26 to 50 of 112 IT Support Technician Jobs in the UK

IT Support Technician (1st/2nd Line) - London I am looking for an IT support professional with exceptional customer service skills to join a London based client. This is a global company and the role is supporting around 400 users across different time zones. This role is five days a week in the office near … Blackfriars and is typically 9am - 5.30pm. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Assist users with software queries, new laptop setups, and basic troubleshooting. Help onboard new employees by setting up devices and hand holding them through … software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong More ❯

About the role We’re looking for a friendly, motivated and technically capable IT Support Technician to join our growing IT team. This is a great opportunity for someone with helpdesk or support experience who’s eager to get involved in systems administration, server management and cloud technologies. You’ll be providing day-to-day … technical support to our staff across 40+ care homes and central offices, helping resolve issues quickly and professionally. Alongside this, you’ll have opportunities to assist with server tasks, Active Directory, Office 365 administration and other infrastructure projects as part of your development. This is a permanent role, ideal for someone who wants to build a long-term IT career in a busy but supportive environment. Reports to: IT Manager Key duties and responsibilities End-User Support Act as the first point of contact for IT issues via our helpdesk system. Troubleshoot problems with Windows desktops, printers, network access, email and mobile devices. Resolve or escalate issues in a timely manner to ensure minimal disruption. More ❯

flexible working hours, patterns and locations to suit you and our business. About the opportunity: We are seeking a dynamic, passionate and proactive customer-focused Level1 (L1) Service Desk Support Technician to join our ServiceNow team at our brand new, state of the art office in Theale, UK, situated close to Reading. Providing essential ServiceNow L1 technical assistance … and support to our workforce end users located across the globe using a ServiceNow ticketing system and following the Business Technology policies and procedures. Makes regular proactive recommendations regarding eradication and automation of incoming demand, to reduce overall net incoming demand and improve the end user experience (and reduce end user disruption). Collaborate with L2 and L3 colleagues … to ensure seamless end user experience. This is a traditional a L1 role, with some additional IT related duties, which include supporting the Business Relationship Manager (BRM), for proactive business engagement activities: Participating in the bi-weekly virtual “Tech Bar” sessions to resolve L1 type ticket queries Drafting “Tech Tuesday” newsletters, includes “ tips & tricks” to bolster end-user productivity More ❯

Job Specification: IT Support Technician Location: Newton Aycliffe Department: IT Support Purpose of the Role To provide responsive, effective desktop and systems support across Octric Semiconductors Ltd. This includes routine IT tasks, diagnostics, hardware/software support, and resolving technical issues under the direction of senior IT staff. Key Responsibilities Provide … end-user support for hardware, software, systems, and access issues. Respond to technical support requests via telephone, email, and face-to-face. Troubleshoot and resolve issues using Service Desk tools. Install and configure hardware/software (e.g., PCs, printers, business software). Conduct user account tasks (e.g., creation/deletion in Active Directory). Monitor and maintain computer … systems and networks. Document all activities and participate in regular IT team meetings. Main Tasks Log and track IT issues through the IT Helpdesk. Liaise directly with users to determine and resolve issues or discuss solutions. Work independently or as part of a team in a fast-paced environment. Adapt to shifting priorities and demonstrate flexibility under More ❯

This is an exciting opportunity for an IT Support Technician to support the technology needs of a highly reputable educational institution near Worcester. The role requires a proactive individual to assist in maintaining and improving IT systems and providing day-to-day end user support on a range of technologies across both Microsoft and … within a highly impressive campus, and the opportunity to work closely with an established Technology team and build your hands-on experience. Description As the successful candidate for the IT Support Technician role, you will provide first and second line IT support to students and staff alike, with the goal of resolving technical issues efficiently. … technologies, with a central focus on Office365, as well as Apple hardware including iPads and iPhones. You will work in a hands-on environment, assisting in managing and maintaining IT hardware, software, and network infrastructure. Whilst the majority of the role will be support-based, you will have the chance to collaborate with the wider technology team on More ❯

IT Support Technician (1st/2nd Line) (Remote - UK Based) Full-time | Must be available during Australia hours (night shifts) Are you an IT support professional looking for a fully remote role with a global schedule? A global client of mine is seeking an IT Support Technician to join their team and … provide top-tier technical support while working UK-based remotely on Australian hours. This is a new role as they look to bring their support function in-house. Key Responsibilities Deliver first-line technical support via phone, email, and remote tools. Troubleshoot hardware, software, and network issues. Manage and resolve tickets using systems like Zoho, Zendesk, or … Jira. Administer user accounts and permissions through Active Directory. Escalate complex issues to second-line support when needed. Required Skills and Experience Previous experience in IT support or a helpdesk role. Familiarity with Active Directory, ticketing systems, and remote support tools. Strong communication and problem-solving skills. Experience supporting Windows and macOS environments. Knowledge of cloud More ❯

