for hardware and application troubleshooting. Assist in onboarding new staff with hardware and software setup. Manage offboarding processes, hardware return, and account deactivation. Maintain accurate hardware inventories and ensure OS patching. Undertake small to medium IT projects to improve efficiency. Create and maintain IT documentation. Provide excellent customer service and manage stakeholder expectations. Support setup of IT/AV … IT support (beneficial but not essential). Supervisory or team leadership experience (desirable). Strong problem-solving skills and customer service orientation. Interest in latest hardware technology. Proficiency in MacOS and Windows OS, including device management solutions. Experience with user administration (Active Directory, EntraID, Azure, O365). Knowledge of Microsoft 365 suite, Atlassian products, network principles, and security. More ❯
with software development teams to implement and maintain efficient CI/CD pipelines for game projects Configure and manage the build agent environment to support game builds across various OS platforms (Windows, Mac, iOS, Android, Linux), utilising automation to reduce manual effort Troubleshoot the build deployment environment to ensure timely and reliable build and test job configurations Work … measure effectiveness of CI/CD Critical thinking and problem-solving and troubleshooting skills Understanding of VMWare and server platforms, including knowledge of Windows (Desktop/Server), Linux and MacOS Desirable Build and Release using Unity as the engine, knowledge of Unity build processes Experience with Apple developer tooling for build and release Fundamental understanding of cloud technologies, with More ❯
ownership? Were looking for a Workplace Technology Lead whos ready to take the reins of our Microsoft 365 platform, Windows Server infrastructure, and a growing fleet of Windows and macOS devices. This isnt just a support role. Its your opportunity to reshape how we work as we scale. Youll bring clarity, consistency, and innovation to our internal technology landscape … effective rollout of Microsoft Copilot and AI readiness Maintain compliance and proper data access across the business Look After Our End-user Devices Take charge of our Windows and macOS device management using Intune Ensure device configurations are secure, consistent, and user-friendly Help deliver a seamless end-user experience for all staff Communicate & Support Our People Translate technical … tech setup that scales with us What Were Looking For Proven experience managing and optimising Microsoft 365 in a business setting Strong knowledge of Windows Server, Windows Desktop, and macOS, ideally managed via Intune A proactive, self-starting mindset you fix things before they break Excellent communication skills, with a user-first approach to internal IT A deep sense More ❯
IT support to employees across the organization - including troubleshooting hardware, software, access, and connectivity issues. Monitor, triage, and resolve tickets through JIRA through our helpdesk system (e.g., password resets, OS issues, software access, printing problems). Perform regular audits and maintenance of IT assets (PCs, Macs, tablets, peripherals) using NinjaOne, SCCM, Google Workspace or similar endpoint management platforms. Oversee … the patch management process across Windows and macOS devices, ensuring machines are secure and compliant. Track inventory and maintain accurate asset records in alignment with lifecycle policy and SOC 2 controls. Create and manage user accounts for common software (e.g., Office 365, Google Workspace) and monitor license usage/costs. Experience with Active Directory for user account management, group … Strong critical thinking, time management, and prioritization skills. Familiarity with endpoint management tools like NinjaOne, JAMF, especially for remote monitoring, compliance tracking, patching, and auditing. Proficiency with Windows and macOS environments. Hands-on experience with hardware troubleshooting, imaging, and lifecycle management. Previous experience with asset audits, physical and digital inventory tracking, and hardware refresh cycles. Comfortable working independently in More ❯
point of contact for all IT-related queries and incidents. You'll deliver outstanding customer service while resolving issues across a wide range of technologies including Microsoft 365, Windows, macOS, Active Directory, Azure, mobile device platforms, and video conferencing tools. You'll manage, triage and escalate service tickets, assist with onboarding and offboarding staff, provide remote and in-person … demonstrable IT knowledge, with the ability to resolve incidents efficiently while providing high-quality user support. You will have a working knowledge of supporting Microsoft 365 applications, Windows and Mac operating systems, Active Directory, and remote support tools. Your excellent communication and interpersonal skills will help you explain technical concepts to non-technical users and deliver clear, professional written More ❯
cloud environments (Microsoft 365, Exchange, SharePoint, basic Azure admin) Handle issues with routers/firewalls, VPNs, and wireless networks Oversee installation, configuration and maintenance of user systems (Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and … in 2nd/3rd line IT support, ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/ More ❯
QoS, PowerShell automation) Administer Microsoft 365, Jira, Confluence, Slack, and other business-critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/… related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU languages preferred Bonus Qualifications: Experience with More ❯
Huddersfield, West Yorkshire, England, United Kingdom
Erin Associates
