Horsham, West Sussex, South East, United Kingdom Hybrid / WFH Options
AWD Online
IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in IT with excellent customer service skills is required for a well-established award-winning cloud solutions company based in Colgate, Horsham, West … Sussex. NO EXPERIENCE REQUIRED - ADDITIONAL TRAINING WILL BE PROVIDED Ideally you will have an IT background, with an awareness of ITIL, Networking technologies and associated software applications. If not, dont worry as the company will provide additional training and support. However, you will need a strong enthusiasm for technology … shift rota an additional consideration will be paid for the shift pattern. JOB OVERVIEW We have a fantastic new job opportunity for an IT Technician/Helpdesk Analyst/First Line Support NOC Engineer who has a strong enthusiasm for technology and eager to develop a career in More ❯
Job Title - IT Systems Support Analyst Department/Sector - Business Travel Job Location - London Salary - £32k Join this highly successful and professional travel company based in the City and put your top ITAnalyst skills to the test in this challenging and exciting role! This position … as assisting line managers to review/document and enhance the company's current infrastructure. The ideal candidate should have a proven history within IT Support and display the willingness and commitment to succeed within the role. They must be able to work successfully both as part of a … Ensure efficient/secure operation of all network systems Troubleshoot and rebuild/upgrade workstations and servers Ensure adherence to corporate best practices for IT Be responsible for proper operation of all servers and services, including Web, Name, Messaging, File, Application, communication servers and firewalls Perform routine maintenance including More ❯
BREAKTHROUGH OPPORTUNITY: IT SUPPORT ANALYST Location: Central London - 5 days on-site Salary: £40,000-£45,000 + Excellent Benefits About Our Client Our client, a POWERHOUSE in UK-based private real estate investment, is searching for their FIRST-EVER in-house IT Support Analyst to … join their elite team. This isn t just a job - its your chance to REVOLUTIONIZE the IT foundation of a thriving private equity firm! you'll work DIRECTLY with partners and C-suite executives while building your professional Legacy from the ground up! Your Impact & Responsibilities As the PIONEERING … IT professional in this dynamic organization, you'll have the power to: BE THE TECH SUPERHERO - Deliver LIGHTNING-FAST support that keeps the business running at peak performance COMMAND THE ROOM - Ensure FLAWLESS presentations and video conferences that drive multi-million pound decisions SPEARHEAD DIGITAL TRANSFORMATION - Deploy cutting-edge More ❯
IT Support Analyst Stoke Gifford - Predominantly on-site 12 month rolling FTC Up to £33,000/annum Must be eligible for UK MoD Security Clearance Sanderson Government and Defence is working with a business supporting the Ministry of Defence with a service desk solution. They are looking … for someone with 3 years experience in a relevant role (1st line is fine) to join as a 2nd Line Support Analyst on a 12 month rolling FTC. You should have a technical background providing support to end users via helpdesk software, an understanding of ITIL best practices and More ❯
Newry, County Down, United Kingdom Hybrid / WFH Options
Exact IT Resources
IT Systems Support Analyst (AS/400) One of NI's leading employers Hybrid working model (Down/Armagh) We are working with one of Northern Ireland's leading employers. They are currently seeking an experienced AS/400 Professional to provide Business Analysis and application development services. … In this role you will: Lead the provision of IT systems support through effective incident, service request, problem and change management to end-users at the defined service levels Maintain an effective IT operations environment by carrying out planned and remedial work as needed to maintain the defined … service levels for a given service delivery domain (infrastructure/business systems). M anage the implementation and delivery of new IT systems and minor changes/enhancements to existing IT systems across one or more systems development domains (RPG/MS/Qlik). Our client have More ❯
IT Security Analyst Business: Japanese Company Company Location: Central London Salary: Up to £70,000 Office working: 5 days/week All applicants must have an eligible visa to work in the UK. Job description: Security Assessments Support Provide support, coordination, and follow-up for headquarters-led security More ❯
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. … role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows Server … Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills with More ❯
Twickenham, Hampton, Greater London, United Kingdom
Ashdown Group
IT Systems Administrator/End User Support - Full time permanent role - Based in Twickenham, South West London - Salary up to £50,000 plus benefits A large and leading organisation in the South West London area is looking for an IT Systems Administrator to join their IT function. … role with a well known organisation within the local area. Duties will include being an escalation to the support team and being responsible for: - IT systems troubleshooting - Supporting with IT roadmap strategy - Making recommendations to existing systems and technologies - Supporting Active Directory, DHCP, DNS, LDAP - VMware, Windows Server … Mac and Windows OS support (including MDM) - IT projects - Firewall support - Veeam backup To be considered suitable you will need to be able to commute to the South West London area daily and have a background .in providing IT services within a large organisation. In addition, skills with More ❯
Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft 365, and … Excellent interpersonal and customer-facing communication skills Strong organisational skills with the ability to remain focussed under pressure Actively maintain technical knowledge of current IT technology offerings and solutions Proactively research and find solutions for customer issues Thorough knowledge and understanding of key products and services Ability to work … understanding of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical More ❯
