Amazon Connect Solutions Consultant
- Location
- Greater London, England, United Kingdom
right cultural fit having what it takes to drive our business forward. We also look for people who are keen to develop new knowledge and skills, because our growth is ultimately dependent on yours. You will play an important role in driving change within our business, joining a department … self-service solutions. Integration Development Develop integrations between Amazon Connect and enterprise systems including: CRM platforms (Salesforce, Microsoft Dynamics, ServiceNow) Workforce Management solutions Knowledge Management platforms Payment gateways Third-party telephony services AI and conversational platforms Implement CTI and screen-pop functionality where required. Customer Experience Enhancement Implement conversational ...