run business established in the 1950s with 34 betting shops located throughout the North East of England and Cumbria. Through our association with the Bookmakers Technology Consortium we provide IT services to over 500 shops in the UK and Ireland. We are looking for a full time IT Support Technician to join our team based at … our Company head office in Ashington, Northumberland. The role will primarily involve providing technical support to our customers across Chisholm and BTC client estates . You will configure & test new hardware/software for use in a production environment and carry out routine maintenance and effective housekeeping on current I.T. systems and infrastructures. This is an excellent opportunity for … someone with 1 to 2 years experience working within IT who has a genuine interest in technology and wants to progress their career within this field. Main duties and responsibilities: To deliver a first line support service via the Service Desk, receiving incidents and service requests from various routes including telephone, and the service desk ticketing system. To More ❯

Job summary Provide IT support to customers ensuring systems are maintained and supported to the highest standards. To ensure that all support calls and requests are dealt with appropriately and in accordance with defined policies and procedures. The post holder may be required to be the first point of contact for all customers with IT Services … queries. This includes call answering, logging calls onto the Service Desk system, password reset, application configuration resets and changing permissions on IT systems. In addition, the post holder will assist in configuration, testing and upgrades of all IT systems and will ensure the continued improvement of data quality throughout the Trust. Main duties of the job To provide … assistance, advice, and fault resolution to users of IT equipment, systems and network. To ensure that all support calls and requests are dealt with promptly and effectively in accordance with defined policies and procedures. To install operating systems and software applications To Assist in system upgrades and rollouts across the Trust as directed To configure, audit, and install More ❯

Find UK visa-sponsored positions for IT User Support Technicians. Explore opportunities and kickstart your tech career in the UK. Are you looking for a job with visa sponsorship in the UK? Here is a WhatsApp channel that only publishes visa sponsorship jobs. https://whatsapp.com/channel/0029Va4bIhd6GcGCVFJLgE2L IT User Support Technicians with … UK Visa sponsorship To assume accountability for providing internal and external users of IT systems and applications with technical support, counsel, and direction. Additionally, when end customers encounter problems with network, software, or hardware, User Support Technicians offer second and third line technical support. By guaranteeing the prompt resolution of issues and providing advice on the efficient … use of IT resources, they play a crucial part in preserving user happiness. This assistance can be given remotely, via phone, email, in-person, or through other means of communication. These positions are crucial to guaranteeing that IT services are used and run efficiently inside a company. Principal Duties and Assignments: Offers IT users technical assistance Gives More ❯

IT Support Technician – Alderley Edge - £33k On behalf of our industry-leading client based in Alderley Edge, we are recruiting for a Senior IT Technician. As Senior IT Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but … also across the globe. The Senior IT Technician will be responsible for: Regularly evaluating our IT systems to ensure they meet the necessary business demands. Researching hardware and software technologies to decide if they offer improvements Oversee new system installation and setup and customise them for business needs. Monitoring system performance to ensure everything runs correctly and … Engineer, implement and monitor security measures for the protection of computer systems, networks and information. Upskilling team members about network security and best practices for computer usage. The Senior IT Technician will have the following: Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team Desktop More ❯

Second Line Technician needed to cover one of our clients Schools in the Reigate area. Salary: Up to £32,000 Benefits:25 days holiday, company pension scheme, sage benefits Disclaimer: Applicant must have the right to work in the UK, no sponsorship available. We are a leading managed service provider in the Education Sector, and are looking for a … Second Line IT Support Engineer to be based at one of our client sites. If you are looking for a Company where you can make a real impact and be part of something exciting, then we encourage you to join our team. Your responsibilities will include: Provide Specialist IT support that ensures the site establishes and … during the school holidays. Requirements: GCSE Grade 5 or above in Maths and English. A Level, BTEC, NVQ or T-Level in a relevant subject. Industry qualification within the IT sector - Microsoft, Cisco, Aruba, Apple is preferred. 2-3 years experience in an IT Helpdesk or IT Support environment. Solid understanding of wired and wireless networks More ❯

Group Specialist AI/Data Consultant - In Technology Group Contract Length: 3 Months (Chance of extension or permanent role) Start Date: asap My client has a requirement for an IT technician on a 3-month contract. The client is a managed service provider who are supporting a client in the education sector. The client requires an IT Technician to provide additional cover due to staff shortages. You will be providing support to three separate sites (Stevenage, Baldock, Bedford). We require an Enhanced DBS and driving license. Technical: Manage Microsoft 365 environments (user management, Exchange, SharePoint, InTune, Teams) Equipment Break/Fix PowerShell Endpoint (Management and Support) Familiarity with networking concepts and technologies … the skill set is relevant, matches your experience and you’re interested, please send over your CV. Seniority level Not Applicable Employment type Contract Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr More ❯