Position: IT Helpdesk Analyst Location: Leeds Salary: Up to £32,000 Are you passionate about technology and eager to kick-start your career in IT support, or progressing in a well exposure IT Support position? Do you have a knack for solving technical problems and delivering … Us We are a dynamic and innovative Managed Services Provider, who specialise in the Education Sector, and we are committed to delivering top-notch IT solutions to a diverse range of clients. Our team is growing, and we are looking for a dedicated IT Engineer to join our … ranks. The Role As an IT Engineer, you will play a pivitol role for our clients, providing prompt and professional technical support. Your main responsibilities will include: Responding to Service Requests: Addressing client issues via phone, email, and ticketing systems. Troubleshooting: Diagnosing and resolving hardware and software problems. Remote More ❯
Employment Type: Permanent
Salary: £24000 - £32000/annum Training - Hands on - Exposure
The IT Director has overall responsibility for the running of the IT Department and producing the IT strategy for the Firm. The IT Group is divided into two sections which are Technical Support and Customer Support. The Customer Support section provides Service Desk support and IT … training. The Technical Support section oversees and maintains the back-office structure, implements new technologies and acts as third-line support. The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Senior IT Service Desk Specialists and the Service Desk … Specialists. The Service Desk Analyst will be the primary point of contact within the IT Service Desk and must have excellent customer service skills, the ability to multi-task and remain calm under pressure. Roles and Responsibilities Providing a professional and consistent level of technology support to all More ❯
Swindon, Wiltshire, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
IT Information Security Analyst - Swindon - Perm - Hybrid Are you passionate about protecting critical systems and data? We're on the lookout for a proactive and solution-driven Information Security Analyst to be part of our forward-thinking global IT team. While this role is UK-based … You won't just be ticking compliance boxes-you'll be leading the charge in fortifying our organisation's security posture. Keep our local IT security framework in sync with wider Group standards by developing and updating policies, procedures, and guidance. Run scheduled audits and follow through with actionable … protect our people, systems, and data, we'd love to hear from you. Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for More ❯
Warrington, England, United Kingdom Hybrid / WFH Options
Iron Mountain
evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Business Process & IT Support Analyst Location: Hinton House, Warrington Reports to (direct): Programme Manager Working Pattern: Site Specific Other: SC clearance will be required (The post … been resident in the UK for at least 5 years for SC prior to the date of application). Job summary The Business Process & IT Support Analyst will provide front-line technical support, training, and issue resolution for end-users on hardware, software, and peripherals, aiming for self … current and future projects to enhance the product offering or reduce cost. Your role in our mission: User acceptance testing of new and upgraded IT platforms and applications Service introduction support for new services, applications and technologies in line with ITIL best practice Delivery of project specific activity to More ❯
IT Applications and Infrastructure Support Analyst Our client, a bank based in Central London, is looking to recruit a seasoned professional with at least 5 to 10 years of hands-on expertise in 2 nd and 3 rd level support. 1st and 2nd Line Troubleshooting/Root Cause … Software and Hardware Deployment, AD Management, Asset Management, Ticket Queuing (Alloy Navigator), and overall service efficiency. Serve as the primary contact for all incoming IT queries, following ITIL best practices to ensure high standards of operation. Collaborate with colleagues in London and external/support third parties to resolve … complex issues, especially during IT migration and lifecycle projects. Maintain up-to-date and relevant IT data to comply with the bank's auditing principles and processes. Ensure the Support Team meets SLA targets and operates proactively and proficiently. Regulatory Duties Maintain knowledge of applicable regulatory requirements, including More ❯
We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The IT Support Analyst role is responsible for providing 1st and 2nd line support in person and remotely to our users. You will fix what … you can and escalate more complex issues to the relevant resolve teams within Global IT following our internal escalation processes and procedures. Manage user issues in a timely manner and update tickets accordingly and communicate with the users to keep them up to date with status of their issue. … Working in a fast-paced environment where no day is the same, the ideal candidate will have experience working as an IT Support Analyst with the ability to build key internal and external relationships. Providing remote and face-to-face 1st/2nd Line Support. Taking ownership of More ❯
About The Role Reporting to the Group IS Technical Manager, the purpose of the IS Technical Analyst role is to provide analysis, support, and optimisation of Brett's IT systems and infrastructure. This role bridges the gap between business needs and technological solutions by identifying system requirements, resolving … technical issues, ensuring system performance, and supporting the implementation of IT projects. The IT Technical Analyst plays a key part in enhancing operational efficiency, minimising downtime, and ensuring that technology supports the strategic goals of the organisation. About Your Role Ensuring backups are carried out efficiently and … to securely access and use Brett services and systems in line with current SLAs and standards Assist in the review and design of Brett IT infrastructure in line with best practice and business needs Ensure Brett systems and services are fully documented and change control processes are followed Assist More ❯
Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯
Birmingham, West Midlands, Rubery, West Midlands (County), United Kingdom
Clearwater People Solutions