IT Support Engineer – Huddersfield £30,000 - £35,000 plus excellent benefits An experienced IT Support Engineer is needed for a rapidly growing business based in Huddersfield. Joining a small but growing team, you will be responsible for ensuring that IT More ❯
Mac Support (1st and 2nd Line) London £30,000 - £35,000 Our client who are a dynamic IT services company, who specialise in providing tailored support for Mac-based environments, are looking for a Mac Support (1st and 2nd Line). Their team are passionate about delivering high-quality, user-focused support, both remotely and on-site. … resolutions and present to client in written or oral reports Design, test, install and monitor new systems Organise training for users Skills: Proven experience in 1st and 2nd Line Mac Support Proficiency with MacOS and Apple hardware Hands on experience with Addigy or similar Apple device management Knowledge of Jamf or other Apple tools Strong troubleshooting and problem … solving skills Excellent communication skills If you are a Mac enthusiast with a knack for client service and technical support, we’d love to hear from you. This is an excellent opportunity where you will be able to learn lots and grow within an organisation who have a forward-thinking team. Due to the number of applications, we will More ❯
with Windows 10 to 11 upgrades. Requirements At least 5 years of IT support experience Time spent in a Managed Service Provider (MSP) environment. Strong skills in Microsoft Windows, macOS, Microsoft 365 (M365/O365), Microsoft Entra ID, Intune, Exchange, Defender, and endpoint protection. Specifically looking for experience in setting up/configuring INKY, Umbrella, Proofpoint, Mimecast and MacMore ❯
resolution or escalation Set up and configure desktops, laptops, and mobile devices Assist with password resets, account unlocks, and user access setup Provide support for Microsoft Office 365, Windows OS, and common applications Maintain accurate documentation of issues and solutions Escalate complex problems to 2nd or 3rd line support teams Skills & Qualifications Strong communication and interpersonal skills Basic understanding … of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯
resolution or escalation Set up and configure desktops, laptops, and mobile devices Assist with password resets, account unlocks, and user access setup Provide support for Microsoft Office 365, Windows OS, and common applications Maintain accurate documentation of issues and solutions Escalate complex problems to 2nd or 3rd line support teams Skills & Qualifications Strong communication and interpersonal skills Basic understanding … of Windows, macOS, and networking fundamentals Ability to troubleshoot hardware and software issues Organised, proactive, and able to prioritise tasks Previous experience in IT support or customer service (1-2 years preferred) Relevant certifications (e.g. CompTIA A+, ITIL Foundation) are a plus If you're interested in this role, click 'apply now' to forward an up-to-date copy More ❯
our Kent office staff with their IT issues An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and … experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk. Experience in repairing and/or troubleshooting all various computers and operating systems, especially MacOS A natural problem solver with a high level of attention to detail & excellent verbal and written communication A self-starter who takes full ownership of tasks and projects, working More ❯
Join us as our Mac Support Specialist at Peregrine Resourcing. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to … deployed across our portfolio of clients as a specialist consultant, working on a wide array of complex projects across multiple industries. The Role We are seeking a customer-focused Mac Specialist Support Agent to join our IT support team. This role is responsible for providing support for macOS systems, Apple hardware, and associated software applications. You will troubleshoot … technical issues, assist end-users, and ensure the smooth operation of Apple devices across the organization. Responsibilities: Provide first- and second-line support for macOS, iOS, and Apple hardware (MacBooks, iMacs, iPads, etc.) Troubleshoot hardware, software, network, and system-related issues specific to Apple products Support the deployment, configuration, and maintenance of Apple devices using MDM tools (e.g., Jamf More ❯
production teams. Deliver high-quality, timely technical support for all user-facing issues, with a focus on minimizing downtime in active productions. Proactively troubleshoot, diagnose, and resolve issues involving macOS, Windows, and Linux systems. Support and maintain virtual desktop infrastructure (VDI) and remote desktop technologies. Communicate effectively with production and departmental teams to assess IT needs and provide solutions. … environments. Preferred Qualifications/Skills Proven experience in a technical troubleshooting and/or production support role within a production, broadcast, or post-production environment. Strong working knowledge of macOS, Windows, and Linuxsystems. Familiarity with helpdesk ticketing systems, automation tools, and remote management applications. Understanding of virtual desktop infrastructureand remote desktop solutions. Excellent time management skills and the ability More ❯
and repeatable solutions. - Participate in hiring, training, and development of others. - Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. - Windows, Mac or Linux Operating systems support and proactive maintenance. - Responsible for on-call duties in a rotation with other team members - Frequently document known solutions in the form of knowledge … IP) - 2+ years of PC repair, troubleshooting, deployment and liquidation experience - Experience in managing technically complex large and small scale projects - Experience in managing and supporting Windows, Linux and macOS operating environments - Own and drive Root Case Analysis (RCA) on complex system issues - Proven experience as lead technician supporting major or critical applications and systems PREFERRED QUALIFICATIONS Preferred qualifications More ❯
