Location: Leeds, UK Hours: Monday to Friday, shifts between 08:00 - 18:00 Salary: Competitive + Benefits Are you a proactive and customer-focused IT Service Desk Analyst looking to support a fast-paced, global environment? If you thrive on solving problems and ensuring seamless IT experiences for end users, this is a great opportunity to join … and business impact. Use tools like Systrack, Citrix, and remote desktop to diagnose and resolve issues. Contribute to internal knowledgebases and help refine support documentation. Uphold best practices in IT security and ensure compliance with policies. What You’ll Bring: At least 2 years’ experience in a busy Service Desk environment (MSP or professional services ideal). Hands-on … document management systems. Why Apply? You’ll be joining a supportive, globally connected team with opportunities for professional growth. If you're someone who takes pride in delivering exceptional IT support and wants to make an impact, this could be your next move. More ❯
Job Title: IT Security Analyst Posting Number: Pay Rate: Starting salary of $64,000, with final offer commensurate with experience. Position Type: Administration Key Responsibilities : Juniata College, a nationally ranked liberal arts institution located in Huntingdon, Pennsylvania, seeks an IT Security Analyst to join our collaborative and innovative Campus Network and Security (CNS) team. This role … is critical to securing the digital infrastructure that supports the academic and administrative operations for our students, faculty, and staff. The IT Security Analyst is responsible for the daily monitoring and protection of the institution's technology infrastructure, ensuring systems are safeguarded against unauthorized access, vulnerabilities, and emerging threats. This role involves identifying and managing security risks, implementing … and maintaining tools for spam filtering, software patching, and intrusion detection and prevention. The analyst enforces information security policies and supports their integration across systems, applications, and user practices. The analyst will conduct risk assessments to evaluate the potential impact of security threats to data and institutional reputation, investigate incidents and recommend remediation strategies, and ensure compliance with More ❯
IT Service Desk/Support Analyst Location: Cullompton About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and … enhance our IT infrastructure across the UK. Job Description: We are looking for a proactive and customer-focused IT Service Desk/Support Analyst to provide 1st and 2nd line support across a wide range of systems and services. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is … our ITSM platform. Technical Troubleshooting: Support and triage issues across Windows-based software and business-critical applications in Warehouse, Transport, and Back Office environments. Hardware Management: Deploy and maintain IT assets including PCs, laptops, mobile devices, printers, and warehouse equipment. Business Change Support: Assist with IT aspects of site openings, closures, and office relocations. User Communication: Engage effectively More ❯
Watford, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
organisation in the UK. Description Provide day-to-day operational support for on-premise and cloud-hosted server environments and networks. Participate in the design and implementation of new IT processes and policies. Support change control, testing, and deployment of infrastructure services. Act as a 3rd line support, troubleshooting complex issues. Work closely with both internal and external stakeholders … to ensure high levels of service delivery. Maintain IT security at all times and assist in the upkeep of security accreditations. Profile At least 5 years of experience in an Infrastructure Services role. Strong expertise in IaaS (Windows/Linux), Azure networking, monitoring and alerting, Azure AD/Local AD, Windows Server, and PowerShell scripting. Experience with SAN Storage … HPE Nimble), SD-WAN, and high availability failover clustering. Familiarity with AWS, Palo Alto Firewalls, Microsoft Intune, and Zscaler VPN is a plus. IT-related degree and certifications (Microsoft O365/Azure Administrator, CCNA, ITIL Foundation). Excellent communication, time management, and organizational skills. Job Offer Hybrid Working Excellent benefits package training and development opportunities More ❯
Employer description: This post is part of the Bright Futures Education Trust’s central IT team and will provide support to Rushbrook Primary Academy M18 7TN and Stanley Grove Primary Academy M12 4NL. The post holder will be based across both sites on a rota with occasional requirement to work flexibly. The role holder work under the supervision of … the Trust’s Digital IT Manager, who is the line manager of the role holder. Overview: As part of the team, role holders will be responsible for the monitoring and resolution of IT related issues and queries. The post holder will play a pivotal role in providing a high level of user support utilising an IT service … post holder will be based at each school in rotation over a working week. Some travel to other sites may be required. Responsibilities: Support the provision of an efficient IT support service to Trust IT users to include 1st and 2nd line desktop, network and server infrastructure support. Contribute and maintain a process of IT incident call More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
