Insurance Account Manager
- Hiring Organisation
- Wipro
- Location
- City of London, London, United Kingdom
through various practice development activities Mandatory Skills Significant Customer Services Transformation experience (multiple projects, including 1-2 in a leadership role) Deep subject matter knowledge of core policy servicing processes (including scheme set up, customer service management, complaints, policy transfer processes) Broad knowledge of the UK Savings … trends in Insurance and specifically in Digital Underwriting, Customer Journey Transformation Strong presentation skills, including verbal presentation and developing compelling powerpoint presentations Desirable Skills Knowledge and experience of Low/No-Code platforms (e.g. Five9, AWS Connect) Data Analytics, AI and Machine Learning experience or exposure (particularly ...