Job Title: IT & AV Support Analyst Location: Birmingham (Office-Based) Job Type: Full-Time We're looking for a proactive IT & AV Support Analyst to join our team in Birmingham. This hands-on role focuses heavily on AV support, alongside general IT troubleshooting and service … users at all levels, ensuring smooth day-to-day operations and excellent customer service. Key Responsibilities for the : Provide face-to-face and remote IT and AV support. Set up and troubleshoot meeting room equipment and video conferencing tools. Log and resolve incidents and service requests efficiently. Deliver a … service for VIP meetings and events. Maintain strong relationships with colleagues and third-party vendors. Document fixes and contribute to knowledge sharing. Assist with IT equipment moves, reporting, and service improvements. What You'll Need: Experience with AV/video conferencing equipment. Strong IT troubleshooting and customer service More ❯
As an IT Support Analyst, your role will be to provide IT helpdesk (1st and 2nd line) support to over 200 users performing daily network tasks and to ensure the IT service is consistent and adequately supported. Your working hours will be Monday- Friday 8 am … hour for lunch, and you will be required to provide weekend support on a rotating basis. Key responsibilities include: Install, maintain, and upgrade all IT-related equipment across the business Provide general support and excellent service to all users and deal with support queries effectively and in good time … ensure the business is running efficiently and to safeguard against failure of the system Install maintain, repair, upgrade all telephone equipment and ensure the IT department provide an uninterrupted efficient service of communication Support and train new colleagues within the department Ensure all support calls are responded to in More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
TALENT LEADERS LTD
Business IT Continuity Analyst, Disaster Recovery, Cloud Services Client: UK Wide and large renowned market leading Tech for Good Organisation with a reputation for excellence & innovation, with a strong culture that is transforming significantly. You are: An experienced Business IT Continuity Analyst with excellent commercial experience More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Senitor Associates Limited
IT Service Analyst - Sheffield - £25 - 28K An established client of ours in the Technology sector are looking for a Service Analyst to join their internal IT department, on a permanent basis. The successful candidate will Work as part of a team to provides 1st line level … all incidents and service requests are resolved within the timescales defined in the SLA. Provide service desk communications and notifications for service outages to IT users, liaising with suppliers and colleagues Knowledge and experience of Windows Server 2016 upwards, Microsoft365, Active Directory and Azure Active Directory, Microsoft 365 Administration … including Intune, Laptop/desktop installation. Carry out daily IT support and handover tasks as required Be part of a rota to ensuring the Service Desk is covered during core support hours Identify and solve common first line level hardware faults and problems Escalate faults to third level support More ❯
Contract IT Service Desk Analyst - 3 Months, Inside IR35, PAYE Location: Exeter Contract Duration: 3 Months Rate: Competitive An organisation is seeking a skilled IT Service Desk Analyst for a 3-month contract. In this role, you will provide first-line support to colleagues and partners … ensuring efficient use of IT systems and applications. Key Responsibilities: Manage and categorise incidents using ITIL-aligned processes. Independently resolve 70-80% of calls and tickets using technical expertise. Ensure all service requests meet designated SLAs. Provide thorough Identity Management support. Escalate complex issues to other IT teams … as necessary. Develop self-help resources to enhance user independence. Candidate Profile: Minimum of 2 years in an IT Service Desk role. IT or related degree preferred. Certifications such as CompTIA A+, Network+, Security+, and ITIL are a plus. Strong knowledge of Windows OS, Microsoft Office, and networking. More ❯
the future. If you would like to submit your CV on a general basis, please follow the link below: Our client requires an experienced IT support analyst to handle the IT functions and 1st and 2nd line support for their London office. You will be the sole … IT person for the London office whilst reporting to and being supported by an external IT team. The role will include: Providing 1st and 2nd line support Setting up and maintaining IT equipment and work stations Troubleshooting user issues Training staff on software and equipment Logging IT problems and their resolution Liaising with third parties over licenses and issues Overseeing and tracking the lending of equipment Implementing company IT strategies Experience in a law firm or similar professional services/corporate environment is essential; at least two years' experience. Advanced technical knowledge and stellar customer More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Solutions Through Knowledge Contracts Limited
Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per … day. Company: We are assisting a growing company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing … and email to assist with 1st and 2nd line IT issues, working in accordance to SLA s, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st More ❯
Worthing, West Sussex, South East, United Kingdom Hybrid / WFH Options
STK Recruitment
Job Title: IT Service Desk Analyst Location: Hybrid Working 2 days per week from home, 3 days on site at Worthing, Sussex Salary: £26-29K, depending on experience + Benefits Start date: ASAP Standard hours: Mon-Fri 40 hours per week, between 8am-6pm, 8 hours per … day. Company: We are assisting a growing company who are searching for an IT Service Desk Analyst/1st and 2nd Line Support Analyst who is comfortable supporting users with technical issues within an ITIL Framework. Main Duties: Liaise with customers via phone, remote sessions, video conferencing … and email to assist with 1st and 2nd line IT issues, working in accordance to SLA's, quality standards and ITIL best practices Hardware and software support for laptops and desktops, including onsite laptop repairs Provide remote support on Printer, Wi-Fi and Interactive Audio-Visual equipment Provide 1st More ❯