We have an exciting opportunity for a 1st Line IT Support Technician to join our well-established client in Faringdon, Oxfordshire. MFK Recruitment has successfully recruited 42 individuals for this well-established company in the past 5 years. Extremely ambitious company and they’re very interested in having individuals join their team, who are keen to progress … and succeed. 1st Line IT Support Technician – main responsibilities: To manage all incidents and customer requests from receipt to resolution and closure To ensure service level agreement standards are met To promptly complete any admin paperwork and documentation Keep accurate records of all site information using IT Service Management tools Promote best practices and adhere to … change control process Accurately plan and organise a working week Review scorecard weekly with Team Lead 1st Line IT Support Technician – skills & experience: Minimum of 6+ months of experience in an IT Support role Experience in using Windows Server/Active Directory Experience in using Office 365 Admin Exposure to Cloud support (desirable) Experience More ❯

IT Support Technician (First Line Support) Norwich Up to £25,000 per annum 37.5 hours per week, Monday to Friday Are you a tech-savvy problem solver with a passion for helping others? We're looking for an enthusiastic IT Support Technician to join our dynamic team in Norwich. If you have a … can do' attitude and enjoy tackling technical challenges, this could be the perfect role for you! REED Technology are working with a client who require an IT Support Technician, you'll be the first point of contact for end-users, providing top-notch technical support via phone, email, and in-person. You'll troubleshoot hardware, software … and network issues, ensuring our IT systems run smoothly. Your responsibilities will include: Resolving technical issues and providing excellent customer service. Installing, configuring, and maintaining computer systems and peripherals. Performing regular system maintenance and updates. Assisting with the setup and deployment of new equipment. Keeping accurate records of support requests and resolutions. Collaborating with the IT team More ❯

IT Support Technician required to work in Thatcham, as this is a very rural area, you will need to have your own transport. This opportunity is working Monday to Friday onsite 5 days a week. Please note my client will not be able to sponsor you if you do need sponsoring please do NOT send in your … Job responsibilities: Take responsibility for the smooth running of all of desktops; laptops; tablets; smart devices; Operating Systems and applications, Internet cafés and other client facing areas. Monitor the IT service desk in support of all client's areas. Act as a point of escalation to troubleshoot and resolve issues as required. Create and maintain standard operating procedures … developing new procedures as required and ensure adherence. Provide support for all IT related projects and you will be required to work 1 Saturday in 3 and then 1 in 4 weekends - 9-1pm. Skills required: 2yrs + Proven Service Desk Support environment. Typically at least 2 years of technical delivery and support experience, in More ❯

Apply now for the position of IT Support Apprentice Level 3 Technician Apprenticeship. This is 13 months of practical training plus 3 months of end point assessment, and you will have the opportunity to gain valuable experience in one of the world's leading healthcare companies. Role Asset Management – Ensure that the ITAM database is kept up … date, ensuring that the asset lifecycle and disposal is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Training Delivery model: Work-based training More ❯

What do you want to search? Keyword Apprenticeship Type Location IT Support Apprentice Level 3 Technician , Apply From: 15/06/2025 Learning Provider Delivered by ABINGDON AND WITNEY COLLEGE Employer Siemens Healthineers Magnet Technology Vacancy Description Asset Management – Ensure that the ITAM database is kept up to date, ensuring that the asset lifecycle and disposal … is followed Diagnose and resolve hardware and software-related issues in a timely manner, escalating more complex issues to higher-level support teams as needed Assist with user account management tasks such as password resets, access provisioning, and account setup/deactivation Educate users on basic IT concepts and best practices to enhance their productivity and security awareness … analytical abilities, with a keen attention to detail Logging and keeping records of customer service issues and solutions in the helpdesk ticket system Communicating with second- and third-line support and escalating service issues to the appropriate level for swift resolution Updating self-help documents so customers and colleagues can fix problems themselves Key Details Vacancy Title IT More ❯

Join to apply for the Information Technology Support Technician role at Chapter 2 Join to apply for the Information Technology Support Technician role at Chapter 2 At Chapter 2 , we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results . By blending people … We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients. We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true … hours : Monday to Friday working 16 – 20 hours per week are required during working hours of 8.30am to 6pm. Role Summary: Our client is seeking a dynamic and organised IT Support Technician who will be responsible for delivering hands-on technical support, managing IT infrastructure, software licensing, device provisioning, onboarding and offboarding, and overall IT More ❯

