulfilment of IT requests in accordance with defined service level agreements … efficient service experience.Your role will also involve managing mobile devices – you will coordinate the asset register and also set up new mobile devices.This is an excellent opportunity for an IT graduate to join a highly successful firm. More ❯

IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at … Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. … As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer More ❯

IT Service Desk Analyst We are seeking a dedicated IT Service Desk Analyst to join the Technology team based in Cardiff. This role is full time working 37.5 hours per week Monday to Friday, 9am to 5pm. Position: 6221 IT Service Desk Analyst Location: Cardiff (potential for future hybrid working, to be discussed at … Salary: £26,161.25 per annum Closing Date: 25th July 2025. We reserve the right to close this vacancy early, if enough suitable applications are received. The Role As an IT Service Desk Analyst, you will provide 1st and some 2nd line support to internal customers, working within the ITIL framework to ensure efficient resolution and escalation of incidents. … As an IT Service Desk Analyst you will: Provide 1st and some 2nd line technical support to internal customers. Resolve and escalate incidents in line with Service or Operational Level Agreements. Support internal customers with procured computers. Produce case history reports as requested. Escalate service issues to 2nd/3rd line support and 3rd party suppliers. Improve customer More ❯

Location: Leeds, UK Hours: Monday to Friday, shifts between 08:00 - 18:00 Salary: Competitive + Benefits Are you a proactive and customer-focused IT Service Desk Analyst looking to support a fast-paced, global environment? If you thrive on solving problems and ensuring seamless IT experiences for end users, this is a great opportunity to join … and business impact. Use tools like Systrack, Citrix, and remote desktop to diagnose and resolve issues. Contribute to internal knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. What You’ll Bring: At least 2 years’ experience in a busy Service Desk environment (MSP or professional services ideal). Hands-on … document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering exceptional IT support and wants to make an impact, this could be your next move. More ❯

Job Title: IT Security Analyst Posting Number: Pay Rate: Starting salary of $64,000, with final offer commensurate with experience. Position Type: Administration Key Responsibilities : Juniata College, a nationally ranked liberal arts institution located in Huntingdon, Pennsylvania, seeks an IT Security Analyst to join our collaborative and innovative Campus Network and Security (CNS) team. This role … is critical to securing the digital infrastructure that supports the academic and administrative operations for our students, faculty, and staff. The IT Security Analyst is responsible for the daily monitoring and protection of the institution's technology infrastructure, ensuring systems are safeguarded against unauthorized access, vulnerabilities, and emerging threats. This role involves identifying and managing security risks, implementing … and maintaining tools for spam filtering, software patching, and intrusion detection and prevention. The analyst enforces information security policies and supports their integration across systems, applications, and user practices. The analyst will conduct risk assessments to evaluate the potential impact of security threats to data and institutional reputation, investigate incidents and recommend remediation strategies, and ensure compliance with More ❯

IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯

organisation in the UK. Description Provide day-to-day operational support for on-premise and cloud-hosted server environments and networks. Participate in the design and implementation of new IT processes and policies. Support change control, testing, and deployment of infrastructure services. Act as a 3rd line support, troubleshooting complex issues. Work closely with both internal and external stakeholders … to ensure high levels of service delivery. Maintain IT security at all times and assist in the upkeep of security accreditations. Profile At least 5 years of experience in an Infrastructure Services role. Strong expertise in IaaS (Windows/Linux), Azure networking, monitoring and alerting, Azure AD/Local AD, Windows Server, and PowerShell scripting. Experience with SAN Storage … HPE Nimble), SD-WAN, and high availability failover clustering. Familiarity with AWS, Palo Alto Firewalls, Microsoft Intune, and Zscaler VPN is a plus. IT-related degree and certifications (Microsoft O365/Azure Administrator, CCNA, ITIL Foundation). Excellent communication, time management, and organizational skills. Job Offer Hybrid Working Excellent benefits package training and development opportunities More ❯

Employer description: This post is part of the Bright Futures Education Trust’s central IT team and will provide support to Rushbrook Primary Academy M18 7TN and Stanley Grove Primary Academy M12 4NL. The post holder will be based across both sites on a rota with occasional requirement to work flexibly. The role holder work under the supervision of … the Trust’s Digital IT Manager, who is the line manager of the role holder. Overview: As part of the team, role holders will be responsible for the monitoring and resolution of IT related issues and queries. The post holder will play a pivotal role in providing a high level of user support utilising an IT service … post holder will be based at each school in rotation over a working week. Some travel to other sites may be required. Responsibilities: Support the provision of an efficient IT support service to Trust IT users to include 1st and 2nd line desktop, network and server infrastructure support. Contribute and maintain a process of IT incident call More ❯