management skills. Excellent organisation and time management with attention to detail. Customer-focused approach with the ability to work under pressure. Basic knowledge of networking, wireless technologies, Windows/MacOS, and AV equipment. Team player with a proactive mindset. Additional information: Monday to Friday only £15.60 per hour Working hours are 37 hours per week, overtime available More ❯
Telford, Shropshire, West Midlands, United Kingdom Hybrid / WFH Options
Experis
developing technical skills and working as part of a team in Telford to fault find and resolve technical issues that end users maybe experiencing. Supporting Windows 10, Windows 11, MacOS and O365 whilst developing knowledge to support non-standard applications. Once training has been completed and you have developed with the role, you may be asked to travel to … documentation When trained you will be expected to work on the Tech Table or Virtual Tech Table assisting end users with technical issues Technologies: Windows 10, Windows 11 and MacOS Microsoft Office 2016 O365 Hardware - Desktops, Laptops, Tablets, Mobile Phones and Printers Cisco AnyConnect VPN, SCCM, Active Directory, Various software products, applications, and services WiFi Access Points and basic … Skills: Knowledge of Windows 10 and or Windows 11 Knowledge of Microsoft Office products (Outlook, Excel, Word, Powerpoint, MS Teams and OneDrive Knowledge of Apple devices (MacBooks, iPads and MacOS) Hardware Familiarity (Desktop, Laptop, Printers) Desirable Skills: Knowledge of ServiceNow Management tools Knowledge of Mobility Solutions Knowledge of the Microsoft Power Platform Previous experience in PC Hardware\Software support More ❯
user support for the EMEA region and occasionally the APAC region. The ability to effectively manage remote support is crucial. This role also involves supporting both Windows and ApplemacOS computers. Experience in ticketing and incident logging is required to ensure efficient tracking and resolution of IT issues. Responsibilities: Administer Entra/Azure AD, including user and group management … solutions. Provide remote end-user support for the EMEA (UK, Netherlands, Dubai) and APAC regions. Procure and deploy computers for local and remote locations, supporting both Windows and ApplemacOS computers. Support applications within the tech stack, ensuring they are operational and meeting user needs. Log and manage incidents using ticketing systems to track and document IT issues. Prioritize … remotely. Ability to manage remote end-user support for multiple regions, including EMEA and APAC. Experience in procuring and deploying computers for remote locations, supporting both Windows and ApplemacOS computers. Familiarity with supporting applications within the tech stack. Experience in ticketing systems and incident logging to ensure efficient tracking and resolution of IT issues (examples: FreshService, Service Now More ❯
Vigo, Walsall, West Midlands, England, United Kingdom
Anderson Scott Solutions Ltd
configuring, and maintaining hardware and software across customer environments. Using remote monitoring and management tools to diagnose and resolve technical issues. Maintaining accurate technical documentation. Supporting client devices (Windows, Mac, Android, iOS) and Windows Server environments. Managing Microsoft 365 and cloud services (Azure, AWS). Configuring and supporting network infrastructure including routers, firewalls, and switches. Assisting with managed services … verbal). Strong general IT skills, including use of spreadsheets and databases. Full UK driving licence and access to own transport. Use of company van on occassion Experience with Mac OS. Experience with Zendesk. Knowledge of Draytek and WatchGuard firewalls. Monday – Friday, 09:00 – 17:00 (occasional out-of-hours and potential future on-call work) If this role More ❯
Horsforth, Leeds, West Yorkshire, England, United Kingdom
TPP (The Phoenix Partnership)
company’s internal technical infrastructure. The role involves: • Managing, maintaining and upgrading enterprise server and storage hardware • Providing internal support for office hardware including, PCs, laptops, mobile devices (Windows OS, iOS, MacOS and Android) • Vulnerability management using scanning tools such as Nessus • Remediation/automation of software rollout using Ninite/PDQ • Configuring and monitoring of Anti-virus More ❯
support for desktops, laptops, printers, and mobile devices. Respond to service requests and incidents via ticketing system, phone, or in-person. Install, upgrade, and maintain operating systems (Windows/macOS/Linux) and software applications. Troubleshoot hardware, software, and peripheral issues (monitors, keyboards, docking stations, etc.). Set up and configure new employee workstations, including user accounts and permissions. … in Computer Science, Information Technology, or related field (or equivalent experience). 1+ year of experience in a desktop support, helpdesk, or IT technician role. Strong knowledge of Windows OS, Office 365, and basic networking concepts. Familiarity with ticketing systems like ServiceNow, Zendesk, or JIRA. Excellent communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Preferred: Experience with … macOS or Linux environments. IT certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator. Experience with Active Directory, Group Policy, and remote management tools (e.g., SCCM, Intune, or JAMF). Working Conditions: On-site support may be required. Occasional lifting of equipment (up to 25 lbs). Flexible schedule or after-hours support may be needed More ❯