number of colleagues who would recommend Greencore as a place to work. Why not come join us? What you'll be doing: Working as part of a team, the IT Service Desk is the first point of contact for all IT issues (Incidents and Service Requests), you will be logging and responding these issues received by phone or … via our support portal Our business is reliant on our IT for Just in Time Manufacturing, its key that this role is able to respond to changing priorities to meet the needs of the business We have an excellent first line fix rate at 70% so you will be fixing the majority of issues that are reported to us … and printer resets, complex issues and setting up and removing access from multiple systems As part of a team of 11 you will provide support for a number of IT systems Issues not resolved by the IT Service Desk are passed to our partners or 3rd line support teams, the IT Service Desk tracks and manages issues More ❯
Nottingham, Nottinghamshire, England, United Kingdom
QA
service operations by assisting with maintenance tasks, acting as a service representative for assigned areas, and helping to meet SLAs and performance targets. Desirable skills: Good communication skills. Basic IT knowledge. Comfortable using computers, email, and common software such as Microsoft Office. Problem-solving skills. Organisation skills. Attention to detail. Customer service awareness. Entry requirements: 3 GCSEs (or equivalent More ❯
Senior Business Systems Analyst (Salesforce/Product Integration) Remote - United Kingdom IT & Systems Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing startup ever, Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over … of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We're the leading player in a massive and growing market, but it's still early enough for you to make a significant impact. At Wiz, you'll have the freedom to think creatively, dream big, and use your full range of skills … Combining strategic oversight with tactical execution, the Business Systems Team directly contributes to the success of Wiz's core business objectives as the company scales. As a Business Systems Analyst in this unique and specialized role, you will focus on soliciting, analyzing, and refining business requirements for Salesforce-centric internal product functionality, emphasizing licensing and entitlement automation. Collaborating with More ❯
Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
Are you an experienced IT Support, IT Service Desk or 1st Line IT Support professional looking for a new challenge? Keen to join a newly created IT Service Desk Team? Are you a friendly tech individual who loves to take on the challenge of trying to fix IT issues without necessarily needing passing them on … individual who loves ensuring that clients needs are listened to and fixed efficiently and as quickly as possible, in line with SLA’s. You will have previous experience fixing IT issues via phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us… Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working on a busy IT service desk in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
IT Support Analyst (Part Time) Part Time – 20 hours per weekFlexible working patterns across 2 – 4 days per week Midlothian (2 days required in office per week)Posted 26/06/2025Applications Welcome ASAPImmediate Start Preferred Meraki Talent is looking to hire a Part time IT Support Analyst to join one of their not-for … act as a key point of contact for both system improvement and user support, helping to drive technical reliability and service efficiency across the business. Key Responsibilities of the IT Support Analyst Deliver hands-on support for internal business platforms, including CRM and membership systems. Provide first-line technical assistance to users, including issue resolution, user setup, and … internal systems through testing, reporting, and user training. Contribute to ongoing technology projects, helping to monitor progress and suggest improvements. Step in during absence cover to ensure continuity of IT support, including hardware and software provisioning. Background of the IT Support Analyst Demonstrated experience in an IT Support or Systems Support role Strong problem-solving skills More ❯
Senior IT Security Analyst - Microsoft Purview, Microsoft Entra ID Governance, M365 Security Leeds (Hybrid) | Public Sector Financial Services Harvey Nash have partnered exclusively with a public sector organisation in hiring a Senior IT Security Analyst to lead the maturity of identity governance, compliance, and security across their Microsoft estate. With strong backing and visibility, this role … data classification, and DLP * Strong security operations knowledge across M365 and Azure environments * Awareness of regulatory frameworks such as ISO 27001, GDPR, NIST, Cyber Essentials+ * Comfortable working with senior IT, Compliance and Risk stakeholders Interested? Send your CV or reach out for a confidential conversation. Email More ❯
IT Support Engineer - Windows/Saas/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their software … such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-35K + benefits. Apply now for immediate consideration and interview this week! IT Support Analyst - Windows/Saas/Applications Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we More ❯