week in this position. Key Responsibilities The L1/L2 Support Technician will provide first and second-level technical support to our internal users in a mixed Windows and MacOS environment. The role primarily involves supporting users with Microsoft 365 tools, troubleshooting hardware and software issues, and ensuring a high level of user satisfaction through efficient resolution of technical … Excellent communication and interpersonal skills, and enthusiastic about helping others Proven experience as a Technical Support Specialist or similar L1/L2 support role. Proficiency in both Windows and MacOS environments. Strong knowledge of Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint). Exposure to Microsoft Administrative tools (Entra, Intune, Defender, Exchange, Purview) Basic understanding of networking principles and troubleshooting. More ❯
Salary type: Salary type: Annual Salary from: Salary to: Location: Location: London, UK Job published: Job published: 31/05/2025 Job ID: Job ID: 43469 Job Description We have an exciting opportunity for an experienced Head of Technical More ❯
Gloucestershire, United Kingdom Hybrid / WFH Options
Arcas Technology Ltd
sensitive data against unauthorised access. Key Skills: Proficiency in Microsoft 365 suite, encompassing Entra (Azure AD), Teams, Outlook Online, and Sharepoint. Demonstrated expertise in Microsoft Endpoint Manager (Intune), including macOS deployment proficiency. Experience in supporting MacOS environments. Sound comprehension of IT infrastructure best practices. Proficiency in deploying MFA/Conditional Access within Microsoft 365. If you feel that More ❯
your colleagues in IT operations, but also with all teams within coinbase and our BPO partners. What we look for in you (ie. job requirements): Technical support expertise on macOS, iOS, Chrome OS, and Android operating systems, Windows/AWS Workspaces administration. Agent level knowledge of Jira Service Desk, or similar ticketing system. Mid-level networking knowledge and More ❯
a remote opportunity based in the UK. What we're looking for: 2-5 years of experience in an IT role within a remote-first, SaaS-driven environment using macOS and/or Windows. (Mixed OS and SAAS environment.) Demonstrated success adapting to change and maintaining service excellence in fast-paced, high-growth companies. Experience with scalable ticketing More ❯
on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a supportive and fun organisation. As the IT Operations Manager, you will be responsible for aligning the team … client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive More ❯
on leadership role and ideal for someone who is passionate about developing high-performing teams, delivering exceptional customer service and maintaining seamless IT operations, with a strong focus on Mac environments. You will have the flexibility of working hybrid and for a supportive and fun organisation. As the Helpdesk Manager, you will be responsible for aligning the team with … client environment Proven leadership skills, including mentoring, coaching and performance management Proficiency with PSA/ITSM tools (eg. ServiceNow, ConnectWise, Autotask) Ideally have core technical skills and knowledge with macOS and ios troubleshooting, windows, mobile device management (Addigy, Jamf), SaaS platforms, data backup and recovery Project management skills Excellent communication skills Familiarity with AI and emerging technologies to drive More ❯
Nottingham, Ratcliffe on Soar, Nottinghamshire, United Kingdom
Vantage Recruitment
2nd line technical issues Configuring and testing storage devices, servers, and related hardware Assisting with proof-of-concept solutions and lab setups for new projects Working across platforms (Windows, macOS, Linux) and getting hands-on with backup and storage systems What you'll need as the IT Support Engineer: 1-3 years' experience in a 1st or 2nd line … IT support role Good working knowledge of desktop and server environments (Windows/macOS/Linux) Enthusiasm to learn - especially around storage, backup, and networking A UK driving licence (site visits happen now and then) Willingness to go through security vetting (police background check) Nice to have (not dealbreakers): Basic networking (TCP/IP), scripting or PowerShell Familiarity with More ❯
Android OS Software Engineers - VR - C++/Java- multiple roles Duration: 6 months contract Pay: Market rate Location: Remote (United Kingdom) As an OS Frameworks Engineer, you will contribute to building innovative hardware and software that profoundly redefine how people work, play, and connect. Responsibilities Understand industry technology trends in computing technology to assess and develop new technologies. … Enable teams to deliver best-in-class experiences for current and future products. Build on OS internals and set technical direction for significant improvements. Contribute towards building tools, system architecture, frameworks, and infrastructure for any of the following: operating systems, kernel development, low-level debugging, system profiling, AOSP, performance profiling, that will impact VR and AR product lines. Collaborate … Engineering, or a similar field. Experience with cross-functional partnerships, working across functions to drive solutions. 6+ years of Software development experience. Extensive experience with Android (preferred), Linux, or MacOS internals or frameworks services. Alternatively, experience in developing Embedded engineering solutions within a resource-constrained environment. 3+ years of experience in developing any of the following: Operating Systems, AOSP More ❯