including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting cloud-based services and business-critical applications. Deploying software updates and patches. Documenting solutions and maintaining knowledge … issues to senior teams when required.What You ll Already Have Microsoft Server Certification (installation, Active Directory, remote admin, security). Knowledge of Network Switching fundamentals. Strong experience with Windows OS (10/11) and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and More ❯
including building equipment to required standards. Providing 1st and 2nd line technical support to end-users, resolving hardware, software, and network issues. Troubleshooting across multiple operating systems (Windows, Linux, macOS). Assisting with employee onboarding (workstation setup, email configuration, training). Supporting cloud-based services and business-critical applications. Deploying software updates and patches. Documenting solutions and maintaining knowledge … to senior teams when required. What You’ll Already Have Microsoft Server Certification (installation, Active Directory, remote admin, security). Knowledge of Network Switching fundamentals. Strong experience with Windows OS (10/11) and the Microsoft 365 Suite. Troubleshooting skills across hardware, software, networking, and cloud. Experience administering Windows, Linux, and macOS. Familiarity with ticketing systems (JIRA, ServiceNow) and More ❯
cloud environments (Microsoft 365, Exchange, SharePoint, basic Azure admin) Handle issues with routers/firewalls, VPNs, and wireless networks Oversee installation, configuration and maintenance of user systems (Windows/macOS) Team Management & Leadership Lead and mentor a small team of engineers (2–4 people) Oversee ticket queues, ensure SLAs are met, and allocate workload effectively Provide coaching, training and … in 2nd/3rd line IT support, ideally in an MSP or multi-client setting Demonstrable experience leading or mentoring engineers (formally or informally) Excellent troubleshooting skills across Windows, macOS, networking, and cloud environments Knowledge of M365 (Exchange, Teams, SharePoint, Admin portals) and basic Azure admin Familiarity with networking concepts: DNS, DHCP, VLANs, VPNs, routers, firewalls (e.g. Draytek/ More ❯
leadership, and recognition for your contributions. Key Responsibilities:- Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365.- Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues.- Customer Service: Deliver friendly, professional support to end-users via phone … authorisation to work in the UK is required.- MSP Experience: Previous experience in an MSP or IT support provider environment.- Technical Skills: Strong hands-on experience with Windows 11, MacOS, and Microsoft 365 administration.- Troubleshooting: Excellent IT problem-solving skills.- Communication: Outstanding interpersonal skills and fluent written and spoken English.- Team Player: Proven ability to work collaboratively in a More ❯
leadership, and recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone … authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP or IT support provider environment. - Technical Skills: Strong hands-on experience with Windows 11, MacOS, and Microsoft 365 administration. - Troubleshooting: Excellent IT problem-solving skills. - Communication: Outstanding interpersonal skills and fluent written and spoken English. - Team Player: Proven ability to work collaboratively in a More ❯
Edinburgh, York Place, City of Edinburgh, United Kingdom
Morris Sinclair Recruitment
leadership, and recognition for your contributions. Key Responsibilities: - Provide 2nd Line Support: Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices running Windows 11, MacOS, and Microsoft 365. - Microsoft Entra/Azure AD Administration: Manage users, groups, access, and support cloud identity issues. - Customer Service: Deliver friendly, professional support to end-users via phone … authorisation to work in the UK is required. - MSP Experience: Previous experience in an MSP or IT support provider environment. - Technical Skills: Strong hands-on experience with Windows 11, MacOS, and Microsoft 365 administration. - Troubleshooting: Excellent IT problem-solving skills. - Communication: Outstanding interpersonal skills and fluent written and spoken English. - Team Player: Proven ability to work collaboratively in a More ❯
Employment Type: Permanent
Salary: £30000 - £40000/annum Up to £40k + Extensive Benefits
service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. … remotely, you’ll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Speak Digital Limited
service that larger providers can’t match. The Role When on-site with our client you will be the first point of contact for IT queries. Supporting desktops (primarily MacOS), laptops, mobile devices, and peripherals (printers, headsets, monitors, etc.). Troubleshooting Windows, macOS, and Microsoft 365 (Outlook, Teams, SharePoint, OneDrive). Managing user accounts, permissions, and password resets. … remotely, you’ll be part of our helpdesk team, handling first-line support calls, resolving common issues, and escalating where needed. What we are looking for Strong knowledge of macOS and Windows. Experience with iPhone and Android mobile phones/tablets. Confident supporting hardware and peripherals (including printers). Good understanding of networking basics. Excellent communication and customer service More ❯