Senior IT GRC Analyst City of London/Hybrid £Competitive + strong bonus and benefits GRC Frameworks, ISO 27001, NIST A prestigious financial services organisation in the heart of the City of London is seeking a Senior IT GRC Analyst to join its dynamic team. In this collaborative role, you will support the development and enhancement … of IT Governance, Risk, and Compliance (GRC) frameworks, working closely with senior stakeholders, internal IT teams, and third-party partners to manage IT risk and ensure regulatory compliance across the business. Key Responsibilities: Governance: Contributing to the implementation and continuous development of IT GRC frameworks. Assisting in the review and maintenance of IT GRC documentation. … Assist in the implementation and communication of IT risk and control management frameworks. Conduct governance reviews in line with agreed schedules and document outcomes. Maintain documentation for IT risk and control management processes. Support the preparation and delivery of formal IT GRC reporting. Risk: Identifying, assessing, and documenting IT risks. Supporting IT risk management activities More ❯
The IT Change and Configuration Analyst will be responsible for at least two of the four key accountabilities that enable IT to meet these aims, and they are described below. Change Enablement: Ensure Requests for Change (RFCs) are recorded, assessed, and approved by the IT Change Advisory Board (CAB). The Service Transition Analyst chairs … managing the Forward Schedule of Change. They also manage any communication for RFCs, so affected users/customers are notified in a timely manner. Service Transition: Ensure that new IT Services are smoothly transitioned into Production, with support processes and procedures and ownership understood and accepted. Demand Management: Manage the Demand Management process for IT services, guiding people … from initial request, through to implementation of the requirement, acting as a liaison point between the requestor and the IT teams Configuration Management: Ensure that all IT assets and services are accurately recorded, all inter-dependencies are mapped, and all records are kept up to date. Configuration Management controls the data recorded as a step in the other More ❯
IT Service Desk Engineer Location: Fully Remote Salary: 25- 28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. Providing colleagues with the … tools they need to do their job Prompt identification, understanding and resolution of issues Pro-actively working towards issue prevention Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
North Yorkshire, United Kingdom Hybrid / WFH Options
Reed Technology
IT Service Desk Engineer Location: Fully Remote Salary: £25-£28k - 18:00-02:00am shift Type: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. * Providing colleagues with the … tools they need to do their job * Prompt identification, understanding and resolution of issues * Pro-actively working towards issue prevention * Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction. You will be part of a proud, innovative community where ideas are … job satisfaction and wellbeing really matter. Principal Accountabilities: * Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders * Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
IT Service Desk Engineer Location: Fully RemoteSalary: £25-£28k – 18:00-02:00am shiftType: Permanent/Fulltime Our client is a global provider of services and a truly outstanding organisation to work for. The Service Desk is the entry point and ongoing single point of contact for all IT support related interactions. • Providing colleagues with the tools they … need to do their job• Prompt identification, understanding and resolution of issues• Pro-actively working towards issue prevention• Continuous service improvement As Service Desk Analyst, you will provide colleagues with support across our entire infrastructure, delivering prompt, professional and customer focused service with every interaction.You will be part of a proud, innovative community where ideas are encouraged, opinions count … job satisfaction and wellbeing really matter. Principal Accountabilities: • Deliver Services that support business objectives and outcomes, providing technical support, training and advice via phone, email, collaborating with the wider IT Team when needed and communicating effectively with all stakeholders• Ensure customer interactions are managed efficiently and effectively, logging all interactions on Service Now with concise notes, ensuring accurate assignment More ❯
day solution to meet customer's immediate everyday needs with products ranging from snacks and ice cream to household goods and beer, at the click of a button. The IT Operations Support Analyst will be a part of a team responsible for the timely triage, resolution, and escalation of production issues with core Gopuff and BevMo engineering and … role interacts directly with employees at all Gopuff and BevMo locations as well as our corporate staff and acts as the point of escalation to the engineering team. The IT Operations Support Analyst position will report to the IT Support Manager. Responsibilities: Provide support and customer service to staff at Gopuff's UK headquarters and support the … standards are applied across assets. Follow business and disaster recovery runbooks. Create and maintain documentation. Collaborate with internal departments and third-party vendors to resolve technical issues. Assist other IT teams on complex projects as needed. Qualifications: Bachelor's Degree in a Technical Discipline and certifications such as A+, Network+, Cisco CCNA/CCNE, or equivalent. Knowledge of Windows More ❯