About the Company We are a rapidly growing organisation based in Central London, providing cutting-edge IT solutions and technical support to businesses across various industries. As part of our expansion, we are looking for a proactive IT Support Technician/Helpdesk Support to join our team. This role offers an excellent opportunity to … develop technical skills while supporting a dynamic and fast-paced IT environment. Role Overview As an IT Support Technician , you will be the first point of contact for IT-related issues, ensuring the smooth operation of hardware, software, and network systems. You will assist employees and clients with troubleshooting, installations, and IT system maintenance … while gaining hands-on experience in IT support. Key Responsibilities Providing first-line technical support for hardware, software, and network-related issues Troubleshooting and resolving IT problems via phone, email, and remote access tools Setting up and configuring computers, printers, and other peripherals Assisting with user account management, password resets, and system access requests Installing and updating More ❯

IT Support Technician We are currently seeking an experienced IT Support Technician in the Bradford region, to work for an award winning office technology business. This role comes with a fantastic progression opportunity for an IT professional who is looking to expand their knowledge and progress their career in the industry. Key Responsibilities … Providing technical support via the company helpdesk to a wide variety of clients across the UK. Troubleshooting a wide variety of IT systems, including; Hardware, Network and Infrastructure faults. Configuring new user IT/Telecoms/Print equipment Networking devices and providing general support with any technical related queries. Providing exceptional customer service to ensure issues … and software fault diagnosis and resolution. Desire to continually enhance job knowledge and skills (Ongoing Training Provided) A high degree of enthusiasm and self-motivation Experience or qualifications in IT related disciplines (Microsoft, Active Directory, VMware, Infrastructure etc) Desirable Skills Experience in an IT support role IT college or degree related course Microsoft certifications or equivalent More ❯

IT Support Technician Role: IT Support Technician Location: Stoke-On-Trent Salary: Up To £30,000 DOE Are you wanting to work with the latest technologies for a forward-thinking MSP company? An opportunity has come available with one of my clients looking for an IT Technician to join their growing team. … Azure ** Networking ** Configuring Firewalls ** Hardware Builds The company offers a superb salary and benefits package coupled with state of the art training and development plan. If this sounds like it could be for your then please APPLY NOW. More ❯

IT Support Technician Role: IT Support Technician Location: Stoke-On-Trent Salary : Up To £30,000 DOE Are you wanting to work with the latest technologies for a forward-thinking MSP company? An opportunity has come available with one of my clients looking for an IT Technician to join their growing team. … Azure ** Networking ** Configuring Firewalls ** Hardware Builds The company offers a superb salary and benefits package coupled with state of the art training and development plan. If this sounds like it could be for your then please APPLY NOW. More ❯

Job Title: IT Support Technician Location: Birmingham Salary: up to £30,000 We are supporting a scaling professional services organisation in Birmingham with the hire of an IT Support Technician. You’ll be the first point of contact for resolving technical issues and providing responsive support across multiple departments. This is a fantastic opportunity … for someone eager to grow their IT career in a supportive, fast-growing company with plenty of room to develop and learn. The Role: Provide first line support for IT issues, including hardware, software, and network problems Set up and maintain computers, software, and other tech equipment Handle support tickets, making sure issues are solved quickly … and efficiently Assist with IT projects and system upgrades as needed The Candidate: Good understanding of Windows, Microsoft Office, and basic networking Skilled at quickly identifying and fixing IT problems Strong communication and customer service skills The Package: Base salary: up to £30,000 Private Medical Insurance Income Protection Life assurance 25 days annual leave More ❯

We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 45 IT professionals for this well-established company in the past 5 years, 31 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their … team, who are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician – main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure • To ensure service level agreement standards are met • To promptly complete any admin paperwork and documentation • Keep … accurate records of all site information using IT Service Management tools • Promote best practices and adhere to change control process • Accurately plan and organise a working week • Review scorecard weekly with Team Lead IT Support Technician – skills & experience: • Experience in using Windows Server/Active Directory • Experience in using Office 365 Admin • Exposure to Cloud support More ❯

IT Field Support Engineer/Onsite Second Line Technician Join to apply for the IT Field Support Engineer/Onsite Second Line Technician role at Aluminum Window Designs Ltd . Job Overview We have a fantastic new job opportunity for an Onsite IT Field Support Engineer with strong troubleshooting and user-facing … skills to provide onsite deskside technical support. As an Onsite IT Field Support Engineer , you will provide desktop support, respond to first and second line service tickets, escalate issues as needed, and coordinate with third-party vendors for warranty repairs. Duties Resolve level 1 and 2 support cases related to end-user issues, infrastructure, and projects. … issues, file restores, remote access, and password resets. Perform system maintenance like patching and upgrades. Manage Active Directory tasks such as user management, password resets, and group policies. Utilize support tools like RMM and Mobile Device Management (InTune). Candidate Requirements Experience with remote and deskside support. Excellent client-facing skills. Good understanding of Windows OS and networking basics. More ❯