Park Royal, Greater London, UK Hybrid / WFH Options
Klyk
. Work across Google Workspace (60%) and Microsoft 365 (40%) environments. Support Gmail, Google Drive, Meet, Groups, and shared calendars, as well as Outlook, Teams, and SharePoint. Troubleshoot Windows, macOS, and mobile devices. Help deploy and manage devices (using Intune, Jamf , or Kandji). Escalate complex issues to 2nd Line engineers when needed. Keep tickets and documentation up to … a 1st Line/Service Desk role (MSP experience a bonus). Strong knowledge of Google Workspace and good knowledge of Microsoft 365 . Comfortable supporting both Windows and macOS . Confident communicator with great customer service skills. Organised and able to manage multiple tasks under pressure. Nice to Have Familiarity with PSA/RMM tools (Autotask, Datto RMM More ❯
St. Helens, Merseyside, North West, United Kingdom Hybrid / WFH Options
Baltic Apprenticeships
support to users via phone, email, and remote tools like ISL. Managing user accounts, resetting passwords, and configuring MFA in Microsoft 365. Installing, updating, and troubleshooting software on Windows, macOS, iOS, and Android. Monitoring systems using tools like N-Able and NinjaOne and ensuring SLAs are met. Setting up and maintaining hardware including networks, VoIP systems, and end-user … Desired Qualities, Skills, and Knowledge: Essential: A clean UK driving licence and DBS check (required for visiting schools and client sites). Desirable: Familiarity with Windows and/or Mac computers. An interest in IT ticketing systems and remote desktop tools. Experience helping friends, family, or school with tech issues. Basic knowledge of VPNs, Microsoft 365, or Google Workspace. More ❯
Employment Type: Advanced apprenticeships, Work From Home
our Kent office staff with their IT issues An enthusiastic attitude towards learning and flexibility to adapt to new challenges or changes in direction Provide direct support for Windows, MacOS and Linux. Ensuring they are up-to-date and compliant with the IT standards Support IT BAU tasks, including ticketing, troubleshooting, and maintenance, as well as managing repairs and … experience in using ITSM/Service Desk ticketing systems such as Zendesk, Jira, and Freshdesk. Experience in repairing and/or troubleshooting all various computers and operating systems, especially MacOS A natural problem solver with a high level of attention to detail & excellent verbal and written communication A self-starter who takes full ownership of tasks and projects, working More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
Sofology
on experience with some of the following: Active Directory user setup and administration Google Workspace(G Suite) day-to-day support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobile device management Sophos MDM or similar platforms Print management supporting and resolving common print solution More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
or hands-on experience with some of the following: Active Directory user setup and administration Google Workspace (G Suite) everyday support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobile device management Sophos MDM or similar Print management supporting and resolving common issues ITSM platforms More ❯
on experience with some of the following: Active Directory user setup and administration Google Workspace(G Suite) day-to-day support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobile device management Sophos MDM or similar platforms Print management supporting and resolving common print solution More ❯
or hands-on experience with some of the following: Active Directory user setup and administration Google Workspace (G Suite) everyday support and troubleshooting Operating systems Windows 10/11, macOS, Android, and Chrome OS Network & monitoring tools ManageEngine, VPN, Meraki, PRTG Alerting Mobile device management Sophos MDM or similar Print management supporting and resolving common issues ITSM platforms More ❯
production teams. Deliver high-quality, timely technical support for all user-facing issues, with a focus on minimizing downtime in active productions. Proactively troubleshoot, diagnose, and resolve issues involving macOS, Windows, and Linux systems. Support and maintain virtual desktop infrastructure (VDI) and remote desktop technologies. Communicate effectively with production and departmental teams to assess IT needs and provide solutions. … environments. Preferred Qualifications/Skills Proven experience in a technical troubleshooting and/or production support role within a production, broadcast, or post-production environment. Strong working knowledge of macOS, Windows, and Linuxsystems. Familiarity with helpdesk ticketing systems, automation tools, and remote management applications. Understanding of virtual desktop infrastructureand remote desktop solutions. Excellent time management skills and the ability More ❯
Senior Regional IT Support Engineer Closing Date : 08/10/2025 Location : Brighton Salary : £26,520 - £32,240 At BIMM University, we're more than just an educational institution we're a vibrant community dedicated to nurturing creativity and More ❯
Senior Regional IT Support Engineer Closing Date : 08/10/2025 Location : Brighton Salary : £26,520 - £32,240 Our client is more than just an educational institution – they are a vibrant community dedicated to nurturing creativity and empowering students More ❯