1 to 25 of 51 ITIL Foundation Certificate Jobs in the UK

to degree level or equivalent in relevant subject or equivalent level of knowledge and experience Evidence of continuing professional development in relevant subject i.e. ITIL foundation Desirable ITIL Foundation certificate or equivalent qualification Experience Essential Minimum of 2 years' experience working in an IT support … a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside … and Immigration website. From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years More ❯

estate. Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. ISEB/ISTQB Foundation Certificate in Software Testing Experience of testing Web, Middleware, CRM and other business critical applications. Proven experience in delivering continuous improvement in software … ability to be assertive when required. Budget management/forecasting/estimation Desirable ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. ITIL Foundation certificate Sitecore & D365 testing Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. Experience of working in a Product Team construct More ❯

estate. • Demonstrate proven experience in implementing strategic automation test programs that deliver improved coverage, reduced test effort and enhanced product quality. • ISEB/ISTQB Foundation Certificate in Software Testing • Experience of testing Web, Middleware, CRM and other business critical applications. • Proven experience in delivering continuous improvement in software … ability to be assertive when required. • Budget management/forecasting/estimation Desirable • ISEB Intermediate, ISEB Practitioner, or ISTQB Advanced Certificates in Software Testing. • ITIL Foundation certificate • Sitecore & D365 testing • Azure DevOps, BlazeMeter, Postman, ALM, JIRA, MSOffice Suite, SharePoint. • Experience of working in a Product Team construct More ❯

main responsibilities and requirements Person Specification Qualifications Essential Post-graduate diploma or equivalent experience Accreditation or equivalent experience working with configurable clinical IT systems ITIL Foundation certificate or equivalent knowledge gained through experience working in an ITIL based environment Desirable TPP SystmOne accreditation or equivalent experience … Project Management qualification of equivalent experience ITIL Intermediate Certification Experience Essential Significant experience in the administration and configuration of Clinical IT Systems Evidence of ability to communicate effectively with a wide range of professionals and management at all levels within an organisation Significant experience of working with and supporting … party suppliers and monitoring supplier performance against SLAs Good understanding of working in a project/programme management environment A good working knowledge of ITIL best practice and working principles Facilitating and presenting to multi-level groups Skills, Abilities and Knowledge Essential Knowledge and understanding of clinical IT systems More ❯

taking appropriate steps to respond to it. Excellent verbal and written communication skills. To have experience and/or knowledge to working in Prince2, ITIL and Agile environments. To demonstrate excellent customer experience. Work alone, using initiative, and to work constructively as a member of a team supporting others … and the importance of maintaining confidentiality at all times. Desirable criteria Knowledge of Ivanti/other ITSM tools would be advantageous. Qualifications such as ITIL Foundation Certificate in IT Service Management v4.Service Transition and Operational Readiness criteria. Responsibilities: To assist with the creation of Service Impact Assessments … a complete central repository of Service Design and Transition packages. To ensure clear Service Level Agreements are in place. To ensure compliance with key ITIL processes in respect of Service Transition. To ensure that all new and changed services meet the agreed Service Acceptance Criteria and Operational Readiness measures More ❯

skills, including attention to detail and multitasking skills Have previous experience utilising a project methodology (e.g. PRINCE 2, other similar methodology). Hold an ITIL foundation certificate More ❯

testing tools and methodologies. • Ability to work in a fast-paced environment. • Ideally educated to degree level, or having experience in a similar role. ITIL Foundation Certificate is desira More ❯

be responsible for ensuring the effective management and resolution of IT problems and changes within the organization. This role requires a strong background in ITIL, excellent leadership skills, and a proactive approach to continuous improvement. What You Will Do Lead and manage the Problem and Change Management team, providing … procedures, and best practices for Problem and Change Management. Conduct regular reviews and audits of Problem and Change Management processes to ensure compliance with ITIL standards and continuous improvement. Act as a subject matter expert (SME) in Problem and Change Management, providing guidance and support to other teams and … management. What You Will Have Qualifications: Minimum of 5 years of experience in IT Service Management, with a focus on Problem and Change Management. ITIL Foundation certification (ITIL Practitioner or Expert level preferred). Proven experience in managing and leading IT teams. Strong understanding of ITSM tools More ❯

including KPI reporting. Experience with system integrations and common integration methods. Familiar with ServiceNow development and administration techniques. Strong communication and stakeholder engagement skills. ITIL Foundation certification required; ITIL Expert preferred. Practical experience applying ITIL frameworks and service management best practices. Excellent analytical and problem-solving More ❯

contributing to competitive and cost-effective service solutions. What we are looking for Qualifications & Certifications: • Bachelor's degree in IT, Telecom, Business, or equivalent. • ITIL Foundation Certification. • ITIL Service Management Certification. • Experience with in-house certification programs. Experience & Skills: • Minimum 3 years in IT service delivery to More ❯

would be advantageous but not essential: Degree in Information Technology or related field or- CompTIA A+ CompTIA Network + Microsoft 365 Certified Equivalent experience ITIL Foundation certification or knowledge of ITIL processes. Excellent problem-solving skills and a keen eye for detail. Ability to remain calm and More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

