accurate manner. Provide end-user assistance as required and directed. Receive on-the-job training and develop IT skills in a corporate environment. Support and troubleshoot Windows 10, 11, MacOS, Microsoft Office, and other authorized desktop applications. Support and troubleshoot printers, hardware, and peripheral equipment. Support Windows-based laptops, desktops, and MacOS devices. Support self-service ticketing machines … requests. 10%: Ensure maximum system availability through direct response and escalation coordination. 20%: Other relevant tasks. Technical Skills and Competencies: Familiarity with Intel-based hardware. Experience with Windows and MacOS environments. Knowledge of iOS, Android, and MDMs like Intune and Knox. Understanding of network devices (Layer 1, 2, 3). Proficiency with MS Office. Experience with Active More ❯
Exchange). Windows 10/11 and standard Microsoft workloads (Outlook, Excel, PowerPoint). Multi-factor authentication setup (MS MFA, DUO). VMware and HP hardware. Apple hardware and macOS/iOS. MS Intune and collaboration tools (Webex, Zoom, MS Teams, TeamViewer). Package: Up to £40,000 Comprehensive benefits, including private healthcare and contributory pension. Opportunities for professional More ❯
sleeves and get involved with any task needed! The role will involve site based work, so ideally someone that drives however, this is not essential Skills Required: Microsoft Windows OS - Windows 10/11, Server 2012-2024 Microsoft Office 2016 upto Office365 Networking infrastructure, protocols, switching, routing, DHCP and DNS MacOS - 13 onwards Strong troubleshooting skills More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
service to clients, both remotely and on-site when required Required Skills and Experience: Previous experience in a 1st line support, helpdesk, or similar technical role Familiarity with both macOS and Windows operating systems Basic knowledge of networking concepts (TCP/IP, DNS, DHCP) Strong communication and interpersonal skills Well-organised, with the ability to prioritise and manage multiple More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum Up to £30K & Great Benefits
time Managing ticket queues Experience on a busy service desk Office 365 deployment, maintenance and troubleshooting Google G-Suite/Workspace maintenance and troubleshooting Windows Server 2016/2019 macOS for both troubleshooting and deployment DNS management AzureAD and Active Directory Disk encryption Backup management Manage hardware and upgrades Site visits Customer service Training You will also receive full More ❯
and core Microsoft Office tools (Outlook, Excel, PowerPoint). Familiarity with MFA solutions (MS MFA, DUO). Experience with VMware and HP desktop/laptop hardware. Confident in supporting macOS and iOS devices. Knowledge of Microsoft Intune and modern remote/collaboration tools (Webex, Zoom, Teams, TeamViewer). Package: Salary up to £40,000 Private medical insurance and contributory More ❯
Stevenage, Hertfordshire, South East, United Kingdom
Littlefish
solving skills. Working knowledge of IT infrastructure support working across a range of up-to-date technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 11 & macOS Active Directory and iOS Deployment technologies such as InTune. Mobile phone support iphones/ipads VIP support experience Meeting room hardward Working within a Managed Service Prover (MSP) What More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
Stratford-upon-Avon, Warwickshire, England, United Kingdom
Oscar Technology
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V, Citrix. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
Oscar Associates (UK) Limited
or cloud based. Establishing and maintaining technical documentation that can range from technical diagrams to knowledge articles. Essential Skills: Extensive knowledge around desktop and laptop hardware, operating systems (Windows, MacOS, Linux) and software applications. Knowledge with virtualization technologies such as VMware and Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and More ❯
on the telephone and by digital contact. Role Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and MacOS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer queries More ❯
Hemel Hempstead, Hertfordshire, United Kingdom Hybrid / WFH Options
Academia Ltd t/a Smartdesc
communication skills In addition, the ideal candidate would also have experience in the following areas, however this is not essential. MDM (Mobile Device Management) Especially Experience in supporting AppleMacOS/Ios and MS Windows Familiarity with an ITSM tool Softphone Management This role is based in the Academia office, who are Smartdesc's sister company Why Academia? Academia More ❯
Hands-on experience working with EDR tools Solid networking knowledge, with the ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, macOS, and Linux-based applications (installation, troubleshooting, debugging) Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction Exceptional written and verbal communication More ❯
Hands-on experience working with EDR tools Solid networking knowledge, with the ability to independently debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, macOS, and Linux-based applications (installation, troubleshooting, debugging) Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction Exceptional written and verbal communication More ❯
Bradford, West Yorkshire, Yorkshire, United Kingdom
La Fosse