Our client is seeking to complement its existing IT team with the addition of TWO SUPPORT DESK ANALYSTS . You will be an IT Service Desk analyst, with a positive approach and a 'can-do' attitude. You will need to be flexible and adaptable to the needs of the business, the chairman , and stakeholders . Ability to … react quickly , as necessary, to resolve IT-related issues, in multiple locations including on occasion the Chairman's private jet. This is a unique opportunity that will enable you to progress your career within a dynamic, forward-thinking, and exciting group of businesses as it enters a new period of extensive growth and expansion in the UK and More ❯
We are looking for a driven and enthusiastic Business Analyst to join JMW's IT Development team at our Head Office in Spinningfields, Manchester city centre. As a Business Analyst, you will be the vital link between the Business and IT, analysing and solving problems as part of the firms Product, Software and Solution Delivery life … cycle. Reporting to the DevOps Director, the key responsibilities of your role day-to-day will include: Liaising with business stakeholders, Product Owners and the IT team to enable effective analysis of processes, procedures and business challenges. Owning and developing relationship with Product Owners and third parties, working together to optimise and enhance features and integrations. Defining and mapping … and impacts of a proposed business change. As our firm continues to grow, so too will the scope of your role. Working closely with the Development team and wider IT team, you'll have the opportunity to contribute to key projects that support the firm's digital transformation. About You We're looking for someone with minimum one year More ❯
Are you passionate about leading digital transformation and delivering innovative, user-focused solutions? We're seeking an experienced IT Business Analyst to play a pivotal role in modernising business information management and driving operational efficiency through cloud migration and data-driven strategies. Key Responsibilities Conduct detailed impact assessments of current business processes and application usage. Capture how end … goals. Produce business process models, use cases, business rules, user stories, UML diagrams, storyboards, and wireframes/prototypes to communicate requirements to both technical and business teams. Work with IT infrastructure, software development teams, and external suppliers to ensure accurate understanding and implementation of business requirements. Monitor and report on benefits delivery, ensuring solutions meet intended business value and … performance targets. Essential Skills and Experience Proven expertise in IT business analysis within medium to large technology change programmes. Strong track record managing business requirements from inception to delivery with quality and time management. Skilled in documenting requirements, use cases, business rules, process flows using UML, wireframing, and prototyping tools. Excellent interpersonal, stakeholder management, interviewing, presentation, and relationship-building More ❯
and opportunities to grow personally and professionally. Our competitive package offers a wide range of benefits and rewards. The Position We are seeking a highly motivated and detail-oriented IT Business Analyst to join our Project Management team. This role serves as a bridge between IT and business stakeholders, ensuring that projects are delivered successfully, on time … skills, an understanding of business processes, and the ability to translate complex requirements into actionable solutions. This position offers an exciting opportunity to contribute to the success of our IT initiatives, drive operational efficiencies, and support business growth through technology. Accountabilities Elicit, analyse, and document business requirements through stakeholder interviews, workshops, and process reviews Develop business cases, project charters … strategic goals Assist project managers in tracking project timelines, dependencies, risks, and issues Maintain essential project documents, including requirements traceability matrices and impact assessments Act as a liaison between IT teams and the business to ensure understanding and alignment Translate technical information into easy-to-understand insights for non-technical stakeholders Facilitate cross-functional collaboration to drive consensus and More ❯
Waterwells Business Park, Quedgeley, Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
IT Data Quality Analyst – Hybrid working! Public-sector organisation · Gloucester · £34,000 · Permanent · 37 hrs/week · Hybrid working We are searching for an IT Data Quality Analyst, with strong T-SQL skills who can keep business-critical information accurate, consistent and actionable. Your work will directly support community-facing services and strategic decision-making across … a complex IT network and infrastructure (RMS, mobile and CAD platforms). Key Responsibilities Validate, cleanse and enrich large, operational datasets; fix anomalies before they hit production. Profile data, uncover patterns and perform root-cause analysis using T-SQL and BI/visualisation tools. Own data-quality KPIs (completeness, accuracy, timeliness) and present clear insights to stakeholders. Maintain data … business travel. Employee Assistance Programme, wellbeing resources and occupational health support. Free on-site parking and access to nationwide public-service discount schemes. Ready to make data count where it really matters? Email your CV to Natalie at IMT Resourcing Solutions or click apply now. Short-listed candidates will be contacted within five working days. IMT Resourcing Solutions is More ❯