a team. Desirable Experience Exposure to low-code platforms or intelligent automation tools. Experience with JavaScript, Python, CSS, APIs, or relational databases. Knowledge of ITIL or ITIL Foundation certification. Familiarity with process mapping and scripting. Additional Requirements Must have been continuously resident in the UK for at More ❯

and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come … basic to moderate production support tasks, including incident, change, and problem management, as well as monitoring production processing. The L1.5 role aligns with the ITIL framework and escalates to L2 or L3 based on the complexity of the incident or problem. In the L2 role, the Application Support Engineer … the underlying technology. They continue to manage incidents, changes, and problems, as well as monitor production processing. The L2 role also adheres to the ITIL framework and escalates to L3 when necessary. Required education None Preferred education Bachelor's Degree Required technical and professional expertise To handle incoming technical More ❯

management and troubleshooting. Exceptional problem-solving skills and a proactive approach to issue resolution. Strong leadership and team management experience. Certifications such as CCNA, ITIL Foundation Certification, Microsoft Certified: Azure Administrator Associate (or equivalent Wintel certifications). Desirable Skills: Knowledge of ITIL frameworks and best practices. Approachable More ❯

good understanding of Microsoft Azure, cost analysis, and IT service processes. Advanced Excel skills and intermediate Power BI expertise are essential, alongside familiarity with ITIL and ITSM frameworks. Responsibilities: Ownership of Azure financial and billing reports, including spend tracking, reservation analysis, and savings plan reporting. Reviewing cost optimizations and … reporting enhancements and exposure to Copilot tools and services to improve IT and reporting processes. Participate in weekly CAB calls and ensure compliance with ITIL and ITSM frameworks. Collaborate with internal teams, finance, and leadership to provide financial insights and support renewals, negotiations, and pre-sales. Maintain clear documentation … and VLOOKUP/XLOOKUP) and intermediate Power BI skills (Data modelling, report automation). Appreciation and experience toward AI prompt engineering/querying LLMs. ITIL Foundation certification (or strong working knowledge of ITIL/ITSM) and experience with IT service processes, including CAB calls and change reviews. More ❯

with a pro-active approach to workload Able to work proactively under their own initiative Experience with small project delivery Qualifications/Education required ITIL Foundation Certified or experience with ITIL Experience in using IT Service Management and CRM solutions is desirable Please note, this is a More ❯

Access, MS-SQL, .Net, or Qlikview systems development technologies. Experience of general business analysis/systems analysis. Strong analytical skills Desirable Criteria TSM/ITIL Foundation Certified or equivalent. PRINCE/PMP Foundation Certified or equivalent. Experience working in a regulated environment. Knowledge of Microsoft Server Platforms More ❯

and a strong sense of initiative to the role, with key responsibility for delivering 3rd line ICT support across the business. In alignment with ITIL best practices, this individual will be involved in managing and supporting their infrastructure, servers, and services. A key part of the role will be … and Firewalls A valid driver’s license and access to personal transportation Familiarity with endpoint security solutions Experience working with VoIP systems Desirable Qualifications ITIL Foundation certification Knowledge of Linux systems such as Red Hat Enterprise Linux or CentOS Experience with mobile device management platforms like Intune or More ❯

attention to detail and time management. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a proactive approach. Desirable ITIL foundation certification or experience working within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure More ❯

attention to detail and time management. Ability to manage multiple priorities in a fast-paced environment. Problem-solving mindset with a proactive approach. Desirable ITIL foundation certification or experience working within ITIL frameworks. Basic technical knowledge or helpdesk background is a plus. Familiarity with Microsoft 365, Azure More ❯

experience managing Service Management projects, from procurement through to transition. · Solid understanding of project management methodologies (e.g., PRINCE2 Practitioner, PMP, Agile). · Knowledge of ITIL service management frameworks, particularly service transition and continual service improvement. · Strong organisational and coordination skills, with the ability to manage multiple priorities simultaneously. · Excellent … Information Technology, Business Management, or a related field (or equivalent relevant experience). · Project management certification (PRINCE2 Practitioner, PMP, or Agile certification mandatory). · ITIL Foundation certification (desirable). · Proven experience supporting IT service transitions and service management maturity improvement projects. LA International is a HMG approved ICT More ❯

etc. Assist in creating training materials and documentation for ServiceNow users including release notes. Stay up to date with the latest developments in ServiceNow, ITIL, ITSM, ITOM, SPM, and CMDB, and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and corporate policies. Maintain … Jelly Script/ServiceNow APIs/PowerShell (a plus). Excellent at debugging and troubleshooting methodically. Certifications (preferred): ServiceNow Certified Application Developer (CAD). ITIL Foundation Certification or higher. Soft Skills: Strong attention to detail, analytical, problem-solving skills, and should know how to adapt to changing requirements. More ❯

Ability to Improvise and being able to adapt to unexpected situations. Active listening, problem solving and analytical skills. Desirable skills/knowledge/experience: ITIL Foundation certification. Proficiency ITSM tools, M365 applications, Active Directory, Entra ID, and User Administration. Rewards & Benefits TCS is consistently voted a Top Employer More ❯