Nexthink, ZDX), Microsoft 365/Azure, UEM tools, and scripting (PowerShell, Bash, Python). Data analysis and reporting expertise; ability to identify trends and take action. Familiarity with Windows, macOS, Linux, IAM, and endpoint security. Fore more information, please apply or reach out directly to More ❯
of ITSM. Problem-solving skills related to IT issues. Working knowledge of IT infrastructure support across technologies including: Desktop/laptop/printer hardware Office 365 Exchange Windows 11 & macOS Active Directory and iOS Deployment technologies such as InTune Experience working within an MSP environment. What can we offer you? Referral Bonus - Earn £1000 when you refer a friend More ❯
hardware and structured cabling. Desired Skills & Experience Support and management of third-party SaaS systems in use by PEI e.g. Zoom (Meetings, Rooms and Phone) Egnyte Slack Abnormal Security MacOS support Creating documentation on resolving common issues and general administration to helpteammembers. Personal Attributes A collaborative team player. Customer-focused with a dedication to delivering excellent service. Resilient under More ❯
future reference. Requirements: Degree/Diploma in IT, Computer Science, or related field. 3+ years of enterprise-level IT support (or a similar role) experience, proficient in Windows/macOS operating systems and mainstream office software (Office 365, Google Workspace). Familiar with configuration, fault diagnosis, and maintenance of hardware devices (desktops/laptops/peripherals). Skilled in More ❯
tomorrow. The Senior IT Analyst will be responsible for providing advanced IT support to the team, including the installation, commissioning, administration, and maintenance of network equipment and PC/Mac systems. Additionally, the Senior IT Analyst will collaborate closely with a managed service provider to resolve day-to-day issues. Strong problem-solving abilities and a customer service-focused … groups, MFA, and user setup. Understanding of networking functions, including routing, switches, firewalls, DNS, TCP/IP, VLAN, and SD-WAN. Strong understanding of other operating systems, such as macOS, iOS, Linux, and Android. Preferred Requirements: Server-based administration experience. Experience in a startup or rapidly changing environment. Experience working with a quality program and quality standards. Experience in … a GxP environment. Experience with the following: FortiGate firewalls or similar. Ubiquity Access Points or similar. Intune MDM for Windows and MAC devices. Microsoft Active Directory/EntraID. Accounting and ERP systems. Autodesk, JIRA, Solidworks, and other architecture-specific applications. VDI and graphics/CAD workstations. Technical certification in CompTIA Network+, Security+, ITIL, Microsoft or self-study, hands-on More ❯
hardware. Lead and manage complex technical projects with multiple stakeholders from around the business. Examples of some TechOps projects include Rollout of, and migration to, a new identity provider macOS and Windows MDM migration Rollout of a new device trust and posture compliance solution The replacement of insecure factors like SMS with phishing-resistant factors Office fit … of ambiguity and spinning a lot of plates all at the same time. Experience working with multiple teams and managing multiple stakeholders. Experience supporting, managing and deploying applications to macOS, Windows, iOS and Android devices. Understanding at the API level of Mobile Device Management systems and principles. Experience with modern Identity & Access Management systems, including Okta, Microsoft Entra, JumpCloud … of email security protocols and standards e.g. SPF, DKIM, DMARC etc. Experience using git and GitHub for code changes and CI/CD. Experience with Munki and AutoPkg for macOS software deployment Experience with Chocolatey and PowerShell for Windows software deployment A foundational understanding of programming and software engineering. Experience integrating different identity providers Nice to have: Familiarity with More ❯
to improve internal processes Keep detailed documentation of support cases, configurations, and processes What you'll need Proven IT support experience or a similar role Strong knowledge of Windows & MacOS, network protocols, and troubleshooting Experience with Microsoft Office Suite, Active Directory, Intune and remote desktop tools Confident with hardware setup & configuration (PCs, printers, networking devices) Excellent communication More ❯
by QA LIMITED Employer PROPERGEEKS LIMITED Vacancy Description Assist in the diagnostics and repair of hardware/software failures and user generated issues Use your knowledge of Windows and MacOS software to troubleshoot issues and resolve them for the user, both in person and, via remote support Interact with customers in our store and answer customer queries More ❯
St. Albans, Hertfordshire, United Kingdom Hybrid / WFH Options
Netcel Ltd
and contributing to process improvements What we are looking for The ideal candidate will have: Hands-on experience with supporting IT hardware and software Familiarity with both Windows and MacOS environments Experience using a helpdesk or ticketing system Clear and confident communication skills Strong attention to detail and good problem-solving skills The ability to prioritise and More ❯
and understanding of the end user computing environment. (20%) Other tasks as appropriate. Technical skills and competencies: Familiarity with Intel based computer hardware Hands-on experience with Windows/MacOS environments Familiarity with iOS, Android and MDMs Intune and Knox Familiarity with layer 1, layer 2 and layer 3 networking devices Working knowledge of MS office products More ❯